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All Journal Jurnal Bisnis dan Manajemen JAM : Jurnal Aplikasi Manajemen Journal of Engineering and Management in Industrial System Indonesian Journal of Multidisciplinary Science Jurnal Manajemen dan Kewirausahaan

Surachman Surachman

Fakultas Ekonomi Universitas Brawijaya Malang

Author-ID : 3260881

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences

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Articles

ANALISIS PERBAIKAN WORK STATION PADA PROSES PRODUKSI GARMENT DENGAN MENGGUNAKAN PENDEKATAN ENVIRONMENT ERGONOMIC Mentari Rasyid; Surachman Surachman; Sugiono Sugiono
Journal of Engineering and Management in Industrial System Vol 4, No 2 (2016)
Publisher : Badan Penerbit Jurnal, Faculty of Engineering, Universitas Brawijaya

ABSTRACT Productivity garment greatly influenced by the work station facilities and presence in the workplace. UD Aliya- Malang is one example as an object of research. Based on the results of the initial surveys and interviews conducted by the operator, there are a number of complaints were found among them is the problem of the narrow room, the buildup of working materials at the work station, lighting and air circulation is less to make the operator comfortable in work. Based on the results of measurements, conditions of work station at UD Aliya still less ergonomic, which if left unchecked can lead to many complaints and problems in the future. Improvement of work station using Ergonomic Environment approach, the results can be obtained using the optimal amount of light for each work station, a reduction in noise levels, and improved air circulation using venilator turbine. As well as using ARC analysis, the results obtained are placement work station layout, the result is important juxtapose work station I and IV with the Warehouse. Keywords: Work Station, Activity Relationship Diagram, Environment Ergonomic

PENERAPAN KONSEP GREEN MANUFACTURING PADA BOTOL MINUMAN KEMASAN PLASTIK Wisma Soedarmadji; Surachman Surachman; Eko Siswanto
Journal of Engineering and Management in Industrial System Vol 3, No 2 (2015)
Publisher : Badan Penerbit Jurnal, Faculty of Engineering, Universitas Brawijaya

Abstract Green Manufacturing is a production process that uses input with a relatively low environmental impact and produce little or no waste or pollution. Application of green manufacturing in the production process of plastic packaging beverage bottles through several stages of the coloring process, preparation of cleaning, repair environmentally friendly, and environmentally friendly conditions. Delivery bottle plastic packaging to the manufacturer for recycling reaches ± 2-3 tons in one shipping every week. Delivery is done three times a month, so that averaged reach 8-12 tons per month for waste bottles of all brands. The purpose of this research are: 1) Knowing the positive influence between staining with cleansing preparation, 2) Knowing the positive influence between the preparation of cleaning with environmentally friendly improvements, 3) Knowing the positive effect between environmentally friendly improvements to the condition of eco-friendly, 4) Knowing the positive influence between staining with environmentally friendly conditions. This study used a survey method using data analysis Partial Least Square (PLS). Results of this research are: 1) Variable staining and no significant positive effect on the variable cleansing preparation 2) Variable cleaning preparations positive and significant impact on the improvement of environment-friendly 3) Variable environmentally friendly improvements and significant positive effect on the condition of environment-friendly. 4) Variable staining and no significant positive effect on the condition of environment-friendly.

INTEGRASI SERVQUAL DAN QUALITY FUNCTION DEPLOYMENT UNTUK PENGUKURAN KUALITAS LAYANAN (STUDI KASUS: PROGRAM STUDI PENDIDIKAN TEKNIK MESIN, UNIVERSITAS PALANGKA RAYA) Wiyogo Wiyogo; Surachman Surachman; Rudy Soenoko; Nasir Widha Setyanto
Journal of Engineering and Management in Industrial System Vol 1, No 1 (2013)
Publisher : Badan Penerbit Jurnal, Faculty of Engineering, Universitas Brawijaya

Services in Program Studi Pendidikan Teknik Mesin (PSPTM) still has drawbacks, among other complaints for cleanliness wc, and class. This indicates or identifies a student dissatisfaction against poor service. Service has 5 dimensions, namely tangible dimension, responsiveness, reliability, assurance, empathy is to be seen to solve the existing problems. Analytical techniques is used SERVQUAL approach and Quality Function Deployment (QFD). Calculation results gap between perception and expectation would then be prioritized using the Pareto principle to acquire the attributes which are important for repair. In the academic service attributes availability of toilets has the highest gap value at -2,70 , while at the administrative service, on-time attendance officer has a gap value of -1,74. From the House of Quality on academic services obtained 33 attributes as recommendations for improvements such as fixing a broken toilet, maximize existing bandwidth. Meanwhile, in the administrative services generated 21 attributes priority, such as scheduling workers, implementing SOP service, encourage officers to be more proactive in serving students.

