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All Journal JMM17: Jurnal Ilmu Ekonomi dan Manajemen Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Journal of Economic, Bussines and Accounting (COSTING) Warmadewa Economic Development Journal (WEDJ) Akuntabilitas: Jurnal Ilmiah Ilmu-Ilmu Ekonomi JIMEK : Jurnal Ilmiah Mahasiswa Ekonomi JAIM (Jurnal Abdi Masyarakat) Management Studies and Entrepreneurship Journal (MSEJ) Community Empowerment ARSY : Jurnal Aplikasi Riset kepada Masyarakat Jurnal Ilmiah Raflesia Akuntansi Journal of Artificial Intelligence and Digital Business Jurnal Ilmiah Pertanian Nasional
Nur Laely
Dosen Fak. Ekonomi Universitas Kadiri Kediri-Jawa Timur
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Public Health Social Sciences Other

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Pengaruh Pengembangan Karyawan terhadap Kinerja Karyawan dengan Kompetensi sebagai variabel intervening pada KSP Duta Mandiri Makmur Kediri Sulistien Sulistien; IGG Heru Marwanto; Budi Rahayu; Nur Laely
JIMEK : Jurnal Ilmiah Mahasiswa Ekonomi Vol 5, No 2 (2022): JIMEK VOLUME 5 NO 2 2022 (DESEMBER)
Publisher : Fakultas Ekonomi Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1104.163 KB) | DOI: 10.30737/jimek.v5i2.4047

Abstract

The success of a company's performance is determined by the quality of employee performance. Employees as the main asset that determines the success or failure of the company are required to achieve the company's vision and mission by improving performance as an indicator in achieving company success, therefore the company seeks to improve competence according to job requirements in achieving good performance. The research objective was to identify and analyze the effect of employee development on employee performance at KSP Duta Mandiri Makmur Kediri. Makmur Kediri, to find out and analyze the effect of employee development on employee performance through competence as an intervening variable at KSP Duta Mandiri Makmur Kediri. The type of research is quantitative, the approach used is a survey approach, the nature of the research is explanatory research. This research was conducted at KSP Duta Mandiri Makmur with the address Jl. gg. Slamet No. 08 Pare District, Kediri Regency. The results obtained are career development has no effect on performance, career development has an effect on employee competence, awareness that with fast developments, competence has an effect on performance, 4. Competence mediates the effect of career development on employee performance.
Pengaruh Customer Relationship Marketing dan Kualitas Layanan Terhadap Kepuasan : Studi Konsumen McDonald’s Kediri Nur Laely; djunaedi djunaedi; Dea Rosita
Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Vol. 5 No. 2 (2020): September 2020
Publisher : Fakultas Ekonomi Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/ekonika.v5i2.1129

Abstract

McDonald's is a fast food restaurant that has a branch in Kediri. The restaurant currently has competitors that can reduce customer satisfaction. Therefore, the research conducted aims to determine the partial and simultaneous effects of using the independent variables Customer Relatioship Management and Service Quality and the dependent variable Customer Satisfaction. The sample used in this study was 93 respondents using the Slovin formula. Based on the results of the study, the characteristics of the dominant respondents at the age <20 years are female, the level of students whose income is <1 million in high school education and equivalent. Partially and simultaneously Customer Relationship Management and Service Quality, each of which has a significant influence on Customer Satisfaction. McDonald’s merupakan salah satu restoran cepat saji yang memiliki cabang di Kota Kediri. Restoran tersebut saat ini memiliki kompetitor yang dapat memberikan dampak penurunan kepuasan bagi para pelanggannya. Oleh sebab itu, dari penelitian yang dilakukan bertujuan untuk mengetahui pengaruh parsial dan pengaruh simultan dengan penggunaan variabel bebas Customer Relatioship Management dan Kualitas Layanan serta variabel terikat Kepuasan Pelanggan. Sampel yang digunakan pada penelitian ini sejumlah 93 responden menggunakan formula Slovin. Berdasarkan hasil penelitian, karakteristik responden dominan pada usia <20 tahun berjenis kelamin perempuan, tingkat pelajar/mahasiswa yang pendapatannya <1 juta pada pendidikan SMA sederajat. Secara parsial dan simultan Customer Relatioship Management dan Kualitas Layanan, masing – masing memiliki pengaruh signifikan terhadap Kepuasan Pelanggan.
Analisis Harga, Inovasi Produk, Promosi dan Proses Bisnis Terhadap Kepuasan Konsumen Bakso Aci Tata Snack Kediri Marwita Andarini; Nur Laely; Wigati Wigati; Nurul Laily
Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Vol. 5 No. 2 (2020): September 2020
Publisher : Fakultas Ekonomi Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/ekonika.v5i2.1130

