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All Journal Paradigma : Journal of Science, Religion and Culture Studies Jurnal Pengabdian Masyarakat AbdiMas Jurnal Ilmu Manajemen (JIMMU) Journal of Multidisciplinary Academic JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Journal of Enterprise and Development (JED) Jurnal Ilmiah Manajemen Kesatuan Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Jurnal Bakti Bagi Bangsa Jurnal Manajemen Bisnis dan Organisasi ARZUSIN: Jurnal Manajemen dan Pendidikan Dasar Neo Journal of economy and social humanities AKSIOMA : Jurnal Sains Ekonomi dan Edukasi
Diana Fajarwati
Esa Unggul University
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mechanical Engineering Physics Social Sciences Other

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Journal : Journal of Multidisciplinary Academic

 1 
Transformational Leadership Role in Human Resource Effectiveness Gunawan Gunawan; Rhian Indradewa; Tantri Yanuar Rahmat Syah; Diana Fajarwati
Journal of Multidisciplinary Academic Vol 4, No 6 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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This study aims to determine the relationship of transformational leadership with knowledge codification strategies. Here, transformational leadership with personalization strategies knowledge has codification relationship strategies with human capital and personalization strategies (effectiveness of human resources). In this study, we used quantitative data and structural equation modelling techniques to test the model. The confirmation factor analysis is performed to check internal reliability and data validity. Besides, the questionnaire form was adopted from previous literature. The results show a hypothesis testing with a real level of 0.05 obtained p-value of 0.000
HR Practices, Employment Engagement, Job Crafting, Organizational Citizenship Behavior Affect Task Performance (Bekasi City Banking Company) Tigor Maruhum Hutapea; Rhian Indradewa; Tantri Yanuar R Syah; Diana Fajarwati
Journal of Multidisciplinary Academic Vol 5, No 3 (2021): Science, Engineering and Social Science Series (New Update: With DOI index)
Publisher : Penerbit Kemala Indonesia

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Employee performance is determined by several factors, including employee development practices, work engagement, organizational citizenship behaviour, task performance, and job creator. Here, the implementation of several, factors has become important points during improving job performance to achieve Company's goals. However, the implementation factors are interrelated with job performance improvement. In this study, we use a quantitative approach with a survey method to obtain leadership effects on organizational learning and organizational innovation in shaping of organizational performance. Here we were distributed questionnaires to 300 employees of banking companies in Bekasi City, then the data were analysed using the PLS Structural Equation Modelling (SEM) method. The result show in the fact that these factors can really affect the performance of employees in companies in the banking sector, where comparisons will be made. how these factors influence in improving employee performance.
Working Capital Planning at PT Kelola Lingkungan Kita as an Effort to Increase Probability Alie Sutjiadi; Tantri Yanuar Rahmat Syah; Rhian Indradewa; Diana Fajarwati
Journal of Multidisciplinary Academic Vol 4, No 6 (2020): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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PT Kelola Lingkungan Kita (PT KLK) is an integrated hazardous waste management company, covering services in the sectors of transportation, collection, processing and utilization of B3 waste with working areas such as Sumatra, Java, Kalimantan, Nusa Tenggara and Bali. As a new company, PT KLK needs to see the effectiveness of its capital in order to obtain profits as planned. This study aimed to know the efficiency in working capital planning at PT KLK as an effort to increase probability. In this study we used descriptive quantitative which means the data observation is describing by collected data without intending to make general conclusions. The results of this study are PT. KLK must optimize capital turnover in the following years. The result is that efficiency in the use of capital is still not good.
The Perception Justice Effect, Recovery Disconfirmation, And Recovery Satisfaction on Positive Word of Mouth Behavior After Failure Delivery Over Fast Food Restaurant Service Sri Rahayu Ningsih; Rhian Indradewa; Tantri Yanuar Rahmat Syah; Diana Fajarwati
Journal of Multidisciplinary Academic Vol 5, No 1 (2021): Science, Engineering and Social Science Series
Publisher : Penerbit Kemala Indonesia

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This study aims to analyse the effect of perception of justice, recovery disconfirmation, recovery satisfaction in positive word of mouth behaviour after failure delivery over fast food restaurants service. Fast food restaurant customers were chosen as the object of the current study, the products by fast food restaurant have specialties taste. The products by this restaurant have won customers’ trust which is known as a high-quality brand. In this study, the analytical model by using Structural Equation Modelling and SPSS 25 Program was proposed to process the data. The results show failure service fast food restaurant on perception effect of customer justice on PWOM through mediators such as recovery disconfirmation, inconsistency between expectations for recovery satisfaction and positive word of mouth. Post-recovery satisfaction by forming a bond between the customer and the service provider. The addressing service failures successfully is essential to a reputation for delivering a quality service and allows industry practitioners to maintain strong relationships with customers and, subsequently, earn the greater market share enjoyed by high-quality organizations with reliability test 0.971. Here, the findings suggest that quality professional service should aim to maximize the influence of fast-food restaurant customers’ perception of justice on their post-complaint behaviour through the development of dual mediators: recovery disconfirmation and recovery satisfaction. Thus, can help quality professionals influence restaurant customers’ post-complaint behaviour in a positive way.
Co-Authors Agustina, Noni Alie Sutjiadi Aulia, Shifa Cahya, Tarisya Oktavia Dwi Putranto Hadi Fadli, Jul Aidil Febrianto, Rachel Yuki Ellycia Gunawan Gunawan Haliza, Tiya Nur Hardianti Hardianti, Hardianti Ika Baskara Muhammad Arief Pratama, Achmad Difa Puji Astuti Ramadhan, Eza Anugerah Rhian Indradewa S. Djoko Sambodo Salbintan Fadilah Sari Sapto, Feri Nur Sari, Mayang Permata Setyo Supratno Sihotang, Indah Permata Sari Sofyan, Joel Faruk Sri Rahayu Ningsih Tantri Yanuar Rahmat Syah Tigor Maruhum Hutapea Wulan Setyo Astutik