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Pengaruh Labelisasi Halal Terhadap Keputusan Pembelian Konsumen Studi Kasus Pada Produk Wall’s Conello Sujana, Sujana; Agustian, Eri
Jurnal Ilmiah Manajemen Kesatuan Vol 1 No 2 (2013): JIMKES Edisi Agustus 2013
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (294.931 KB) | DOI: 10.37641/jimkes.v1i2.264

Abstract

Muslims have a rule that is standard in the conduct of life. no exception to the pattern of consumption is set Islam. Syariat role in the Shari'a requires Muslims to consume everything that is lawful and forbid eating unclean things. For Muslims, taking a lawful and good (Thayib) is manivestasi of obedience and devotion to God.The purpose of this study was to determine how the influence of kosher labeling on consumer buying decisions, product case studies on the Wall's Conello STIE consumers at unity, and also see what the Muslim Students and Non-Muslim Students of kosher labeling on packaged food products. The method used in the preparation of this research is descriptive method, that is to describe or depict the state of objects in the present study is based on the facts that appear or as they are to get the conclusion of the problem and look for ways to solve through analysis conducted by the tool author Regression and correlation test. The results of the analysis of the influence of kosher labeling on consumer purchase decisions Muslims obtained the regression equation Y = 9.943 + 0.761 X, can be interpreted that, if the value is 1 then the kosher labeling purchasing decisions will be increased by 0.761, or in other words it can be concluded that the purchase decision of Wall's Conello at the moment is 9.943. With a correlation coefficient of 0.705, which means that there is a significant relationship with the closeness of the relationship between the strong and positive labeling of halal Muslim consumer purchasing decisions. As for the non-Muslim consumers obtain the regression equation Y = 1.469 + 1.003 X. With a correlation coefficient of 0.623 which means that there is a significant relationship with the closeness of the relationship between the strong and positive labeling of halal Muslim consumer purchase decisions Keywords: halal labeling, consumer purchase decision
Pengaruh Desain Produk, Pengetahuan Produk, Dan Kesadaran Merek Terhadap Minat Beli Produk Eiger Irvanto, Ogy; Sujana, Sujana
Jurnal Ilmiah Manajemen Kesatuan Vol 8 No 2 (2020): JIMKES Edisi Agustus 2020
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v8i2.331

Abstract

Trading competition between companies is getting tighter, as consumers' needs for products increase. Consumers can now choose the brand of products they need. In the increasingly fierce competition in the business world, in line with the increasingly dynamic desires and needs of consumers. The purpose of this study is (1) to determine the effect of product design on consumer buying interest in Eiger products. (2) to determine the effect of product knowledge on consumer buying interest in eiger products. (3) to determine the effect of brand awareness on consumer buying interest in eiger products. (4) to determine the effect of product design, product knowledge, and brand awareness together on consumer buying interest in eiger products. The number of respondents in this study amounted to 250 respondents drawn from the people of Bogor City. This research uses quantitative methods, and data collection is done by distributing questionnaires online. Sampling using non-probability sampling method with purposive sampling technique. With analytical techniques using the Structural Equation Model (SEM) which is processed using the AMOS 25 program. The results obtained in this study are product design influential and significant to buying interest, product knowledge has an effect on and significant on buying interest, product knowledge has an effect on and has significant influence on buying interest . Keywords: Product Design, Product Knowledge, Brand Awareness and Purchase Interest
Pengaruh Kebiasaan Konsumen Dan Preferensi Konsumen Sebagai Rencana Pengembangan Pasar PT. QL Agrofood Di Pasar Modern Sujana, Sujana; Cahyani, Nani; Andriansyach, Anggie
Jurnal Ilmiah Manajemen Kesatuan Vol 3 No 1 (2015): JIMKES Edisi April 2015
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v3i1.814

Abstract

Poultry industry in indonesia has experienced a fantastic growth during the last five years stable at double digit business growth. According to Indonesian Chicken Breeder Association (GPPU) Statistics: 1.6 bio DOC were produced in 2011 which represent an increase of 31% over 2010. Indonesia Feed Miller Association stated that indonesia produced 11.3 mio tons of poultry feed in 2011 and increase of 14% over 2010. One of the big issue of the category currently is that eggs and poultry products (meats, eggs, etc.) are currently treated and perceived as commodity. Consumer do not aware and do not care on further detail features of product. Simple physical properties and price are currently being the major of consideration when purchase teh product. The above fact becomes unfavorable issue from the company point of view, as it will lead to price war competition while the margin will be threaten down. Currently it is still perceived as functional driven category. QL AGROFOOD as a leading poultry company in Malaysia and currently on growing phase in indonesia, is eager to start brand building and category development in poultry products. Our ambition is to make another success story of poultry industry in Indonesia Keywords : Consumers' preference, market development
Pengaruh Kualitas Layanan Dan Persepsi Harga Terhadap Kepuasan Pelanggan Serta Dampaknya Terhadap Word Of Mouth Fahmy Wijaya; Sujana Sujana
Jurnal Ilmiah Pariwisata Kesatuan Vol 1 No 1 (2020): JIPKES Edisi Juli 2020
Publisher : Prodi Pariwisata dan LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jipkes.v1i1.323

