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The Influence of Service Quality, Facilities and Location on The Decision to Stay at The Bountie Hotel and Convention Center Sukabumi Ishak, Riani Prihatini; Mayasari, Dina; Skawanti, Julia Ratnawulan; Andani, Rian
Jurnal Penelitian Pariwisata Vol 8 No 1 (2024): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v8i1.241

Abstract

Purpose of this study is to assess the influences among service quality, facility and location to stay decision use service inn on The Bountie Hotel and Convention Center Sukabumi. This is a quantitative-descriptive research using multiple linear regression test. The sampling technique used the probability sampling, simple random sampling, and sampled customers who stayed and was calculated using Slovin formula. As for sample which in set in research this is 100 consumers had stayed at this hotel. Collection data method used on this study by questionnaire corresponding with criteria study. The result of this study shows that (1) service quality variable has a positive and significant effect on the decision to stay, (2) facilities s have a positive and significant effect on the decision to stay, (3) location has a positive and significant effect on the decision to stay and (4) service quality, facilities and location altogether have positive and significant effect on the decision to stay at The Bountie Hotel and Convention Center Sukabumi. Keywords: service quality, facility, location, stay decision
Capacity Building and Community Empowerment Strategies Based on Local Wisdom: A Case Study of Cimande Village Ishak, Riani Prihatini
Jurnal Penelitian Pariwisata Vol 8 No 2 (2024): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v8i2.265

Abstract

This study explores strategies for capacity building and community empowerment in Cimande Village, focusing on the roles of the Tourism Awareness Group (Pokdarwis) and Micro, Small, and Medium Enterprises (MSMEs). The primary objective is to assess how local wisdom can be leveraged to enhance the economic and social wellbeing of the community through tourism. Using qualitative research methods, including in-depth interviews and direct observation, the study applies a SWOT analysis to identify internal and external factors affecting the success of tourism development in Cimande Village. Key findings highlight significant barriers such as limited entrepreneurial knowledge, inadequate product innovation, and insufficient use of digital marketing. Conversely, strengths include rich local culture, strong community participation, and government support. The discussion focuses on strategies to improve capacity building, particularly through education, infrastructure development, and stronger collaboration with the private sector. The study concludes that sustainable tourism development in Cimande depends heavily on continuous training and capacity enhancement, particularly in product innovation and digital marketing. Recommendations include establishing more formalized training programs for Pokdarwis and MSME operators, improving access to capital, and increasing efforts to secure business legality and certifications. Keywords: capacity strengthening, community empowerment, local wisdom, pokdarwis, MSMEs, Cimande Village, sustainable tourism
The Effect of Utilizing Kepok Banana Peel on the Sensory Quality of Steamed Sponge Cake as an Alternative Food Product Fajri, Al; Ishak, Riani Prihatini
YUME : Journal of Management Vol 8, No 2 (2025)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v8i2.10020

Abstract

Banana peel waste, especially from the kepok variety, is often discarded despite containing fiber, vitamins, minerals, and antioxidants that are beneficial for health. This study aims to evaluate the potential use of kepok banana peel as an alternative raw material in making steamed sponge cake through organoleptic tests and statistical analysis. This study used an experimental approach with 25 trained and untrained panelists to assess sensory parameters such as color, texture, aroma, and taste. The results showed that steamed sponge cake made from kepok banana peel had a higher level of preference than sponge cake made from kepok banana flesh, especially in the aspects of color (5.84), texture (5.48), and aroma (5.64). These findings indicate that kepok banana peel is worthy of being used as an alternative food ingredient, not only from a technological and nutritional perspective, but also in supporting sustainable consumption practices. This study provides strategic implications for the development of local food products based on organic waste and the empowerment of MSMEs in the food industry.Keywords : Kepok banana peel, steamed cake, organoleptic test, alternative food, sustainability
POLICY ANALYSIS OF STUDY TOUR PROHIBITION ON ECONOMIC ASPECTS IN BOGOR CITY: Analisis Kebijakan Pelarangan Studi Tur Pada Aspek Ekonomi di Kota Bogor Setiawan, Aditya Sugih; Rima Pratiwi Batubara; Ishak, Riani Prihatini
Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) Vol 9 No 5 (2025): SANTHET: (JURNAL SEJARAH, PENDIDIKAN DAN HUMANIORA) 
Publisher : Proram studi pendidikan Sejarah Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/santhet.v9i5.6170

