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All Journal Ilmiah Manajemen Bisnis Journal of Economic, Bussines and Accounting (COSTING) JURNAL PENDIDIKAN MIPA Community Engagement and Emergence Journal (CEEJ) Jurnal Health Sains Vocational : Jurnal Inovasi Pendidikan Kejuruan Komitmen : Jurnal Ilmiah Manajemen International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Asian Journal of Management Analytics Journal of Management and Social Sciences
Adrie Frans Assa
Universitas Kristen Krida Wacana
Humanities Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Environmental Science Health Professions Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Veterinary Other

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Pendekatan Kelembagaan dalam Pengembangan Model Perekonomian Hijau Bambang Siswanto; Adrie Frans Assa
Ilmiah Manajemen Bisnis Vol. 13 No. 2 November 2013
Publisher : Ilmiah Manajemen Bisnis

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Abstract

Pengaruh Mutasi, Promosi Dan Kepuasan Kerja Terhadap Kinerja Pegawai Negeri Sipil Di Badan Pertanahan Nasional Kantor Wilayah Sumatera Selatan Raeka Novrita; M. Izman Herdiansyah; Adrie Frans Assa
Ilmiah Manajemen Bisnis VOL. 15 NO. 1 JANUARI-JUNI 2015
Publisher : Ilmiah Manajemen Bisnis

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Abstract

 ABSTRACTResearch objectives 1). Know and analyze the effect of mutation against Civil Servant’s Performance in the National Land Agency Regional Office of South Sumatra. 2). Know and analyze the effect of promotions against Civil Servant’s Performance in the National Land Agency Regional Office of South Sumatra. 3). Know and analyze the effect of the mutation against Civil Servant’s Performance in the National Land Agency Regional Office of South Sumatra. 4). Know and analyze the effect of performance against Civil Servant’s Performance in the National Land Agency Regional Office of South Sumatra. This research is descriptive quantitative with interval scale measurement intended to examine the hypothesis. Hypothesis testing is used t test with the aid of program package of Statistical Program for Social Science (SPSS) For MS Windows Release 19’. The results of this research show that, 1). Mutation has direct and significant impact on employee performance of National Land Agency, 2). Promotion has direct and significant impact on employee performance of National Land Agency, 3). Mutation has indirect effect on employee performance through the promotion of BPN, 4). Job satisfaction has direct and significant impact on employee performance of National Land Agency.Keywords: mutation, promotion, job satisfaction, performanceABSTRACTTujuan Penelitian 1).Mengetahui dan menganalisis seberapa besar pengaruh mutase terhadap kinerja pegawai negeri sipil di Badan Pertahanan Nasional Kantor Wilayah Sumatera Selatan. 2). Mengetahui dan menganalisis seberapa besar pengaruh promosi terhadap kinerja pegawai negeri sipil di Badan Pertahanan Nasional Kantor Wilayah Sumatera Selatan. 3). Mengetahui dan menganalisis seberapa besar pengaruh mutase terhadap promosi pegawai di Badan Pertahanan Nasional Kantor Wilayah Sumatera Selatan. 4). Mengetahui dan menganalisis seberapa besar pengaruh kinerja terhadap kepuasan kerja pegawai di Badan Pertahanan Nasional Kantor Wilayah Sumatera Selatan. Penelitian ini adalah penelitian kuantitatif deskriptif dengan pengukuran skala interval yang dimaksudkan untuk menguji hipotesis. Uji hipotesis yang digunakan adalah Uji t melalui bantuan paket program Statistical Program for Social Science (SPSS) For Windows Release 19’. Hasil dari penelitian ini menunjukkan bahwa, 1). Mutasi berpengaruh langsung dan signifikan terhadap kinerja pegawai BPN, 2). Promosi berpengaruh langsung dan signifikan terhadap kinerja pegawai BPN, 3). Mutasi berpengaruh tidak langsung terhadap kinerja pegawai BPN melaluin promosi, 4). Kepuasan kerja berpengaruh langsung dan signifikan terhadap kinerja pegawai BPN.Keywords: mutasi, promosi, kepuasan kerja, kinerja
PENGARUH DISIPLIN KERJA, GAYA KEPEMIMPINAN, DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN B2N DIGITAL FOTOCOPY Adrie Frans Assa; Anugerah Dachi
Komitmen: Jurnal Ilmiah Manajemen Vol 4, No 1 (2023): KOMITMEN: Jurnal Ilmiah Manajemen
Publisher : FEBI UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jim.v4i1.23740