Abstract

Penelitian ini bertujuaan untuk mengetahui dan menjelaskan Pengaruh Kualitas Layanan, Persepsi Harga terhadap Kepuasan Pelanggan serta dampaknya terhadap Word of Mouth pada The Jungle Waterpark. Penelitian ini dilakukan pada pengunjung The Jungle dengan jumlah sampel sebanyak 200 responden, teknik sampling menggunakan rumus slovin. Tipe penelitian yang digunakan adalah eksplanatif dan menggunakan metode analisis structural (SEM) dengan menggunakan Software AMOS 24. Hasil penelitian menunjukan bahwa : (1) Variabel Kualitas Layanan berpengaruh signifikan terhadap Kepuasan Pelanggan The Jungle Waterpark (2) Persepsi Harga tidak berpengaruh signifikan terhadap Kepuasan Pelanggan The Jungle Waterpark. (3) Kepuasan Pelanggan berpengaruh signifikan terhadap Word of Mouth Kata Kunci : kualitas layanan, persepsi harga, kepuasan pelanggan, wom
Pengaruh Persepsi Kualitas Pelayanan dan Persepsi Nilai Terhadap Kepuasan Serta Dampaknya Pada Loyalitas Pelanggan Maskapai Penerbangan Annisa Budiansari; Sujana Sujana
Jurnal Ilmiah Pariwisata Kesatuan Vol 2 No 1 (2021): JIPKES Edisi Januari 2021
Publisher : Prodi Pariwisata dan LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jipkes.v2i1.583

Abstract

This study aims to determine : The effect of perception of service quality on customer satisfaction, The effect of customer value perception on customer satisfaction, and And the impact of customer satisfaction on customer loyalty. This study uses the independent variable (service quality perception, customer value perception), and the dependent variable (customer satisfaction and customer loyalty). The sample method used in this study is the roscoe method and the Analysis Tool used in this study is AMOS version 23. With the number of 200 respondents selected are people who have used Batik Air Indonesia's flight services in the city of Bogor. Based on the research, it can be concluded that there are three hypotheses that have positive and significant influence, namely: The first hypothesis is the perception of service quality and customer satisfaction has an influence and significant with the results of the t-test of 4.039 greater than t-table. The second hypothesis is the perception of customer value on customer satisfaction has an influence with a negative t-test that is equal to -1.529 smaller than t-table. The third hypothesis is customer satisfaction Customer loyalty has a positive and significant impact with the t-test result of 4.039 greater than t-table. Keywords: Perception, influence, impact, Service Quality, Customer Value, Customer Satisfaction, Customer Loyalty, Batik Air Indonesia.
Pengaruh Bukti Fisik, Reliabilitas, Assurance, Daya Tanggap Dan Empati Terhadap Loyalitas Pelanggan Emeralda Golf Melani Melani; Sujana Sujana; Gen Gen Gendalasari
Jurnal Ilmiah Pariwisata Kesatuan Vol 2 No 1 (2021): JIPKES Edisi Januari 2021
Publisher : Prodi Pariwisata dan LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jipkes.v2i1.584

Abstract

nies. The many competitors in similar companies make each golf club compete to provide services and facilities that support the satisfaction of the golfer and encourage each golfer to be loyal to the products or services offered from each golf course. The purpose of this study is (1) To find the influence of Physical Evidence of the Customer Loyalty (2) To find out the influence of Reliability of the Customer Loyalty, (3) To find the influence of Assurance of the Customer Loyalty. (4) To find out the magnitude of the effect of Responsiveness of the Customer Loyalty. (5) To find out the influence of Empathy of the Customer Loyalty. (6) To find out the influence of Physical Evidence, Reliability, Assurance, Responsiveness and Empathy together of the Customer Loyalty. Keywords: Tangibles, Reliability, Assurance, Responsiveness, Empathy and Customer Loyalty.
Pengaruh Experiential Marketing Dan Fasilitas Terhadap Minat Kunjungan Ulang Pada Jungleland Advanture Theme Park Muhammad Iqbal; Sujana Sujana
Jurnal Ilmiah Pariwisata Kesatuan Vol 2 No 2 (2021): JIPKES Edisi Juli 2021
Publisher : Prodi Pariwisata dan LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jipkes.v2i2.783

