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Behavioral Intentions of Generation Z and Millennial Users of Telemedicine: A UTAUT 2 Analysis from the Halodoc User Perspective Hidayah, Nur Aeni; Utami, Meinarini Catur; Rizki, Irfan Nur
Journal of Information System and Informatics Vol 6 No 3 (2024): September
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v6i3.786

Abstract

The rapid development of telemedicine has significantly transformed health services, leveraging technological sophistication to enhance medical consultations and treatments. Halodoc, a leading telemedicine application, has positively impacted the health sector. However, user reviews on the Google Play Store indicate issues that may affect user satisfaction and behavioral intention. Despite Millennials and Generation Z being major digital platform users, Generation X reports the highest satisfaction with telemedicine services. This study aims to validate the factors influencing and interrelating user satisfaction and behavioral intention in using the Halodoc application. Employing a quantitative approach with PLS-SEM data analysis, the study integrates the UTAUT 2 model with the Delone & McLean model. The results reveal that out of eight hypotheses, seven are supported, with Effort Expectancy on User Satisfaction being the only rejected hypothesis. The findings highlight that User Satisfaction significantly influences Behavioral Intention, underscoring the importance of enhancing user experience to improve telemedicine adoption.
PENERAPAN MULTI-ATTRIBUTE UTILITY THEORY DALAM PEMILIHAN FASILITAS KAMPUS BERDASARKAN PREFERENSI MAHASISWA Faris, Muhammad; Nashikha, Ainun; Fetrina, Elvi; Aini, Qurrotul; Utami , Meinarini Catur
JURNAL PERANGKAT LUNAK Vol 7 No 1 (2025): Jurnal Perangkat Lunak
Publisher : Indragiri Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/jupel.v7i1.3996

Abstract

Fasilitas kampus, seperti perpustakaan, laboratorium, pusat olahraga, fasilitas ibadah, dan fasilitas kesehatan, memainkan peran penting dalam mendukung kehidupan akademik dan non-akademik mahasiswa. Namun, tantangan yang dihadapi adalah menentukan fasilitas mana yang harus diprioritaskan untuk pengembangan, mengingat preferensi mahasiswa yang beragam. Tujuan penelitian ini adalah memberikan prioritas rekomendasi fasilitas kampus yang perlu diperbaiki atau dikembangkan sehingga pihak kampus dapat menetapkan prioritas pengembangan fasilitas kampus. Penelitian ini menggunakan Multi-Attribute Utility Theory (MAUT) dengan pembobotan kriteria menggunakan metode Rank Order Centroid (ROC). Data yang dikumpulkan dari 52 responden melalui kuesioner diolah menggunakan Microsoft Excel. Hasil penelitian menunjukkan bahwa gedung parkir adalah prioritas utama untuk perbaikan, karena mendapatkan nilai 0.000 dalam perhitungan MAUT, diikuti oleh layanan kesehatan, student center, masjid, dan perpustakaan.
The Degree of Religiosity, Motivation, Islamic Personality, and Cultural Values of Software Developers and Their Relevance to Work Behavior Utami, Meinarini Catur; Al Anziy, Misyal S; Rosyada, Dede; Suryani, Erma; Hakiem, Nashrul
JURNAL INDO-ISLAMIKA Vol 14, No 1 (2024)
Publisher : Graduate School of Syarif Hidayatullah State Islamic University Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/jii.v14i1.39839

