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All Journal Kelola: Journal of Islamic Education Management CAPITAL: JURNAL EKONOMI DAN MANAJEMEN Martabe : Jurnal Pengabdian Kepada Masyarakat AkMen JURNAL ILMIAH Jesya (Jurnal Ekonomi dan Ekonomi Syariah) PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Jurnal Mantik BALANCE: Economic, Business, Management and Accounting Journal Kumawula: Jurnal Pengabdian Kepada Masyarakat Quantitative Economics and Management Studies Kontigensi: Jurnal Ilmiah Manajemen Jurnal Bisnis dan Kewirausahaan Jurnal Penelitian Pendidikan Indonesia
Salju Salju
Universitas Muhammadiyah Palopo
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

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MENINGKATKAN KEPUASAN MASYARAKAT DI MALL PELAYANAN PUBLIK juita juita; Sapar Sapar; Salju Salju
CAPITAL: Jurnal Ekonomi dan Manajemen Vol 6, No 2 (2023)
Publisher : UNIVERSITAS PGRI MADIUN

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (506.962 KB) | DOI: 10.25273/capital.v6i2.14122

Abstract

Tujuan dari penelitian ini adalah untuk menganalisis pengaruh lingkungan kerja terhadap kepuasan masyarakat, dan pengaruh teknologi informasi terhadap kepuasan masyarakat di Mal Layanan Umum Kota Palopo. Penelitian ini dirancang sebagai penelitian deskriptif eksplanatori dengan pendekatan kuantitatif. Sampel penelitian adalah 100 orang yang berkunjung ke Mall Layanan Umum Kota Palopo. Teknik analisis data dalam penelitian ini adalah teknik statistik deskriptif dan statistik inferensial yaitu structural equation modeling (SEM) dengan aplikasi Exel, SPSS dan Smart PLS. nilai signifikansinya adalah 0,092 > 0,05. Hasil penelitian menunjukkan bahwa teknologi informasi berpengaruh positif dan signifikan terhadap kepuasan masyarakat karena nilai signifikansinya 0,000 < 0,05 atau nilai T statistiknya 4,338 > 1,984. kerjasama pemerintah dengan instansi vertikal, dan lingkungan kerja berpengaruh positif dan tidak signifikan terhadap kepuasan masyarakat karena nilai signifikansi 0,830 > 0,05 atau nilai T statistik 0,125 < 1,984, nilai signifikan 0,092 > 0,05 atau nilai T statistik adalah 1,487 <1,894. Hasil penelitian menunjukkan bahwa teknologi informasi berpengaruh positif dan signifikan terhadap kepuasan masyarakat karena nilai signifikansinya 0,000 < 0,05 atau nilai T statistiknya 4,338 > 1,984. kerjasama pemerintah dengan instansi vertikal, dan lingkungan kerja berpengaruh positif dan tidak signifikan terhadap kepuasan masyarakat karena nilai signifikansi 0,830 > 0,05 atau nilai T statistik 0,125 < 1,984, nilai signifikan 0,092 > 0,05 atau nilai T statistik adalah 1,487 <1,894. – Teknologi informasi terus dijaga agar ada peningkatan kepuasan masyarakat di mall pelayanan publik Kota Palopo
Peran Literasi Digital, Motivasi Kerja, Kemampuan Kerja dalam Meningkatkan Kinerja Karyawan UMKM Yuliana Dahman; Goso Goso; Sahrir Sahrir; Salju Salju
Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Vol 6 No 2 (2023): Article Research Volume 6 Number 2, Juni 2023
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Al-Washliyah Sibolga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36778/jesya.v6i2.1191

