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Mikrad mikrad
Fakultas Ekonomi Dan Bisnis Universitas Muhammadiyah Tangerang
Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mechanical Engineering Social Sciences Other

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Journal : Management Studies and Business Journal

 1 
THE EFFECT OF JOB SATISFACTION ON EMPLOYEE PERFORMANCE WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR AS AN INTERVENING VARIABLE AT PT. SRIBOGA MARUGAME UDON SUPERMALL KARAWACI Ulfa, Anita; Mikrad, Mikrad
Management Studies and Business Journal (PRODUCTIVITY) Vol. 2 No. 3 (2025): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/pd8f4m76

Abstract

This study aims to determine and explain the effect of job satisfaction on organizational citizenship behavior at PT. Sriboga Marugame Udon Supermall Karawaci, to determine and explain the effect of organizational citizenship behavior (OCB) on employee performance, to determine and explain the effect of job satisfaction on employee performance, to determine and explain the effect of job satisfaction on employee performance with organizational citizenship behavior (OCB) as an intervening variable. This research is a quantitative study. The determination of the sample in this study used probability sampling techniques with simple random sampling techniques. The sample in this study was 50 employee respondents who worked at Supermall Karawaci. The data obtained were analyzed using the PLS (Partial Least Square) technique through Smart PLS software. The results of this study indicate that: 1) The results of the analysis show that Job Satisfaction has a significant effect on Employee Performance. 2) The results of the analysis show that Job Satisfaction has a significant effect on Organizational Citizenship Behavior. 3) The results of the analysis show that Organizational Citizenship Behavior has a significant effect on Employee Performance. 4) The results of the analysis show that Job Satisfaction has a significant effect on Organizational Citizenship Behavior through Employee Performance.
Co-Authors Abdul Syukur Agung Budi agung budi Agung Budi Alfiani Nugrani Ayuningtias, Indri Basuki BASUKI Basuki Basuki BASUKI BASUKI Dara Sarra, Hustna Dede Sunaryo Dewi Rachmania Dewi Rachmania Dewi Rachmania Eky Pambudi, Januar Eri Diniardi Febrianto, Hendra Galuh Fitriana, Amalia Indah Hamdani Hamdani . Hamdani Hamdani Hesty Erviani Zulaecha Indra Gunawan Siregar Islamic, Fajar Akbar Lena Erdawati Luthfita, Fathiya Melsha Alfisa Wijaya Mohamad Zulman Hakim Mohamad Zulman Hakim Mohamad Zulman Hakim Neneng Nurlaila Neneng Nurlaila Nur Fizriati Ananda Pambudi, Januar Eky Priyo Susilo Priyo Susilo Putri Okta Andani Putri Okta Andani Reni Anggraeni Rosa, Selvia Sarra, Hustna Sarra, Hustna Dara Siregar, Indra Gunawan Siti Chanifah Siti Chanifah Siti Chanifah Siti Nurhaliza Siti Rohayati Sri Yanto Sunanto Sunanto Syawaluddin Syawaluddin Tri Endi Ulfa, Anita ULUL AZMI Yaman Soleh, Ahmad Ma’ruf Yoga, Randi Febri