Garuda - Garba Rujukan Digital

ANALISIS KINERJA PEGAWAI DI BADAN PENDIDIKAN DAN PELATIHAN PROVINSI JAWA TENGAH Andre Dwi Cahyo; Mochammad Mustam; Zainal Hidayat
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v4i2.8230

Employee performance is a way to achieve the goal state agency. In connection with the performance, capacity and discipline employees can directly degrade the performance or improve the performance of an employee. Employees with high ability and discipline that will either make more optimal performance of employees so that they can have an impact on the overall performance of employees. However, on the contrary, if the ability of poor and working discipline is not good enough, employee performance can be optimized and bring harm to the company. This research was conducted in Central Java province TRAINING Agency. The purpose of this research was to determine the effect of ability and discipline to employee performance in TRAINING Agency Central Java province with the research method used is quantitative research. The data obtained in this study through the questioner. Analysis of the data used is the correlation coefficient Kendall and Kendall concordance coefficient. Processing the data using SPSS 16.0.

ANALISIS KINERJA PEGAWAI DINAS PENDIDIKAN PROVINSI JAWA TENGAH (STUDI PENGAMATAN PADA SUB BAGIAN UMUM DAN KEPEGAWAIAN) Hasbi Hafis; Mochammad Mustam; Rihandoyo Rihandoyo
Journal of Public Policy and Management Review Volume 6, Nomer 4, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The purpose of this research is to know the correlation between employee ability, employee motivation, leadership, organizational climate, work relationship and initiative with employee performance in Education Office of Central Java Province (Observation Study at Sub Division General and Personnel). The population of 64 employees with samples taken as many as 39 employees. Hypothesis test using correlation pearson product moment to find out the correlation between each independent variable with dependent variable, and coefficient of determination analysis to measure how far the model ability in explain variation of independent variable. The findings of the results show that the hypothesis that there is a positive correlation between the ability of employees, employee motivation, leadership, organizational climate, employment relations and initiatives with the performance of employees of the Central Java Provincial Education Office (Observation Studies on Sub Division General and Personnel), can be received significantly the correlation coefficient value of each relationship is the correlation between the ability of employees with employee performance is 0.415, the correlation between employee motivation and employee performance is 0.313, the correlation between leadership with employee performance is 0.581, the correlation between organizational climate with employee performance is 0.577, correlation between employment relationship with employee performance is 0.210 and the correlation between initiative with employee performance is 0.561. For the coefficient of determination (R2) is shown in Kendall's W coefficient of 0.579.

ANALISIS KUALITAS PELAYANAN PERIZINAN PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KABUPATEN SEMARANG Dwi Handyan Prasetyo; Mochammad Mustam
Journal of Public Policy and Management Review Volume 7, Nomer 3, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

"Pro investor" investment into the program in the era of the reign of Joko Widodo to propel the influx of investors, so the Government should have already prepared in terms of services especially services permissions. Problems faced by DPMPTSP Semarang is the lack of human resources. This study aims to describe the quality of service analysis about licensing in DPMPTSP Regency Semarang. Research methods used in this research is descriptive qualitative research methods. The theory being used, namely the principles of quality service according to PERMENPANRB No. 14 Year 2017 which include: requirements, mechanisms, Systems and procedures, the time of completion, cost/rates, product specification type of service, managing competencies, Managing behavior, handling complaints, feedback, and suggestions, and infrastructure. The results showed the quality of service permissions on DPMPTSP Semarang meets nine quality service principles, it is apparent from the community satisfaction received from services provided in DPMPTSP Regency Semarang. Some shortcomings occurred on the principle of quality service burupa lack of socialization, the procedure is less effective and efficient for the employees, the lack of human resources, and a lack of infrastructure and facilities for employees in DPMPTSP Regency Semarang. Recommendations, the need for dissemination of dissemination to the Community requirements, simplification of the procedure of licensing for Ministry employees, the addition of a clerk at DPMPTSP Semarang, and renewal of infrastructure and facilities for the employees in the DPMPTSP Regency Semarang.

Manajemen Pengembangan Obyek Wisata Kawasan Kota Lama Semarang Febrianna Chadijah; Mochammad Mustam; Hesti Lestari
Journal of Public Policy and Management Review Volume 4, Nomor 4, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The old area in Semarang is one of assets the city of Semarang and a number of the building worth of the high historical. The condition is currently very poor, so it needs special development and management of governmment in doing conservation and revitalization to revive the area. Revitalization area program the old city Semarang proposed by the government the city of Semarang based on the bylaw year 2003 on spatial planning buildings and environments area the old city Semarang. The local regulations in question is an effort to produce guidelines in developing and managing the old city Semarang be a tourist attraction that can be enjoyed within the city of Semarang. This research should be conducted based on the existing problems in the management and the development of its old city Semarang. Problems arise in the form of what factors be a barrier in development and management of old town area to get into an area of tourism in Semarang city. The purpose of this research is to describe the process of management the development of its old city Semarang as a tourist attraction and analyzing the factors an impediment to the case for the government city of Semarang in the development of tourism old town area Semarang. Efforts to answers questions and the purpose of this research by the use of the theory of public administration, public management, public organization and public policy, management and tourism. The writing of this analysis uses the technique of qualitative data descriptive. Based on the results of this research that there are still several problems that is situated on the weakness of coordination between the relevant SKPD that was one of factors that hampers in development and management of old town area Semarang. In addition there are some forms of market not according to rule areas which have been made municipalities to enhance old town area Semarang.

