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Implementasi Sistem Antrian Digital Di Kantor Kecamatan Winongan Kabupaten Pasuruan Satunggale Kurniawan; Rahman, Muhammad Afifi; Rusmini
Journal on Pustaka Cendekia Informatika Vol. 1 No. 2 (2023): Journal on Pustaka Cendekia Informatika: Volume 1 Nomor 2 June-September Tahun
Publisher : PT Pustaka Cendekia Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70292/pctif.v1i2.25

Abstract

Penelitian ini bertujuan ingin mengungkap permasalahan Pelayanan Terpadu ( PATEN ) yang ada di Kantor Kecamatan Winongan Kabupaten Pasuruan dengan sistem antrian MANUAL. Dari beberapa informasi yang di himpun dari masyarakat yang mengantri Pelayanan dengan sistem antrian manual kurang efektif dan efisiIen. Sehingga untuk memenuhi kebutuhan pelayanan masyarakat yang baik , Instansi Kantor Kecamatan perlu adanya inovasi sistem antrian DIGITAL. permasalahan Pelayanan Terpadu ( PATEN ) yang ada di Kantor Kecamatan Winongan Kabupaten Pasuruan dengan sistem antrian MANUAL. Dari beberapa informasi yang di himpun dari masyarakat yang mengantri Pelayanan dengan sistem antrian manual kurang efektif dan efisiIen. Sehingga untuk memenuhi kebutuhan pelayanan masyarakat yang baik , Instansi Kantor Kecamatan perlu adanya inovasi sistem antrian DIGITAL.. Inovasi merupakan peralihan dari prinsip-prinsip, proses dan praktik-praktik manajemen tradisional atau pergeseran dari bentuk organisasi yang lama ke manajemen modern. Pelayanan Pemerintah kepada masyarakat yang dikenal dengan sebutan pelayanan publik merupakan isu yang sangat strategis karena interaksi antara pemerintah dan masyarakat. Penelitian ini menggunakan pendekatan deskriptif kualitatif dalam rangka mengetahui Inovasi pelayanan publik. Data yang digunakan yaitu data primer dan data sekunder. Teknik pengumpulan data dilakukan dengan observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa inovasi pelayanan publik dengan sistem antrian Digital adalah inovasi conseptual dimana memunculkan paradigma, ide, gagasan, pemikiran dan terobosan baru. Sedangkan inovasi delivery adalah termasuk cara – cara baru atau dalam menyelesaikan masalah, memberikan layanan atau berinteraksi dengan klien untuk tujuan pemberian layanan khusus kepada pelanggan.
Peningkatan Hasil Belajar Bercakap Cakap dalam Bahasa Inggris menggunakan Media Puzzle pada Siswa Kelas V SD YPPGI Nokapaka Satunggale Kurniawan; Rahman, Muhammad Afifi; Mendiron Yigibalom
Journal on Pustaka Cendekia Informatika Vol. 1 No. 3 (2024): Journal on Pustaka Cendekia Informatika: Volume 1 Nomor 3 Oktober 2023 - Januar
Publisher : PT Pustaka Cendekia Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70292/pctif.v1i3.26