Abstract

The purpose of this research is to identify and analyze the influence of work discipline on employee performance, the effect of leadership style on employee performance, the effect of work motivation on employee performance, and the influence of work discipline, leadership style, and work motivation on employee performance at B2N Digital Copy. The research method used is to use qualitative methods to explore and understand the meaning that a number of individuals or groups of people ascribe to social or humanitarian issues. The population in this study came from all B2N Digital Copy employees, totaling 20 employees. Collecting data in this study using the interview method. In data processing, this study uses data triangulation. The results of this study indicate that leadership and work discipline affect employee performance. While leadership style can influence employee performance, work motivation does not influence employee performance improvement.
PENGARUH REPUTASI & KUALITAS LAYANAN TERHADAP KEPERCAYAAN PELANGGAN YANG DIMODERASI KEPUASAN PELANGGAN DI INDUSTRI PERCETAKAN Elia Agung Kurniawan; Adrie Frans Assa
Journal of Economic, Bussines and Accounting (COSTING) Vol. 9 No. 2 (2026): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/vymsy078

Abstract

Penelitian ini bertujuan menganalisis pengaruh reputasi dan kualitas layanan terhadap kepercayaan pelanggan, serta menguji peran kepuasan pelanggan sebagai variabel moderasi dalam konteks hubungan bisnis B2B pada industri percetakan segmen narrow web dan flexible packaging. Penelitian menggunakan pendekatan kuantitatif eksplanatori dengan desain kausal. Data dikumpulkan melalui metode purposive sampling terhadap 90 responden yang merupakan pelanggan aktif dengan penggunaan produk minimal dua tahun, dari total populasi 234 perusahaan yang tersebar di kawasan industri utama Indonesia. Pengujian hipotesis dilakukan menggunakan Structural Equation Modeling Partial Least Squares (SEM-PLS). Hasil penelitian menunjukkan bahwa reputasi dan kualitas layanan berpengaruh positif dan signifikan terhadap kepercayaan pelanggan. Kualitas layanan memberikan pengaruh yang lebih dominan melalui pengalaman langsung pelanggan, khususnya pada aspek keandalan, responsivitas, dan kompetensi teknis, sementara reputasi berperan membentuk keyakinan awal sebelum interaksi berlangsung. Selain itu, kepuasan pelanggan terbukti secara signifikan memperkuat hubungan antara reputasi maupun kualitas layanan terhadap kepercayaan pelanggan. Temuan ini menegaskan bahwa kepercayaan pelanggan B2B dibentuk oleh faktor kognitif maupun afektif secara bersamaan, sehingga perusahaan perlu mengintegrasikan pengelolaan reputasi, peningkatan kualitas layanan, dan strategi kepuasan pelanggan secara konsisten dan berkelanjutan guna mempertahankan hubungan bisnis jangka panjang yang kompetitif.
The Effect of Doctor Presence and Services on Patient Satisfaction Moderated in Collaboration at Citra Sari Husada Karawang Hospital Tri Agus Haryono; Adrie Frans Assa
Asian Journal of Management Analytics Vol. 5 No. 2 (2026): April 2026
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajma.v5i2.16488

