Claim Missing Document
Check
Articles

Found 10 Documents
Search

Pengaruh Kepuasan Kerja Dan Beban Kerja Terhadap Kinerja Karyawan PT. Airmas Perkasa Debby Sagita; Adrie Frans Assa
Ilmiah Manajemen Bisnis VOL. 19, NO. 2 JULI - DESEMBER 2019
Publisher : Ilmiah Manajemen Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract — This study aims to determine: (1) The effect of job satisfaction on the performance of employees of PT. Airmas Perkasa (2) Effect of workload on the performance of employees of PT. Airmas Perkasa. Analysis of data using IBM SPSS Statistics 24. The research method used in this study is a quantitative research method, with a probability sampling technique of 102 samples. Meanwhile, the analytical method used is multiple linear regression method. The results of t-test calculations show that: (1) Job satisfaction variables have a positive and signifcant effect on employee performance, because the value of t count (5.470) <t table (1.9840) and a signifcant value of 0.000 <0.05. (2) Workload variables have a negative and signifcant effect on employee performance, because the value of t count (2,913) <t table (1.9840) and signifcant value 0.004 <0.05 based on the results of calculations that have been described, it can be concluded that the variable job satisfaction has a positive effect and signifcant to the performance of employees of PT. Airmas Perkasa and workload variables have a negative and signifcant effect on the performance of employees of PT. Airmas Perkasa. Keywords—Research, Job Satisfaction, Workload, Employee
Pengaruh Disiplin Kerja, Pengembangan Karir Terhadap Kinerja Karyawan Yang Dimediasi Oleh Motivasi Kerja. Sri Setyaningsih; Saparso Saparso; Adrie Frans Assa
Primanomics : Jurnal Ekonomi & Bisnis Vol 20 No 2 (2022): Jurnal Primanomics : Jurnal Ekonomi dan Bisnis
Publisher : Fakultas Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31253/pe.v20i2.1007

Abstract

Usaha pimpinan perusahaan dalam mengembangkan karir karyawan pada unit-unit terkait memiliki peran penting dalam menentukan pencapaian tujuan pembangunan. Secara khusus, hal ini merupakan upaya dalam mencapai kesejahteraan sosial dan upaya dalam memberikan kinerja pelayanan publik terbaik. Untuk mencapai kinerja terbaik, pimpinan perusahaan diharapkan memberikan dorongan motivasi dalam meningkatkan kualitas organisasi sehingga karyawan dapat melaksanakan tugas sebaik-baiknya untuk mencapai tujuan perusahaan. Oleh karena itu, pimpinan perusahaan harus memiliki karakteristik seperti keahlian tinggi dan ketrampilan, pengetahuan yang luas, bakat dan potensi yang baik, kepribadian yang baik, motivasi, moral dan etos kerja. Untuk mencapai karakteristik tersebut, pimpinan perusahaan harus mengembangkan potensinya dengan mengikuti pelatihan-pelatihan sesuai dengan bidang keahliannya. Penerapan disiplin kerja yang didukung dengan motivasi yang relevan dengan pengembangan karir karyawan harus terencana dengan baik. Penelitian ini meneliti dan menganalisis peran disiplin kerja, pengembangan karir terhadap kinerja karyawan yang dimediasi oleh motivasi kerja karyawan.
The Role Of Community In The Maintenance And Preservation Of Coral Reefs In Ujung Genteng, Sukabumi Adrie Frans Assa; Gidion P. Adirinekso
Jurnal Manajemen Indonesia Vol 22 No 2 (2022): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v22i2.3960

