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Journal : ComTech: Computer, Mathematics and Engineering Applications

Udayana University International Student Management: A Business Process Reengineering Approach Cokorda Rai Adi Pramartha; Ni Putu Sri Harta Mimba
ComTech: Computer, Mathematics and Engineering Applications Vol. 11 No. 2 (2020): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v11i2.6383

Abstract

The research had two aims. First, it presented an overview and progress in understanding the current business process in the international program of Udayana University, which had a long queue for processing student admission documents. Second, it described how Business Process Reengineering (BPR) helped to improve the educational management services. Multiple interviews and a Forum Group Discussion (FGD) with the stakeholders were conducted. The reviews of the available documents, the current business process, and related complaint records were also carefully performed. The results show that the currently running batch processing system is a major challenge. The proposed solution reengineers the current business process and implements an information technology tool as a driver by digitizing the proposed solutions. The new business process leads to an improvement in processing the international student application from more than 60 days to only 29 days. Moreover, the proposed business process can minimize the opportunity loss of more than Rp3,8 billion annually.
Co-Authors -, Viencent Adu, Enga Prinda Agus Muliantara Ananda Puja Cahyani, Ni Luh Gede Andrayuga Mardhayiska, I Made Ari Mogi, I Komang Atmaja, I Dewa Made Bayu Dewi, Ni Wayan Sani Utari Fahmi Ahmad Arum Pratama Ganeswara, Putu Ryan Genaldy Septianto Mbuik Gita, Ni Nyoman Sukma Prasetyadewi Hairul, Hairullah Hangralim, Ryan Harta, I Gede Bendesa Aria I Gede Aditya Mahardika Pratama I Gede Arta Wibawa I Gusti Agung Gede Arya Kadyanan I Gusti Anom Cahyadi Putra I Gusti Ngurah Anom Cahyadi Putra I Kadek Agus Chandra Pradika I Kadek Ari Surya I Ketut Gede Suhartana I Ketut Gede Udha Krisna Yasa I Made Agus Widiana Putra I Made Wardana I Made Widhi Wirawan I Wayan Supriana I Wayan Wijaya Kusuma Sandi I. W. Arka I. W. Supriana I.G.N.A.C. Putra Ida Bagus Ary Indra Iswara Ida Bagus Gede Dwidasmara Ida Bagus Gede Sarasvananda Ida Bagus Made Mahendra IGNAC Putra Indrayasa, I Wayan Gede IPGH Suputra Irianto Koten IW Arka Jayadi, I Putu Indie Surya Koten, Irianto Liko kresnawan, Lanang Ary Kusuma, I Made Cantiawan Giri Luh Arida Ayu Rahning Putri Mbuik, Genaldy Septianto Ngakan Nyoman Kutha Krisnawijaya Ngurah Agus Sanjaya ER Ni Made Yuli Cahyani Ni Putu Sri Harta Mimba Palguna, I Wayan Gede Adi Putra, Ida Ayu Gde Suwiprabayanti Putu Audi Pasuatmadi Putu Bayu Baskara Raharja, Made Agung Siddarta, Wahyu Surya, I Nyoman Dheva Suryana, Kadek Andre Sutanegara, Made Dimas Dwi Wahyu Ananta, I Gede Ngurah Wati, Ni Putu Sintia Wibawa, Putu Widyantara Artanta Widiatmika, I Putu Agus Wahyu Wijaya, Wahyu Septian Windayani, Ni Wayan Wiraputri, Ni Putu Sri Agnita Samyami