Abstract

This study aims to find out and analyze the influence of the presence of doctors and services on patient satisfaction moderated by Cooperation at Citra Sari Husada Hospital Doctors or health workers and hospitals as health facilities are unsure providers who will provide health services to the receiver which in this case is the patient.  The research method used is Quantitative with SmartPLS 3 data analysis with a total of 100 respondents at Citra Sari Husada Hospital. Service to Patient Satisfaction, has an effect with a coefficient of 0.265 and a t-statistic of 1.702. Cooperation on Patient Satisfaction has an effect with a coefficient of 0.408 and a t-statistic of 1.792. Meanwhile, Service has an influence on Cooperation with a coefficient of 0.532 and a t-statistic of 6.231. Not all associations were significant at the level of 0.05 (p < 0.05), which confirms not all research hypotheses are significant.
The Effect of Communication and Accuracy of Beauty Clinic Outpatient on Patient Satisfaction Moderated by Medical Records at Muntira Skin Care Renni Yuniati; Adrie Frans Assa
Jurnal Health Sains Vol. 7 No. 7 (2026): Journal Health Sains
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jhs.v7i7.2863

Abstract

Patient satisfaction is a key indicator of healthcare service quality influenced by various factors, including therapeutic communication and service accuracy. This study analyzed the influence of therapeutic communication and the accuracy of beauty clinic outpatient services on patient satisfaction, with medical records as a moderating variable. Using a quantitative approach with a cross-sectional design, the study involved 160 patients from Muntira Skin Care as respondents. The results showed that therapeutic communication and beauty clinic outpatient service accuracy positively and significantly affected patient satisfaction. Furthermore, medical records were found to significantly moderate the relationship between both independent variables and patient satisfaction. These findings confirm that empathetic communication, service timeliness, and integrated medical records are key factors in improving patient satisfaction in beauty clinics. This research provides theoretical contributions by enriching healthcare management studies and developing patient satisfaction models with medical records as a moderating variable, as well as practical contributions as input for Muntira Skin Care in improving service quality through communication training, service flow optimization, and investment in electronic medical record systems. The managerial implications emphasize the importance of continuous communication training for staff, optimization of service flows to reduce waiting times, and investment in integrated electronic medical record systems to comprehensively improve patient satisfaction.
THE INFLUENCE OF DIGITAL CULTURE AND LEADERSHIP STYLE ON EMPLOYEE PERFORMANCE WITH WORK MOTIVATION AS A MEDIATION VARIABLE AT FINNS BALI Dian Mariany; Adrie Frans Assa
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 4 (2026): August
Publisher : CV. Radja Publika

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Abstract

Abstract — Digital transformation has encouraged organizations to establish a strong digital culture and implement effective leadership practices to improve employee performance. However, the success of these initiatives is often influenced by employees' work motivation. This study aims to examine the effects of digital culture and leadership style on employee performance, with work motivation serving as a mediating variable at FINNS Bali. A quantitative approach was employed using a survey method involving employees of FINNS Bali. The data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The findings indicate that digital culture has a positive and significant effect on work motivation but does not directly influence employee performance. Leadership style positively and significantly influences both work motivation and employee performance. Furthermore, work motivation has a positive and significant effect on employee performance and mediates the relationship between digital culture and employee performance, as well as the relationship between leadership style and employee performance. These findings highlight the importance of strengthening work motivation through the implementation of digital culture and effective leadership practices to enhance employee performance within the hospitality industry.
Penggunaan Cooperative Learning STAD dan Board Game untuk Meningkatkan Literasi Numerasi Matematis dan Kerja Sama Siswa: Bahasa Indonesia Julianto Patawaran; Adrie Frans Assa; Takim Andriono
JURNAL PENDIDIKAN MIPA Vol. 16 No. 4 (2026): JURNAL PENDIDIKAN MIPA
Publisher : Pusat Publikasi Ilmiah, STKIP Taman Siswa Bima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37630/jpm.v16i4.5082

