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Journal : INNOVATION RESEARCH JOURNAL

Tourist Perception of Tourism Service Satisfaction (Case Study: Pantai Kelapa Forest Tourism in Tuban) Hendra Suwardana; Miftachul Munir; Muhammad Yusuf
INNOVATION RESEARCH JOURNAL Vol 2 No 1 (2021)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v2i1.2393

Abstract

Pantai Kelapa forest tourism is one of the marine tourism objects in Tuban Regency which is quite well known outside the region. Pantai Kelapa has several rides that are not in ferior when compared to other beaches on the coast of Tuban. The purpose of this study was to determine the characteristics of tourists, facilities, services, objects, accessibility, the development of tourist attractions in Pantai Kelapa based on tourist responses. The method used is descriptive qualitative, namely research that describes, summarizes various problems, then draws to the surface as a feature or description of certain conditions, situations or variables. Data collection techniques include dat a primary (observation, interview, documentation) and secondary data (study literature).techniques analysis covering data reduction (data reduction), display data presentation), (data conclusion drawing (inference). The results showed that the tourists 're sponses to the satisfaction of Pantai Kelapa tourism services, the satisfaction of Pantai Kelapa tourism services, were good. It was seen from the respondents' answers strongly agree with 51% and 54% agree on the variables questionnaire given. So from the responses given by respondents, it can be concluded that the quality of service to tourists is good. By doing this research, it is hoped that it can provide recommendations for the development of rides according to the needs of tourists to increase tourist attractiveness and maintain naturalness in the Pantai Kelapa tourism area so that tourist satisfaction with services in Pantai Kelapa tourism increases.
The Existence of Semilir Beach Tourism on The Feasibility of Small Traders' Income in Socorejo Village, Jenu District, Tuban Regency Yusuf, Muhammad; Munir, Miftachul
INNOVATION RESEARCH JOURNAL Vol. 6 No. 1 (2025)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v6i1.9789

Abstract

The tourism sector in Indonesia is an inseparable part of national development. The development of tourism in an area will bring many benefits to the community, namely economically, socially and culturally. The purpose of this study was to find out how much tourist attractions contribute to providing a place for small traders (kiosks) on Semilir Beach, Socorejo Village and the income generated by small traders whether it is above the UMK or below the UMK. The data analysis method used by the researcher is Miles and Huberman's qualitative data analysis. In the implementation of field research, primary data is a source of data obtained directly from the original, namely data from observations, questionnaires, interviews and those obtained directly from the observation site. The research was carried out by researchers on May 21, 2024. Semilir Beach tourism provides benefits and also contributes to the people of Socorejo Village/provides opportunities to trade/make kiosks. The income that has been obtained from traders is IDR. 38,400,000,- for 1 year and if calculated per month is income for 1 year/12 months equal to RP. 38,400,000,- / 12 which is RP. 3,200,000,- then reduced by rental fee of RP. 125,000,- per month. Equal to RP. 3,075,000,- while UMK of Tuban Regency is RP. 2,739,224.88. From the calculation above, it can be interpreted that the income of traders in Semilir Beach tourism in Socorejo is above UMK, income is often above UMK sometimes also more during holidays or big days and national holidays.