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Jasman Saripuddin Hasibuan
Universitas Muhammadiyah Sumatera Utara
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Dampak Orkestrasi Sumber Daya, Pertukaran Informasi Strategis, dan Orientasi Digital terhadap Inovasi dan Efisiensi Operasional dalam Rantai Pasokan Hotel Sianipar, Ardin; Susanto, Roy Anthonius; Hasibuan, Jasman Saripuddin
Syntax Literate Jurnal Ilmiah Indonesia
Publisher : Syntax Corporation

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36418/syntax-literate.v10i2.56916

Abstract

The hospitality industry faces increasingly complex challenges in supply chain management to achieve operational efficiency and sustainable innovation. This study aims to analyze the impact of resource orchestration, strategic information exchange, digital orientation on innovation and operational efficiency in the hotel supply chain. This study uses a literature review method to collect and analyze information from various relevant sources. The data collection technique in this study is a literature study. The data that has been collected is then analyzed in three stages, namely data reduction, data presentation and drawing conclusions. The results of the study show that resource orchestration, strategic information exchange, and digital orientation have a significant impact on innovation and operational efficiency in the hotel supply chain in Bandung. These three factors play an important role in improving the hotel's ability to innovate and run operations more efficiently.
Servant Leadership and Innovative Work Behavior: The Mediating Role of Job Crafting and Job Autonomy Soeltan Mahzar Zein; Jasman Saripuddin Hasibuan; Jufrizen Jufrizen
International Journal of Business Economics (IJBE) Vol 5, No 2 (2024): MARCH - AUGUST 2024
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ijbe.v5i2.18067

Abstract

Purpose – This study examines how job crafting and job autonomy at the Sub Pelindo Multi Terminal Belawan Branch Office, directly and indirectly, affect workers’ creative work behavior under servant leadership.Methodology – The research methodology utilized in this study is a quantitative associative approach. The study included 98 Sub Pelindo Multi Terminal Belawan Branch personnel in its demographic and sample. Data gathering was performed by employing questionnaires and interviews. Data in the current study was gathered by administering a Likert scale questionnaire. The gathered data was subsequently analyzed using SmartPLS 4.0 software in combination with SEM-PLS (Structural Equation Modelling - Partial Least Squares).Findings – The impact of servant leadership on innovative work behavior, job crafting, and job autonomy was positive and statistically significant. Furthermore, the presence of autonomy and job crafting has a significant impact on innovative work behavior. Job autonomy and job crafting mediate the association between servant leadership and creative work behavior.Originality/Novelty – Combining two main concepts as mediating variables, namely job crafting and job autonomy, in one research model to provide a deeper understanding of the complexity of the relationship between the variables of servant leadership, job crafting, job autonomy, and innovative work behavior.Implications – This study suggests that the connection between servant leadership and innovative work behavior is influenced by the involvement of task crafting and autonomy as mediators. Future studies should include investigating or using the variables of job crafting and job autonomy as independent factors rather than as mediatory variables
Work Engagement Mediates Perceived Organisational Support, Leader–Member Exchange and Employee Performance Muslih Muslih; Jasman Saripuddin Hasibuan; Rahmad Bahagia
International Journal of Business Economics (IJBE) Vol 8, No 1 (2026): SEPT 2026 - FEB 2027
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ijbe.v8i1.29987

Abstract

ABSTRACTPurpose—This study aims to examine the effects of Perceived Organisational Support (POS) and Leader-Member Exchange (LMX) on employee performance, with work engagement serving as a mediating variable among health workers in public health facilities in Medan.Method –  This study employed a quantitative approach. The population consisted of health workers from 41 public health facilities in Medan. A total of 180 respondents were selected using a convenience sampling technique. Data were collected through questionnaires, interviews, and documentation. The data were analysed using Structural Equation Modelling (SEM) with SmartPLS 3.0.Results –  The findings reveal that Perceived Organisational Support (POS) has a significant positive effect on employee performance and work engagement. Likewise, Leader-Member Exchange (LMX) significantly influences employee performance and work engagement. In addition, work engagement has a significant positive effect on employee performance. The mediation analysis further indicates that work engagement significantly mediates the relationships between POS and employee performance, and between LMX and employee performance.Originality/Novelty –  This study offers a research model that integrates POS, LMX, work engagement, and employee performance in the context of public health services. It also highlights the mediating role of work engagement in explaining how organisational support and leader-member relationships contribute to better employee performance.Implications – theoretically, this study contributes to the employee performance literature by highlighting work engagement as a mediating mechanism linking perceived organisational support and leader-member exchange to employee performance. Practically, the findings suggest that public health institutions can improve human resource effectiveness and service quality by strengthening organisational support and fostering high-quality leader-employee relationships.
Co-Authors Ammy, Baihaqi Beby Silvya Farisi, Salman Hafni, Roswita Jufrizen Nurul Bayzura Nurwahyuni Rahmad Bahagia Rambe, Ihsan Rukmini Rukmini Sianipar, Ardin Soeltan Mahzar Zein Sri Fitri Wayhuni Susanto, Roy Anthonius Yusnandar, Willy Zulia Hanum