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All Journal JURNAL PASTI (PENELITIAN DAN APLIKASI SISTEM DAN TEKNIK INDUSTRI) Jurnal Ilmiah Teknik Industri JURNAL LENTERA BISNIS Journal of Intelligent Decision Support System (IDSS)
Muhammad Kholil
Universitas Mercu Buana
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Industrial & Manufacturing Engineering Social Sciences Transportation

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ANALISA RISIKO OPERASIONAL PERSEDIAAN PADA GUDANG BAHAN BAKU UKM MAKANAN RINGAN METODE FMEA Rifaldy Indrarespati; Jakfat Haekal; Muhammad Kholil
Jurnal PASTI (Penelitian dan Aplikasi Sistem dan Teknik Industri) Vol 15, No 2 (2021): Jurnal PASTI
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (180.891 KB) | DOI: 10.22441/pasti.2021.v15i2.010

Abstract

Makaroni M adalah UKM makanan ringan yang didirikan sejak tahun 2017. Persediaan bahan baku menentukan kelancaran proses pengolahan makaroni. Namun pada kondisi aktualnya terdapat masalah ketidaksesuaian jumlah pemeriksaan fisik sisa persediaan bahan baku yang berada di gudang dengan laporan persediaan bulan Januari sampai Februari 2020. Sehingga perlu dilakukannya identifikasi untuk mengetahui jenis bahan baku yang mengalami selisih persediaan terbesar menggunakan Diagram Pareto. Selanjutnya analisis faktor penyebab masalah dengan menggunakan Fishbone Diagram. Usulan perbaikan dilakukan dengan metode Failure Mode and Effect Analysis yang dilanjutkan dengan pendekatan 5 W + 1 H. Hasil dari identifikasi diagram pareto jenis bahan baku yang mengalami selisih terbesar yaitu jenis bahan baku bumbu bubuk balado sebesar 28%. Hasil analisis fishbone diagram menunjukan faktor yang menyebabkan terjadinya selisih persediaan adalah faktor material, faktor manusia, dan faktor metode. Perbaikan yang diusulkan yaitu menerapkan Visual Control, mengadakan morning briefing, dan setiap jenis bahan baku harus memiliki laporan persediaan sendiri.
Usability Testing Vision Sensor Based Work Time Measurement Technology Euis Nina Saparina Yuliani; Ajeng Yeni Setianingrum; Muhammad Kholil
Jurnal PASTI (Penelitian dan Aplikasi Sistem dan Teknik Industri) Vol 14, No 2 (2020): Jurnal PASTI
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (219.275 KB) | DOI: 10.22441/pasti.2020.v14i2.001

Abstract

A product or technology is perceived easily in case it has a high level of usability. This means users have no difficulties or encounter problems while using. The purpose of this study is to conduct usability testing of vision sensor-based working time measurement technology. It is meant to determine the ability of the technology to conduct work time measurement functions with the same results as the conventional process using a stopwatch. The study involves an experimental method with two factors. Based on the results of the ANOVA Two-Way Analysis (within-subject design), the first and second levels in apparatus factor shows there is no difference in the average value of the cycle time between work measurements with and without the vision sensor technology (Fobtained(4,1) < Fcritical(5,12)). Therefore, the technology designed is capable of measuring the same work as manual measurement.  
ANALISIS KUALITAS PELAYANAN PADA BAGIAN KLAIM BERDASARKAN TINGKAT KEPUASAN NASABAH DI PT. AJC MENGGUNAKAN METODE SERVICE QUALITY Muhammad Kholil; Siti Hanifah
Jurnal Ilmiah Teknik Industri Vol 2, No 2 (2014): Jurnal Ilmiah Teknik Industri (Jurnal Keilmuan Teknik dan Manajemen Industri)
Publisher : Program Studi Teknik Industri, Fakultas Teknik Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jitiuntar.v2i2.481

Abstract

PT. AJC adalah sebuah perusahaan asuransi jiwa yang telah melalui tiga dekade dan terus berkembang. Strategi untuk memenangkan persaingan dapat dilakukan dengan cara meningkatkan kualitas layanan, salah satu indikator yang paling banyak dipakai untuk mengukur kualitas layanan adalah tingkat kepuasan pelanggan. Penelitian ini bertujuan untuk mengetahui tingkat kepuasan pelanggan terhadap kualitas layanan bagian klaim PT. AJC Jakarta, menggunakan metode survey dengan instrumen kuesioner. Tingkat kepuasan pelanggan diukur menggunakan model SERVQUAL (Service Quality) terhadap 5 dimensi kualitas layanan yaitu tangible, reliability, responsiveness, assurance dan emphaty. Berdasarkan analisis service score, dapat diketahui bahwa kualitas pelayanan mendapatkan hasil gap yang positif (+) yang berarti kualitas pelayanan sesuai dengan harapan nasabahnya. Dimensi yang memiliki tingkat kepuasan tertinggi adalah dimensi tangible; atribut yang memiliki tingkat kepuasan tertinggi adalah perlengkapan sarana dan ruang pelayanan, dan atribut yang terpetakan pada grafik Kartesius terbanyak adalah pada kuadran II yang berarti kualitas layanan bagian klaim yang diteliti menunjukkan cukup baik. Hasil perhitungan menunjukkan bahwa bagian klaim PT. AJC telah mampu memberikan kualitas pelayanan yang sesuai dengan harapan nasabahnya. Kata kunci: Asuransi, Dimensi Kualitas, Kepuasan Nasabah, Kualitas Pelayanan
Lean Approach for Waste Reduction in Production Line by Integrating DMAIC, VSM, and VALSAT Method (Study Case: Assembling Bracket Manufacturing Automotive Industry) Muhammad Kholil; Adizty Suparno; Sulaiman Bin Haji Hasan; Rizki Aprilia
Journal of Intelligent Decision Support System (IDSS) Vol 5 No 1 (2022): March: Intelligent Decision Support System (IDSS)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/idss.v5i1.30

