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All Journal Jurnal Jurusan Perhotelan (D3) Daya Saing : Jurnal Ilmu Manajemen IJoLE: International Journal of Language Education Journal of Economic, Bussines and Accounting (COSTING) International Journal of Community Service Learning Widya Akuntansi dan Keuangan Prospek: Jurnal Manajemen dan Bisnis Jurnal Manajemen Perhotelan dan Pariwisata ARSY : Jurnal Aplikasi Riset kepada Masyarakat ProBisnis : Jurnal Manajemen
I Putu Gede Parma
Universitas Pendidikan Ganesha
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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KUALITAS PELAYANAN DALAM MENINGKATKAN KEPUASAN TAMU DI CLUB LOUNGE PADMA RESORT LEGIAN, BALI Marthasaputra, Nova Bagus; Andayani, Ni Luh Henny; Parma, I Putu Gede
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 8 No. 2 (2025): Jurnal Manajemen Perhotelan dan Pariwisata
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v8i2.100517

Abstract

This study aims to describe the quality of service in improving guest satisfaction at Club Lounge Padma Resort Legian using qualitative methods. The discussion of the study leads to an explanation related to important factors in the service provided in improving the quality of service and guest satisfaction and what efforts need to be made to maintain the quality of service and guest satisfaction. The data collection methods used in this study were interviews, observations, and documentation. Interviews were conducted with staff, and using guest comment data. the results of this study indicate that by implementing important elements of service quality in accordance with the established SOP but there are still reviews of services and facilities that are considered lacking according to guests, further efforts that need to be made are to provide routine training to improve communication, friendliness and technical skills and plan routine evaluation briefing strategies and add facilities and improve the quality of food and beverages. Friendliness, politeness, responsiveness to guest needs, providing guarantees to guests, and staff reliability are important factors in service quality.
Pengaruh Pendidikan Kewirausahaan, “Financial Management “dan Mental Kewirausahaan Terhadap Minat Mahasiswa Berwirausaha: Pengaruh Pendidikan Kewirausahaan, “Financial Management “dan Mental Kewirausahaan Terhadap Minat Mahasiswa Berwirausaha Trisnadewi, Ni Kadek Ayu; Parma, I Putu Gede
Jurnal Widya Akuntansi dan Keuangan Vol 7 No 2 (2025): Widya Akuntansi dan Keuangan
Publisher : UNHI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32795/6ag6qb30

Abstract

ABSTRAC The purpose of this study was to determine the effect of entrepreneurship education, Financial Management and entrepreneurial mentality on students' interest in entrepreneurship, both partially and simultaneously. This study was conducted at STIE Satya Dharma Singaraja. The data collection technique used a questionnaire. Respondents taken in this study were students of STIE Satya Dharma Singaraja, management study program. The number of samples in this study was 89 people. The data analysis technique used multiple linear regression, determination coefficient test, hypothesis testing with the F test and t test. The results of the study found that entrepreneurship education, Financial Management and entrepreneurial mentality together had a significant effect on interest in entrepreneurship. The sig value of the influence of entrepreneurship education on entrepreneurial interest is 0.006, which is smaller than the ? value of 0.05, so Ho is rejected and Ha is accepted. This means that statistically at ? = 5%, entrepreneurship education has a real (significant) effect on entrepreneurial interest. The sig value of the influence of Financial Management on entrepreneurial interest is 0.018, which is smaller than the ? value of 0.05, so Ho is rejected and Ha is accepted. This means that statistically at ? = 5%, Financial Management has a real (significant) effect on entrepreneurial interest. The sig value of the influence of entrepreneurial mentality on entrepreneurial interest is 0.000, which is smaller than the ? value of 0.05, so Ho is rejected and Ha is accepted. This means that statistically at ? = 5%, entrepreneurial mentality has a real (significant) effect on entrepreneurial interest in STIE Satya Dharma Singaraja students.
Peran E-Ticketing dan Portal Pacung Dalam Mendukung Pengembangan Wisata Spiritual Ponjok Batu dan Minuman Tradisional Arak Pacung Susila, Gede Hendri Ari; Suwendra, I Wayan; Permana, I Gede Yoga; Nitiasih, Putu Kerti; Parma, I Putu Gede; Laba, I Nyoman
International Journal of Community Service Learning Vol. 9 No. 2 (2025): May
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/ijcsl.v9i2.87470

Abstract

Permasalahan pada Pokdarwis Purwa Hita yang beranggotakan 41 orang terletak pada aspek sosial kemasyarakatan dan manajemen dalam pengelolaan wisata spiritual melukat, yoga/ meditasi, dan konservasi terumpu karang. Sedangkan Permasalahan pada Karang Taruna dengan 25 anggotanya terletak pada aspek manajemen dan pemasaran public speaking, branding, dan penggunaan sistem digital. Sehingga tujuan program Kosabangsa ini terletak pada upaya menumbuhkembangkan SDM dan SDA yang ada. Metode pelaksanaan dirancang dengan memperhatikan permasalahan yang dihadapi mitra, teknologi yang relevan, dan kemampuan mitra. Adapun metode pelaksanaan dimasing-masing mitra  meliputi: tahap sosialisasi, pelatihan dan diskusi, penerapan Iptek, pendampingan, monitoring, dan evaluasi, dan keberlanjutan program kosabangsa. Hasil yang diperoleh dalam  pengabdian ini, pertama mitra Pokdarwis Purwa Hita berhasil mengembangkan sistem eticketing yang mampu mensingkronisasi wisata spiritual melukat, yoga meditasi, dan konservasi terumbu karang. Kedua pemetaan potensi posisi terumbu karang mampu diwujudkan; Ketiga keberadaan sampah yadnya mampu diolah menjadi pupuk kompos. Sedangkan pada mitra Karang Taruna Dharma Karya berhasil mewujudkan; Pertama, pemetaan pohon lontar; Kedua, pembuatan label branding minuman tradisional arak Pacung; Ketiga, membantu meningkatkan SDM mitra dalam pengelolaan administrasi keuangan. Hal ini menunjukkan bahwa pendampingan e-ticketing dan portal pacung mampu mensikronisasi obyek wisata wisata spiritual melukat, yoga/ meditasi, konservasi terumpu karang, dan pengelolaan arak pacung.
Co-Authors Andayani, Ni Luh Henny Ayu Trisnadewi, Ni Kadek Dewa Putu Ramendra Dewantara, Kadek Andre Karisma Dewi, Luh Putu Triyanti Ariestiana Dwi Ariawan, I Kadek Budi Gede Hendri Ari Susila Heryanda, Komang Krisna I Komang Amerta Sedana I Nyoman Laba Jayanta I Putu Agus Adnyana I Wayan Suwendra Ida Ayu Putu Mega Pramita Ida Ayu Putu Padma Sri Wahyuni Wahyuni Isni Tarwiyah Kadek Mega Oktaviyani Komang Krisna Heryanda Laba, I Nyoman Machrup Syariffudin Marthasaputra, Nova Bagus Nanda Putri Savira Oktaviyani, Kadek Mega Permana, I Gede Yoga Permoni, Ni Luh Eka Ayu Pramita, Ida Ayu Putu Mega Putra, Rizky Andika Putu Adi Krisna Juniarta Putu Berliana Olivia Nirmala Yanthi Putu Indah Rahmawati Putu Kerti Nitiasih Rizky Andika Putra Sari, Ketut Serliana Purnama Syariffudin, Machrup Tantri, Ade Asih Susiari Tarayani, Ketut Peni Wahyuni, Ida Ayu Putu Padma Sri Wahyuni Yanthi, Putu Berliana Olivia Nirmala