Abstract

Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh motivasi kerja, kemampuan kerja dan literasi digital terhadap kinerja pegawai pada UMKM. Jenis penelitian ini menggunakan pendekatan penelitian kuantitatif, sampel dalam penelitian ini ditentukan berdasarkan besar sampel minimal yaitu 10 kali jumlah item pengukuran yang digunakan dalam penelitian. Selanjutnya metode yang digunakan adalah analisis linier. Hasil penelitian dapat disimpulkan bahwa motivasi kerja berpengaruh negatif dan signifikan terhadap kinerja karyawan, kemudian kemampuan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan dan literasi digital berpengaruh positif dan signifikan terhadap kinerja karyawan. Dalam hal ini, kinerja pegawai dapat ditingkatkan dengan meningkatkan keunggulannya dalam hal daya saing melalui peningkatan literasi digital.
PENGARUH BUDAYA KERJA, KUALITAS PELAYANAN, SARANA DAN PRASARANA TERHADAP KEPUASAN MASYARAKAT Fahmy Idris; Salju Salju
Kelola: Journal of Islamic Education Management Vol 8, No 1 (2023): Kelola: Journal of Islamic Education Management
Publisher : Institut Agama Islam Negeri (IAIN) Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kelola.v8i1.3731

Abstract

The satisfaction of the community is a very important factor and determines the success of a business entity because the public are consumers of the products or services it generates. Problems found in the study are the complaints about the lack of visitors going to the Ministry as well as the facilities and infrastructure that are going on in Immigration Office Class III Non TPI Of Palopo, so the impact on the number of visitors Immigration Office Class III Non TPI Of Palopo. This study aims to analyze the quality of service provided to the public health center or community Immigration Office Class III Non TPI Of Palopo and to determine the level of conformity between the performance of the Ministry of public health with the hope of Community importance or use of the service. Analysis tools are used is to use the community's Satisfaction Index (IKM). Community satisfaction (IKM) is calculated using the weighted average value of each item of service in accordance with the decision of the Minister for Administrative Reform No. 25 of 2004. The methods used to determine the level of conformity is a method of Importance Performance Analysis (IPA). The Research Community Satisfaction Index measurement (IKM) indicates the quality of the given services Immigration Office Class III Non TPI Of Palopo still less well, based on the average value of the elements of each service unit at the clinic. Form comparisons between expectations and performance service levels, there are some elements that should be prioritized as elements of service, speed and commitmen because in fact the community still feel lack of commitmen employees of Immigration Office Class III Non TPI Of Palopo in serving the community.
PERAN MOTIVASI DAN KEPEMIMPINAN DALAM MENINGKATKAN PRESTASI KERJA KERJA KARYAWAN Salju Salju
AkMen JURNAL ILMIAH Vol 20 No 1 (2023): AkMen JURNAL ILMIAH
Publisher : Lembaga Penelitian dan Publikasi Nobel Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37476/akmen.v20i1.3834

Abstract

Employee performance is an important element in the success and growth of the organization. Employee performance can be measured through various factors that reflect their contribution to the organization. Motivation and leadership are the two main factors that have a significant influence on employee performance. The combination of high motivation and effective leadership can have a positive impact on employee performance. Motivation provides intrinsic and extrinsic drives for employees to perform well, while leadership provides guidance, support, and inspiration to achieve the desired results. The purpose of this study is to determine the effect of motivation and leadership on employee performance. Determining the number of samples used in this study is done using the census method, where the total population of 45 employees is also used as a sample. The data analysis method used is multiple linear regression analysis. Based on the results of the analysis, it appears that motivation has a significant effect on employee performance. Meanwhile, the leadership variable has no significant effect on employee performance.
Penguatan Literasi Keuangan untuk Ketahanan Keluarga pada Kelompok Perempuan Muslim Pra Sejahtera: Strengthening Financial Literacy for Family Security on Pre Prosperous Women Muslim Group Salju Salju; Hadi Pajarianto; Muhammad Yusuf; Imam Pribadi; Duriani Duriani; Ibrahim Halim; Goso Goso
PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol. 8 No. 3 (2023): PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/pengabdianmu.v8i3.4617