Abstract

Perkembangan dunia usaha ini telah diwarnai dengan berbagai persaingan di segala bidang. Pariwisata menjadi salah satu usaha yang sangat berkembang pesat di saat ini, dimana pariwisata telah tumbuh menjadi sebuah industri yang sangat menguntungkan dan memiliki prospek yang sangat baik seakan-akan telah menjadi kebutuhan pokok manusiawi. JungleLand merupakan tempat rekreasi, hiburan, dan edutainment yang sangat tepat bagi keluarga dan bisa dinikmati oleh segala usia. Jungleland Adventure Theme Park didesain di kawasan pegunungan yang sejuk dengan udara yang bersih dan sehat, sehingga suasananya sangat nyaman untuk berwisata.Dengan semua wahana yang baru, spektakuler, dan Science Centre terbesar di Indonesia. Tujuan dari penelitian ini adalah (1) Untuk mengetahui dan menganalisis pengaruh Experiential Marketing dan Fasilitas secara bersama-sama terhadap Minat Kunjungan Ulang (2) Untuk mengetahui dan menganalisis pengaruh Experiential Marketing terhadap Minat Kunjungan Ulang, (3) Untuk mengetahui dan menganalisis pengaruh Fasilitas terhadap Minat Kunjungan Ulang. Jumlah responden dalam penelitian ini berjumlah 100 responden yang diambil dari Masyarakat Kota Bogor. Data penelitian diolah menggunakan SPSS. Hasil dari penelitian ini adalah sebagai berikut: (1) Experiential Marketing dan Fasilitas berpengaruh positif dan signifikan terhadap Minat Kunjungan Ulang pada Jungleland Advanture Theme Park dengan nilai F hitung sebesar 29,811 dan lebih besar dibandingkan dari F tabel sebesar 2,70 dan memiliki nilai signifikansi sebesar 0,000. (2) Experiential Marketing berpengaruh positif dan signifikan terhadap Minat Kunjungan Ulang pada Jungleland Advanture Theme Park dengan nilai koefisien regresi sebesar 0,054 dan memiliki nilai signifikan sebesar 0,594. (3) Fasilitas berpengaruh positif dan signifikan terhadap Minat Kunjungan Ulang pada Jungleland Advanture Theme Park dengan nilai koefisien regresi sebesar 0,440 dan memiliki nilai signifikan sebesar 0,000. KataKunci: Experiential Marketing, Fasilitas dan Minat Kunjungan Ulang.
Pengaruh Kualitas Produk, Persepi Harga, Dan Suasana Toko Terhadap Minat Beli Ulang Pada Konsumen Kopi Nako Di Kota Bogor Nathanael Dixon Kusuma; Sujana Sujana
Jurnal Ilmiah Pariwisata Kesatuan Vol 2 No 2 (2021): JIPKES Edisi Juli 2021
Publisher : Prodi Pariwisata dan LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jipkes.v2i2.784

Abstract

Untuk dapat meningkatkan kepuasaan Pelanggan,perusahaan dituntut untuk memiliki strategi yang tepat agar dapat membangun hubungan yang baik dengan pelanggan nya. Kualitas produk, Persepsi harga dan suasana toko dapat menjadi faktor bagi perusahaan untuk meningkatkan kepuasaan pelanggan dan minat beli ulang. Penelitian ini bertujuan untuk mengetahui apakah Kualitas Produk, Persepsi Harga, dan Suasana Toko berpengaruh secara parsial dan simultan terhadap Minat Beli Ulang. Populasi dalam penelitian ini adalah konsumen yang pernah membeli kopi nako di kota Bogor dengan jumlah sampel sebanyak 260 orang. Metode sampling yang digunakan adalah metode non probability sampling dengan tipe purposive sampling. Metode analisis data meggunakan regresi linear berganda untuk mengetahui pengaruh Kualitas Produk, Persepsi Harga, dan Suasana Toko terhadap Minat Beli Ulang. Pengujian data dilakukan dengan menggunakan Software SPSS 20. Hasil dari penelitian ini adalah sebagai berikut: (1) Kualitas Produk secara parsial berpengaruh terhadap Minat Beli Ulang dengan nilai t hitung lebih besar dari t tabel (2,473 > 1,65). (2) Persepsi Harga secara parsial tidak berpengaruh terhadap Minat Beli Ulang dengan nilai t hitung lebih kecil dari t tabel (0,826 < 1,65). (3) Suasana Toko secara parsial berpengaruh terhadap Minat Beli Ulang degan nilai t hitung lebih besar dari t tabel (12,183 > 1,65). (4) Kualitas Produk, Persepsi Harga, dan Suasana Toko secara simultan berpengaruh positif dan signifikan terhadap Minat Beli Ulang dengan nilai F hitung lebih besar dari F tabel (165,833 > 2,64) dan nilai signifikansi sebesar 0.000. (5) Ketiga variabel independen (Kualitas Produk, Persepsi Harga, dan Suasana Toko) mampu menjelaskan variasi pada variabel dependen (Minat Beli Ulang) sebesar 66%, sedangkan 34% Minat Beli Ulang dipengaruhi oleh variabel independen lainnya. KataKunci: Kualitas Produk, Persepsi Harga, Suasana Toko, dan Minat Beli Ulang
Pengaruh Gaya Hidup Dan Kelas Sosial Terhadap Keputusan Pembelian Pada Coffee Shop Starbucks Di Kota Bogor Pauliccia Priska Isyana; Sujana Sujana
Jurnal Ilmiah Pariwisata Kesatuan Vol 1 No 2 (2020): JIPKES Edisi September 2020
Publisher : Prodi Pariwisata dan LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jipkes.v1i2.920