Abstract

The success of the teaching and learning process is largely determined by a teacher who transfers knowledge through the learning process, in this case learning strategies are important in the learning process. Many lessons in class are carried out by teachers, lessons that are often used in the learning process include: lecture learning, question and answer learning, discussion learning, assignment learning, demonstration learning, field trip learning, group work (inquiry), learning role playing, dialogue learning, argumentative learning, and story telling. Based on the considerations above, it is necessary to develop a learning method that is able to involve student participation as a whole so that teaching and learning activities are not only dominated by certain students. In addition, through choosing this learning method, it is hoped that the source of information that students receive will not only come from the teacher but can also increase student participation and activeness in studying and reviewing existing knowledge, especially English subjects. Based on the background of the problem above, the title of this classroom action research was formulated as follows: "Improving learning outcomes for speaking English fluently through learning with puzzle games as a medium for fifth grade students at SD YPPGI NOKAPAKA for the 2023/2024 academic year." The results of this research are: How do students' activities in learning using puzzle games media improve learning outcomes in English speaking among fifth grade students at SD YPPGI NOKAPAKA and can learning using puzzle games media improve the understanding of fifth grade students at YPPGI NOKAPAKA Elementary School about providing information in language? English, This research uses a qualitative approach, namely a form of reflective study by the perpetrators of actions carried out to increase rational stability and also uses classroom action research, namely their actions in carrying out assignments and Puzzle Games are a form of game that challenges creativity and memory. students are more in-depth due to the emergence of motivation to always try to solve problems, but it is still fun because it can be repeated.
“PENGARUH KUALITAS PELAYANAN DAN KOMUNIKASI PEMASARAN TERHADAP KEPUASAN PELANGGANSMARTFRENDI KOTA MALANG” Rahman, Muhammad Afifi
Jurnal Ilmiah Mahasiswa FEB Vol. 2 No. 2
Publisher : Fakultas Ekonomi dan Bisnis Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The development of both information and communication technology requires consumers to increase the intensity in everyday life, because today is in dire need of various elements in the provision of information services and telecommunications.The purpose of this study was the effect of the variable determines the quality of service and marketing communication to customer satisfaction modem Smartfren in Malang.In this study, analyzed the influence of the variable quality of service that consists of items: physical evidence (tangibles), reliability (reliability), assurance (assurance), responsiveness (responsiveness) and empathy (empathy) and variable marketing communication consists of items: advertising ( advertising), personal selling (personal selling), sales promotion (sales promotion), public relations (public relations), as well as direct marketing (direct marketing) to customer satisfaction modem Smartfren in Malang. The study sample was taken by using purposive sampling of 100 consumers who use products such as smartphones Smartfren (mobile phones) and a modem. This study used a survey method explanatory research. The data collection techniques using questionnaires, library research, internet browsing, and interviews. Then, after the data is collected, the sorting is done by analyzing the data followed using a Likert scale, then test the validity and reliability, and for clicking-use tools such as crosstabs statistical software SPSS 16.0.From the research that has been done, the results showed that based on the results of multiple linear regression analysis using the F test (simultaneous) it can be concluded simultaneously affect customer satisfaction, then the t-test results it can be concluded that partially affect customer satisfaction, and based on the results of the regression coefficient (standardized Beta Coefficients), respectively, it is known marketing communications variable dominant influence on customer satisfaction modem Smartfren in Malang. Thus, the effect of service quality and marketing communications simultaneously, partial and dominant influence customer satisfaction. Keyword; Service Quality, Marketing Communications, Customer Satisfaction
Pelaksanaan Bimbingan dan Konseling dalam Pengembangan Karakter Siswa di Sekolah Dasar Putat Satunggale Kurniawan; Rahman, Muhammad Afifi
TADRUSUUN: JURNAL PENDIDIKAN DASAR Vol. 4 No. 1 (2025): Maret 2025
Publisher : STIT Fatahillah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62274/tadrusuun.v4i1.233

Abstract

Guidance and Counseling in elementary schools has a strategic role in shapingstudents' character. This study aims to analyze the implementation of guidanceand counseling in developing students' character in Putat public elementaryschools, identify supporting and inhibiting factors, and develop strategies toimprove the effectiveness of guidance and counseling services. Using adescriptive qualitative approach, this study collected data through observation,interviews, and documentation studies. The results of the study indicate thatguidance and counseling in Putat public elementary schools has been integratedinto the education system, although it still faces obstacles such as limitedprofessional guidance and counseling personnel, lack of parental understanding,and external influences such as social media. Supporting factors include supportfrom the principal, teacher competence, and collaboration with teachers andparents. Strategies to improve the effectiveness of guidance and counselinginclude integration with the curriculum, experience-based learning methods, anddigital technology-based approaches. With improvements in guidance andcounseling services, it is hoped that students' characters can develop optimallyand sustainably.
Evaluasi Terhadap Implementasi Fungsi Manajemen Pendidikan pada SDN Sidokumpul 2 Gresik Satunggale Kurniawan; Rahman, Muhammad Afifi
TADRUSUUN: JURNAL PENDIDIKAN DASAR Vol. 4 No. 1 (2025): Maret 2025
Publisher : STIT Fatahillah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62274/tadrusuun.v4i1.234

Abstract

This study aims to evaluate the implementation of educational management functions at Sidokumpul 2 Gresik public elementary school. The management functions studied include planning, organizing, directing, and controlling. The research method used is a qualitative approach with a descriptive method. Data were collected through in-depth interviews, observations, and documentation. The results of the study indicate that although the implementation of educational management functions at Sidokumpul 2 Gresik Public Elementary School has been running well, there are still obstacles such as budget limitations and a lack of competent educators. Therefore, a more effective management improvement strategy is needed to improve this school's education quality.
Kontribusi Kompetensi Profesional, Komitmen Integritas, Kemampuan Adaptasi, dan Kepuasan Organisasi terhadap Transformasi Sumber Daya Manusia Polri BWS, Didit; Rahman, Muhammad Afifi
Jurnal EMT KITA Vol 10 No 2 (2026): APRIL 2026
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v10i2.6042

