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All Journal Majalah Ekonomi Journal of Islamic Accounting and Tax (JIATAX) Jurnal Ekonomi dan Teknik Informatika Jurnal Sistem Informasi Universitas Dinamika Akuntansi'45 Journal of Administrative and Sosial Science (JASS) EKOBIS ABDIMAS : Jurnal Pengabdian Masyarakat
Sulistiowati Sulistiowati
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Social Sciences Other

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ANALISIS PENGARUH KUALITAS LAYANAN WEBSITE PT. KERETA API INDONESIA (PERSERO) TERHADAP KEPUASAN PENGGUNA DENGAN METODE WEBQUAL 4.0 Leza Risti Navyca; Sulistiowati Sulistiowati; Tegar Heru Susilo
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 11 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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PT. KAI (Persero) has a website that addresses the www.kereta-api.co.id as part of its work in providing various facilities that can be used by customers. Facilities or services contained on this website include a company profile, product services of passengers and goods, news and press releases, company performance reports, awards, procurement, recruitment, and online reservation service. In this study, analysis activities about influence of the website quality of PT. KAI (Persero) to the user's satisfaction as perceived by end users and site visitors by using WebQual 4.0. The data collection is done by providing online and offline questionnaires to determine what services will be analyzed based on the indicators of WebQual. The results of the questionnaire data and then tested the validity, reliability, test assumptions Linear Regression testing requirements. Based on this study resulted in a conclusion that the quality of use (usability), the quality of information (information quality), and the quality of interaction (interaction quality) positive and significant impact on user satisfaction (user satisfaction) with the effect of 66.7%, the rest (100- 66.7%) = 33.3% influenced by other variables not examined. Keywords: Website Quality, User Satisfaction, Linear Regression.
DETERMINATION OF DESIGN INFORMATION SYSTEM CHECK MINE IN SURABAYA EAST NUSA SHIPPING COMPANY. Ni Nyoman Swastika Juniarti; Sulistiowati Sulistiowati; Julianto Lemantara
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 6, No 6 (2017)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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PT Nusa Tenggara is one of shipping company deals with sea shipment for delivering goods in entire Indonesia region. So far, determination of the fast fee is only based on its mileage therefore all ships with the same route have the same fast fee. Meanwhile each ship has different operational cost though they are in the same route. This situation influences to the income of each ship. Based on the data of  ship income in 2013, it shows that the income can not cover operational cost of each ship. The offering solution is information system for determining fast fee by using variable costing methode and web based that can be able to determine fast fee or ship charter fee based on routes and ship used by the buyer. It has some main processes such as adding pre-operational ship data, counting the main cost of ship production, counting percentage of ROI per mile, counting percentage of markup per mile, and counting fast fee. After being tested, this application is able to help operational director giving information dealing with determining process of fast fee. Furthermore, it is also able to make bargaining process between director and agent charter faster so it can produce fast fee based on charter party.
