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Riesa, Rafidola Mareta
Destinasi Pariwisata, Politeknik Negeri Padang, Padang, Indonesia
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Journal : Jurnal Ekonomi

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ANALYSIS OF TOURIST SATISFACTION ON PAMUTUSAN ISLAND CITY OF PADANG Zengga Zengga; Rafidola Mareta Riesa; Rifdatul Husna; Alfatah Haries
Jurnal Ekonomi Vol. 12 No. 3 (2023): Jurnal Ekonomi, 2023, September
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54209/ekonomi.v12i3.2728

Abstract

The purpose of this research is to describe tourist satisfaction on Pamutusan Island. The title of this research is Analysis of Tourist Satisfaction on Pamutusan Island, Padang City. this research will be conducted using the google form platform as a distribution medium that will be developed as a data collection instrument. This research goes into Descriptive research with Quantitative data. In this study the population was tourists who had visited Pamutusan Island Padang, with a sample of 100 people with non-probability sampling techniques with sampling based on age criteria over 18 years. The data used in this study are primary data and secondary data
The Influence Of Service Quality On Consumer Satisfaction At Truntum Hotel Padang Zengga, Zengga; Rifdatul Husna; Rafidola Mareta Riesa
Jurnal Ekonomi Vol. 13 No. 04 (2024): Edition October -December 2024
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this research is to determine the influence of service quality on consumer satisfaction at the Truntum Padang Hotel. This research method is quantitative descriptive, with the variables Service Quality and Consumer Satisfaction. The population in this study were guests who had stayed at the Truntum Padang Hotel in the period November 2022 to April 2023. The sampling technique used the incidental sampling method, that is, anyone who happened to meet the researcher could be used as a sample with a suitable category as a data source. The number of samples in this research was 100 respondents. The data collection technique uses a questionnaire with an interval scale whose validity and reliability have been tested. Next, analyze the data using SPSS.
Co-Authors Abhinaya Agusto Dayoh Afifah, Afifah Alfatah Haries Alfatah Haries Alhapen Ruslin Chandra Aulia Rahmi Debi Yulanda Derizal, Derizal Desi Ratna Sari Dewi, Ranti Komala Dhea vega Anandha Dwikinanti, Putri Kenanga Elsa R. Sigalingging Emrizal Erica Aneysa Fachrul Nugraha Fauzan Azmi Fitri Fadila Hannisa Syifa Salsabilla Haries, Alfatah Husna, Rifdatul Idris, Mohammad Azry Kurniawan, Topik Leydia Ajeng Qansa Marifa Leydia Ajeng Qanza Marifa Monalisa Muhammad Rakha Nailul Mardiah Nandy Phinto Neswardi, Sepri Neswardi, Sepri Nicho Syaputra Novadilastri Primadona RAHMA, Silvy Rahmawati, Mutiara Fahmi Raihana Mardhiyyah Ranti Komala Dewi Rasyid, Agung Ar Reni Puji Rahayu Rifdatul Husna Salas, Tantriana Dika Salsabila Muntaz Sari Mustika Sarmiadi Sepri Neswardi Silva Melasari Siti Komaryah Sularno Susan Olivia Tuti Azra Wandi, Selvia Ananda Windy Della Sari Yolanda Irma Julia Putri Yudha Ananda Yudhytia Wimeina Zengg, Zengg Zengga Zengga Zengga Ziza Fazira