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Journal : Mimbar Administrasi

Diskresi Perekrutan PPNPN (PEGAWAI PEMERINTAH NON PEGAWAI NEGERI) Berdasarkan Surat Menteri PANRB NO. B/185/M.SM.02.03/2022 Tentang Status Kepegawaian Di Instansi Pemerintah Pusat Serta Pemerintah Daerah Duwi Astuti; Aris Toening Winarni
MIMBAR ADMINISTRASI FISIP UNTAG Semarang Vol. 20 No. 2 (2023): Oktober : Jurnal MIMBAR ADMINISTRASI
Publisher : Universitas 17 Agustus 1945

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mia.v20i2.1129

Abstract

This change in regulations regarding employment status creates new dynamics in the implementation of employee recruitment in various government agencies. This creates challenges in maintaining the quality and integrity of the state civil apparatus, along with efforts to increase the professionalism and effectiveness of the bureaucracy. To understand the impact of this change comprehensively, it is necessary to conduct in-depth research that can provide better insight into how the PPNPN recruitment discretion can influence the letter of the Minister of PANRB No. B/185/M.SM.02. 03/2022 concerning Employment Status in Central Government and Regional Government institutions, the contents of which are that honorary employees will completely expire on November 28 2023 and be replaced by PPPK. This regulation means that government officials no longer have discretionary authority to appoint honorary employees or PPNPN. Flexibility of authority for the government to meet the needs of supporting personnel through outsourcing mechanisms. Document Study research method: by reviewing existing related documents. The documentation study approach is research that analyzes the PANRB Minister's Letter and other related policy documents to understand the content, objectives and provisions of the regulations. Data collection through literature and qualitative analysis. The research results show that violations of the PANRB ministerial regulations will be subject to sanctions in accordance with the provisions of the regulations. To meet the shortage of ASN positions or other supporting staff, the leadership proposed the formation of CPNS and PPPK after mapping the positions. The recommendations from this research are the importance of the availability of human resources for civil servants for good public services, and changes in policy regarding the recruitment of honorary employees by the government or leadership.
Kualitas Pelayanan Samsat Keliling: Studi Kasus Pelayanan Pajak Kendaraan Bermotor Di Kabupaten Blora Aris Toening Winarni; Susan Yuda Pamungkas
MIMBAR ADMINISTRASI FISIP UNTAG Semarang Vol. 21 No. 1 (2024): April : Jurnal MIMBAR ADMINISTRASI
Publisher : Universitas 17 Agustus 1945

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56444/mia.v21i1.1515

Abstract

This research aims to describe and analyze the quality of Mobile Samsat services in paying Motor Vehicle Tax (PKB) in Blora Regency. The quality of Mobile Samsat services is evaluated based on eight indicators, namely tangibles, accountability, transparency, reliability, responsiveness, assurance, empathy and participativeness. The research results show that overall, Mobile Samsat services in Blora Regency have been implemented well. However, the tangible dimension is still not optimal, especially related to the lack of seats provided for taxpayers queuing. Furthermore, researchers also analyzed six dominant factors that influence service quality, namely awareness, rules, organization, income, ability and service facilities. Of these six factors, service facilities are still an obstacle in the implementation of Mobile Samsat services. This can be seen from the limited electricity resources, the insufficient number of seats, and the stability of the internet network which is an obstacle in the service process. In general, the quality of Mobile Samsat services in Blora Regency is good, but service facilities need to be optimized so that public services can be carried out more optimally. This research provides important implications for Mobile Samsat service providers to pay more attention to aspects of service facilities and infrastructure, so that they can improve overall service quality and increase public satisfaction in paying motor vehicle tax. Apart from that, this research can also be a reference for local governments in developing and improving the quality of public services, especially in the context of motor vehicle tax payments. With the existence of quality Mobile Samsat services, it is hoped that it can encourage community compliance in fulfilling its tax obligations, so that it can increase regional income and support development in Blora Regency.