Rancang Bangun Aplikasi Administrasi Pengelolaan Surat Masuk Dan Surat Keluar Pada Kantor Pelayanan Kekayaan Negara Dan Lelang Bandung Septian Dwi Kusuma Putra; Sulistiowati Sulistiowati; Tan Amelia
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 5 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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Abstract: State Assets and Auction Service Office (KPKNL) Bandung is a vertical institution of the Directorate General of State Assets Management (DJKN) of the Ministry of Finance. The existing problems in KPKNL Bandung is uncontrolled mail management, such as errors in recording, archiving and distribution. It is occured due to the abbundant number of incoming and outgoing mail, as well as to support the Standard Operating Procedure (SOP) on archival regulated by the Director General of State Assets Management No. 145 / KN / 2013.The solution offered is in the form of computerized application for incoming and outgoing mail administrative management that can produce a computerized data and facilitate the execution of the groove mail administration in accordance with the stages of Software Development Life Cycle (SDLC) that includes the step of system planning, system analysis, system design, and implementation of the system.The results showed that the application has been made to help the recording, archiving, and monitoring the distribution of mails, layout archiving and sorting of mailings in accordance with the SOP. In addition, this application can also generate archiving reports that can be used as the basis for decision making by the officers of KPKNL Bandung.Keywords: Application, Mailing Administration, Standard Operating Procedur 
Analisis Pengaruh Kualitas Website Terhadap Kepuasan Pengguna Berdasarkan Metode Webqual 4.0 Pada Website Hotel 88 Yoedo Prabowo; Sulistiowati Sulistiowati; Julianto Lemantara
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 1 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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88 hotel is part of the Waringin Hospitality based in Jakarta. 88 hotel has a website located at www.hotel88.co.id ranked website which is still under the hotel ranking competitors. The Hotel's 88 therefore to improve the quality of existing website so that visitors are getting satisfied and many who make a reservation through the website. But so far the Hotel 88 not yet knowing the flaws the website so that the Hotel 88 requires the evaluation of materials so that the quality and the satisfaction of users of the website is increased. Based on these problems then the author makes a research with the aim to analyse the influence of the quality of the website user satisfaction against 88 Hotel website based on the method of webqual 4.0. This research using a sample of as many as 100 people. Menggunakafn questionnaire data collection techniques are disseminated online or paper questionnaires to hotel guests who make a reservation through the Hotel website is 88. Data analysis using multiple linear regression. The quality of the website consists of a user's quality, quality of information, and the quality of the interaction. Results showed that (1) use of the influential quality significantly to 88 Hotel website user satisfaction, (2) quality of information user satisfaction significantly to influential website Hotel 88, and (3) the quality of the interaction effect significantly to 88 Hotel website user satisfaction. So Hotels should improve the quality of the use of the 88, the quality of information and the quality of interaction in order to increase the satisfaction of website users.
Design And Building Furniture Sales Web Based Application at CV. Azaria Abadi Permai. Arif Wicaksono; Sulistiowati Sulistiowati; Weny Indah Kusumawati
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 6 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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CV .Azaria Abadi Permai is a manufacturing company of furniture made fromwood base. A furniture produced from the company that are located in Jetis,Mojokerto areas is a closet , the table , a chair , a rack versatile and custom furniture that as requested by customers. Furniture products are distributed to different cities in Indonesia and foreign country.Currently the process of furniture sales to the customers can only be achieved by telephone, e-mail and coming directly into the company .The impact from that is customers it mostly comes from the other city must first waiting for the information about ordered furniture products. In addition, interactions among the associated with the furniture selling process now has not computerized well, so the data and information that relating to the selling process is still not organized. Solutions to solve the problem is designing and building web based application of furniture sales. With the web based furniture sales application, customers should have known the information about the ordered furniture easily.This application is also made to help interaction companies to the customers and the interaction among parts of CV.Azaria Abadi Permai so therefore data and information that relating to the furniture selling process can be well managed. Keywords : Furniture Sales, Web Based Sales Application. 
Analisis dan Perancangan User Interface Aplikasi Transaksi Pemesanan dan Pemasaran pada Kunokini Cafe & Resto Berbasis User Centered Design (UCD) Heryawan Wisnuyana; Sulistiowati Sulistiowati; Nunuk Wahyuningtyas
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 10, No 4 (2021)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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KUNOKINI Cafe & Resto is a food and beverage business, located at Jalan Raya Prapen No. 69 Surabaya. KUNOKINI Cafe & Resto has been marketing its business using social media. Information available on KUNOKINI Cafe & Resto's social media includes company profile, location, prices, food/beverage menus, delivery orders (delivery), and place reservations (reservations). KUNOKINI Cafe & Resto is still recording customer data that wants to make a reservation in a notebook. Resulting in customers having to wait a long time for the reservation process. Based on this description, a user interface design has been carried out and produced a website prototype using a user centered design (UCD) approach. In the process of testing the prototype using usability testing methods to develop products as a benchmark for users. From the results of testing the prototype, the average value of 79.9% means that the design can be accepted by the user.