Abstract

Tujuan dalam penelitian ini (1) Untuk mengetahui pengaruh Gaya hidup konsumen dalam melakukan Keputusan pembelian pada Produk Starbucks, (2) Untuk mengetahui pengaruh Kelas sosial konsumen dalam melakukan Keputusan pembelian pada Produk Starbucks, (3) Untuk mengetahui pengaruh hubungan antara Gaya hidup dan Kelas sosial terhadap Keputusan pembelian Produk Starbucks. Jumlah responden dalam penelitian ini berjumlah 350 responden yang diambil dari masyarakat di Kota Bogor. Data penelitian diolah menggunakan SPSS dan tools LISREL 8.80. Hasil dari penelitian (1) Gaya hidup dan kelas sosial berpengaruh positif terhadap keputusan Pembelian pada Starbucks Coffee Shop di Kota Bogor. (2)Gaya hidup mempunyai pengaruh positif dan signifikan terhadap Keputusan Pembelian padaStarbucks Coffee Shop di Kota Bogor. (3) Kelas sosial mempunyai pengaruh positif dan signifikan terhadap Keputusan Pembelian padaStarbucks Coffee Shop di Kota Bogor. Berdasarkan dari persamaan ini, pengaruh gaya hidup terhadap keputusan pembelian sebesar 0.78, serta besar pengaruhnya kelas sosial terhadap keputusan pembelian sebesar 0.14 dan selanjutnya besarnya kontribusi gaya hidup dan kelas sosial secara bersama- sama sebesar 0.81 dan sisanya 0.19% dipengaruhi oleh faktor yang tidak diteliti. Kata kunci : Gaya Hidup, Kelas Sosial, dan Keputusan Pembelian.
Pengaruh Persepsi Kualitas Pelayanan dan Persepsi Nilai Terhadap Kepuasan Serta Dampaknya Pada Loyalitas Pelanggan Maskapai Penerbangan Annisa Budiansari; Sujana Sujana
Jurnal Ilmiah Pariwisata Kesatuan Vol 2 No 1 (2021): JIPKES Edisi Januari 2021
Publisher : Prodi Pariwisata dan LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jipkes.v2i1.583

Abstract

This study aims to determine : The effect of perception of service quality on customer satisfaction, The effect of customer value perception on customer satisfaction, and And the impact of customer satisfaction on customer loyalty. This study uses the independent variable (service quality perception, customer value perception), and the dependent variable (customer satisfaction and customer loyalty). The sample method used in this study is the roscoe method and the Analysis Tool used in this study is AMOS version 23. With the number of 200 respondents selected are people who have used Batik Air Indonesia's flight services in the city of Bogor. Based on the research, it can be concluded that there are three hypotheses that have positive and significant influence, namely: The first hypothesis is the perception of service quality and customer satisfaction has an influence and significant with the results of the t-test of 4.039 greater than t-table. The second hypothesis is the perception of customer value on customer satisfaction has an influence with a negative t-test that is equal to -1.529 smaller than t-table. The third hypothesis is customer satisfaction Customer loyalty has a positive and significant impact with the t-test result of 4.039 greater than t-table. Keywords: Perception, influence, impact, Service Quality, Customer Value, Customer Satisfaction, Customer Loyalty, Batik Air Indonesia.