Abstract

The use of the Internet in various fields has grownrapidly, as it makes one's activities more efficient andeffective. This necessitates the development of anapplication specific to its intended use, which in turnrequires a software developer's expertise. Indonesia hasa scarcity of software developers, a situation akin to anIT crisis that indirectly impacts software developerperformance. This study aims to determine the level ofreligiosity, motivation, Islamic personality, and culturalvalue of software developers, as well as theirrelationship to work behavior. A quantitative approachwas used, with 157 respondents from West Java, Jakarta,and Banten surveyed and 15 interviewed. The study'sfindings showed that the respondents' religiosity,motivation, Islamic personality, and cultural values hadalready entered the good category. According torespondents, there was a significant relationshipbetween religiosity, motivation, Islamic personality,cultural values, and work behavior.
Penerapan Metode Profile Matching untuk Menunjang Keputusan Seleksi Penerimaan Anggota pada Perusahaan Marikator Widia Ramadhani; Yuliwanda Anggi Kusumastuti; Elvi Fetrina; Qurrotul Aini; Meinarini Catur Utami
Journal of Applied Computer Science and Technology Vol 6 No 1 (2025): Juni 2025
Publisher : Indonesian Society of Applied Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52158/jacost.v6i1.1109

Abstract

The process of placing members in the XYZ organization is not optimal due to errors in placement or mismatches between fields and the positions assigned to its members. This is evidenced by members lacking maximum competence in their designated divisions, leading to slow organizational performance. Therefore, optimal human resource management in an organization requires selecting members with the right profiles to enhance operational performance. This study aims to determine a ranking and identify the best candidates for new member selection by applying the profile-matching method in the recruitment process of the XYZ organization. This approach considers criteria such as CVs, short essays, and interviews, using prospective member data comprising 19 (nineteen) individuals as the population and 5 (five) as the sample. Profile matching is a systematic approach for comparing the suitability of prospective member profiles against predefined criteria, enabling a more detailed and objective evaluation. This method helps identify competence gaps between candidates and expected criteria and minimizes the risk of placement errors within the organization. The calculation process is carried out using Microsoft Excel and a simple program developed with Python, utilizing Google Colab as the code editor. The study results indicate that the profile-matching method effectively identifies prospective members who best align with the organization's qualifications. Among the five candidates evaluated, Candidate 1 achieved the highest final score of 4.0556, indicating the most optimal suitability with the established criteria.
Analisis Niat Adopsi Aplikasi Bank Digital menggunakan UTAUT dan DeLone & McLean Irsan, Yusuf Nabiil; Utami, Meinarini Catur; Fetrina, Elvi
Jurnal Teknologi Dan Sistem Informasi Bisnis Vol 7 No 2 (2025): April 2025
Publisher : Prodi Sistem Informasi Universitas Dharma Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jteksis.v7i2.1938

Abstract

Digital banks generally lose money in their first 2-3 years, because most of the company's funds are invested in technology. The number of digital banks in Indonesia is expected to continue to grow every year. The increasing number makes competition between banking companies increasingly fierce in terms of attracting users to achieve high incomes. The large amount of digital banking provides various options for the Indonesians to choose the application services according to personal preferences. The purpose of this study was to determine what factors influence a user in making the intention to adopt a digital banking application. This quantitative research was conducted using the Partial Least Square SEM analysis method using the SmartPLS tool. As many as 400 data samples were used, obtained through purposive sampling techniques spread across Jabodetabek. The results of the study showed that system quality, social influence, and facilitating conditions were the factors that influenced users in their intention to adopt digital banking applications. This shows that digital banking companies need to improve these three aspects in order to acquire new users to gain profits and be able to compete amidst the increasing emergence of digital banking applications in Indonesia.
Reviewing Factors of Audience Engagement in Live Streaming Subiyakto, Aang; Yudhanta, Satya; Nurmiati, Evy; Utami, Meinarini Catur; Fetrina, Elvy; Sugiarti, Yuni; Hakiem, Nashrul; Huda, Muhammad Qomarul; Sangsawang, Thosporn
Jurnal CoreIT: Jurnal Hasil Penelitian Ilmu Komputer dan Teknologi Informasi Vol 11, No 1 (2025): June 2025
Publisher : Fakultas Sains dan Teknologi, Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/coreit.v11i1.36039