design and construct application analytics of poor families's data based on poverty's criteria Badan Pusat Statistik (BPS) at Banaran's Village kediri's county Angga Yudha Pradhana; Sulistiowati Sulistiowati; Julianto Lemantara
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 11 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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Abstract: Poverty is a problem found in many developing countries, including Indonesia. In determining and collecting data of poor families do not involve the village government, so that the village government tried to involve themselves in this regard. It is expected by the village government involvement in terms of determining pendatan and poor families can improve the accuracy of data on poverty,however the village government had difficulty in the process. Process is done manually, ie the data rate family one by one with poverty criteria determined by the village. To help improve the process, developed an application using System Developmen Life Cycle (SDLC) and 14 criteria of poverty from the Badan Pusat Statistik (BPS) as an indicator of poverty assessment that is expected to help the village government in realizing the mission of the village in terms of poverty, which is to provide data poor families. Results from this study is the poverty status of each family. The resulting information can be used as a basis for determining the poverty reduction policies.Keywords: Application, Family, poverty
RANCANG BANGUN SISTEM INFORMASI MONITORING DAN EVALUASI PELAYANAN PELANGGAN PADA PARAMUDA TOUR & TRANSPORT Archam Ali Bachtiar; Sulistiowati Sulistiowati; Julianto Lemantara
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 6, No 4 (2017)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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Paramuda Tour & Transport is praying The Companies Engaged on Field Travel Bureau. Paramuda Tour & Transport has experienced a decline in the last three years. In the year 2013 period 541 customers down 6 % in 2014 to 508 customers. Then down again 18.7 % in 2015 to 413 customers. With total decrease 24.7 % of subscribers in 2013 until 2015 resulted in the company argo has a tendency to decrease. It is because the singer company are not know advantages disadvantages the given service is shown to the customer.In order to overcome problems related to the created information system monitoring and evaluation of customer service . Created a system that includes customer tour management, monitoring and evaluation services, managing customer complaints.The test results showed the information system of monitoring and evaluation of customer service can help determine the service needs to be improved and the service needs to be maintained. In addition to the provision of online reports, the company can easily access and obtain information through a questionnaire evaluation report, report customer complaints, reports the characteristics of the customer, and the customer tour reports.
Design And Implementation Of Customer Satisfaction Analysis In Pdam Surya Sembada Surabaya Oktavianus Eko Pambudi Adi Nugroho; Sulistiowati Sulistiowati; Yoppy Mirza Maulana
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 8 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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Regional Water Company (PDAM) Surabaya is an engaged  instantion in the field of public service. One of the company's mission is to provide superior service to its customers. Thus the analysis of customer satisfaction becomes important to know whether a given service in accordance with the wishes of the customer. There is the problem based on the analysis of customer satisfaction. It is how to analyze customer satisfaction and generate a report that will be used as a repair and improvement of customer service quality. Analysis of customer satisfaction application is the solution to these problems, where the application can perform in the process of surveying, data analysis, and reporting of analytical results. Customers can fill a questionnaire online, after that the data collected will be analyzed by using a characteristics calculation system, satisfaction index, and the importance of performance analysis. the analysis results will be a reported  and will be used by  the management of PDAM Surabaya  as an evaluation of service quality.
ANALISIS PENERIMAAN E-PERFORMANCE PADA PEGAWAI DINAS KOPERASI DAN UMKM SURABAYA MENGGUNAKAN METODE TECHNOLOGY ACCEPTANCE MODEL 2 rifatul Fithri; Sulistiowati Sulistiowati; Puspita Kartikasari
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 7, No 5 (2018)
Publisher : Jurnal Sistem Informasi Universitas Dinamika

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Dinas Koperasi and UMKM Surabaya currently uses E-Perfomance application to measure employee performance appraisal and monitor the activities of employees. The E-Perfomance application is used starting in 2015 and made many changes every year. Since the beginning of the use of E-Perfomance application until now has not been evaluated the acceptance in applying the application. Therefore, in this research, there is an acceptance analysis of E-Performance application with Technology Acceptance Model 2 method consisting of Subjective Norm Norm, Image, Job Relevance, Output Quality, Result Demonstrability as independent variable, while dependent variable include Perceived Usefulness, Perceived Ease of Use, Intention to Use, Usage Behavior and moderation variables include Experience variables.