Abstract

The development of study tours as one of the pillars of the local tourism industry faces challenges, particularly in West Java, due to the instructions from the Governor of West Java. Meanwhile, the ban on study tours was also initiated by the high cost, which became a burden for some parents, especially those from middle and lower-income families. From an economic perspective, the ban on study tours also impacts the contribution of the local tourism sector. This research uses a qualitative and quantitative (mixed methods) approach. During the research and data collection phase, preliminary research, observations, and data gathering were conducted. Primary data was obtained from the results of distributing questionnaires to tourism business operators and in-depth interviews with key informants. Secondary data was obtained from literature studies. Meanwhile, data analysis refers to quantitative descriptive and Nvivo 12 data processing for qualitative data. The results show that the Development of Local Economies - local income is the most affected variable, with a 91% impact. This aligns with the ban and study tours, which have affected local income around tourist attractions.
Evaluation of the Impact of IKN Development on Increasing Tourism Sector Competitiveness, Increasing Tourist Income, and Increasing the Number of Tourism Visits: A Case Study on Tourist Destinations in East Kalimantan Zulfikri, Agung; Ishak, Riani Prihatini; Judijanto, Loso
West Science Journal Economic and Entrepreneurship Vol. 1 No. 03 (2023): West Science Journal Economic and Entrepreneurship
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsjee.v1i03.407

Abstract

This research investigates the impact of Information and Knowledge Networks (IKN) development on the tourism sector in East Kalimantan through a quantitative analysis. A sample of 150 participants, comprising tourists, local businesses, and stakeholders, provided insights into the relationships between IKN development and Increasing Tourism Sector Competitiveness, Increasing Tourist Income, and Increasing the Number of Tourism Visits. The study employed Structural Equation Modeling (SEM) with Partial Least Squares (PLS) to analyze the data. The measurement model assessment confirmed the reliability and validity of the constructs, while the structural model analysis revealed significant positive relationships between IKN development and the dependent variables. The overall model fit was assessed using various indices, and hypothesis testing supported the significance of the paths. The R-Square values indicated that the model effectively explains a substantial proportion of the variability in tourism outcomes. The findings contribute to the understanding of the role of IKN in shaping the tourism sector and offer practical implications for stakeholders in East Kalimantan.
The Impact of Managerial Experience, Continuing Education, and Work-Life Balance on Innovation and Growth of Start-ups in Indonesia Munip, Al; Ishak, Riani Prihatini; Butarbutar, Marisi; Sisran, Sisran; Syahputra, Muhammad Halfi Indra
West Science Journal Economic and Entrepreneurship Vol. 2 No. 03 (2024): West Science Journal Economic and Entrepreneurship
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsjee.v2i03.1190

Abstract

This study investigates the impact of managerial experience, continuing education, and work-life balance on the innovation and growth of startups in Indonesia. Using a quantitative approach, data were collected from 170 startup managers and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The results reveal that all three factors—managerial experience, continuing education, and work-life balance—positively and significantly influence the innovation and growth of startups. Continuing education emerged as the most influential factor, followed by work-life balance and managerial experience. These findings underscore the importance of ongoing learning, experienced leadership, and maintaining a healthy work-life balance in fostering startup success. The study provides valuable insights for entrepreneurs, managers, and policymakers seeking to enhance the innovation capacity and growth potential of startups in Indonesia.
Pengaruh Lingkungan dan Kepuasan Kerja Terhadap Retensi Karyawan di First Love Patisserie Jakarta Ishak, Riani Prihatini; Pratama, Yuda
Jurnal Ilmiah Pariwisata Vol 26 No 1 (2021): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v26i1.1422

Abstract

The purpose of this study was to find out the influence of work environment and job satisfaction towards employee retention. A questionnaire-based survey was distributed to Main Kitchen employees of the First Love Patisserie Jakarta. This study used descriptive, quantitative and verification approach with saturation sampling method. Data were analyzed using SPSS 25. The result showed : (1) there is a positive influence of work environment towards employee retention based on t-value with significant value < 0,005 and the regression coefficient has positive value; (2) there is a positive influence of job satisfaction towards employee retention which is showed by t-value with significant value < 0,005 and the regression coefficient has positive value; (3) there is a positive influence of work environment and job satisfaction simultaneously towards employee retention based on F value. Work environment and job satisfaction simultaneously influence employee retention showed by result of adjusted R2. The practical implications of this study are that work environment and job satisfaction play important role in supporting employee retention., where job satisfaction has a more positive influence than the work environment. Keywords: Work Environment; Job Satisfaction; Employee Retention, Patisserie
The Influence of Product Quality and Price on Consumer Satisfaction at Lotus Restaurant Grand Savero Hotel Bogor Riani Prihatini Ishak; Irhamna Sabilla; Nicko Gana Saputra; Sarah Aqilah Azmadi
Jurnal Penelitian Pariwisata Vol 10 No 1 (2026): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v10i1.312