IMPLEMENTASI LEAN SIX SIGMA, MULTI ATRIBUT FAILURE MODE ANALYSIS, DAN FUZZY ANALITIC HIERARCHY PROCESS UNTUK MENGIDENTIFIKASI PENYEBAB POTENTIAL DEFECT PADA PRODUK PARTICLE BOARD Mustakim Mustakim; Soedjito Soeparman; Surachman Surachman
Journal of Engineering and Management in Industrial System Vol 3, No 1 (2015)
Publisher : Badan Penerbit Jurnal, Faculty of Engineering, Universitas Brawijaya

Abstract One of increasing in product can be undertaken by working up the activity that it has value added for each their products and getting rid of various kind of extravagances, or it is called by Lean Thinking. In this research, the writer uses An approach to integrate the concept of Lean Six Sigma, Multi Attribute Failure Mode Analysis and Fuzzy AHP is to identify the cause of Potential Defect to reduce the defect product on the particle board product. From the results of the regressive analysis, it performs that the independent variable (Potential Defect) takes an important role to the mount of production that it can be stared to the Defect which has a high quality. Furthermore, the defect is called as blister. So, in this research, the writer is interested to study the defect blister. The causative element of blister itself consists of some elements. They are machine factor, human, and material elements. There are 17 elements that found in it, according to the result of analysis in using the concept of approachment Lean, Six Sigma, Multi Attribute Failure Mode Analysis and FUZZY AHP is useful to identify (the element M) that it has over size. So that, it is able to cause the failure of potential defect with a good quality that it is as big as 0,087. So, it can be stated that the conformation of standard to the output chipper machine and do a compliance to the Gap knife ring to the Flaker machine, so that it is able to reduce the potential defect to the tune of 39,5%.

PENGARUH TOTAL QUALITY MANAGEMENT (TQM) TERHADAP KINERJA KARYAWAN DENGAN MEDIASI KEPUASAN KERJA Desy Eka Kartika Sari; Surachman Surachman; Kusuma Ratnawati
Jurnal Bisnis dan Manajemen Vol 5, No 1 (2018): Jurnal Bisnis dan Manajemen Volume 5 Nomor 1 Tahun 2018
Publisher : University of Merdeka Malang

This study analyzes both of directly effects between implementation of Total Quality Management (TQM) on employee’s performance and indirectly effect through job satisfaction. Subjects of this study were all the employees sited on production department of PT. Setia Kawan Makmur Sejahtera Tulungagung. The sampling technique used is the simple random sampling with 152 respondents. Model analysis used is a structural model with the Partial Least Square (PLS). The result of this study reveal that the improving of TQM practices would led to increased both of employee’s job satisfaction and employee’s performance directly. Then, the higher of job satisfaction can also enhance the employee’s performance directly. The mediation test result show that job satisfaction have partial mediationg role in effect of TQM practices on employee’s performance. Moreover, the overall results implies that teamwork is the most important aspect in building a good relations among employees, so as to encourage the employee’s job satisfaction and ultimately improve the quality of employee’s performance. DOI : https://doi.org/10.26905/jbm.v5i1.2313

Pengaruh E-service Quality dan Net Oriented Lifestyle terhadap E-satisfaction dan E-loyalty (Studi pada Pelanggan E-ticketing di Kota Balikpapan) Hendika S.L.; M.S. Idrus; Surachman -; Agus Suman
Jurnal Aplikasi Manajemen Vol 9, No 1 (2011)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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This study aims at examining the relationship between e-Service Quality and Net Oriented Lifestyle, and their influences toward e-Satisfaction and e-Loyalty in airlines e-ticketing setting context. In addition, the contribution of six dimensions involving usability, information quality, navigation, enjoyment, process, and privacy toward e-Service Quality is investigated as well.The empirical data were collected from 195 respondens with Net Oriented Lifestyle through their opinions about airlines e-ticketing experience. The findings of this study through Structural Equation Modeling analysis, indicate that: (1) the contribution of six dimensions covering usability, information quality, navigation, enjoyment, process, and privacy toward e-Service Quality is positive and very significant, (2) the correlation or the relationship of e-Service Quality and Net Oriented Lifestyle is positive and very significant, (3) the influence of e-Service Quality toward e-Satisfaction is positive and very significant, (4) the influence of e-Service Quality toward e-Loyalty is positive and significant, (5) the influence of Net Oriented Lifestyle toward e-Satisfaction is positive and very significant, (6) the influence of Net Oriented Lifestyle toward e-Loyalty is positive and significant, and (7) the influence of e-Satisfaction toward e-Loyalty is positive and very significant. Finally, concluded that all hypothesis of this study are scientifically confirmed.Keywords: e-Service Quality, Net-Oriented Lifestyle, e-Satisfaction, and e-Loyalty.

