Rina Listyowati
Program Studi Sarjana Kesehatan Masyarakat, Fakultas Kedokteran, Universitas Udayana

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HUBUNGAN PERSEPSI PASIEN TENTANG MUTU PELAYANAN DENGAN MINAT KUNJUNGAN ULANG PASIEN RAWAT JALAN RIS HOSPITAL 2021 Sri Hartina Amelia Harun; Rina Listyowati
ARCHIVE OF COMMUNITY HEALTH Vol 9 No 2 (2022): Agustus 2022
Publisher : Program Studi Sarjana Kesehatan Masyarakat Universitas Udayana Berasosiasi Dengan Ikatan Ahli Kesehatan Masyarakat Indonesia (IAKMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/ACH.2022.v09.i02.p11

Abstract

ABSTRAK Ditengah pertumbuhan dan persaingan rumah sakit, Rumah Indonesia Sehat Hospital terdapat ulasan yang kurang memuaskan meskipun kunjungannya meningkat. Penelitian ini dilakukan untuk mengetahui hubungan dari persepsi pasien tentang mutu pelayanan dengan minat kunjungan ulang pasien rawat jalan di RIS Hospital. Penelitian ini merupakan penelitian kuantitatif dengan jumlah sampel 193 pasien rawat jalan, penelitian ini menggunakan desain cross-sectional. Hasil analisis menunjukkan terdapat hubungan mutu pelayanan kehandalan (p=0,003) dan bukti fisik (p=0,00) dengan minat kunjungan ulang pasien rawat jalan. Sedangkan karakteristik responden seperti umur (p=0,39), jenis kelamin (p=0,23), pendidikan (p=0,38), pekerjaan (p=0,30), dan variabel persepsi tentang mutu pelayanan daya tanggap (p=0,06), jaminan (p=0,38), serta empati (p=0,112) tidak memiliki hubungan dengan minat kunjungan ulang pasien rawat jalan. Untuk itu, RIS Hospital perlu meningkatkan mutu pelayanan. Kata Kunci: Mutu Pelayanan, Persepsi Pasien, Kunjungan Ulang. ABSTRACT In the midst of hospital growth and competition, Rumah Indonesia Sehat Hospital received unsatisfactory reviews despite of its increasing visits. This study was conducted to determine the relationship between the patient's perception of the quality of service and the interest in outpatient re-visits at RIS Hospital. This research was quantitative research with 193 outpatients in 2021 were used as samples, and cross-sectional design. The results showed that there was a relationship between service quality, reliability (p=0.003), and physical evidence (p = 0.00) with interest in outpatient re-visits. While the characteristics of respondents such as age (p=0.39), gender (p=0.23), education (p=0.38), occupation (p=0.30), and the variable perception of service quality responsiveness (p=0 .06), assurance (p=0.38), and empathy (p=0.112) had no relationship with the interest in outpatient re-visit. For this reason, RIS Hospital needs to improve their quality of service. Keywords: Quality of Service, Patient Perception, Repeat Visits
Faktor Sosial Ekonomi Kematian Bayi di Dusun Muntigunung Kabupaten Karangasem Provinsi Bali Ni Luh Putu Suariyani; I Ketut Tangking Widarsa; Ni Putu Widarini; Ni Ketut Sutiari; Rina Listyowati
Jurnal Ilmu Kesehatan Masyarakat Vol. 1 No. 3 (2010): Jurnal Ilmu Kesehatan Masyarakat
Publisher : Association of Public Health Scholars based in Faculty of Public Health, Sriwijaya University

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Abstract

Latar belakang: Dusun Muntigunung merupakan daerah kritis di Karangasem dengan jumlah penduduk miskin yang tinggi dan angka kematian bayinya paling tinggi di Karangasem. Sehubungan dengan masalah tersebut maka penelitian ini bertujuan untuk mengidentifikasi faktor determinan kematian bayi yang potensial di Muntigungung.Metode : Penelitian ini dirancang sebagai penelitian deskriptif ekploratif dengan pendekatan kualitatif berupa studi kasus Dusun Mutigungung dengan menggunakan keluarga yang memiliki kematian bayi satu atau lebih dalam 5 tahun terakhir sebagai kasus. Data kelahiran, kematian bayi, pendidikan, pekerjaan ibu, penghasilan keluarga serta keadaan geografis dikumpulkan dengan wawancara mendalam dan observasi. Hasil wawancara direkam dan dibuatkan transkripnya. Transkrip hasil wawancara dianalisis secara kualitatif sesuai konten factor determinan kematian bayi.Hasil : Dari 8 kasus kematian bayi dari 5 sampel keluarga, 6 meninggal waktu lahir, satu pada umur 2 hari dan satu lagi pada umur 2 bulan. Kemungkinan kematian tersebut disebabkan oleh aspiksia atau infeksi dan meninggal sebelum diobati ke dokter/bidan. Dimana keluarga tersebut memiliki faktor sosial ekonomi yang rendah.Kesimpulan: Faktor sosial-ekonomi keluarga yang meliputi pendidikan ibu dan suami serta pendapatan keluarga yang rendah kemungkinan salah satu faktor penyebab kematian bayi.Kata kunci: Sosial ekonomi, pendidikan, pendapatan, kematian bayi
Readiness of girls aged 10-12 years for an early menarche: a transtheoretical model of behavioural change analysis Ni Made Diaris; Rina Listyowati; Pande Putu Januraga
Public Health and Preventive Medicine Archive Vol. 5 No. 1 (2017)
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53638/phpma.2017.v5.i1.p10

