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Universitas Negeri Padang
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Physics Public Health Social Sciences Other

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Journal : journal of multidimensional management

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The Influence of Compensation and Benefits on Employee Performance at Aston Batam Hotel and Residence Yogi dirvana putra Yogi; Pasaribu
Journal of Multidimensional Management Vol. 2 No. 3 (2025): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i3.59

Abstract

This study investigates the influence of compensation and benefits on employee performance in the hospitality industry, with a case study at Aston Batam Hotel and Residence, Indonesia. A quantitative approach with a causal-associative design was employed, involving 82 employees selected using convenience sampling. Data were collected through a structured questionnaire measured on a five-point Likert scale and analyzed using multiple linear regression with SPSS 26.0, including validity, reliability, and classical assumption tests. The results reveal that compensation and benefits, both individually and simultaneously, do not have a significant effect on employee performance, with a coefficient of determination (R²) of only 0.030. This finding suggests that compensation and benefits explain merely 3% of performance variance, while 97% is influenced by other factors such as motivation, leadership, organizational culture, and workplace environment. The study highlights the need for hotel management to adopt a more comprehensive human resource strategy that integrates financial and non-financial rewards with leadership development and organizational support to enhance employee performance and sustain competitiveness in the hospitality industry.
The influence of location and ambient conditions on repurchase intention at Dendivila Coffee Saniangbaka Solok Vina Yuniar; Pasaribu
Journal of Multidimensional Management Vol. 2 No. 3 (2025): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i3.79

Abstract

This study examines how location and ambient conditions, treated as core servicescape cues, shape repurchase intention at a lakeside coffee shop in Solok, Indonesia. Using a quantitative, causal-associative design, we surveyed customers with five-point Likert measures and analyzed the data with multiple linear regression (n = 118; purposive sampling). Measurement quality checks covered normality, heteroscedasticity, and multicollinearity diagnostics, and model adequacy was assessed with F-tests and adjusted R². Both predictors were significant: location (β = 0.389, p < .001) and ambient conditions (β = 0.330, p < .001). The model explains 41.4% of the variance in repurchase intention (adjusted R² = 0.414; F(2,115) = 42.40, p < .001), indicating medium practical effects. The contribution is the contextualization of servicescape effects in a peri-urban, view-centric setting where access, visibility, thermal comfort, and music audibility can fluctuate with weather and visitor density. From a managerial perspective, prioritizing clear access and parking, improving pedestrian visibility, regulating temperature and airflow, and calibrating music by time of day are actionable levers to stabilize repeat patronage. Future research should incorporate additional servicescape dimensions (for example, layout and signage), test mediation by satisfaction or perceived value, and validate the measurement model using confirmatory factor analysis.
The Influence of Education Level and Work Experience on Employee Performance at Taman Nongsa Indah Village Batam Agnesti Novela; Pasaribu
Journal of Multidimensional Management Vol. 2 No. 3 (2025): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i3.80

Abstract

This study examines whether education level and work experience shape employee performance at Taman Nongsa Indah Village, Batam. Using a quantitative, associative cross-sectional design, all 60 permanent employees were surveyed (total sampling). Education level (13 indicators) and work experience (12 indicators) were measured via structured questionnaires; performance used company evaluation data. After meeting classical assumptions, multiple linear regression showed: education level had no significant effect on performance (t = 1.077, p = 0.286); work experience had a negative, significant effect (t = −2.948, p = 0.005; β = −0.432); jointly, both predictors were significant (F = 4.537, p = 0.015) with R² = 0.137. Descriptively, performance averaged 81.63—below the company target of 85. The counter-intuitive negative effect of experience is discussed through burnout, complacency, technology-adaptation gaps, appraisal bias, and career-plateau issues. Managerial implications include anti-burnout initiatives, revitalized training (including digital upskilling), appraisal redesign to capture mentoring/complex problem-solving, clearer career paths, and performance-linked rewards. Future research should incorporate additional determinants (e.g., motivation, leadership, culture) and longitudinal designs to probe non-linear experience–performance dynamics.
Residents' Perceptions of Bagot Tourism Village Development in Samosir Regency Marlina Situmorang; Trisna Putra; Pasaribu
Journal of Multidimensional Management Vol. 3 No. 1 (2026): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v3i1.112

Abstract

This study explores residents' perceptions of Bagot Tourism Village development in Samosir Regency through cognitive, affective, and conative dimensions. Bagot Tourism Village emerged from a community-based initiative and has developed around local palm-sap culinary products, rural scenery, and community-managed visitor activities, but coordination and shared management remain uneven. A descriptive qualitative design was used. Eight informants were selected through purposive and snowball sampling: one Samosir Regency Tourism Office representative, the Bagot Village head, the tourism awareness group leader, and five residents living near the tourism area. Fieldwork was conducted from 26 December 2022 to 15 January 2023 using semi-structured interviews, direct observation, and documentation. Data were reduced, displayed, coded into cognitive, affective, and conative categories, compared across informant groups, and triangulated across data sources. Cognitively, informants recognized the village's tourism potential, but knowledge of tourism-village governance, benefit distribution, and visitor management remained uneven. Affectively, most informants supported tourism development, although land-use and fairness concerns created points of tension. Conatively, residents participated in collective activities, but some actions remained oriented toward individual interests rather than shared programs. These findings represent the perspectives of the eight informants in the Bagot context and are not intended for statistical generalization. The study indicates that a resident forum, transparent benefit-sharing arrangements, clear land-use and participation rules, and continuous practical tourism education should be prioritized.
Co-Authors Agnesti Novela Andri Gemaini Azwar, Hendri Dendy Rully Putra Dini Faisal Dion Lovani Fauza Afni Feri Ferdian Hijriyantomi Suyuthie Iqbal Harifal Ira Meirina Kasmita Kasmita Lingga Arend Sukma Lise Asnur Marlina Situmorang Mutiara Mutiara Pramudia, Heru Rafinas Rafinas Rahmi Fadilah Rahmi Holinesti Sri Mariya Suharjadi Wahyu Surenda, Rian Trisna Putra Triyatno Viki Aulia Pratama Vina Yuniar Vivi Angraini Widya Prarikeslan Wiwik Gusnita Yogi dirvana putra Yogi Yuke Permata Lisna