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Journal : Katalogis

IMPLEMENTASI KEBIJAKAN PROGRAM LAYANAN RAKYAT UNTUK SERTIPIKASI TANAH (LARASITA) DI KANTOR PERTANAHAN KABUPATEN PARIGI MOUTONG PROVINSI SULAWESI TENGAH Rahman, Saiful Rahman; Mustari, Hasanuddin; Nurhannis, Nurhannis
Katalogis Vol 7, No 3 (2019): September
Publisher : Katalogis

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Abstract

The purpose of this study was to determine the implementation of the People's Service for Land Certification (LARASITA) program at the Land Office of Parigi Moutong Regency, Central Sulawesi Province. This type of research is descriptive, with the number of informants involved as many as 6 informants, which for determining the informants using Purposive Sampling techniques. In addition, in the data collection technique in this study through observation, interviews, documentation and literature studies. With the method of data analysis with three steps, data condensation, data display, and conclusion drawing and verification. From the results of the research, it is known that the implementation of the People's Service program for Land Certification (LARASITA) at Parigi Moutong District Office has not been carried out optimally, this can be seen after going through the research process, with many problems occurring, such as policy communication is still running at a minimum, where the distribution of all information related to the program to the target group in this case is that the community is still considered to be running less optimally. Meanwhile, from the aspect of resources it still runs less optimally, this is caused by human resource factors, the implementation of the larasita program policies in Parigi Moutong Regency is indeed in accordance with the set minimum standards of 4 people, but this number is considered less capable of accommodating all Larasita activities in a number of Subdistricts in Parigi Mouotng Regency. In addition, the condition of the resources in the form of supporting facilities for Larasita activities is considered still not feasible.
KINERJA APARATUR SIPIL NEGARA (ASN) DI KANTOR KECAMATAN PALU UTARA KOTA PALU (STUDI TENTANG PELAYANAN ADMINISTRASI KEPENDUDUKAN) Tahir, Ulul Amri; Mustari, Hasanuddin; Nurhannis, Nurhannis
Katalogis Vol 7, No 2 (2019): Juni
Publisher : Katalogis

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Abstract

The reseach intends to identify the permofance of civil servant in the subdistrict office of North Palu in providing public administration service. This is acase study using descriptive qualitative type with 14 informants. Samplewas selected through purpusive sampling.Data were collected through observation , interview , and documentation.The  result of this research shows that the perfomance of civil servant in the sub-district office of North Palu has not optimal yet due to the perfomance theory as stated by TR. Mitchel in Sedamaryanti : work qualtiy , accuracy , initiative , abilty , and comunication generally does not run well. It caused by the lack of facilities and infrastructure and weak coordination of the leader or the opposite , lack of training and discipline caused the non optimal work professionals. 
PELAYANAN KENAIKAN PANGKAT GURU SMA PADA DINAS PENDIDIKAN DAN KEBUDAYAAN PROVINSI SULAWESI TENGAH Masfah, Masfah; Pasinringi, Andi; Nurhannis, Nurhannis
Katalogis Vol 8, No 1 (2020): Maret
Publisher : Katalogis

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Abstract

This study aims to find out and describe the High School Teacher Promotion Improvement Assessment Service at the Education and Culture Office of Central Sulawesi Province. The usefulness of this research is theoretical and practical. In the Literature Review explains the Concept of Service Quality, Public Services, Teacher Paradigm, Status and Position of Teachers, Requirements for making a Teacher, Tasks and Functions of Teachers, Teacher's Rights and Obligations, Teacher's Credit Numbers. Thinking of the theory of Zeithml, Parasuraman and Berry which includes Tangibles, Reability, Responsiveness, Assruance and Empathy. Research with qualitative methods, Research Locations in the Education and Culture Office of Central Sulawesi Province, Research Time for three months, Informants are ASN elements (State Civil Apparatus relating to Research), Operational definitions of concepts namely, Tangibles or direct evidence related to facilities and Infrastructure that is still lacking due to earthquake damage and Reability or reliability indicators related to the problem of discipline of existing employees does not arrive on time, while the Responseviness, Assurance and Empathy Indicators are good enough. Thus, it can be concluded that the quality of service promotion for teachers at the Central Sulawesi Proinsi Education and Culture Office is good.
KUALITAS PELAYANAN ADMINISTRASI BALIK NAMA BERDASARKAN JUAL BELI DI KANTOR PERTANAHAN KABUPATEN SIGI Prabandari, Retno; Pasinringi, Andi; Nurhannis, Nurhannis
Katalogis Vol 7, No 3 (2019): September
Publisher : Katalogis

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Abstract

The purpose of this study was to determine the quality of administrative services behind the name based on buying and selling at the Sigi Regency Land Office. This research uses descriptive qualitative type, with the number of informants involved as many as 7 informants through Purposive Sampling techniques. In addition, in the data collection technique in this study through observation, interviews and documentation. With the method of data analysis through (1) data reduction, (2) data display, and (3) conclusion and verification. From the results of the study, it is known that the quality of administrative services behind the name based on buying and selling at the Sigi Regency Land Office is considered to be running poorly, this is based on the results of research that shows that two of the four aspects referred to in this study are still not good These are speed and convenience, where in the service process the administration of the name based on buying and selling is quite time consuming, where in the service process it still takes between fifteen to twenty days, whereas in the standard of service the time needed in the service process the administration of returning the name based on buying and selling only takes between five to seven days. In addition, in its service, the Sigi Regency Land Office still applies a fairly complex service process, and also the many service requirements that are considered rather difficult for the people who need the service.