Abstract

Live streaming has become one of the most prominent digital phenomena in recent years, changing the way individuals interact, consume content and shop online. This study aims to identify and analyze the factors that influence audience engagement in live streaming, including audience motivation, the role of social interaction, technological features, platform distribution, and popular genres. Through a systematic literature review approach, 27 articles from relevant ScienceDirect and DOAJ databases were selected for analysis. The study results show that audience engagement is mainly influenced by parasocial interaction (PSI), entertainment-based motivation (hedonic value), and practical benefits (utilitarian value). Technologies such as live chat, gifting, and data-driven recommendation systems strengthen viewing duration and audience loyalty. In addition, platforms such as Twitch dominate the gaming and esports genres, while TikTok Live thrives in the e-commerce space. New genres such as VTubers and travel offer opportunities to attract a wider audience with avatar-based interaction approaches and virtual experiences. The research also identified gaps in the literature, including a lack of studies on local platforms, new genres, and the impact of innovative technologies such as AR/VR. This study makes an academic contribution by summarizing key findings and providing strategic guidance for platform developers, streamers and businesses in creating more engaging and effective live streaming experiences.
TINJAUAN SCOPING REVIEW DAN STUDI KASUS Utami, Meinarini Catur; Jahar, Asep Saifuddin; Zulkifli, Zulkifli
RADIAL : Jurnal Peradaban Sains, Rekayasa dan Teknologi Vol. 9 No. 2 (2021): RADIAL: JuRnal PerADaban SaIns RekAyasan dan TeknoLogi
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37971/radial.v9i2.231

Abstract

Tinjauan pustaka perlu dilakukan dalam suatu penelitian, akan tetapi karena minimnya referensi terkait penyusunan tinjauan pustaka, masih banyak peneliti yang tidak memahami bagaimana menyusun sebuah tinjauan pustaka yang akan membantunya dalam pencarian novelty penelitiannya serta posisi penelitiannya ada di area mana,. Untuk itu, tujuan penulisan artikel ini memberikan panduan tentang penyusunan tinjauan pustaka dengan metode penyusunan artikel menggunakan identifikasi wacana dari berbagai sumber serta analisis deskriptif berupa review penerapan tinjauan pustaka dalam karya ilmiah sebagai studi kasus. Terdapat tinjauan pustaka Scoping Review yang memiliki 6 tahapan di mana tahapan terakhir merupakan optional. Pada tahap ke-3 banyak penelitian menggunakan framework PRISMA (The Preferred Reporting Items for Systematic Reviews and Meta-Analyses) untuk proses seleksi sumber literatur yang telah dikumpulkan. Pada artikel ini, penulis menggunakan 2 disertasi (dalam dan luar negeri) dan 1 jurnal publikasi (dalam negeri) sebagai studi kasus. Langkah-langkah metode Scoping Review yang dikerjakan sudah sesuai teori. Pada disertasi dalam negeri, tinjauan pustaka digunakan sebagai salah satu metode penelitian yang membantu peneliti dalam menyusun model pengukuran teknologi informasi sebagai dasar rekomendasi kebijakan yang akan diusulkan, sedangkan untuk disertasi luar negeri dan jurnal dalam negeri menggunakan Scoping Review sebagai metode utama penelitian (a stand-alone review) untuk menghasilkan usulan theoritical framework
Profile Matching in Python to Identify Tourist Destinations for The Development of National Tourism Utami, Meinarini Catur; Aini, Qurrotul; Fetrina, Elvi; Tsauri, Muhammad Shofian; Safitri, Mella
Applied Information System and Management (AISM) Vol. 8 No. 2 (2025): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v8i2.46683

