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All Journal Jurnal Dimensi Al-Kharaj: Journal of Islamic Economic and Business International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) PROCEEDING OF INTERNATIONAL CONFERENCE ON BUSINESS MANAGEMENT AND ACCOUNTING
Herni Widiyah Nasrul
Universitas Riau Kepulauan
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Employees’ Perceptions of the Implementation of the E-Appraisal System in Supporting Competency Development and Work Productivity at an Electronics Manufacturing Company in Batam Rini Octaviani Santosa; Ervin Nora Susanti; Herni Widiyah Nasrul
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 3 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i3.12117

Abstract

The implementation of digital performance appraisal systems has become an important strategy for improving human resource management in organizations. This study aims to analyze employees’ perceptions of the implementation of the Electronic Performance Appraisal (E-Appraisal) system in supporting competency development and work productivity at an electronics manufacturing company in Batam City. A qualitative case study approach was employed involving 16 employees from the Material Operation Department selected through purposive sampling. Data were collected through semi-structured interviews, participant observation, and document analysis, and analyzed using the interactive model of Miles, Huberman, and Saldaña. Data validity was ensured through triangulation and member checking. The findings indicate that employees generally perceive the E-Appraisal system as being well implemented, with clear performance indicators that support a structured and transparent evaluation process. The system assists in identifying competency development needs and encourages participation in continuous improvement activities, although competencies are not directly assessed within the appraisal system. Employees also perceive that E-Appraisal contributes to work productivity by providing clearer performance expectations and constructive feedback; however, productivity is also influenced by organizational and operational factors beyond the appraisal system. These findings imply that organizations should strengthen continuous feedback mechanisms, optimize the use of appraisal results for competency development, and consider incorporating operational performance indicators to enhance the effectiveness of digital performance appraisal systems. Future research is recommended to involve multiple organizations and adopt mixed-method approaches to provide broader evidence regarding the implementation of E-Appraisal.
Co-Authors Adiansyah Arlina Melianita Dorris Yademawi Endik Sunaryo Ervin Nora Susanti Ferawati Ferawati Firman Jaya Rini Octaviani Santosa Sarwo Edie Setijono Sri Langgeng Ratnasari Sumalik Sumalik Syahibul Aziz T. Munzir Widodo Ismanto Widodo Ismanto Zulkifli Zulkifli