Abstract

This study addresses the challenge of understanding factors influencing consumer satisfaction in the hospitality industry, focusing on product quality and price at Lotus Restaurant, Grand Savero Hotel Bogor. The research aims to determine the individual and combined effects of these variables on customer satisfaction. Employing a quantitative methodology, data were collected from 100 respondents and analyzed using multiple linear regression. The findings reveal that product quality significantly impacts consumer satisfaction, while price does not show a significant individual effect. However, when examined simultaneously, both product quality and price demonstrate a significant influence on consumer satisfaction. The coefficient of determination (R²) indicates that these two factors account for 58.2% of the variance in customer satisfaction. The study concludes that while product quality is a crucial determinant of consumer satisfaction, while pricing strategies may require reassessment. The insignificance of price suggests that customers prioritize perceived product quality over cost considerations in a hotel dining context. The combined effect of both variables suggests a complex interplay in shaping customer experiences. These insights can guide the restaurant management focusing on maintaining consistent product quality while adjusting pricing strategies to better reflect customer value perceptions. Keywords: product quality, price, consumer satisfaction
THE INFLUENCE OF ORGANIZATIONAL COMMUNICATION ON EMPLOYEE ENGAGEMENT Riani Prihatini Ishak; Made Ayu Anggreni; Dhiraj Kelly Sawlani
INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS Vol. 2 No. 9 (2025): INTERNATIONAL JOURNAL OF FINANCIAL ECONOMICS (IJEFE)
Publisher : CV. Adiba Aisha Amira

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to examine the influence of organizational communication on employe engagement thru a literature review approach. Employe engagement has become one of the important factors in improving organizational performance because it is related to the emotional, cognitive, and behavioral involvement of employes with their work and the organization. Organizational communication serves as the main tool in building trust, transparency, and effective working relationships between leaders and employes. The research method used is a literature review by analyzing various reputable national and international journal articles relevant to the research topic. Data analysis was conducted using a thematic analysis approach and literature synthesis to identify patterns of relationships between organizational communication and employe engagement. The study results show that organizational communication has a significant impact on employe engagement thru several key mechanisms, namely increased job satisfaction, communicative leadership, and the creation of a positive communication environment. Open, transparent, and two-way communication has proven to enhance employes' sense of appreciation, trust, and work motivation. Additionally, the quality of internal communication, which includes clarity of task information, feedback provision, and supportive communication, becomes an important determinant in building employe engagement. Theoretically, this research reinforces the role of organizational communication from the perspective of organizational behavior and human resource management. Practically, the research findings provide implications for organizations to develop effective internal communication strategies to sustainably enhance employe engagement.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN RESTORAN WHIZ PRIME HOTEL MALANG Riani Prihatini Ishak; Siti Nur Azizah
Bogor Hospitality Journal Vol 6 No 1 (2022): Bogor Hospitality Journal
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Sekolah Tinggi Pariwisata Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55882/bhj.v6i1.50

Abstract

In the conditions of the COVID-19 pandemic, the hotel industry was also affected and many things were done by the hotel to retain hotel visitors, one of which was to improve the quality of service so that guests feel satisfied even in the conditions of the COVID-19 pandemic. This study aims to determine how much influence the quality has. service to customer satisfaction. The research method used by the author is a quantitative descriptive research method with a simple linear regression analysis technique. The sample in this study amounted to 87 respondents. The sampling method used by the author is using probability sampling. Collecting data using a questionnaire. Questionnaires were given to guests who visited the Whiz Prime Hotel Malang Restaurant. Judging from the coefficient table obtained a significance value of 0.000 <0.05, so it can be concluded that the Service Quality variable (X) has an effect on the Customer Satisfaction variable (Y). The results of this study indicate that the regression equation = 40.140 + 0.270X for every additional 1 unit of service quality value, the value of customer satisfaction increases by 0.270. The regression coefficient is positive, so it can be said that the direction of the influence of the X variable on Y is positive and it is known that the tcount is 4.850 > ttable 1.988, so it can be concluded that the Service Quality variable (X) has an effect on the Customer Satisfaction variable (Y). Ha accepted.