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A Leadership Capability Framework for Supporting Strategic Transformation and Employee Engagement: A Case Study in an Aerostructure Strategic Business Unit Dhilal Ahmad Sobarudin; Aurik Gustomo
Jurnal Riset Multidisiplin Edukasi Vol. 2 No. 7 (2025): Jurnal Riset Multidisiplin Edukasi (Edisi Juli 2025)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v2i7.695

Abstract

Amid its ongoing strategic transformation, the Aerostructure Strategic Business Unit (SBU) of XYZ Company, a pseudonym for an Indonesian aerospace company, faces the challenge of aligning leadership practices with its transformation goals and enhancing employee engagement. While corporate-level assessments indicated leadership and engagement challenges across the organization, no systematic analysis had previously been conducted at the SBU level, nor had a leadership framework been specifically developed to address these needs. This study developed a Strategic Leadership Capability Framework (SLCF-Aero), synthesized from established leadership capability literature and tailored to the dynamic leadership practices emerging during the SBU’s transformation and employee engagement efforts. The framework’s relevance and impact were explored through empirical analysis of employee perceptions and engagement outcomes, using Partial Least Squares (PLS-SEM) on survey data from 42 employees. The findings reveal varied employee perceptions of leadership practices across the SLCF-Aero domains. Notably, only the People-First Orientation exhibited a statistically significant positive relationship with employee engagement. Nevertheless, the overall framework provides a relevant foundation for guiding leadership practice development within the SBU and supporting its transformation and engagement objectives. Moreover, it highlights the potential for such frameworks to inform leadership learning and the evolving practice of leadership within organizational change contexts.
Integrating Training and Motivating to Improve Sustainable Performance in a Cross-Cultural Context Yang, Huan; Gustomo, Aurik
Journal Integration of Management Studies Vol. 3 No. 2 (2025): (Special Issue)
Publisher : Integrasi Sains Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58229/jims.v3i2.389

Abstract

It is estimated that more than half of those Chinese MNEs(Muti-national enterprise) operating in Indonesia have been continuing lose money in recent 3 years due to different culture, language and business practice, etc. The once effective leadership style in China becomes ineffective in Indonesia. How to operate sustainably in Indonesia is rising as one of the biggest challenges faced by Chinese MNEs in Indonesia. This is the first time to study all these variables with cultural adaptation, leadership style, workplace and work-life balance as independent variables and employees’ satisfaction, performance and commitment as dependent variables from both theoretical and practical ways. With the help of mathematical multiple regression methods, there are several notable findings. 1. To increase the investment in cultural adaptation, leadership style, work-life balance and workplace will improve the employee satisfaction, employee performance and employee commitment. 2. Cultural adaptation and work place affect the employee satisfaction and performance the most. The leadership style impact the employee commitment the most. By introducing and applying the integrating training & motivation(ITM) solution, Chinese MNEs will improve the performance sustainably. Keywords: cultural adaptation, leadership, employee satisfaction, cross-culture
The Role of Human Capital in Enhancing The Growth of Startup and Its Future Research Direction Ar Rahim, Tiffany; Gustomo, Aurik; Freiburghaus, Teresa
AFEBI Management and Business Review Vol. 10 No. 1 (2025): June
Publisher : Asosiasi Fakultas Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

In the era of innovation and digital transformation, startups have become vital contributors to economic development and technological progress. However, sustaining growth in high-risk and resource-constrained environments requires more than novel ideas; it necessitates strategic internal capabilities, particularly in human capital. This study aims to explore how human capital enables startups to achieve competitive advantage and organizational growth by applying the Resource-Based View (RBV) framework. Using a Systematic Literature Review (SLR) approach, this research identifies four main thematic clusters: (1) Founders’ and team human capital, (2) Talent acquisition and management, (3) Knowledge and intellectual resources, and (4) Innovation and capability development. The findings also reveal several mediators and moderators that influence the relationship between human capital and startup outcomes. The study observes an increasing scholarly focus on digital skills and collective knowledge, while identifying research gaps in longitudinal, resource-constrained, and emerging market settings. This review provides both scholars and practitioners with a comprehensive foundation for designing more effective human capital strategies in early-stage ventures.
The Role of Employees' Innovative Work in Mediation of The Influence of Transformational Leadership on Performance Improvement Panji Anom, Sendika; Gustomo, Aurik
Journal of World Science Vol. 2 No. 5 (2023): Journal of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v2i1.213