Abstract

This study aims to analyze the contribution of professional competence, integrity commitment, adaptability, and organizational satisfaction to the transformation of human resources (HR) in the Indonesian National Police (Polri). HR transformation is central to police reform, involving the enhancement of professionalism, ethics, and adaptability to technological developments and societal demands. The study uses a literature review method, examining 50 scholarly articles, national and international journals, and official Polri reports from the last ten years (2015–2025). The findings indicate that professional competence improves technical skills and decision-making, integrity commitment strengthens ethics and compliance, adaptability enables members to respond to internal and external changes, while organizational satisfaction drives motivation and loyalty. The integration of these four factors significantly contributes to HR transformation, enhancing public service quality, operational effectiveness, and technology adoption. The literature also highlights the need for competency development based on organizational needs, consistent ethical practices, strategies to enhance adaptability, and management of member satisfaction through a supportive work environment. These findings provide a foundation for Polri policymakers to design effective, sustainable, and adaptive HR transformation strategies in response to social and technological dynamics.
THE MEDIATING ROLE OF ORGANIZATIONAL COMMITMENT IN THE RELATIONSHIP BETWEEN TRAINING EFFECTIVENESS AND POLICE PERFORMANCE Earlyanti, Novi Indah; Rahman, Muhammad Afifi
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/vkamks72

Abstract

This literature review article examines the mediating role of organizational commitment in the relationship between training effectiveness and police performance. In contemporary law enforcement environments, training is no longer perceived solely as a technical capacity-building mechanism, but as a strategic organizational process that shapes attitudes, values, and behavioral outcomes. Drawing on empirical studies published within the last decade, this review synthesizes evidence demonstrating that training effectiveness significantly influences police performance, both directly and indirectly through organizational commitment. Organizational commitment functions as a psychological and attitudinal bridge that transforms acquired competencies into consistent and sustainable performance behaviors. Using a systematic literature review approach, this study analyzes twenty-five peer-reviewed journal articles to identify recurring patterns, theoretical explanations, and contextual factors shaping this relationship. The findings reveal that training programs perceived as relevant, fair, and development-oriented foster stronger affective and normative commitment, which in turn enhances task performance, ethical conduct, and service quality among police personnel. The review also highlights gaps in existing research, particularly the limited integration of commitment theory into police training evaluation frameworks. The article concludes by emphasizing the strategic importance of embedding commitment-oriented dimensions into police training systems to strengthen institutional effectiveness and public trust.
Sarong MSMEs in push local economic growth in Gresik City Rahman, Muhammad Afifi
Priviet Social Sciences Journal Vol. 6 No. 3 (2026): March 2026
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v6i3.959

Abstract

This study examines the strategic role of sarong Micro, Small, and Medium Enterprises (MSMEs) in promoting local economic growth in Gresik City, East Java. Using a qualitative descriptive approach, data were collected through interviews, observations, and documentation involving MSME owners, workers, and local consumers. The findings reveal that most sarong MSMEs are family-based businesses that create significant local employment and income opportunities. Through innovation and digital marketing especially via social media platforms these enterprises expand their market reach while preserving traditional weaving motifs unique to Gresik’s cultural identity. Sarong MSMEs not only strengthen the local economy by utilizing local raw materials and labor but also empower women and sustain cultural heritage. However, key challenges persist, including limited access to capital, inadequate managerial and digital skills, and competition from industrial and imported products. Strengthening government support, enhancing digital literacy, and expanding financing access are essential for ensuring their sustainable growth. Overall, sarong MSMEs serve as both economic and socio-cultural agents that significantly contribute to inclusive local development in Gresik City.
Optimalisasi Kepemimpinan Kepala Sekolah dalam Implementasi Deep Learning di SDN Candipari Kurniawan, Satunggale; Putri, Falachaini Anitya; Jannah, Nur; Rahman, Muhammad Afifi
TADRUSUUN: JURNAL PENDIDIKAN DASAR Vol. 5 No. 1 (2026): Maret 2026
Publisher : STIT Fatahillah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62274/tadrusuun.v5i1.340

Abstract

This study aims to analyze the optimization of principal leadership in theimplementation of deep learning at Candipari Elementary School, Porong,Sidoarjo Regency. The research background is based on the importance ofadaptive and visionary leadership in supporting the integration of artificialintelligence-based learning technology in elementary schools. The study used adescriptive qualitative approach with data collection techniques through in-depthinterviews, participant observation, and documentation. Research informantsincluded the principal, teachers, and students involved in deep learning-basedlearning. Data analysis was conducted using a triangulation model of datareduction, data presentation, and conclusion drawing. The results show that theprincipal implemented transformational and collaborative leadership thatfocused on developing a digital-based vision, technology literacy training forteachers, and providing supporting infrastructure. The implementation of deeplearning increased interactivity, personalized learning, and enabled moreeffective monitoring of student learning progress. Despite constraints on initialteacher competencies and limited infrastructure, the principal's supportaccelerated adaptation and increased teacher and student motivation. Thus,optimizing principal leadership is a key factor in the successful integration ofdeep learning to improve the quality of learning in elementary schools.