Abstract

Coral reefs have an important role in the economic aspects of coastal communities in the Ujung Genteng, Sukabumi which depends on shallow waters. Increased human activity around the coast has an impact on coral reef ecosystems which are easily fragile by natural and non-natural factors. To prevent damage of coral reefs that have an impact on people's livelihoods, the community has carried out conservation efforts by involving various parties in Ujung Genteng. This study examines the role of the community in the maintenance and preservation of coral reefs. This study uses a qualitative design with a case study approach. Based on the research results, it is found that the community has a role in the preservation and maintenance of the marine environment, especially the coral reef ecosystem, in collaboration with related agencies and CSR and involving the local community directly as well. Community involvement in the process of maintaining and preserving coral reefs is also intended to increase the welfare of local communities that work as fishermen
DAMPAK BEBAN KERJA DAN LINGKUNGAN KERJA TERHADAP BURNOUT SYNDROME PADA KARYAWAN PT. SINERGI INTEGRA SERVICES Adrie Frans Assa
Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi) Vol 6 No 3 (2022): Edisi September - Desember 2022
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (367.145 KB) | DOI: 10.31955/mea.v6i3.2454

Abstract

Sumber daya manusia yang berkualitas berguna untuk bersinergi dengan sumber daya lain yang dibutuhkan perusahaan dalam menjalankan usahanya. Perusahaan berkewajiban untuk mengelola sumber daya manusia yang handal dan profesional agar dapat mendorong perusahaan berjalan secara efektif dan efisien dalam mencapai tujuannya. SDM, dalam hal ini karyawan memegang peranan yang sangat besar dalam menentukan kemajuan perusahaan, maka perlu memperhatikan kinerja karyawan. Kinerja karyawan ditentukan oleh kenyamanan dan kepuasan. Identifikasi masalah dalam penelitian ini adalah bagaimana mengetahui dan memberikan bukti adanya pengaruh beban kerja dan lingkungan kerja terhadap burnout pada karyawan di PT. Layanan SINERGI Integra. Penelitian ini menggunakan metode kualitatif dengan wawancara dan studi kepustakaan. Hasil penelitian menunjukkan bahwa beban kerja dan lingkungan kerja dapat berdampak pada burnout syndrome pada pegawai dan perlu ditingkatkan untuk menurunkan tingkat burnout pegawai pusat.
DAMPAK KECERDASAN EMOSIONAL, INOVASI DAN BUDAYA KERJA DALAM MENINGKATKAN KINERJA KARYAWAN DI STARTUP E-COMMERCE XYZ Adrie Frans Assa
Jurnal Ilmiah MEA (Manajemen, Ekonomi, & Akuntansi) Vol 6 No 3 (2022): Edisi September - Desember 2022
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (253.565 KB) | DOI: 10.31955/mea.v6i3.2572

Abstract

Perusahaan startup membutuhkan kecerdasan emosional setelah kecerdasan intelektual. Kecerdasan emosional yang tidak baik dapat menyebabkan karyawan mengalami gangguan dalam melakukan keahliannya. Semakin rumit pekerjaan yang dilakukan oleh seorang karyawan akan semakin membutuhkan kecerdasan emosional. Inovasi juga penting bagi perusahaan guna menghadapi persaingan dan branding, baik berupa inovasi produk maupun inovasi perusahaan yang lain. Budaya kerja diperlukan agar kecerdasan emosional dan inovasi berjalan pada jalur yang sesuai dengan visi dan misi perusahaan. Budaya kerja menentukan kualitas setiap karyawan. Kinerja karyawan yang baik dapat meningkatkan kinerja perusahaan guna meningkatkan keuntungan. Hal tersebut harus diimbangi dengan kecerdasan emosi, inovasi, dan budaya yang baik pula. Penelitian ini adalah penelitian kualitatif dengan pendekatan studi kasus yang bertujuan menganalisis dampak kecerdasan emosional, inovasi dan budaya kerja dalam meningkatkan kinerja karyawan di startup ecommerce Jakarta. Informan dipilih melalui teknik purposive dan snowball sampling. Teknik pengumpulan data menggunakan wawancara mendalam, studi dokumen dan materi audio-visual yang kemudian dianalisis dengan teknik analisis kualitatif. Hasil penelitian menunjukkan bahwa kecerdasaan emosional, inovasi dan budaya kerja yang positif mampu meningkatkan kinerja karyawan sehingga tujuan dan visi perusahaan dapat tercapai.
Pengaruh Komunikasi Dan Kedisiplinan Terhadap Motivasi Kerja Yang Di Mediasi Oleh Kepemimpinan Pada Karyawan Proyek Pembangunan Bendungan Meninting Lombok Paket II Hara Natal; Adrie Frans Assa; Lidia Sandra
Jurnal Ekonomika dan Bisnis Vol. 10 No. 1 (2023): Volume 10 Nomor 1 April 2023
Publisher : Fakultas Ekonomika dan Bisnis Universitas Selamat Sri