Abstract

Knowledge, skills, and confidence in financial management for women are essential given the complexity of their more frequent role in managing financial resources in a family. The implementation of community service aims to increase the financial resilience of pre-prosperous women's families through increased financial literacy in Palopo City. The approach to implementing community service uses the Sustainable Livelihood Approach (SLA), which is oriented toward the sustainability of the family economy so that the family is stronger. The results of the pre-test implementation confirmed that the participants' level of financial proficiency was shallow. With financial literacy counseling and simulated treatment of financial management on family financial decisions related to skills taking into account the 5M (controlling, spending, building, setting aside, and developing), there was a significant increase in proficiency in financial management in the post-test evaluation carried out by the team. In these results, there is an increase in knowledge, skills, and commitment to improving financial literacy and good behavior so that family financial resilience increases.
ANALISIS DAMPAK KEPRIBADIAN DAN KOMUNIKASI TERHADAP KINERJA PEGAWAI Salju Salju
Jurnal Bisnis dan Kewirausahaan Vol. 11 No. 3 (2022): Jurnal Bisnis dan Kewirausahaan
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian pada Masyarakat (LP3M) Nobel Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37476/jbk.v11i3.3885

Abstract

Employee performance is an important element that influences the success and efficiency of the organization as a whole. Personality and good communication are very important to support employee performance. A good personality and strong communication skills can be trained and developed through proper training, experience and support. It is important for organizations to encourage and support personality development and positive communication to improve employee performance. This study aims to determine the impact of personality and communication on employee performance. Determining the number of samples used in this study is done using the census method, where the total population of 37 employees is also used as a sample. The data analysis method used is multiple linear regression analysis. The research findings prove that personality and communication have a significant positive impact on employee performance.
Implementation of transformational leadership in increasing the organizational commitment of civil servants Hartono Hartono; Salju Salju; Muh Yusuf Qamaruddin
JPPI (Jurnal Penelitian Pendidikan Indonesia) Vol. 10 No. 3 (2024): JPPI (Jurnal Penelitian Pendidikan Indonesia)
Publisher : Indonesian Institute for Counseling, Education and Theraphy (IICET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29210/020243250

Abstract

Leaders have an important role in an organization. Various tasks are the responsibility of the leader in an organization, including increasing the organizational commitment of civil servants at the Andi Jemma Airport Operator Unit Office. This can also be influenced by the leadership style used by a leader, one of the leadership styles that can affect the organizational commitment of civil servants is transformational leadership. The purpose of this study is to explore the implementation of transformational leadership in improving the organizational commitment of civil servants at the Andi Jemma Airport Operator Unit Office. This research uses exploratory research with a qualitative approach. Primary data sources in this study are the results of questionnaires and secondary data sources from the exploration of various journals.  Activities in data analysis are data reduction, data presentation, and conclusion drawing or verification. The research results show that to achieve optimal results and maintain organizational sustainability, the role of human resource (HR) quality is key, which affects organizational performance and success. Transformational leadership style, with aspects of employee empowerment, effective communication, and individual development, emerges as an approach that has the potential to increase employee organizational commitment. The implementation of transformational leadership can form an environment that motivates and inspires employees to be dedicated to the organization, positively impacting the performance and existence of the organization, as in the case of Andi Jemma Airport.
Co-Authors Abdul Rahman Altri Wahida Asrianti Asrianti Duriani Duriani Dwi Rahmatya Ruddin Fahmy Idris Goso , Goso Harmita Sari Hartono Hartono Ibrahim Halim Ibriansyah Ibriansyah Imam Pribadi Indra Kusdarianto, Indra juita juita Kamaruddin Kamaruddin M. Risal M. Risal Muchtar Surullah Muh Yusuf Qamaruddin Muhammad Yusuf Naina Lusi Nur Fadillah Pajarianto, Hadi Pelandira Pelandira Rahmad Solling Hamid Risna Risna Sapar Sapar Satriadi Sukri Suardi M. Anwar Suharnita Suharnita Yuliana Dahman Zainal Efendy