MANAJEMEN SUMBER DAYA APARATUR SIPIL NEGARA (ASN) DALAM RANGKA REFORMASI BIROKRASI DI BADAN KEPEGAWAIAN PENDIDIKAN DAN PELATIHAN DAERAH (BKPPD) KOTA PEKALONGAN Arvia Oktarina; Mochammad Mustam
Journal of Public Policy and Management Review Volume 7, Nomer 2, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Achieving the welfare of the people in a region is determined by many factors in which one of them is the professional performance of the Civil State Apparatus in the area. The number of Corruption, Collusion, and Nepotism (KKN) cases that happened lately proves that the performance of employees has not been maximized. This fact relates to how the Management of Human Resources is running in an area. Human Resource Management still needs improvement to reform the Bureaucracy in order to actualize the professionalism, transparency, and accountability. The implementation of Bureaucratic Reform should also starts from improving the quality of Human Resource management.The research method used in this research is descriptive qualitative. To get information of research data, the writer used purposive sampling. As in common qualitative research, the author used in-depth interview method (in depth interview) with informants who was related and perceived as having the knowledge to this research.The results show that the management of State Civil State Apparatus Resources (ASN) for Bureaucratic Reform in Regional Agency of Education and Training Employment (BKPPD) ofPekalongan City is in accordance with 8 aspects specified in the regulations covering: Recruitment, Job Analysis, Job Evaluation, Preparation of Standard of Managerial Competence, Individual Assessment based on Competence, Performance Assessment, Human Resource Management Information System, as well as Education and Training. Those have been implemented in accordance with the objectives of the Bureaucratic Reform though there aresome of them which are not yet to be done, such as the evaluation of positions as it is currently being conducted in the early stages by providing the socialization and dissemination of the information form about structural position factors to the position holders.The management of Civil State Apparatus Resourcein this research is appropriate enough with the objectiveof Bureaucratic Reform although there is still one aspect that has not been implemented yet and other aspects that still need to be improved again.

EFEKTIVITAS PELAKSANAAN PENGEMBANGAN PROGRAM USAHA MIKRO KECIL DAN MENENGAH KABUPATEN KUDUS Erika Ningrum Sari; Mochammad Mustam
Journal of Public Policy and Management Review Volume 7, Nomer 2, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Micro, small, medium enterprises or commonly known as UMKM is an independent productive economy national program, conducted by individuals without any constraints on other business companies. Many of UMKM doesn’t handled by the related office as the consequence of the huge amount of UMKM in Kudus regency. The Department of Manpower, Industry, Cooperatives and UMKM of Kudus regency runs the program in accordance with the planned programs and activities that are developed on the Renstra on the program by developing the small and micro enterprises due to improving the prosperity of the people in Kudus regency. The development program for the small and micro enterprises which was undertaken by the government attracted the writer to undergo a research that whether the development of umkm has been effective or not effective yet. The purpose of this study is to determine whether the development of umkm conducted by Disnakerperinkopukm Kudus has been effective or not. Researchers used 4 aspects to measure the effectiveness of the development of UMKM program in Kudus regency identified from the productivity, motivation, adaptation and integrity. The method used in this research is descriptive qualitative method. The result of this research shows that Disnakerperinkopukm of Kudus Regency in conducting empowerment through the umkm development is optimal, while there are some aspects that not optimal yet, it is related to the procurement of minimum training quota and the uneffective socialization. Recommendations gained from the research are; increasing the quota for business development training and socialization related to government policy about UMKM.

ANALISIS JABATAN PEGAWAI NEGERI SIPIL DI BIDANG MUTASI BADAN KEPEGAWAIAN DAERAH PROVINSI JAWA TENGAH Preistia Preistia; Mochammad Mustam; Hesti Lestari
Journal of Public Policy and Management Review Volume 4, Nomor 2, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The aims of this research are present the result of job information and the result of job analysis that are included job description and job specification. This research used qualitative research approach with descriptive-analysis method. Collected the data’s used questionnaire and depth interview with the actor that has examined. Theories that had used to answers the problems and the aims are public administration theories, management theories, and human resources management theories. Research instruments is the position that are, top manager, middle manager, data processor, and financial administrator. The result shows that every position has different job description and job specification. Job specification included requirements that must be filled by the employees to get the position. The result of job analysis shows that some of the positions have the requirements that should have filled by the employees. Job analysis is important to do in the government sector to know about job description and job specification of a position. Job description and job specification used to determine prospective employees that will be in that position. Employee must filled job specification that required.

