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Shinta Wahyu Hati
Program Studi Administrasi Bisnis Jurusan Manajemen Bisnis Politeknik Negeri Batam
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Journal : JOURNAL OF APPLIED BUSINESS ADMINISTRATION

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Analysis of Internet Service Provider Selection Using the Analytical Hierarchy Process (AHP) and Simple Additive Weighting (SAW) Methods Hati, Shinta Wahyu; Rahayu, Yunita
Journal of Applied Business Administration Vol 9 No 1 (2025): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v9i1.8414

Abstract

Currently, the need for an internet connection is increasing due to the human need for information and communication that can be obtained through the internet. A decision support system with criteria is needed to solve the challenge of choosing an internet package with many components or criteria that must be evaluated. Analytical Hierarchy Process (AHP) and Simple Additive Weighting (SAW) are two multi-criteria decision support system techniques, but they use different measurement techniques. This research aims to identify the best Internet Service Provider by applying the Simple Additive Weight (SAW) and Analytic Hierarchy Process (AHP) techniques. The objects used in this research are the providers Indihome, Biznet, and Solnet. The weight of each criterion is determined using the AHP technique, and the best suppliers are ranked using the SAW approach. The sampling technique used in this research was Purposive Sampling. In this study, the ranking results of 100 respondents showed that the ranking for the AHP method was 60% and for the SAW method was 92%. Thus, global calculations using the AHP and SAW methods were obtained for the best alternative ISP, namely Indihome.
Co-Authors Adhitomo Wirawan Andayani, Nur Rahmah Arumrasmy, Awik Ayu Puspitasari, Ayu Bakhroni, Fery Yudha Desi Ratna Sari, Desi Ratna Devano, Alrido Martha Dwi Kartikasari Ersya, Ozy Diva Fauziah, Salsabila Nurul Fedia Restu Ginting, Eva Valentina Hadyjah, Besse Harlan, Fandy Bestario Hasanah, Raja Fillandini Nurul Hendrawan, Bambang Hidayat, Hajan Kastella, Cantika Yosdianti Mulyaningtyas, Dian Nanik Lestari, Nanik Naysila, Assyfa Ningrum, Selvy Agita Novita, Chandra Nur Annisa Nur Rahmah Andayani Nurlidiya Parlewen, Nurlidiya Putri, Aprilia Prastiana Rahayu, Yunita RIA ANGGRAINI Riri Zelmiyanti, Riri Rusda Irawati, Rusda S.M., Ilham Sahendra, Rezihardi Septiana, Maryani Septiani, Nurulia Setiawan, Muhamad Yusuf Seto Sulaksono Adi Wibowo, Seto Sulaksono Adi Sri Zuliarni Sugeng Riadi Sumarni, Mei Syafrina, Mia Yulinda yulinda Yuniarti, Ela Yuniati, Indah Rahma