Abstract

Penelitian ini bertujuan untuk menganalisis dan mengevaluasi peningkatan kemampuan literasi numerasi matematis melalui penerapan cooperative learning tipe Student Teams Achievement Division (STAD) berbantuan Board Game, serta mendeskripsikan perkembangan kerja sama siswa kelas VIII SMP Kristen Elkana selama proses pembelajaran. Penelitian menggunakan metode Penelitian Tindakan Kelas (PTK) model Kemmis dan McTaggart yang dilaksanakan dalam dua siklus. Subjek penelitian terdiri atas 23 siswa kelas VIII semester 2 tahun ajaran 2025/2026. Data dikumpulkan melalui tes literasi numerasi matematis, lembar observasi kerja sama, angket respons siswa, refleksi, dan dokumentasi. Data dianalisis menggunakan statistik deskriptif dan triangulasi data. Hasil penelitian menunjukkan bahwa rata-rata skor literasi numerasi matematis meningkat dari 59,96 pada pra-siklus menjadi 80,35 pada siklus I dan 84,57 pada siklus II, sedangkan ketuntasan belajar meningkat dari 52,17% menjadi 78,26% dan 95,65%. Nilai uji N-Gain sebesar 0,55 pada pra-siklus ke siklus I dan 0,58 pada pra-siklus ke siklus II, keduanya berada pada kategori sedang. Data pendukung menunjukkan rata-rata observasi kerja sama meningkat dari 76,04% menjadi 83,33%. Dengan demikian, penerapan STAD berbantuan board game menunjukkan peningkatan kemampuan literasi numerasi matematis disertai perkembangan kerja sama selama tindakan, dalam konteks penelitian yang dilakukan pada siswa kelas VIII SMP Kristen Elkana.
Pengaruh Beban Kerja dan Work Engangement Terhadap Kinerja Karyawan yang Dimediasi oleh Reward Karyawan di PT Wom Finance Regional Banten Susianti Marbun; Adrie Frans Assa; Saparso Saparso
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 4 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i4.12077

Abstract

Penelitian ini bertujuan menganalisis pengaruh beban kerja dan work engagement terhadap kinerja karyawan dengan reward sebagai variabel mediasi pada PT WOM Finance Regional Banten. Penelitian dilatarbelakangi penurunan nilai Key Performance Indicator (KPI) yang mengindikasikan permasalahan kinerja. Pendekatan yang digunakan adalah kuantitatif dengan jenis explanatory research. Populasi penelitian berjumlah 230 karyawan, dengan sampel 120 responden yang ditentukan berdasarkan Hair et al. (2022) menggunakan teknik purposive sampling. Data dikumpulkan melalui kuesioner skala Likert dan dianalisis menggunakan Structural Equation Modeling–Partial Least Squares (SEM-PLS) dengan SmartPLS 4. Hasil penelitian menunjukkan bahwa beban kerja berpengaruh negatif dan signifikan terhadap kinerja serta reward, sedangkan work engagement berpengaruh positif dan signifikan terhadap kinerja dan reward. Reward juga berpengaruh positif dan signifikan terhadap kinerja serta mampu memediasi secara positif dan signifikan pengaruh beban kerja dan work engagement terhadap kinerja karyawan. Nilai R-Square Adjusted sebesar 0,804 menunjukkan kemampuan model yang kuat dalam menjelaskan variasi kinerja karyawan. Penelitian menyimpulkan bahwa pengelolaan beban kerja yang proporsional, peningkatan work engagement, dan penerapan reward yang adil serta berbasis kinerja penting untuk meningkatkan kinerja karyawan secara berkelanjutan.
PENERAPAN PERSONAL MASTERY DAN TEAM LEARNING UNTUK MENINGKATKAN KOMPETENSI PEDAGOGIK GURU DALAM PJBL DI SMK Roselily Rumpesak; Adrie Frans Assa; Takim Andriono
VOCATIONAL: Jurnal Inovasi Pendidikan Kejuruan Vol. 6 No. 4 (2026)
Publisher : Pusat Pengembangan Pendidikan dan Penelitian Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51878/vocational.v6i4.16335

