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All Journal Jurnal Konseling dan Pendidikan Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Warta Ikatan Sarjana Komunikasi Indonesia Jurnal Ilmu Komunikasi Jurnal Indonesia Sosial Sains Journal of Economics and Social Sciences Jurnal Ilmu Komunikasi dan Sosial Politik Lentera: Jurnal Ilmu Dakwah dan Komunikasi Jurnal Bahasa Rupa Jurnal Riset Multidisiplin Edukasi Algebra : Jurnal Pendidikan Sosial dan Sains ALADALAH: Jurnal Politik, Sosial, Hukum dan Humaniora
Tria Patrianti
University Of Muhammadiyah Jakarta
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Environmental Science Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Neuroscience Physics Social Sciences Other

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EVALUASI KEBIJAKAN PENJADWALAN PEMADAMAN LISTRIK BERGILIR PADA JAM ISTIRAHAT MELALUI PERSPEKTIF KOMUNIKASI KRISIS: STUDI PADA PENGGUNA RUMAH TANGGA Rosya Amalia; Dewi Rahmawati; Tria Patrianti
Jurnal Riset Multidisiplin Edukasi Vol. 3 No. 7 (2026): Jurnal Riset Multidisiplin Edukasi (Juli 2026)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v3i7.2413

Abstract

Rolling blackouts implemented by Indonesia's state electricity utility (PLN) throughout mid-2026, particularly those scheduled during evening and night hours that overlap with household rest time, have raised public concern not only about service reliability but also about the quality of crisis communication accompanying the policy. This study evaluates PLN's crisis communication practices during rolling blackout events in several regions of Indonesia (Java, West Kalimantan, and South-Central Kalimantan) between June and July 2026, using Coombs' Situational Crisis Communication Theory (SCCT) and Benoit's Image Repair Theory as analytical lenses. Using a qualitative case-study approach with media content analysis of news reports, official statements, and publicly recorded household responses, the study finds that PLN predominantly relied on justification and rebuild strategies, technical explanations of generator disturbances combined with public apologies, while proactive notification channels such as WhatsApp and social media were frequently issued at times poorly aligned with household rest hours, which reduced the perceived transparency and timeliness of the communication. The study argues that crisis communication protocols for essential-service disruptions must explicitly account for the timing of message delivery relative to the audience's daily rhythm, not only the content and tone of the message. Practical recommendations for utility communication management are offered.
The Influence of Public Perception and Implementation of the MBG Program on the Image of Prabowo–Gibran Government Yarnis Yarnis; Astriana Baiti Sinaga; Nani Nurani Muksin; Tria Patrianti
Lentera: Jurnal Ilmu Dakwah dan Komunikasi VOL 10, No. 01 (2026): LENTERA
Publisher : Fakultas Ushuluddin, Adab dan Dakwah, Universitas Islam Negeri Sultan Aji Muhammad Idris Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21093/lentera.v10i01.11661

Abstract

This study measures the influence of public perception and the Free Nutritious Meals Program (MBG) on the image of the Prabowo–Gibran administration in Berau Regency. In political communication, the MBG program is viewed not only in terms of its implementation but also in how it is perceived by the public and communicated by the government. This study is motivated by the existence of both pros and cons regarding the new leadership and the challenges faced by the new government's image, particularly in programs that have not yet been fully realized, especially in areas such as Berau Regency, which is geographically quite distant from the centre of government. The objective of this study is to measure the influence of public perception and the implementation of the MBG program on the government's image. The method used is quantitative, with a survey method. The sample consists of 100 respondents selected through stratified random sampling in Berau Regency. The results indicate that public perception does not have a significant influence on the government's image. Conversely, the MBG program partially has a strong influence. However, when tested simultaneously, both contribute significantly to forming a positive image of the government. These findings indicate that narratives and strategic communication regarding programs that have not yet been fully implemented can still influence the government's image. In Political PR, these results highlight the importance of effective political communication and make theoretical and practical contributions to the development of political communication strategies.
Co-Authors Adawiyah, Sa'diyah El Adhitya Perdana Agus Hermanto Ahmad Yani Abd Gani Aminah Swarnawati Ardan Syukur Astriana Baiti Sinaga Budiman Cecep Effendi Dewi Rahmawati Fidya Okctafiani Putri Fithria Sari Andalas Hadi Hidayat Haidar Abdurrohman Harmonis Izzatusolekha Karimah Faizah Marsha Amina Safira Muhammad Iqbal Najwa Shahab Nani Nurani Muksin Nasywa Rahmadhita Nicky Maulana Nora, Liza Rahadian Hastomo Rahmat Salam Refanda Daffa Falika Reza Septiansa Saputra Rissa Aurelia Restiani Rosya Amalia Yarnis Yarnis