Abstract

The results of PT Gapura Angkasa's 2018-2020 Employee Satisfaction Survey measurements show that the Relationship Variable with direct superiors is the indicator with the lowest level of satisfaction and has a high level of importance for three consecutive years. This study aims to analyze leadership factors in a company that are very important in encouraging employee creativity and innovation to achieve the desired goals or work results. The purpose of this study was to determine the effect of transformational leadership on employee performance which is mediated by the innovative work behavior of employees of PT Gapura Angkasa, and how it influences one another. Quantitative methods were used to collect data by distributing questionnaires and processing the data using the Structural Equation Model with Smart PLS software to test the hypothesis. These results were then deepened to find out the extent of Transformational Leadership practices in the company by conducting interviews with six respondents. The results of this study will show a positive and significant relationship between transformational leadership on innovative work behavior, transformational leadership on employee performance, and the relationship between transformational leadership on employee performance mediated by creative work behavior. Then the results of deepening related to Transformational leadership practices in companies found priority improvements in the Transformational Leadership dimension, namely the Intellectual Stimulation variable. Efforts to increase transformational leadership based on the results of qualitative data are fostering a culture of innovation, enabling employees to embody new ideas, and providing space for employees to innovate and explore creativity.
Transforming Employee Motivation to Enhance Employee Performance at PT Bio Farma (Persero) Prajnaparamita Leman, Nabila; Gustomo, Aurik
Journal of World Science Vol. 2 No. 2 (2023): Journal of World Science
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jws.v2i2.221

Abstract

This study was conducted at PT Bio Farma (Persero). This Indonesian state-owned company focuses on the research and production of life-science products. During the last three years of implementing the Performance Management System, employee performance has decreased from 2019 – 2021. This study explores the decline in employee performance and the factors that cause it. The research was conducted using quantitative and qualitative analysis methods. The quantitative approach was performed through a survey involving 125 Bio Farma employees as respondents. The survey questions cover 5 (five) elements that can contribute to employee performance: shared values, leadership style, organizational culture, perceptions of organizational practices, and employee motivation. In comparison, the qualitative method was performed through interviews, observation, and internal documentation. To help find root causes and gaps, current practice conditions in the company are also discussed in this study. This study found that employee motivation is the main factor contributing to decreased performance, especially regarding career opportunities and the remuneration system. These business issues lead to proposed solutions to improve the career opportunity system at Bio Farma. Talent management is used in determining the future career of employees. This study suggests the application of competency-based assessment to obtain employee competency data that will be included in employee talent data. The proposed solution will be based on an implementation plan through the implementation of four main activities: identifying employee competencies, defining employee competencies, implementing competency-based assessments, and creating employee talent data which includes performance, potential and competency data.
DEVELOPING A COMPETENCE MODEL TO IMPROVE EMERGING BUSINESS BANKING MANAGER’S SUPERIOR PERFORMANCE Sekartini Prikasih, Nina; Gustomo, Aurik
Jurnal Locus Penelitian dan Pengabdian Vol. 2 No. 7 (2023): Jurnal Locus Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v2i7.1516

Abstract

Stabilitas sistem keuangan Indonesia pada tahun 2022 cukup baik terlihat dari peningkatan pertumbuhan kredit yang tinggi untuk mempercepat pemulihan UKM dengan peningkatan akses dan dukungan porsi pembiayaan produktif melalui divisi Emerging Business (EmB) Bank ON. Sayangnya, pencapaian Divisi EmB Area 3 tergolong rendah. Hal ini dikarenakan rendahnya produktivitas tenaga penjualan. Tujuan penelitian ini untuk mengidentifikasi analisis kompetensi kesenjangan dan membuat model kompetensi umum untuk Manajer EmB. Penelitian ini menggunakan pendekatan kualitatif dengan wawancara semi-struktur dan observasi. Hasil identifikasi análisis dengan membandingkan Manajer EmB performa unggul dengan performa rata-rata diperoleh terdapat empat belas kompetensi yang terdapat kesenjangan kompetensi dengan dimensi dan level yang berbeda. Solusi bisnis dijelaskan dengan pendekatan model aliran kausal kompetensi. Selain itu, dibuat tahapan metode Panduan Aktivitas Pemimpin (LEAGUE) yang terdiri dari peran dan aktivitas manajer yang akan dilakukan. Terakhir, rencana implementasi untuk pengembangan model kompetensi bagi EmB Manajer dibuat untuk memastikan solusi bisnis berjalan dengan semestinya dengan pertimbangan justifikasi dari pihak-pihak terkait yang terlibat.
The Emergence of Multicultural Characteristics in Virtual Team Karim, Daniel; Gustomo, Aurik; Wisesa, Anggara
Jurnal Manajemen Indonesia Vol. 23 No. 1 (2023): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v23i1.4457