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Tujuan dari penelitian ini untuk mengetahui pengaruh komunikasi terhadap kepemimpinan, pengaruh kedisiplinan terhadap kepemimpinan, pengaruh komunikasi terhadap motivasi kerja dimediasi oleh kepemimpinan, pengaruh kedisiplinan terhadap motivasi kerja dimediasi oleh kepemimpinan dan pengaruh kepemimpinan terhadap motivasi kerja. Pada penelitian ini, peneliti menggunakan jenis penelitian field research, yaitu suatu penelitian dimana peneliti langsung terjun ke lapangan atau objek penelitian untuk mencari data-data dan berbagai informasi yang dibutuhkan. Sedangkan pendekatan pada penelitian ini berjenis kuantitatif. Jumlah populasi yaitu 40 responden. Teknik pengambilan sampel dengan menggunakan total sampling. Teknik Analisis Data dengan menggunakan model pengukuran, Convergent Validity, Discriminant Validity, Composite Reliability, Model Struktural atau Inner Model, dan pengujian hipotesis. Hasil penelitian yang sudah dilakukan mendapatkan bahwa ada pengaruh signifikan antara komunikasi terhadap motivasi kerja. Bersumber dari hasil analisis dan pembahasan pada penelitian yang telah penulis laksanakan, maka dapat ditarik kesimpulan bahwa ada pengaruh signifikan antara komunikasi terhadap motivasi kerja karena berdasarkan hasil evaluasi model struktural hubungan antara komunikasi terhadap motivasi kerja menghasilkan p-value 0.001 < α 5%. Dengan demikian hipotesis Ho ditolak
Pengaruh Reliability, Responsivenes, Assurance, Emphathy dan Tangible Terhadap Kepuasan Pasien di RSUD Geneng Ayu Wulansari; Adrie Frans Assa
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 3 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i3.6643

Abstract

This research aims to analyze the influence of service quality dimensions, namely tangible, reliability, responsiveness, empathy and assurance on patient satisfaction at the Geneng Regional General Hospital (RSUD). Based on analytical observational research with a cross-sectional approach, data was collected from 110 patients who met the criteria at Geneng District Hospital from December 2024 to January 2025. The analytical method used was the t test to test the significance of the relationship between each dimension of service quality and patient satisfaction. The research results show that the tangible dimension has a significant influence on patient satisfaction with a tcount of 2.687 > ttable 1.982 and a significance of 0.008 < 0.05. The responsiveness dimension also has a significant influence with a t value of 2.360 > t table 1.982 and a significance of 0.020 < 0.05. Empathy shows a significant influence with a t value of 4.768 > t table 1.982 and a significance of 0.000 < 0.05. The assurance dimension has a significant influence with a t value of 2.938 > t table 1.982 and a significance of 0.004 < 0.05. Meanwhile, the reliability dimension does not show a significant influence with a t value of 0.677 < t table 1.982 and a significance of 0.500 > 0.05. Overall, the results of this study emphasize the importance of managing the physical aspects of hospitals, increasing the ability of medical personnel to provide quick responses, paying attention to patients' emotional needs, and ensuring competence in creating satisfactory services. This research can contribute to Geneng Hospital in designing strategies to improve patient satisfaction and the overall quality of health services.
The Impact of Service Quality on Loyalty through Satisfaction as a Mediating Variable Katarina Neva; Adrie Frans Assa
Journal of Educational Management Research Vol. 4 No. 1 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i1.908