Co-Authors A. B. Tjandrarini Abner Mahendra Agus Dwi Churniawan Ahmad Rafi Akbar Putra Hamzah Akhmad Rizal Akrom, Akrom Alhidayah Jamalludin Ali Zainal Abidin Alif Maulana Muhammad Andri Pratama Putra Angga Agia Perdhana Angga Agia Wardhana Angga Yudha Pradhana Antok Supriyanto Archam Ali Bachtiar Arif Wicaksono Arnoldus Yansen Friska Danar Yudhistira Bagus Mardianto Bambang Trimaryanto Binawati, Lilis Caraka prasetya utama Citra Adjeng Triswari Clara Oktaviana Cyntia Al Annisa Dany Subiantara Delvia Sunarno Putri Dhya Sari Dody Cipta Pratama Diaz DWI CAHYONO Dwi Prasetyo Pambudi Dyah Hayu Woro Indrasti Ersy Aulia Anggraeni Erwin Sutomo Faisal Rachman Hardjito Fajjrul Junaidi Fajriyan Nurli Febrian Nanda Pratama Ganimeda Agatha Barbara Helko Prasetiyo Herfita Ayu Nayla Hermawati Tika Ayu Heryawan Wisnuyana I Gusti Ngurah Gandhi Prabawa I Made Budi Darmanto Ignatius Adrian Mastan Ignatius Rahardhi Ika Sustianing Ifani Ikhsan Pratama Wahyudi Ikmal Fahmi Imaddudin Al- Asfahani Iqnatius Adrian Mastan Januar Wibowo Johanes Aditya Kurniawan Julianto Lemantara Kevin Surya Perdana Kurniawati Dwi Desriana Laras Tilottama Widya Leza Risti Navyca Lukman Arie Setio Budi Luky Rahman Maghvirul Huda Martinus Sony Erstiawan Mawarizka Deviera Mochamad Rifai Idris Moh Afwan Mohamad Ardan Ginanda Mohammad Al Hafidz Muchamad Alip Romdhoni Muchammad Andinouval Ramadhani Muchlis Alkhoiruli Huda Muhammad Hamdani Abdillah Muhammad Ilyas Zainul Arrafi Muhammad Iqbal Alhabsyi Nabila Raihana Najwa Aulia Widyaningrum Ni Nyoman Swastika Juniarti Nikolas Baru Ernanto Ningsih, Norma Nur Amirulloh Nurmalis Mudianto Nyoman Frastyawan Oktavianus Eko Pambudi Adi Nugroho Pantjawati Sudarmaningtyas Pramudya Wikrama Puspita Kartikasari Radix Ardi Guntoro Refi Zulkarami Retno Sundari Reva Eka Prasetyo Ridho Denanda Putra rifatul Fithri Riko Tri Ardi Widegdo Rizal Pratama Suganda Septian Dwi Kusuma Putra Shigit Hussein Sanjaya Solly Aryza Sri Suhandiah Supriyanto Supriyanto Tan Amelia Tegar Heru Susilo Titik Lusiani Tony Soebijono Tutut Wurijanto Vivine Nurcahyawati Wahyu Setiawan Wahyuningtyas, Nunuk Weny Indah Kusumawati Widya Satria Utama Wulandari, Sri Hariani Eko Yason Novrianto Yoedo Prabowo Yoppy Mirza Maulana Yudiyanto Salay Yuni Indrawati Yusuf Bagus Anggara