Abstract

ABSTRACT Collaboration between general and vocational subject teachers is essential for implementing Project-Based Learning (PjBL) in vocational high schools to integrate vocational competencies with knowledge from various subject areas. Such collaboration requires pedagogical competence and the ability to work together in designing and implementing contextual projects. This school action research aimed to analyze the process and outcomes of implementing the Personal Mastery and Team Learning disciplines to improve teachers' pedagogical competence in implementing PjBL at SMK Kristen Kotamobagu. The participants were five teachers of Grade XI Light Vehicle Engineering (TKR), consisting of one vocational subject teacher and four general subject teachers (Mathematics, History, Indonesian Language, and English). The study followed the Kemmis and McTaggart model and was conducted over two cycles, each comprising planning, action, observation, and reflection. Data were collected using Personal Mastery and Team Learning assessment rubrics, a teacher pedagogical competence assessment instrument for PjBL, collaborative lesson plan review sheets, coaching reflection journals, and student achievement tests. The findings showed that, before the intervention, the teachers' average pedagogical competence was at Level ≤ 1 (Initial). Following the interventions in Cycles I and II, all participants (100%) demonstrated improvements in pedagogical competence, reaching scores of 3.4–3.7, categorized as Developing to Proficient (scores ≥ 3.0). Furthermore, 80% of the teachers (4 out of 5) met the success criteria for Personal Mastery and Team Learning, achieving scores of ≥ 3.0 (75%). These findings indicate that implementing the Personal Mastery and Team Learning disciplines can improve teachers' pedagogical competence in planning, implementing, and evaluating interdisciplinary PjBL in vocational high schools. ABSTRAK Kolaborasi antara guru mata pelajaran umum dan kejuruan penting dalam pelaksanaan Project-Based Learning (PjBL) di SMK agar pembelajaran mengintegrasikan kompetensi kejuruan dengan pengetahuan lintas mata pelajaran. Kolaborasi tersebut memerlukan kompetensi pedagogik dan kemampuan bekerja sama dalam merancang serta melaksanakan proyek yang kontekstual. Penelitian ini merupakan penelitian tindakan sekolah yang bertujuan untuk menganalisis proses dan hasil penerapan disiplin Personal Mastery dan Team Learning dalam meningkatkan kompetensi pedagogik guru pada pelaksanaan Project Based Learning (PjBL) di SMK Kristen Kotamobagu. Subjek penelitian terdiri dari lima orang guru kelas XI Teknik Kendaraan Ringan (TKR), yang meliputi satu orang guru mata pelajaran kejuruan (produktif TKR) dan empat orang guru mata pelajaran umum (Matematika, Sejarah, Bahasa Indonesia, dan Bahasa Inggris). Penelitian dilaksanakan menggunakan rancangan Penelitian Tindakan Sekolah (PTS) model Kemmis & McTaggart melalui dua siklus, dengan tahapan perencanaan, tindakan, pengamatan, dan refleksi. Data dikumpulkan menggunakan instrumen rubrik penilaian Personal Mastery, rubrik Team Learning, instrumen penilaian Kompetensi Pedagogik Guru PjBL, lembar penelaahan RPP kolaboratif, jurnal refleksi coaching, serta tes hasil belajar siswa. Hasil penelitian menunjukkan bahwa pada kondisi awal (pra-siklus), rata-rata kompetensi pedagogik guru berada pada Level ≤ 1 (Awal). Setelah dilakukan intervensi tindakan pada Siklus I dan Siklus II, kompetensi pedagogik seluruh subjek (100%) mengalami peningkatan signifikan hingga mencapai Level 3,4–3,7 dengan kategori Berkembang hingga Mahir (skor ≥ 3,0). Selain itu, persentase ketuntasan disiplin Personal Mastery dan Team Learning mencapai 80% (4 dari 5 guru mencapai skor ≥ 3,0/75%), yang menandakan tercapainya indikator keberhasilan proses. Dengan demikian, penerapan disiplin Personal Mastery dan Team Learning terbukti efektif meningkatkan kompetensi pedagogik guru dalam merencanakan, melaksanakan, dan mengevaluasi PjBL lintas disiplin di SMK.
Co-Authors Anugerah Dachi Bambang Siswanto Bayu Putra Killa Dian Mariany Elia Agung Kurniawan Herdiansyah, M. Izman Julianto Patawaran Raeka Novrita Renni Yuniati Roselily Rumpesak Saparso Saparso Susianti Marbun Takim Andriono Takim Andriono Tri Agus Haryono