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All Journal Journal of Economic, Bussines and Accounting (COSTING) Jurnal Manajerial JURNAL MANAJEMEN DAN BISNIS INDONESIA Jurnal Riset Bisnis dan Manajemen Kontribusia : Research Dissemination for Community Development Enrichment : Journal of Management Jurnal Manajemen Bisnis DedikasiMU: Journal of Community Service Interdisciplinary Social Studies Action Research Literate (ARL) Master: Jurnal Manajemen dan Bisnis Terapan Jurnal Adijaya Multidisiplin VISA: Journal of Vision and Ideas El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Journal of Ekonomics, Finance, and Management Studies KAMBOTI : Jurnal Sosial dan Humaniora
Wenti Krisnawati
Universitas Muhammadiyah Gresik
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Pengaruh Rebranding, Persepsi Kualitas, dan Brand Image Terhadap Loyalitas Konsumen pada PT. Cipta Giri Sentosa. Awwaliyah, Nurul Aini Al; Krisnawati, Wenti; Saepuloh, Asep
VISA: Journal of Vision and Ideas Vol. 4 No. 1 (2024): VISA: Journal of Vision and Ideas
Publisher : IAI Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/visa.v4i1.2000

Abstract

This study aims to analyze the influence of Rebranding, Preceived Quality, and Brand Image on Consumer Loyalty at PT. Copyright Giri Sentosa. This study used quantitative research with 100 respondents. Purposive sampling data sampling technique was collected through 100 respondents. This study used primary data obtained from the distribution of questionnaires online. The respondents were patients of Semen Gresik Hospital who had or are using CGS Drug Delivery Service. Then, non-probability sampling is used for sampling. In this study, it was found that there was a positive and significant influence between Quality Perception and Brand Image on Consumer Loyalty, while Rebranding had a positive but not significant influence on consumer loyalty. The results showed that the Rebranding (X1) has an insignificant effect on the variable of consumer loyalty (Y), this shows that respondents are more likely to prioritize the quality of products or services rather than just changes in the company's visual identity so that these changes do not guarantee consumers to be loyal to CGS drug delivery services. Quality perception variable (X2) has a significant effect on consumer loyalty variable (Y), This shows that the quality provided by CGS matches or even exceeds their expectations thus, making consumers give high value to the quality of service and consumers become loyal. Brand Image variable (X3) has a significant effect on Consumer loyalty variable (Y), This shows that CGS drug delivery service customers tend to have a positive perception of the CGS brand so, this can have a positive impact on customer loyalty., The conclusion is that the Rebranding variable has a positive but not significant effect, while the quality perception and Brand Image variables have a positive and significant effect.
Pengaruh Content Marketing, Brand Image dan Electronic Word of Mouth pada Purchase Intention Produk Hand Body Scarlett Dzin Nada Arzaqiyah; Wenti Krisnawati
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 12 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i12.6137

Abstract

This study aims to analyze the influence of content marketing, brand image, and electronic word of mouth (EWOM) on consumer purchase intention for Scarlett hand body products in Gresik. The research adopts a quantitative approach using surveys with 200 respondents selected through purposive sampling. Data were analyzed using multiple linear regression methods. The findings reveal that all three independent variables significantly influence consumer purchase intention. The study concludes with recommendations for Scarlett to enhance its social media-based marketing strategies and strengthen brand image through creative content.
Pengaruh Experiential Marketing, Service Quality, Brand Image, Price, dan Customer Expectations Terhadap Customer Satisfaction pada Bioskop XXI Gresik Rohdlotul Aisy Rofidah; Wenti Krisnawati
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 12 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i12.6139

Abstract

This study aims to analyze the influence of experiential marketing, service quality, brand image, price, and customer expectations on customer satisfaction at XXI Cinema Gresik. The research method used is a quantitative approach by distributing questionnaires to 240 respondents. The results show that the variables of experiential marketing, service quality, price, and customer expectations have a significant influence on customer satisfaction while the brand image variable does not have a significant effect on customer satisfaction. In conclusion, companies are advised to improve service quality and experience-based marketing strategies.
Content Marketing, Brand Awareness, and Online Customer Review on Housewives’ Purchase Intention on Shopee Riyadini, Nikita Gabby; Krisnawati, Wenti
Interdisciplinary Social Studies Vol. 1 No. 6 (2022): Special Issue
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/iss.v1i6.149

Abstract

This research aims to find out the influence of Content Marketing, Brand Awareness, and Online Customer reviews on Purchase Intention on Housewives (IRT) in Shopee E-Commerce. The study used a sample of 107 respondents, the type of data used is primary and secondary. The purpose of this study was to find out the influence of Content Marketing, Brand Awareness, and Online Customer reviews on Purchase Intention on Housewives (IRT) using multiple linear regression analysis methods using the SPSS 20 program. The results showed that content marketing variables have a positive and significant effect on purchase intention, brand awareness has a positive and significant effect on purchase intention and online customer review has a positive and significant effect on purchase intention.
Visual Merchandising, Celebrity Endorsers, Advertisement Creativity, and E-Service Quality on Netflix Purchase Decision Mardani, Wilda Ayu Putri; Krisnawati, Wenti
Interdisciplinary Social Studies Vol. 1 No. 6 (2022): Special Issue
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/iss.v1i6.155

Abstract

Background: Advances in technology are not foreign to us. Over time, technology is growing rapidly and rapidly, making it easier for people to access and utilize technology. The development of technology, especially in the field of information, has an impact on several sectors of life, including the economic, social, and cultural sectors. Aim: This research aims to find out the influence of Visual Merchandising, Celebrity endorsers, ad creativity, and E-service Quality on the purchase of the Netflix video streaming app. Method: Using 100 respondents as a sample. The study used multiple linear regression analysis using four hypotheses. Test the hypothesis using the t-test with a signification level of 0.05. Findings: The calculation results showed that the free variables namely Visual Merchandising, Celebrity Endorser, Creative Advertising, and E-Service Quality partially positively affected the purchase number with signification numbers below 0.05. Based on the results of the analysis, it is expected that Netflix can improve Visual Merchandising, Celebrity Endorser, advertising creativity, and E-service Quality. This will increase the number of purchases of the Netflix video streaming app.
Co-Authors Abdurrahman Faris Indriya Himawan Ade Seldianto S.P Aprilia, Putri Windy Arni A.T Asep Saepuloh Awwaliyah, Nurul Aini Al Azimaturrafiah Azimaturrafiah Barri, Ziko Malifon Ahmad Al Briliyan Putri Cintiya Wati Dzin Nada Arzaqiyah Dzuhriawan Farrikh Dzulquarnain, Abi Hanif Eka Wahyu NFS Eka Wahyu Nur Farrikh Dzuhriawan Firnanda, Alifiya Ayu Gia Mutiarasari, N Azizia Isnainiah Rachmawati Mardani, Wilda Ayu Putri Moh. Agung Surianto Mohammad Akmal Hakam Harbiansyah Nadila Puspitasari Riyadini, Nikita Gabby Rohdlotul Aisy Rofidah Roziana Ainul Hidayati Suaibatul Aslamiyah Sukaris Suwandi S. Sangadji Widya Indah Maghfiroh