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Abdurrahman, Rezi
Universitas Riau
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Journal : JOURNAL OF APPLIED BUSINESS ADMINISTRATION

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Digital transformation in human resource management and work experience on digital efficacy: The mediating role of the generational gap Syamsuri, Abd. Rasyid; Asrilsyak, Sharnuke; Abdurrahman, Rezi
Journal of Applied Business Administration Vol 10 No 1 (2026): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.11485

Abstract

This study aims to analyze the influence of digital transformation and work experience on employees' digital efficacy, considering the mediating role of the generational gap. The research was conducted at PT Besmindo Materi Sewatama, an energy-sector company currently implementing digitalization in its human resources management functions. Using a quantitative approach and the SEM-PLS 4 method, data were collected from 110 employees through a total sampling technique. The findings indicate that both digital transformation and work experience significantly influence digital efficacy. Among these, work experience emerged as the dominant factor shaping employees' confidence in using technology, while the generational gap did not exhibit a significant mediating effect. The novelty of this study lies in integrating the four variables into a single comprehensive structural model. These findings offer practical implications for organizations in designing cross-generational training strategies and HR management practices to support inclusive and sustainable digital transformation.
Co-Authors Abd. Rasyid Syamsuri Adelia J, Sherly Adhitya Agri Putra Agung Soeharto, Muhammad Al Azhar-A Al Azhar. A Alfiati Silfi Alfiati Silfi Amniatizzakia Amniatizzakia Annisa Alifhia Zuhri Arohman, Rifki Azhari, Suci Azzahra Hamid, Tsabitah Besri Nasrul Defri Indrawan Edfan Darlis Eko Prasetyo EMRINALDI NUR DP Fatriansyah, Alif Ilham Akbar Febria, Putri Fandy Ferdy Putra Handoko, Tito Hariadi Yasni Heni Pujiastuti Hernando, Riski Hutapea, Fransiska Stephani Ichsan, Muammar Ridho Indah Mawaddah Irwin Mirza Umami Islami, Fiqri Hadi Ivan Leonardo Jonnius Jonnius Julita, Julita Leonardo, Ivan Lubis, Armensyah Lubis, Nursiani Lukman Hakim Lukman Hakim M Ridho Agustiawan Mayla Khoiriyah Mela, Nanda Fito Mirza Irdina Muhammad Luthfi iznillah Nasrizal, Nasrizal Nasution, Al Haggi Nurmawati Nurmawati Nurmawati Nurmawati Nurul Azkiah Nurul Hafizah Oktayani, Dewi Prasetio, Primadi Putri Aurelia Putri Martika Rahmany, Sri Ramadhan, Muhammad Adzan Ratih Kusumastuti Restu Agusti Rheny Afriana Hanif Riski Hernando Rizki Yuli Sari Rizqy Ridho Prakasa Sandi, Eka Kurnia Sem Paulus Silalahi Sharnuke Asrilsyak Situmeang, Grace Theona Angeline Suhadha Armanda Prayoga Susilawati, Susilawati Syafrizal, Hady Syukriani, Eva Yesi Mutia Basri Yuafrizal Yuafrizal Yunandra Zirman Zirman