Abstract

This study aims to analyze the influence of service quality and waiting time on patient loyalty at the Emergency Department (ED), with patient satisfaction as a mediating variable. A quantitative method was employed using a survey approach with questionnaires distributed to 100 patients who had visited the ED more than twice. Data were analyzed using Structural Equation Modeling (SEM) with a Partial Least Squares (PLS) approach via SmartPLS 4.0. The results show that service quality has a significant positive effect on patient satisfaction and loyalty, while waiting time has a significant negative effect. Additionally, patient satisfaction is proven to be a mediating variable between service quality and waiting time on patient loyalty. These findings suggest that improving service quality and reducing delays can enhance student satisfaction and loyalty in educational settings. Educational leaders can apply these insights to streamline administrative processes, prioritize student needs, and foster a supportive learning environment, ultimately improving student retention and academic outcomes.
THE EFFECT OF COMMUNICATION AND WORKLOAD ON EMPLOYEE PERFORMANCE WITH WORK SPIRIT AS A MEDIATION VARIABLE Evelyne Wulan Ayu HW; Adrie Frans Assa; Eka Desy Purnama
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 1 (2025): February
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v5i1.2402

Abstract

In today's modern era, many companies are required to be able to develop and improve human resources so that their performance can increase optimally. Companies need more high-quality human resources to be able to keep up with the tight competition in the beauty industry today. The development of technology and the growth of technology lately as well as the rapidly moving economic sector have an impact on the growth and development of many business worlds. Research on human resources has been widely conducted, especially on communication, workload and work spirit. This study aims to examine the factors that influence employee performance. The method used in this study is descriptive quantitative which discusses several variables that influence employee performance, namely work stress and workload and the role of work conflict as mediation. The formulation of the problem of this study is whether communication, workload and work spirit affect employee performance mediated by work conflict. The purpose of this study is to analyze the effect of communication and workload on employee performance mediated by work spirit. The sample in this study amounted to 179 respondents. Data were collected using a questionnaire on respondents. The data analysis technique used is the Structural Equation Model (SEM) with the SmartPLS Version 3 program. The analysis method uses a measurement model (validity and reliability test), structural model (R-Square), t-test, and mediation effect test. Significant influence between variables on t-Statistics, namely: (1) Communication affects employee performance (2.762), (2) Workload affects employee performance (6.624), (3) Work Spirit affects employee performance (4.879), (4) Communication affects work spirit (6.794), (5) Workload affects Work Spirit (4.554), (6) Work spirit significantly mediates communication on employee performance (3.562), (7) Work spirit significantly mediates partially work load on employee performance (3.930). Suggestions for the company are input for HRD or company owners so that they can complete communication, workload, and work spirit provided by the company to improve employee performance so that employees can work comfortably.
Pengaruh Reliability, Responsivenes, Assurance, Emphathy dan Tangible Terhadap Kepuasan Pasien di RSUD Geneng Ayu Wulansari; Adrie Frans Assa
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 3 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i3.6643

Abstract

This research aims to analyze the influence of service quality dimensions, namely tangible, reliability, responsiveness, empathy and assurance on patient satisfaction at the Geneng Regional General Hospital (RSUD). Based on analytical observational research with a cross-sectional approach, data was collected from 110 patients who met the criteria at Geneng District Hospital from December 2024 to January 2025. The analytical method used was the t test to test the significance of the relationship between each dimension of service quality and patient satisfaction. The research results show that the tangible dimension has a significant influence on patient satisfaction with a tcount of 2.687 > ttable 1.982 and a significance of 0.008 < 0.05. The responsiveness dimension also has a significant influence with a t value of 2.360 > t table 1.982 and a significance of 0.020 < 0.05. Empathy shows a significant influence with a t value of 4.768 > t table 1.982 and a significance of 0.000 < 0.05. The assurance dimension has a significant influence with a t value of 2.938 > t table 1.982 and a significance of 0.004 < 0.05. Meanwhile, the reliability dimension does not show a significant influence with a t value of 0.677 < t table 1.982 and a significance of 0.500 > 0.05. Overall, the results of this study emphasize the importance of managing the physical aspects of hospitals, increasing the ability of medical personnel to provide quick responses, paying attention to patients' emotional needs, and ensuring competence in creating satisfactory services. This research can contribute to Geneng Hospital in designing strategies to improve patient satisfaction and the overall quality of health services.