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ANALISIS PRODUKTIVITAS KERJA DI PT. TASPEN (PERSERO) KANTOR CABANG UTAMA SEMARANG Nico Handani; Diah Hariani; Aufarul Marom
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (52.922 KB) | DOI: 10.14710/jppmr.v2i2.2403

Abstract

A workload that increasing within company is complex problem, especially there on the job service. Company productivity of work describe an overview of the performance of a state how the company manages the resources.The Purpose of this research is to found how the productivity of work on PT. TASPEN (persero) Main Branch Office Semarang as seen from the quantity of work, quality of work and the factors that affect productivity of work.Research method used is descriptive qualitative type, and data used was primary data an obtained from interviews with informants from Kabid Persum PT. TASPEN (persero) Main Branch Office Semarang then Kasie Personalia PT. TASPEN (persero) Main Branch Office Semarang, and secondary data was obtained from literature study, archival sources, personal dan official documents. Techniques collecting data an obtained from interviews, observation, literature study and documentation. Which of data an obtained then analyzed and interpreted to explain the data collected.Research result showed that productivity of work on PT. TASPEN (persero) Main Branch Office Semarang is pretty good with productivity factors are sufficient to support the sustainability of the company, where each month is always increase the participants who submitted claim in PT. TASPEN (persero) Main Branch Office Semarang.
IMPLEMENTASI PROGRAM GERDU KEMPLING DI KECAMATAN PEDURUNGAN KOTA SEMARANG Jauhar Faisal Rahman; Fathurrohman Fathurrohman; Aufarul Marom
Journal of Public Policy and Management Review Volume 2, Nomor 4, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (237.666 KB) | DOI: 10.14710/jppmr.v2i4.3558

Abstract

Kecamatan Pedurungan merupakan salah satu instansi yang melaksanakan kebijakan Gerdu Kempling di wilayah Kota Semarang. Pelaksanaan kebijakan didasarkan pada Undang- Undang Nomor 15 Tahun 2010 mengenai Percepatan Penanggulangan Kemiskinan.Penelitian ini dilakukan dengan menggunakan teori implementasi kebijakan yang dikemukakan oleh Van Horn & Van Mater. Sehingga bisa diperoleh gambaran yang tepat mengenai penyelenggaraan program Gerdu kempling di wilayah Kecamatan Pedurungan.Penelitian ini menggunakan pendekatan deskriptif kualitatif sebagai unit analisis, sedangkan teknik pengumpulan data diperoleh melalui hasil wawancara dengan informan, dokumentasi, dan observasi.Hasil penelitian menunjukkan bahwa penyelenggaraan program Gerdu kempling di wilayah Kecamatan Pedurungan belum optimal. Hal ini terlihat bahwa beberapa kegiatan berjalan pada saat masa-masa awal pelaksanaan saja, proses pendistribusian produk hasil masyarakat juga belum maksimal.Kesimpulan yang dapat diperoleh bahwa penyelenggaraan program Gerdu Kempling di wilayah Kecamatan Pedurungan belum optimal. Oleh karena itu perlu adanya konsep sinergitas wilayah. Hal ini berguna sebagai proses penyebaran hasil produksi usaha masyarakat serta diberlakukannya penghargaan bagi masyarakat yang mampu menjadi pelopor dalam pelaksanaan program Gerdu Kempling.
ANALISIS KUALITAS KESEHATAN BAGI PESERTA PROGRAM JAMKESMAS DI PUSKESMAS BERGAS KABUPATEN SEMARANG Dian Kusuma Hastin; Ida Hayu Dwimawanti; Aufarul Marom
Journal of Public Policy and Management Review Volume 3, Nomor 1, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (57.351 KB) | DOI: 10.14710/jppmr.v3i1.4402

Abstract

One of the tasks of government is to provide health services to the community , especially to the poor . To facilitate the poor to health services , the government through the Ministry of Health held a health care program for the poor that health insurance program for the poor masyarakt or more popular with the name JAMKESMAS . Health services using JAMKESMAS card can be obtained throughout the government -owned general hospitals and also in all health centers . The purpose of this study was to analyze the quality of health services provided by the health center to the patient Bergas JAMKESMAS Program participants. .   This study used a descriptive research type , based on a qualitative approach using 10 dimensions of Parasuraman namely Reliability ( reliability ) , responsiveness ( responsiveness ) , Competence ( knowledge ) , Access , Courtesy ( politeness ) , Communication ( communication ) , Credibility ( credibility ) , security ( security ) , understandings the customer ( the ability to understand the customer ) , and Tangibles ( physical evidence ) . Informants in this study is Bergas officer at the health center as a health care provider and patient JAMKESMAS Program participants as recipients of health services . The data source of this research through in-depth interviews conducted by researchers to the informant ( Indepth Interview ) .   The results showed that the quality of health care for participants in the Health Center Program Bergas JAMKESMAS there are two dimensions that meet the dimensions are the dimensions of Parasuraman Communication ( communication ) , and Credibility ( credibility ) and still not meet the dimensional ddelapan Parasuraman dimensions namely Reliability ( reliability ) , responsiveness ( responsiveness ) , Competence ( knowledge ) , Access , courtesy ( politeness ) , security ( security ) , understandings the customer ( the ability to understand the customer ) , and Tangibles ( physical evidence. )
Co-Authors Anindya Caesara Anniza Cahya Kusuma Ari Subowo Daniel Adam’s Siahaan Debby Rinata Abadi Diah Hariani Dian Kusuma Hastin Dwi Ratih Chaeroti Dyah Hariani Dyah Lituhayu Fathurrohman Fathurrohman Hardi Warsono Ida Hayu Dwimawanti Jauhar Faisal Rahman Nico Handani Niken Septihandini Puspaningtyas Nurwinda Nugraheni R. Slamet Santoso Riko Avesiena Lazuardi Ahmad Robeth Husein Sundarso Sundarso Titik Djumiarti Vian Widya Hapsari