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The advancement of information and communication technology grant access for businesses to reach global workforce. In a condition where companies hire their employee from cross-border market, the exposure of multicultural differences will be more in contact. Some of the problem faced by virtual multicultural team are cultural discrepancy, communication problem, long distance conflict, and lack of synergy. The objective of this study is to explore the multicultural characteristics emerged from virtual team activity to minimize the problem. This research adopts a case study to examine the comprehensive understanding of virtual multicultural team activity and get new insight from dwelling activity into the context directly. This study has two results: a virtual team and multicultural team characteristics in digital company and Hybrid company. This study can help practitioners identify what multicultural level of focus is well-suited to their current business model and give researcher an overview of future research on the alternatives in managing virtual multicultural team by building virtual multicultural team framework. Keywords — Multicultural; Virtual Team, Hybrid Company, Digital Company
EXPLORING THE DRIVERS OF CHANGE READINESS AND COMMITMET THROUGH THEMATIC ANALYSIS Wirda Savitri; Aurik Gustomo
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 1 (2025): February
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i1.2558

Abstract

As the world and industry changes, companies can either resist the change or follow and transform themselves to survive. Change is difficult. Majority of companies failed to conduct change, and one of the main factors that determines change are the individuals in the organization. The same is occurring in The Company where their transformation facing threatening challenges and delay. A root cause analysis found that change readiness and change commitment may influence the issue in hand. Therefore, drivers of change readiness and change commitment were identified based on extensive literature review of 25 literatures to identify 4 main drivers which are: Transformational Leadership, Perceived Organizational Support, High-Performing HRM Practice, and Belief in Self-Efficacy. The research conducted qualitative approach through interview and thematic analysis. The interviews were conducted to 6 interviewees who are involved in the transformation of The Company. Thematic analysis was conducted in accordance with each of the change readiness and change commitment drivers by utilizing ChatGPT. The result from the interview and analysis elaborated that The Company weaknesses could be identified in its human resources management practices where it is deemed as lacking according to the interviewees’ answer. From the analysis, solutions were identified and elaborated.
Analysis Of Factors Affecting Employee Performance In Small Plantation Business (Case Study: Sumber Tani) Alisa Manulang, Ria; Gustomo, Aurik
Journal of Economics and Business UBS Vol. 13 No. 1 (2024): Regular Issue
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v13i1.1426

Abstract

The agricultural sector, specifically the palm oil industry, is a significant contributor to Indonesia's GDP. South Sumatera is one of the largest producers of Indonesia's total palm oil production. The purpose of this study was to determine how the influence of Employee Motivation, Compensation, and Organizational Commitment on Employee Performance at Sumber Tani as one of smallholder plantations in South Sumatera, namely Sumber Tani. Sumber Tani experienced challenges related to employee performance which led to the non-achievement of harvesting targets and decline in sales. This research uses a quantitative approach with research methods, namely descriptive and verification analysis, data analysis is carried out by multiple regression analysis and importance performance analysis. The source of this research uses primary data with data collection using a questionnaire. The sample in this study were 41 workers at Sumber Tani using saturated sampling techniques. The results of descriptive analysis show that according to respondents's responses to Employee Motivation, Compensation, and Employee Performance at Sumber Tani are in the medium category and Organizational Commitment is in the high category. The results of hypothesis testing show that there is a positive and significant influence between Employee Performance, Compensation, and Organizational Commitment on Employee Performance, where these variables have an influence of 91.5% on Employee Performance. The results of importance performance analysis found that Compensation is the priority variable for improvement. Recommended strategies to improve Compensation at Sumber Tani are to conduct a salary survey, determine the amount of salary based on the salary survey, and provision of incentives.
Key Drivers of Employee Engagement and Strategic Priorities for Talent Development in an Education Service Company : Case Study: PT Kreasi Edulab Shafina Abdul Aziz Baraba; Aurik Gustomo
International Journal of Economics and Management Research Vol. 3 No. 2 (2024): August: International Journal of Economics and Management Research
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijemr.v3i2.637

Abstract

Employee engagement is a critical factor influencing workforce performance and retention, particularly in education service companies dominated by Generation Z employees. Based on the company's historical turnover data, the company recorded a high turnover rate of 23% in 2022. Although this decreased significantly to 11% in 2024, it rose again to 19% in 2025, indicating persistent challenges in employee retention and signaling the need for more structured talent development strategies. This study aims to identify the key drivers of employee engagement and determine strategic priorities using Multiple Linear Regression (MLR) and Importance Performance Analysis (IPA) to identify the main focus variable. Using data from 260 employees, five engagement drivers were tested: Job Satisfaction & Meaningfulness (JSM), Leadership & Managerial Support (LMS), Team & Work Environment (TWE), Reward–Recognition & Work-Life Balance (RRWB), and Growth, Development & Enablement (GDE). MLR results reveal that GDE is the strongest predictor of employee engagement, emphasizing the importance of structured capability development for a predominantly Gen Z workforce. IPA further shows that GDE falls into Quadrant I (High Importance – Low Performance), indicating a critical performance gap requiring immediate intervention. To address this, the study proposes a Talent Development Program based on the 70:20:10 learning model, combining formal training, social learning, and on-the-job development. This framework offers a data-driven approach to enhancing employee capability, improving engagement, and mitigating turnover fluctuations, supporting Edulab’s long-term organizational sustainability.