Pengaruh Dimensi Organisasi, Kepemimpinan, Motivasi terhadap Transfer of Knowledge dan Daya Saing Organisasi (Studi pada Bank Niaga Makasar) St.Sukmawati S.; Armanu Thoyib; Margono Setiawan; Surachman -
Jurnal Aplikasi Manajemen Vol 8, No 2 (2010)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis Universitas Brawijaya

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The objective of this research is to study the process transfer of knowledge and its about on organizational competitiveness, in this case Bank Niaga Makassar. The respondents are from middle management, lower management (supervisors) and the rank-and-file (employees). The collected data is analyzed using Structural Equation Modeling (SEM) using AMOS computer software (Analysis of Moment Structure) version 5.0. The findings of this research are: (1) the organizational dimension having significant impact on the process transfer of knowledge is organizational objective, while formalization has negative impact and organizational culture has no significant impact; (2) leadership also has an impact on the process transfer of knowledge in the organization, (3) motivation has significant impact on transfer of knowledge in the organization under study, and (4) transfer of knowledge will have significant direct impact on organizational competitiveness.Keywords: organizational dimensions, leadership, motivation, transfer of knowledge, organizational competitiveness.

THE EFFECT OF SERVICE QUALITY, PERCEIVED VALUE AND MEDIATING EFFECT OF BRAND IMAGE ON BRAND TRUST Awalludin Fajar Brata Wijaya; Surachman Surachman; Mugiono Mugiono
Jurnal Manajemen dan Kewirausahaan Vol. 22 No. 1 (2020): MARCH 2020
Publisher : Management Study Program, Faculty of Business and Economics, Petra Christian University

This study aimed to determine the effect of service quality on perceived value mediated by brand image and brand trust on the participant BPJS KESEHATAN Kesehatan Branch Malang (National Health Insurance Office Malang Branch). This study is using purposive sampling, 170 people who registered as social security administration's health Malang branch were selected as the respondents. All variables are measured by Likert scale. The Data was analyzed using partial least squares. The results are service quality influences significant ability to trust and brand image, and perceived value does not significantly influence trust, but significant influences brand image. Brand image partially mediates the effect of service quality on trust and fully mediates the effect of perceived value on trust. The implication of this research is social security administration health Malang branch must maintain and improve the quality of its services, promote and socialize to improve its brand image and brand trust.

Strategies for Educational Service Marketing and Brand Equity Management in Educational Firms Yenny Dewi Karimah; Surachman Surachman; Sunaryo Sunaryo
Indonesian Journal of Multidisciplinary Science Vol. 2 No. 9 (2023): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/ijoms.v2i9.531

The term marketing is closely related to the world of profit trading business. However, it is different now since marketing terms are needed in various institutions, especially in educational institutions. Researchers studied marketing strategy and brand equity management, promotion mix strategy, marketing mix strategy, brand equity management, and the impact on institutions from implementing marketing strategy and brand equity management. at YPI Ar-Rohmah Putri Malang. This study uses a qualitative approach. This research phase is divided into three stages, namely the preparation stage, the implementation stage, and the completion stage. The researcher chose the research location at the Ar-Rohma Putri Islamic Education Foundation on Jl. Jambu, Semanding, Sumbersekar, Kec. Dau, Malang, East Java. Marketing strategy for marketing services through a promotional mix at the Islamic educational institution Ar-Rohmah Putri Islamic Boarding School Malang. The promotion mix is done through advertising, personal selling, sales promotion, public relations, word of mouth. Marketing strategy for marketing services through the marketing mix at the Islamic educational institution Ar-Rohmah Putri Islamic Boarding School Malang. The marketing mix for educational services includes product, price, location, promotion, people, physical evidence, and process.

Co-Authors Agus Suman Armanu Thoyib Awalludin, Nur Christin Susilowati Desy Eka Kartika Sari Eko Siswanto Hendika S.L. Kusuma Ratnawati M.S. Idrus Margono Setiawan Mentari Rasyid Mugiono Mugiono Mustakim Mustakim Nasir Widha Setyanto Rudy Soenoko Soedjito Soeparman St.Sukmawati S. Sugiono Sugiono Sunaryo Wisma Soedarmadji Wiyogo Wiyogo Yenny Dewi Karimah Yudistira Arya Sapoetra

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