Abstract

The development of food products, especially snack products, which has an attraction to try and carry out this research, is the aci meatball product produced by Tata Snack, which is located in Ngadiluwih, Kediri. This study aims to determine the effect of price, product innovation, promotion and business processes on customer satisfaction partially and simultaneously. The population used was 163 consumers obtained from purchase data from December 1, 2019 to January 30, 2020. The sample size in this study used the Slovin formula, with a sample of 116 respondents. The 116 respondents contacted to fill out an online questionnaire, then recapitulated the data with a total of 116 respondents. Followed by multiple linear regression test with the results if the customer satisfaction with one unit of work increased by 0.05, innovation increased by 0.146, promotion increased by 0.058 and business processes increased by 0.402. Partially these variables do not have a significant effect on customer satisfaction, while simultaneously the independent variables are able to work together and the most influential variable is product innovation. This study has a percentage of 73.4% which can be explained, while the remaining 0.266 is not explained in this study Perkembangan produk makanan khususnya produk camilan yang memiliki daya tarik untuk dicoba dan dilakukan penelitian ini, adalah produk bakso aci yang diproduksi oleh Tata Snack, yang berlokasi di Ngadiluwih, Kediri. Penelitian ini bertujuan untuk mengetahui pengaruh harga, inovasi produk, promosi dan proses bisnis terhadap kepuasan konsumen secara parsial dan simultan. Populasi yang digunakan sebesar 163 konsumen yang didapat dari data pembelian sejak 1 Desember 2019 sampai dengan 30 Januari 2020. Besarnya sampel pada penelitian ini menggunakan rumus Slovin, dengan sampel responden sejumlah 116 orang. Responden tersebut dihubungi untuk mengisi kuisioner secara online sebanyak 116 responden, kemudian dilakukan rekapitulasi data dengan jumlah 116 responden. Dilanjutkan uji regresi linier berganda dengan hasil jika kepuasan konsumen bekerja 1 satuan terhadap harga meningkat sebesar 0,05, inovasi meningkat sebesar 0,146, promosi meningkat sebesar 0,058 dan proses bisnis meningkat sebesar 0,402. Secara parsial variabel tersebut tidak berpengaruh signifikan terhadap kepuasan konsumen, sedangkan secara simultan variabel bebas mampu bekerja bersama – sama dan variabel yang paling berpengaruh adalah inovasi produk. Penelitian ini memiliki prosentase sebesar 73,4% yang dapat dijelaskan, sedangkan sisanya sebesar 0,266 tidak dijelaskan pada penelitian ini
PEMBERDAYAAN MASYARAKAT MELALUI PELATIHAN DAUR ULANG DAN PENGELOLAAN SAMPAH KARTON DI DESA JARAK PLOSOKLATEN Nonni Yap; Nur Laely; Denvi Nur Mei Wardani; Rian Dimas Nugroho
Jurnal Abdi Masyarakat Vol. 5 No. 1 (2021): Jurnal Abdi Masyarakat November 2021
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/jaim.v5i1.2081

Abstract

There are many types of creative business ideas, but an interesting creative business idea is if someone can turn a waste into a handicraft that can generate profits and moreover can be sold. Cardboard waste is one of the wastes that can be reprocessed into a useful handicraft. By empowering existing human resources in Jarak Village, Ploso Klaten District, Kediri Regency, this Community Servicse activity is carried out by providing entrepreneurial insight, providing training to make handicrafts from cardboard waste. As a result of this activity, the community in the Jarak Village, Ploso Klaten District, Kediri Regency, got additional entrepreneurial insights which included how to obtain raw materials, production techniques and product marketing.
Pemasaran Gabah dan Pengaruhnya terhadap Kondisi Sosial Ekonomi Petani di Kabupaten Nganjuk Nyasa Aji Hariyanto; Widi Artini; Tutut Dwi Sutiknjo; Nur Laely; Difa Pramudita Sari
JINTAN : Jurnal Ilmiah Pertanian Nasional Vol. 3 No. 2 (2023): JULY
Publisher : Universitas Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30737/jintan.v3i2.4723

