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Journal : TELKOMNIKA (Telecommunication Computing Electronics and Control)

Business Process Reengineering on Customer Service and Procurement Units in Clinical Laboratory Dewi Agushinta R.; Anindito Yoga Pratama; Suryadi Harmanto S
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 13, No 2: June 2015
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v13i2.509

Abstract

Existing business processes on a Clinical laboratory located in Bekasi is still run manually. It takes a lot of time to do more process, especially in customer service and procurement units. These inefficient processes are analyzed here. Utilization of information technology (IT) supports operations of company and even improves efficiency and effectiveness of a company. However, the use of information technology must be balanced with readiness of existing resources to operate. Without supporting resources, especially human resources available, information technology is nothing. Business Reengineering Process method used to comprehend the existing business process, determine processes to be reengineered, investigate alternative redesign, simulate the existing business processes and the proposed business processes, performed an analysis of simulation results, and seeking opportunities in corporate using information technology.This Business Process Reengineering (BPR) research helped Clinical laboratory especially in customer service and procurement in improving efficiency and effectiveness of existing processes that will ultimately reduce cost and time. Results showed that business processes increase with information technology utilization and minimize the use of employee.
Utilization of Near Field Communication Technology for Loyalty Management Ferina Ferdianti; Yusuf Triyuswoyo; Dewi Agushinta R.
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 11, No 3: September 2013
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v11i3.1147

Abstract

Near Field Communication (NFC) is one of wireless technology developed at this time. We can use a mobile phone to do many transactions with NFC. Mobile developments have created to provide convenience for users in all aspects. However, at this time the function of NFC just limited for payment and micropayment. Beside it, there are assets that support to increase sales with attention of loyality management system. In this system, discounts or prizes are given based on data mining for every transaction customers. This loyalty management has three concepts. Those are Frequency, Recency and Quantity (FRQ). The goals are minimizing the cost, making purchase process faster, and managing data obtained through the NFC technology more simple. The result of this paper is the procedure to use data mining of NFC for loyalty management and designing system using Unified Modeling Language approach.
Future Smart Cooking Machine System Design Alif Ahmad Syamsudduha; Dyah Pratiwi; Ardhani Reswari Yudistari; Jonathan Hindharta; Dewi Agushinta R.
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 11, No 4: December 2013
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v11i4.1207

Abstract

There are many tools make human task get easier. Cooking has become a basic necessity for human beings, since food is one of basic human needs. Until now, the cooking equipment being used is still a hand tool. However everyone has slightly high activity. The presence of cooking tools that can do the cooking work by itself is now necessary. Future smart cooking machine is an artificial intelligence machine that can do cooking work automatically. With this system design, the time is minimized and the ease of work is expected to be achieved. The development of this system is carried out with system development life cycle (SDLC) methods. Prototyping method used in this system is a throw-away prototyping approach. At the end of this research there will be produced a cooking machine system design including physical design engine and interface design.
Co-Authors -, Hustinawaty Achmad Benny Mutiara Adam Huda Nugraha Aditia Arga Pratama Agung Satria Ahmad Hidayat Akbar, Rizky Alif Ahmad Syamsudduha Andi Shahreza Harahap Anggari, Elevanita Anindito Yoga Pratama Anindito Yoga Pratama Anindito Yoga Pratama Anindito Yoga Pratama Antonius Angga Kurniawan Ardhani Reswari Yudistari Armita Widyasuri Ayu Hardianti Besty Ghina Cyntya Widyarsih Delvita Dita Putri Anggrayni Denisha Trihapningsari Dharma Tintri Ediraras Diana Tri Susetianigtias Dini Sundani Dyah Pratiwi Edy Nursanta Emirul Bahar Ety Sutanty Fajar Nugraha Ferina Ferdianti Gagah Lanang Ramadhan Grace Desi Geoloni Hafiz Ma'ruf Hanifah Aprilia Nur’aini Haniyah Haniyah Harya Iswara A.W. Henny Medyawati Henny Medyawati Henri Muel Herry Sussanto Hustinawaty Hustinawaty, Hustinawaty Ihsan Jatnika Ika Setiowati Suprihatin Indira Mahayani Irwan Bastian Jhordy Wong Johanna Sindya Widjaya Jonathan Hindharta Khoirul Islam Lia Ambarwati Lintang Yuniar Banowosari Lintang Yuniar Banowosari M. Abdul Mukhyi Mariono Reksoprodjo Martina Octavia Mega Maralisa Putri Metty Mustikasari Muhammad Edy Supriyadi Murniyati Murniyati Neneng Winarsih Regy Dwi Septian Remi Senjaya Remi Senjaya riamande jelita tambunan Rifki Kosasih Rindani, Fiena Rizka Yulianti Putri Rodiah Rodiah Rustam M. Ali Sandi Agung Sarifuddin Madenda Sigit Widiarto Soeltan Zaki Sova, Erma Sri Rahayu Puspita Sari sugrio dwi darmawan Suryadi H. S. Suryadi Harmanto Syifah Paujiah Vega Valentine Yahya Novi Andi Cuhwanto Yoga Yuniadi Yogi Oktopianto Yurista Vipriyanti Yusuf Triyuswoyo Yuti Dewita Arimbi