Abstract

Background and purpose: Studies have revealed that girls are now having menarche much younger. An early menarche put young girls at higher risk for physical and psychological problems. This study aims to explore stages of readiness of girls aged 10-12 years for an early menarche. Method: A qualitative study was conducted in Denpasar City. A total of 20 students both from primary school and junior high school aged between 10 and 12 years were purposively selected to participate in the study. Ten students had menarche while the other 10 were yet to have menarche. Data were collected through in-depth interviews at the schools after approval from parents was obtained. Data were analysed using a thematic approach. Results: All informants have conceded the pre-contemplation and contemplation stages. Most of them were at the preparation stage. Some children were at the action stage though some were just entered the action stage. In-depth interviews revealed that the majority of informants understood the basic knowledge of menstruation. Their mother provided information and supports after they had menarche. However, some informants stated that they were panic, ashamed, and anxious during their menarche. They also believed that several activities including washing hair, drinking icy beverages, and eating sweets were forbidden. Conclusion: Some girls are not fully at the action stage leading to fear and shame when they had menarche. This suggests that a more comprehensive education program and psychological supports especially from mother should target younger girls to prepare them for an early menarche.
ANALISIS SISTEM PENYELENGGARAAN REKAM MEDIS DI RUMAH SAKIT NASIONAL GUIDO VALADARES, DILI TIMOR-LESTE Inggrid Yolanda L. Pinto I; Rina Listyowati
ARCHIVE OF COMMUNITY HEALTH Vol 9 No 3 (2022): Desember 2022
Publisher : Program Studi Sarjana Kesehatan Masyarakat Universitas Udayana Berasosiasi Dengan Ikatan Ahli Kesehatan Masyarakat Indonesia (IAKMI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/ACH.2022.v09.i03.p01

Abstract

ABSTRAKRekam medis merupakan keterangan baik yang tertulis maupun terekam tentang identitas, anamnesis, pemeriksaan fisik, laboratorium, diagnose, serta pengobatan dan tindakan medis yang diberikan pada pasien. Hospital Nasional Guido Valadares (HNGV) merupakan RS umum rujukan dan pendidikan terbesar di Timor-Leste, penelitian ini bertujuan untuk mengetahui gambaran sistem penyelenggaraan rekam medis di Rumah Sakit HNGV. Desain penelitian deskriptif dengan metode kualitatif. Pemilihan informan menggunakan teknik purposive sampling, instrumen pengumpulan data menggunakan pedoman wawancara mendalam. Data dianalisis dengan metode analisis isi yang terdiri dari langkah reduksi data, penyajian data, dan pengambilan kesimpulan. Hasil penelitian menunjukan bahwa aspek input, rumah sakit telah memiliki SOP dan Pedoman penyelenggaraan, SDM serta dana rumah sakit masih terbatas. Aspek proses, penkodingan tindakan medis dan retensi belum dilakukan. Aspek output, kelengkapan rekam medis telah mencapai 80% serta penyelenggaraan rekam medis di rumah sakit sudah sesuai SOP yang ada. Kesimpulan dari penelitian ini bahwa RS telah memiliki SOP dan Pedoman penyelenggaraan, SDM dan dana rumah sakit belum mencukupi, tempat penyimpanan RM masih kurang. Saran untuk rumah sakit adalah peningkatan dengan tambahan SDM, melakukan daftar prioritas untuk kebutuhan setiap departemen, serta memberikan pelatihan sosialisasi SOP dan Pedoman penyelenggaraan pada tenaga kerja.Kata Kunci : Rumah Sakit, Rekam Medis, Perakitan, koding, Indeks, Penyimpanan.
Association of Physical Fitness Participation with Cognitive Function and Balance among the Elderly in Denpasar Lanawati; Rina Listyowati; Raden Ayu Tuty Kuswardhani
Public Health and Preventive Medicine Archive Vol. 3 No. 2 (2015)
Publisher : Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53638/phpma.2015.v3.i2.p14

Abstract

Background and purpose: Aging is known to cause cognitive impairment and body imbalance. Studies have found that physical exercise helps to delay such depreciation. The purpose of this study was to assess the relationship between participation in physical fitness and cognitive function and body balance among the elderly in Denpasar. Methods: Study was cross sectional, involving 60 elderly who were categorised into those who participated in physical exercise and those who did not, using proportional stratified random sampling. MoCa-Ina was used to determine the level of cognitive function and Romberg Test was applied to determine body balance. Data were analysed using chi-square and logistic regression tests. Results: The proportion of normal cognitive function among elderly who did and did not participate in physical fitness were 80% and 20%, respectively. Similarly, proportions of normal body balance among the elderly who did and did not participate in physical fitness were 86.7% and 20.0% respectively. These differences were statistically significant. In logistic regression analysis, it was shown that the variables affecting cognitive function were participation in physical fitness and in a hobby, and variables that affected body balance were participation in physical fitness and disease history. Conclusion: Participation in physical fitness was associated with cognitive function and body balance among elderly.