Abstract

Grain can be marketed in harvested or milled dry unhusked form. The farmer's decision to sell these two types of products impacts their socio-economic status, as happened to the rice farmers in Tiripan Village. The research was carried out at this location to understand the rice marketing mechanism, evaluate the difference in income received by farmers for the two types of products, and analyze the impact of the marketing system for the two types of products on the socio-economic conditions of farmers. The sample was selected at random with a stratification of 30 respondents. Most respondents sold unhusked rice directly in the dry harvested form, although a small proportion sold it in milled form with a wholesale or daily harvesting workforce. Data were analyzed descriptively by calculating farming analysis and the average difference test (t-test). The average income of farmers with the dry mill system is greater, with a difference of IDR1,303,983 per hectare from the dry harvest. In this context, improving the selling system of rice grain in the Nganjuk Regency is necessary. Adequate infrastructure development, such as efficient transportation facilities and good roads, needs to be done to facilitate farmers' access to milling factories. In addition, it is also necessary to develop farmer cooperatives or farmer groups that can act as fair and transparent intermediaries between farmers and milling factories. Gabah dapat dipasarkan dalam bentuk kering saat panen atau kering setelah giling. Keputusan petani untuk memasarkan kedua jenis produk ini berdampak terhadap sosial ekonomi mereka, sebagaimana yang terjadi pada petani padi di Desa Tiripan. Penelitian dilangsungkan di lokasi tersebut untuk memahami mekanisme pemasaran padi, mengevaluasi perbedaan pendapatan yang diterima petani atas kedua jenis produk, serta menganalisis dampak dari sistem pemasaran kedua jenis produk terhadap kondisi sosial ekonomi petani. Sampel dipilih secara acak berstratifikasi sebanyak 30 responden. Mayoritas responden menjual gabah langsung dalam bentuk kering panen, meski sebagian kecil menjual dalam bentuk giling dengan tenaga kerja panen yang bersifat borongan atau harian. Data dianalisis secara deskriptif dengan perhitungan analisis usahatani dan uji beda rata-rata (uji-t). Rata-rata pendapatan petani dengan sistem kering giling lebih besar dengan selisih sebesar Rp1.303.983 per hektar dari kering panen. Dalam konteks ini, perlu dilakukan upaya untuk meningkatkan sistem penjualan gabah padi di Kabupaten Nganjuk. Pembangunan infrastruktur yang memadai, seperti sarana transportasi yang efisien dan jalan yang baik, perlu dilakukan untuk memfasilitasi akses petani ke pabrik penggilingan. Selain itu, perlu juga adanya pengembangan koperasi petani atau kelompok tani yang dapat berperan sebagai perantara yang adil dan transparan antara petani dan pabrik penggilingan.
Pengaruh Budaya Organisasi Dan Lingkungan Kerja Terhadap Kinerja Karyawan Bank Jatim Cabang Syariah Kediri Desi Fidiawati Fidiawati; Nur Laely; Meme Rukmini
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 4 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i4.10361

