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Peningkatan Kinerja Tenaga Medis Berbasis Kepuasan Kerja pada Rumah Sakit Khusus Bedah Columbia Asia Semarang Putra, Angga Dwi Baskoro; Khajar, Ibnu
Kordinat: Jurnal Komunikasi antar Perguruan Tinggi Agama Islam Vol. 24 No. 2 (2025): Jurnal Komunikasi antar Perguruan Tinggi Agama Islam
Publisher : Kopertais Wilayah I DKI Jakarta dan Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/wz5h0522

Abstract

This study aims to analyze work discipline and workload factors that influence employee performance at the Columbia Asia Special Surgical Hospital, Semarang, through job satisfaction. This research uses a quantitative research method with a purposive sampling technique, namely by distributing questionnaires with respondents who have certain criteria, namely employees of the Columbia Asia Semarang Special Surgical Hospital who are still actively working and these employees have worked for at least 2 years at the Columbia Asia Semarang Special Surgical Hospital. 145 respondents. This data analysis method uses multiple linear regression analysis techniques, with the SPSS statistical test tool, this analysis is used to measure the influence of the independent variable on the dependent variable with intervening variables.The results of this study indicate a significant positive influence between work discipline, workload, employee performance and job satisfaction. This study also proves that the job satisfaction variable plays a role in mediating the relationship between work discipline and workload variables on employee performance variables.
Peran Persepsi Kemudahan dalam Memediasi Pengaruh Efisiensi dan Kecepatan Transaksi QRIS Terhadap Kepuasan Pengguna di Surakarta Prasetyo, Sigit; Khajar, Ibnu
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 4 No. 6: Oktober 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v4i6.12405

Abstract

QRIS diluncurkan pada Agustus 2019 dan bertujuan untuk memudahkan masyarakat dalam melakukan transaksi nontunai, sekaligus mendukung inklusi keuangan dan efisiensi sistem pembayaran nasional. Dalam kurun waktu beberapa tahun, adopsi QRIS meningkat secara signifikan. BJika dilihat data QRIS Surakarta, jumlah merchant yang menggunakan QRIS juga mengalami peningkatan yang pesat. Pada akhir 2021, terdapat sekitar 81.302 merchant QRIS di Kota Surakarta. Angka ini merupakan yang tertinggi di wilayah Soloraya. Seiring berjalannya waktu, pada awal 2022, jumlah merchant QRIS di Soloraya meningkat menjadi 290.021 merchant. Hal ini mencerminkan antusiasme pedagang kecil dan pelaku UMKM terhadap adopsi teknologi pembayaran digital ini. Hasil penelitian ini menyatakan bahwa efisiensi transaksi berpengaruh positif dan signifikan terhadap kepuasan pengguna QRIS. Kecepatan transaksi berpengaruh positif dan signifikan terhadap kepuasan pengguna QRIS. Efisiensi transaksi berpengaruh positif dan signifikan terhadap persepsi kemudahan QRIS. Kecepatan transaksi berpengaruh positif dan signifikan terhadap persepsi kemudahan QRIS. Persepsi Kemudahan berpengaruh positif dan signifikan terhadap kepuasan pengguna QRIS.
FAKTOR-FAKTOR YANG MEMPENGARUHI PURCHASE DECISION PADA HACHIO GUEST HOUSE AND CAFE Daynestrie, Cindy Yosan; Khajar, Ibnu
Jurnal Maneksi (Management Ekonomi Dan Akuntansi) Vol. 14 No. 4 (2025): December
Publisher : Politeknik Negeri Ambon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31959/jm.v14i4.3375

Abstract

Introduction: A recent drop in sales revenue at Hachio Guest House and Cafe from January to February 2025 highlights the problem of declining sales. There is an emerging trend of challenges to consumers' purchasing decisions from Hachio Guest House and Cafe. This, therefore, makes it imperative for Hachio Guest House and Cafe to improve consumer repurchase decisions. This study discusses the effects of reputation and electronic word of mouth on repurchase decisions through trust. Further, this study's objective is to test the above-stated factors.Methods: This study will use a quantitative approach by testing hypotheses. The participants in this study are customers of Hachio Guest House and Cafe. A purposive sampling technique was used, with the rule that participants must be over 17 years old and have visited Hachio Guest House and Cafe at least once in the past six months, to select 150 participants using Maximum Likelihood Estimation. The analysis will use Structural Equation Modelling, with AMOS as the analytical tool to test the research hypotheses.Result: All hypotheses were accepted. This therefore means that reputation has a significant positive effect on trust, E-WOM also has a significant positive impact on trust, reputation has a noticeable positive effect on repurchase decision, E-WOM has a considerable influence in repurchase decision, and trust has a positive impact on repurchase decision. Keywords: Reputation, Electronic Word of Mouth, Trust, Repurchase Decision