Abstract

Tourism has emerged as a key contributor to state revenue and has played a crucial role in national economic recovery following the Covid-19 pandemic, establishing itself as a new engine for the country’s economic growth. In response to this, the government—through the Ministry of Tourism and Creative Economy—is actively promoting development in the tourism sector to enhance numerous tourist attractions in Indonesia, which are renowned for their beauty and recognized globally. However, the Ministry faces several challenges, including the need for technological advancements and the expansion of infrastructure. Addressing these needs will require substantial financial investment to optimize all tourism sites. This study aims to identify 22 tourist attractions across Indonesia using the Profile Matching method in Python programming, based on seven established criteria. The uniqueness about this study is that this research implemented  a simple Python script and the tourist attractions are spread across all regions of Indonesia. The results of the study highlight three tourist destinations that warrant government attention for optimization: Lake Maninjau, Rantepao, and Seminyak. To facilitate improvement, several areas require focus, including upgrading access roads, enhancing basic facilities, fostering community participation, developing human resources, and leveraging technology. The analysis using Python demonstrates that the software performs efficiently, processing 22 data points with seven criteria in a mere 0.06 seconds.
Pemanfaatan Fuzzy Logic dan Hill Climbing untuk Optimasi Pengelolaan Tempat Pengolahan Sampah Reduce-Reuse-Recycle (TPS 3R) pada Dinas Lingkungan Hidup (DLH) DKI Jakarta Arbi, Ramadana; Utami, Meinarini Catur; Aini, Qurrotul
Jurnal Teknologi Informasi dan Ilmu Komputer Vol 8 No 6: Desember 2021
Publisher : Fakultas Ilmu Komputer, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jtiik.2021863544

Abstract

DLH DKI Jakarta merupakan lembaga pemerintah yang bertanggung jawab terhadap pengelolaan sekitar 1.125 Tempat Penampungan Sampah Sementara (TPS) yang tersebar di lima wilayah di DKI Jakarta, yaitu Jakarta Selatan, Jakarta Timur, Jakarta Barat, Jakarta Utara dan Jakarta Pusat. Sejumlah TPS yang tersebar tersebut, turut di dalamnya beberapa TPS 3R (Reduce, Reuse, Recycle). TPS 3R lebih kompleks pemanfaatannya bila dibandingkan dengan TPS biasa karena TPS 3R selain berfungsi sebagai TPS, juga dapat untuk memperbaiki kondisi sampah atau limbah sebelum diteruskan ke TPA (Tempat Pemrosesan Akhir). Kondisi TPS 3R saat ini belum bisa maksimal fungsinya, disebabkan fasilitas yang belum memadai, seperti menurunnya kualitas alat pencacah organik, tidak adanya wadah pemilahan dan ruang pemilahan. Oleh karena itu, perlu kiranya pengucuran dana bagi TPS 3R. Akan tetapi karena terbatasnya dana, maka perlu memilih TPS 3R mana yang akan diprioritaskan mendapat bantuan dana. Oleh karena itu, penelitian ini bertujuan membangun sistem pendukung keputusan dalam menentukan prioritas TPS 3R DLH DKI Jakarta dengan menggunakan metode optimasi yang mengacu pada 5 kriteria yaitu luas lahan, fasilitas, jarak, kondisi jalan, dan kondisi estetika lingkungan, serta metode pengembangan sistem RAD (Rapid Application Development). Peneliti menggunakan metode optimasi Fuzzy Logic sebagai metode pembobotan nilai kriteria dan Hill Climbing untuk menentukan alternatif terbaik yang ada. Adapun sistem yang dihasilkan memberikan kontribusi kepada DLH yaitu dapat menentukan TPS 3R yang berhak mendapatkan bantuan dana secara cepat dan tepat. AbstractDLH DKI Jakarta is a Government Institution that responsible for waste management about 1125 temporary waste shelters (TPS) spread across 5 Regions in DKI Jakarta; i.e South Jakarta, East Jakarta, West Jakarta, North Jakarta, and Central Jakarta. All those TPS’s are including some of 3R TPS (Reduce, Reuse, and Recycle).    The 3R TPS is more complex in term of their usage rather than normal TPS as the 3R TPS’s instead of being a normal TPS, they could also fix the rubbish or waste before send it to Final Processing Place (TPA). The 3R TPS is still functionally not maximum way to be used as inadequate facilities such as quality degradation on organic counter, and there is no mechanical separation place and its room. With that reasons, the 3R TPS needs to be financial supported.  And considering the financial limitation from DKI Government, there is need to select suitable 3R TPS on priorities to get financial support. Therefore, this study aims to build a decision support system in determining the priority of TPS 3R DLH DKI Jakarta by using an optimization method that refers to five criteria, namely land area, facilities, distance, road conditions, and environmental aesthetic conditions, as well as Rapid Application Development (RAD). The fuzzy logic is a method of weighting the criteria and Hill Cimbing is optimization method to determine the best of alternatives. The result contributes to DLH, which is to determine which TPS 3R is entitled to receive funding quickly and precisely.
End User Computing Satisfaction : Model Analisis Kepuasan Pengguna Aplikasi Menggunakan Partial Least Square Structural Equation Modeling (Studi Kasus) Perdana, Aditia Angga; Utami, Meinarini Catur; Aini, Qurrotul
Jurnal Teknologi Informasi dan Ilmu Komputer Vol 8 No 6: Desember 2021
Publisher : Fakultas Ilmu Komputer, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jtiik.2021863586