Abstract

This research aims to determine the influence of organizational culture and work environment on the performance of Bank Jatim Syariah Kediri Branch employees. This research uses quantitative research methods because the research data is in the form of numbers and analyzed using statistics and meets scientific principles, namely concrete, objective, measurable, rational and systematic. The population in this study were all employees of Bank Jatim, Kediri Syariah Branch, namely 59 people. The sample was also 59 people/respondents. Data collection methods use questionnaires, interviews and documentation studies. Meanwhile, the data analysis method uses validity and reliability tests, classical assumption tests, multiple linear regression tests, partial significance tests (t statistical test), simultaneous significance tests (f statistical test), and coefficient of determination. From the results of this research it can be concluded that: (1) Based on (F-Test) it is known that the Organizational Culture variable and the work environment variable simultaneously have a positive and significant effect on the Performance of Bank Jatim Syariah Kediri Branch Employees. (2) Based on (t-test) the variables Organizational Culture and Work Environment have a positive and significant effect on the Performance of Bank Jatim Syariah Kediri Branch Employees. (3) Based on the calculation of the coefficient of determination (R2), it shows that the relationship between the independent variables Organizational Culture and Work Environment has a fairly close relationship to the Performance of Bank Jatim Syariah Kediri Branch Employees.
PENGARUH GREEN BRAND INNOVATION DAN GREEN SATISFACTION TERHADAP LOYALITAS PELANGGAN MELALUI KUALITAS LAYANAN (STUDI KASUS: COFFEE SHOP AREA MALANG, JAWA TIMUR Supiyatun Supiyatun; Djunaedi Djunaedi; Nur Laely
Journal of Economic, Bussines and Accounting (COSTING) Vol 6 No 1 (2022): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v6i1.13175

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Green Brand Innovation dan Green Satisfaction terhadap loyalitas pelanggan melalui kualitas layanan pada coffee shop di Malang, Jawa Timur. Penelitian ini menggunakan desain studi kuantitatif dengan sampling acak sederhana dan alat ukur yang valid dan reliabel. Hasil analisis menunjukkan bahwa inovasi merek, kepuasan konsumen, dan kualitas layanan berpengaruh signifikan terhadap loyalitas pelanggan. Oleh karena itu, pengelola coffee shop perlu mempertimbangkan strategi pemasaran yang tepat, seperti meningkatkan inovasi merek, memberikan kualitas layanan yang lebih baik, dan menciptakan program loyalty program. Penelitian ini memberikan wawasan yang penting bagi pengelola coffee shop dalam meningkatkan kepuasan dan loyalitas pelanggan mereka di masa depan.
Pengaruh Perceived Quality, Aesthetics dan Conformance Terhadap Keputusan Pembelian Shopeefood Chatime Kediri Angga Rizka Lidiawan; Nur Laely
Warmadewa Economic Development Journal (WEDJ) Vol. 5 No. 2 (2022): Warmadewa Economic Development Journal (WEDJ)
Publisher : Program Studi Ekonomi Pembangunan, Fakultas Ekonomi, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/wedj.5.2.2022.40-53

Abstract

The purpose of this study is to find out the partial and simultaneous influence on perceived quality, aesthetics and conformance aspects on purchasing decisions in Shopee Food E-Commerce Chatime Kediri. The participation of respondents was 200 people with purposive random sampling methods. Statistical methods use multiple linear regression, partial test, and simultant test. Each aspect of research uses each of the 3 indicators as a step to know the dominating role. The results of this study showed that the conformance (X3) aspect with X31 code is very dominant from the descriptive side. The results of this study stated that the partial influence of Perceived Quality amounted to -3,248, Aesthetics by 3,006, and Conformance by 7,006, while simultaneously amounted to 28,896. The dominating aspect is Conformance, because it plays a big role in the Purchase Decision in Shopee Food E-Commerce Chatime Kediri.
Pengaruh Kualitas Layanan, Kompetensi Karyawan, dan Kinerja terhadap Kepuasan Konsumen Kalenan Cafe Dimas Ega Ramadhani; Nur Laely; Ria Lestari Pangastuti
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 5 No. 2 (2026): Mei-Juli
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v5i2.9501

