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All Journal Media Kesehatan Masyarakat Indonesia Jurnal Kebijakan Kesehatan Indonesia Jurnal Kesehatan Masyarakat Andalas (Andalas Journal of Public Health) Jurnal Kesehatan Andalas Jurnal Sains dan Teknologi: Jurnal Keilmuan dan Aplikasi Teknologi Industri Jurnal Ilmiah Kesehatan Buletin Ilmiah Nagari Membangun JIK- JURNAL ILMU KESEHATAN Jurnal Keselamatan Kesehatan Kerja dan Lingkungan Jurnal Endurance: Kajian Ilmiah Problema Kesehatan JPIK - Jurnal Pengabdian Ilmu Kesehatan
Nizwardi Azkha
Program Studi Ilmu Kesehatan Masyarakat Fakultas Kedokteran Universitas Andalas
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Veterinary Other

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Journal : JPIK - Jurnal Pengabdian Ilmu Kesehatan

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Sosialisasi Penerapan Manajemen Puskesmas dalam Rangka Meningkatkan Mutu Pelayanan di Puskesmas Kota Padang Tahun 2024 Asyari, Dian Paramitha; Azkha, Nizwardi; Anshari, Luthfil Hadi
Jurnal Pengabdian Ilmu Kesehatan (JPIK) Vol. 4 No. 1 (2025): JPIK - Juni 2025 Volume 4 Nomor 1 Tahun 2025
Publisher : Universitas Alifah Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33757/jpik.v4i1.93

Abstract

Community Health Centers (Puskesmas) are primary healthcare institutions at the forefront of providing healthcare services to the community. In Padang City, Puskesmas play a crucial role in public health services. The purpose of this community outreach activity is to provide information on the implementation of Puskesmas management, which is expected to provide solutions to various existing problems and bring positive changes in improving the quality of healthcare services at Puskesmas. The activity was conducted at two Puskesmas in Padang City in January 2025. The results of the outreach and evaluation showed that after the outreach, 85% of participants had a better understanding of Puskesmas governance, compared to 40% before the activity. The implementation of service quality standards also improved, particularly in service efficiency, patient satisfaction, and digital medical record management. Services that previously faced administrative constraints and limited human resources began to improve, with increased queuing system effectiveness and accelerated patient service times. In addition, the use of technology in digital medical record recording began to be implemented at several Puskesmas involved in this program. This facilitates patient data recording and increases efficiency in storing medical information.
Co-Authors Anshari, Luthfil Hadi Aria Gusti Asyari, Dian Paramitha Azyyati Ridha Alfian Bambang Ristiono Elfirayanti, Febby Dwi Enda Gusnita Firdawati Firdawati Fitria Ramadhani Gusrianti Gusrianti Gusrianti, Gusrianti Hafni Bachtiar Handiny, Febry Helmidawati Helmidawati Husna Yetti Nelmi Silvia Nengcy, Silvia Putri Nilam Sari, Putri Rosidah Zahrah Tuty Ernawati Ulva, Fadillah Yuniar Lestari