Abstract

Toyota Sales Operation atau dikenal sebagai AUTO2000 adalah bagian dari perseroan terbuka PT. Astra yang beroperasi di sektor otomotif dan sudah menjalankan beberapa servis untuk menaikkan kepuasan pelanggan. Salah satunya dengan menghadirkan AUTO2000 Mobile, sebagai fasilitas pemesanan servis kendaraan secara online yang bertujuan untuk memudahkan pengguna untuk mempercepat proses bisnis dan mengurangi bahkan menghilangkan durasi waktu mengantri. Namun dalam penerapannya masih banyak kekurangan maupun kelemahan yang dirasakan pengguna di antaranya masih ada bugs, tidak ada fitur real-time chat serta beberapa pengguna masih kesulitan menggunakan aplikasi tersebut. Capaian riset ini adalah menginvestigasi tingkat kepuasan pelanggan dan memperoleh variabel signifikan yang berdampak pada kepuasan pelanggan Aplikasi AUTO2000 Mobile. Metode riset ini menerapkan End-User Computing Satisfaction (EUCS) dengan cara kuantitatif dan diseminasi kuesioner mendapatkan informasi dari objek penelitian. Populasi dalam riset ini adalah pemakai AUTO2000 Mobile. Dari populasi tersebut terpilih sebanyak 252 responden dan diseminasi kuesioner dilaksanakan melalui daring dan membagikan secara langsung dengan cara simple random sampling. Setelah itu, data yang dikumpulkan diolah dengan program Microsoft Excel 2016 serta PLS-SEM mengoperasikan tool SmartPLS 3.2.7. Hasilnya, terdapat 5 jalur yang diuji, H0 ditolak untuk empat variabel dan H0 diterima untuk satu variabel. Terdapat empat variabel yang berpengaruh signifikan pada kepuasan pelanggan AUTO2000 Mobile yaitu: accuracy, content, format dan ease of use. AbstractToyota Sales Operation or known as AUTO2000 is part of the public company PT. Astra that engaged in the automotive sector and has done several service improvements to increase customer satisfaction. One of them is by presenting AUTO2000 Mobile, which is an online vehicle service ordering facility that is implemented to make it easier for users, therefore it is considered to speed up business processes and reduce or even eliminate the duration of the queue. But in its implementation there are still many shortcomings and weaknesses felt by users including bugs, there is no real-time chat feature, and some users still have difficulty using the application, hence it is prominent to conduct study dealing with end-user satisfaction. The aim of this research is to analysis of end-user satisfaction level and determine the variables that impact end-user satisfaction of the AUTO2000 Mobile Application. This research method deals with End-User Computing Satisfaction (EUCS) with a quantitative approach and questionnaire distribution to obtain data from respondents. The research subject in this study are AUTO2000 Mobile users. The population consist of 252 respondents and questionnaires are distributed online and offline with simple random sampling. Furthermore, the obtained data were analyzed using Ms. Excel 2016 and with the PLS-SEM approach using SmartPLS 3.2.7. The result, from the 5 paths tested, H0 is rejected for four variables and H0 is accepted for one variable. There are four variables that have a significant effect on customer satisfaction of AUTO2000 Mobile, namely: accuracy, content, format and ease of use.