Abstract

Pada saat ini, cafe tidak lagi sekadar tempat konsumsi, melainkan telah menjadi bagian dari gaya hidup dan ruang sosial masyarakat. Kondisi ini menyebabkan meningkatnya tuntutan konsumen terhadap kualitas pelayanan yang diberikan oleh setiap cafe. Sebagian besar penelitian yang ada lebih fokus pada kualitas layanan sebagai faktor utama, tanpa mempertimbangkan kompetensi dan kinerja karyawan yang juga memiliki peran penting dalam mempengaruhi kualitas pelayanan dan pengalaman konsumen. Selain itu, banyak penelitian yang dilakukan di kota besar, sementara studi mengenai usaha kuliner lokal, khususnya di daerah kabupaten, masih sangat sedikit. Penelitian ini merupakan penelitian kuantitatif dengan menggunakan pendekatan eksplanatori. Dengan Teknik pengambilan sampel dalam penelitian ini menggunakan non-probability sampling dengan metode purposive sampling. Dengan jumlah responden sebesar 50 orang. Hasil penelitian menunjukkan bahwa Kualitas, Kompetensi Karyawan, dan Kinerja Karyawan secara simultan berpengaruh positif dan signifikan terhadap Kepuasan Konsumen, Kualitas Layanan memiliki koefisien regresi Layanan 0,322. Kompetensi Karyawan memiliki koefisien regresi 0,023. Kinerja Karyawan memiliki koefisien regresi dengan nilai 0,206. Secara simultan nilai koofisien p < 0,05. nilai R² sebesar 0,557 artinya model regresi ini mampu menjelaskan 55,7% dalam Kepuasan Konsumen. Hasil temuan ini memberikan kontribusi untuk terus memperhatikan serta terus melakukan peningkatan dalam Kualitas Pelayanan yang diberikan kepada konsumen. Hal ini dapat dicapai melalui pelatihan berkala untuk karyawan yang fokus pada standar pelayanan yang optimal, keterampilan berkomunikasi yang baik, dan kemampuan mengatasi keluhan konsumen dengan cepat dan ramah. Dengan ini diharapkan dapat mendorong peningkatan kepuasan konsumen dan memperkuat loyalitas pelanggan.
Pengaruh Disiplin Kerja dan Komitmen Kerja terhadap Prestasi Kerja Karyawan pada PT. Bintang Toedjoe Kota Kediri Dadang Wahyu Asmoro; Nur Laely; Budi Rahayu
Jurnal Ilmiah Raflesia Akuntansi Vol 12 No 1 (2026): Jurnal Ilmiah Raflesia Akuntansi
Publisher : Politeknik Raflesia Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53494/jira.v12i1.1349

Abstract

This research aims to determine the simultaneous influence of work discipline and work commitment on employee performance at PT. Bintang Toedjoe, Kediri City. This research employs a quantitative research method as the research data is in numerical form and is analyzed using statistics, adhering to scientific principles such as being concrete, objective, measurable, rational, and systematic. The population in this study is all employees at PT. Bintang Toedjoe, Kediri City, totaling 340 people. The sample in this study consists of 77 respondents. The sample size was determined using the Slovin formula. Data collection methods include observation, documentation, and questionnaires. Data analysis methods used include descriptive percentage analysis, classical assumption testing, and multiple linear regression analysis, simultaneous significance test (F test), t-test (partial), and coefficient of determination (R2) test. The results of this study conclude that: (1) There is a partial influence of work discipline on employee performance at PT. Bintang Toedjoe, Kediri City. (2) There is a partial influence of work commitment on employee performance at PT. Bintang Toedjoe, Kediri City. (3) There is a simultaneous influence of work discipline and work commitment on employee performance at PT. Bintang Toedjoe, Kediri City of 65%, while the remaining 35% is influenced by other factors not examined in this study
Co-Authors Amelinda Putri Ana Ana Komari Angga Rizka Lidiawan Angga Rizka Lidiawan Arista Widya Rahman Arnella I Nowhaf Tiko Bothy Dewandaru Budi Rahayu Budi Rahayu Dadang Wahyu Asmoro Dea Rosita Denvi Nur Mei Wardani Desi Fidiawati Fidiawati Difa Pramudita Sari Dimas Ega Ramadhani Dina Puspitawati Djunaedi Djunaedi Eni Prastiti Enni Sustiyatik Heri Subagyo IGG Heru Marwanto Lisrohmatin Lisrohmatin Lusia Lapir Atamina Marwita Andarini Marwita Andarini Moh. Arifin Nonni YAP Nursamsu Nursamsu Nurul Laily Nyasa Aji Hariyanto Pandu Ardana Hariyono Prasetyo, Priyo Ria Lestari Pangastuti Rian Dimas Nugroho Rukmini, Meme Sindy Dwinta Putri Sudjiono Sulistien Sulistien Supiyatun Supiyatun Tutut Dwi Sutiknjo Widi Artini Wigati Wigati