Analisis Aspek-Aspek Manajemen Sumber Daya Manusia PNS Dinas Pendidikan Kota Semarang dalam Rangka Reformasi Birokrasi Habibah Faladinta; Mochammad Mustam; Maesaroh Maesaroh
Journal of Public Policy and Management Review Volume 4, Nomor 3, Tahun 2015
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Manajemen Sumber Daya Manusia menjadi salah satu instrumen penting bagi suatu organisasi dalam mencapai berbagai tujuannya dan berperan sebagai pengelola sistem. Dari hasil penelitian yang dilakukan menunjukan bahwa pelaksanaan Manajemen Sumber Daya Manusia PNS Dinas Pendidikan Kota Semarang dalam rangka Reformasi Birokrasi sudah dilaksanakan berdasarkan aspek-aspek yang ada yang meliputi dengan 8 indikator yang meliputi : (1) penataan sistem rekrutmen, dilakukan dengan menggunakan sistem CAT (Computer Asissted Test) yang dilaksanakan dengan transparan dan akuntabel, (2) analisis jabatan, dilakukan oleh pemerintah Kota Semarang, pada tahun 2015 belum dilaksanakan sehingga belum tersedianya dokumen uraian jabatan (3) evaluasi jabatan, dilakukan setelah analisis jabatan dan belum tersedianya job grading (4) penyusunan standar kompetensi jabatan, dilaksanakan oleh tim Baperjakat Kota Semarang, pada tahun 2015 penyusunan standar kompetensi jabatan untuk jabatan fungsional umum belum tersedia (5) assessment individu berdasarkan kompetensi, dilaksanakan setiap tahun dengan menggunakan sasaran kerja pegawai (SKP) (6) penerapan sistem penilaian kinerja individu, pelaksanaannya sama dengan menggunakan SKP (7) pembangunan dan pengembangan database pegawai, dilakukan oleh BKD Kota Semarang (8) pengembangan pendidikan dan pelatihan berbasis kompetensi, telah dilakukannya Analisis Kebutuhan Diklat (AKD).Walaupun masih ada beberapa aspek yang masih terdapat kelemahan seperti analisis jabatan. Penulis merekomendasikan saran sebagai berikut: melakukan upaya assessment center dan development center dengan mengedepankan prinsip kompetensi, pelaksanaan rekrutmen PNS dengan sistem CAT harus disempurnakan dan dilakukan secara transparan dan akuntabel pada keseluruhan proses tahap rekrutmen, pengembangan database kepegawaian atau bank data, menerapkan sistem remunerasi berdasarkan merit system.

PENINGKATAN KUALITAS PELAYANAN PUBLIK DALAM RANGKA REFORMASI BIROKRASI DI KANTOR PERTANAHAN KOTA SEMARANG Riris Retno Wulan; Mochammad Mustam
Journal of Public Policy and Management Review Volume 6, Nomer 3, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Public service is one indicator of bureaucratic reform in realizing good governance. Public service quality improvement program aims to provide quality services in accordance with the expectations of the community. This study discusses the implementation of improving the quality of public services in the framework of bureaucratic reform in the Land Office of Semarang City and the factors - obstacles in the implementation of improving the quality of public services in the Land Office of Semarang City. The theory used in this research is the theory of bureaucratic reform, public service management theory and theory of community participation. Techniques of collecting data through observation, interviews and documentation with employees of the Land Office of Semarang City and the users of the service are community, notary, lurah, and staff of PPAT. The results of this study indicate that the implementation of SOP, the fulfillment of SPM and the participation of the community in the service has been well implemented. However, in the implementation there are still inhibiting factors that are uneven quality of apparatus resources, the implementation of limiting regulations in the simplification of SOP, and limitations in the operationalization of service infrastructure facilities. Some suggestions that can be made are improvements in administrative ordering, review of service standards to simplify SOP, increase socialization to the community related to procedures and programs of land services, rewarding to employees who perform well, and guidance of employees to improve discipline and awareness of employees as Community service.

ANALISIS PENANGANAN KOMPLAIN DI PT PERUSAHAAN LISTRIK NEGARA (PERSERO) RAYON GOMBONG Aprilia Dian Salsabila; Endang Larasati; Mochammad Mustam
Journal of Public Policy and Management Review Volume 6, Nomer 4, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Complain is a part of service for the custumor when they found unpleasent experience when using the service. Most of the complain that usually stated to PT PLN (Persero) Rayon Gombong is about technical issue. The complain from the custumors usually use for success measurement for PT PLN (Persero) Rayon Gombong in giving service. This research will elaborate and analyse more on how PT PLN (Persero) Rayon Gombong to handle a complain. From research result it showed that PT PLN (Persero) Rayon Gombong had not optimally implement their service in handling a complain. This problem appeared because lack of transparancy in handling complain from PT PLN (Persero) Rayon Gombong to the customors. The other obstacles that appeared were weather and geographically bad location which influenced to the complain handling process. Thus, to handle the problem the recommendation for PT PLN (Persero) Rayon Gombong is to be more transparant to the customer so there will be more complain in the future.

Title

Found 21 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 21 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 21 Documents
Search