Abstract

The automotive manufacturing industry is a manufacture that produces four-wheeled automotive accessories parts. One of the products is the audio unit and bracket. This research aims to reduce waste in production and reduce cycle time, affecting increasing production output to adapt it to customer needs. Waste identification by integrating lean six sigma, namely DMAIC, VSM, and VALSAT. Based on the analysis results, it was found that the four biggest wastes were motion, inventory, waiting, and process. After carrying out the repair activities, the cycle time decreased at station three from 704 seconds to 246 seconds, thereby increasing the capacity efficiency from 75% to 91 %.
The Implementation of Cloud Enterprise Resource Planning by Snell X in Manufacturing Process Strategy: A Case Study of Skincare’s Company Rizaldi Mu’min; Jakfat Haekal; Muhammad Isa Lutfi; Muhammad Kholil; Khairul Nizam Mohd Yunus
Jurnal PASTI (Penelitian dan Aplikasi Sistem dan Teknik Industri) Vol 17, No 1 (2023): Jurnal PASTI
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/pasti.2023.v17i1.002

Abstract

In the midst of the growing awareness of the Indonesian people to use skincare products from various manufacturers, Company X is one of the SMEs involved in it. Skincare products are sensitive products that can have a direct impact on the wearer. The risk in the skincare business is that Company X must ensure that all materials and production processes are carried out safely and according to procedures. Meanwhile, Company X must also pay attention to maximizing existing resources, including time efficiency. Through this problem, Company X decided to implement an ERP system in its manufacturing process. The purpose of this research is to find out how the process takes place on the production side if it is implemented into the ERP system, as well as observe the benefits and challenges that will be faced by Company X. The method used in this research is qualitative with systematic review which will be described descriptively by conducting direct observations. As a result, the manufacturing process runs normally with the use of several new terms in the system, besides that several advantages are found such as cutting time and costs, however, regarding the limitation, this research only mentions time efficiency advantage. Due to the new system, the adaptation of employees and the high cost of maintaining the system will be the challenges for Company X.
ANALISIS PENGARUH SISTEM PENILAIAN KINERJA SECARA DIGITAL, PELATIHAN DIGITAL DAN EVALUASI KINERJA TERHADAP PERFORMA KARYAWAN PADA INDUSTRI MANUFAKTUR Djunaedi Djunaedi; Fahrina Mustafa; Muhammad Kholil; Desi Kristanti; Basuki Wisnu; Arifin Arifin
JURNAL LENTERA BISNIS Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i2.1489

Abstract

In the era of increasing digitalization, the manufacturing industry faces challenges to improve employee efficiency and performance through information technology. This study aims to analyze the effect of digital performance appraisal systems, digital training, and performance evaluations on employee performance in the manufacturing industry. The research method used is quantitative, using a survey approach involving 120 respondents from various positions in manufacturing companies that have implemented digital systems in HR management. The instrument used was a questionnaire with a Likert scale, which was then analyzed using the multiple linear regression method. The results of the study indicate that the digital performance appraisal system has a significant positive effect on employee performance. Digital training also shows a positive correlation in improving employee skills and productivity. Regular performance evaluations strengthen constructive feedback and increase work motivation. The three independent variables simultaneously contribute significantly to improving employee performance. These findings support the importance of digital transformation in human resource management in the manufacturing sector. The implications of this study provide an overview that digital adaptation not only supports process efficiency but also improves employee capabilities and work results. Thus, companies must continue investing in digital systems integrated with employee performance improvement strategies.
Co-Authors Adizty Suparno Ajeng Yeni Setianingrum Arifin Arifin Basuki Wisnu desi kristanti, desi Djunaedi Djunaedi Euis Nina Saparina Yuliani Fahrina Mustafa Haekal, Jakfat Khairul Nizam Mohd Yunus Muhammad Isa Lutfi Mu’min, Rizaldi Rifaldy Indrarespati Rizki Aprilia Siti Hanifah Sulaiman Bin Haji Hasan