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All Journal Explore: Jurnal Sistem Informasi dan Telematika (Telekomunikasi, Multimedia dan Informatika) Jurnal Teknologi Informasi dan Ilmu Komputer Sisforma: Journal of Information Systems Jurnas Nasional Teknologi dan Sistem Informasi SMATIKA Jurnal Ilmiah KOMPUTASI Sistemasi: Jurnal Sistem Informasi RABIT: Jurnal Teknologi dan Sistem Informasi Univrab JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Sebatik JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Jurnal SITECH : Sistem Informasi dan Teknologi Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi JASIEK (Jurnal Aplikasi Sains, Informasi, Elektronika dan Komputer) Journal of Information Systems and Informatics Jurnal Ekonomi Manajemen Sistem Informasi Jurnal Teknologi Dan Sistem Informasi Bisnis JATI (Jurnal Mahasiswa Teknik Informatika) Aiti: Jurnal Teknologi Informasi Journal of Computer and Information Systems Ampera Jurnal Pengembangan Sistem Informasi dan Informatika KLIK: Kajian Ilmiah Informatika dan Komputer J-SAKTI (Jurnal Sains Komputer dan Informatika) MES Management Journal Jurnal Bina Komputer Journal of Artificial Intelligence and Digital Business Jurnal Informatika: Jurnal Pengembangan IT Jurnal Pendidikan Teknologi Informasi (JUKANTI) Tadulako Science and Technology Journal INOVTEK Polbeng - Seri Informatika JuTISI (Jurnal Teknik Informatika dan Sistem Informasi)
Penidas Fodinggo Tanaem
Universitas Kristen Satya Wacana
Religion Agriculture, Biological Sciences & Forestry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Social Sciences Other

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Analisis Kepuasan Pengguna Terhadap Aplikasi Flip Menggunakan User Experience Questionnaire (UEQ) Laelaem, Theophani; Tanaem, Penidas Fiodinggo
Jurnal Ilmiah Komputasi Vol. 23 No. 4 (2024): Jurnal Ilmiah Komputasi : Vol. 23 No 4, Desember 2024
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32409/jikstik.23.4.3664

Abstract

Di era kemajuan teknologi yang semakin pesat saat ini, para pelaku bisnis saling berlomba-lomba menciptakan inovasi-inovasi baru untuk meningkatkan strategis pemasarannya. Munculnya aplikasi Flip yang dirancang untuk memudahkan transaksi keuangan, dianggap sangat solutif untuk membantu menunjang aktivitas sehari-hari. Oleh karena itu, feedback dari para pengguna menjadi krusial untuk meningkatkan fitur, layanan, dan kepuasan pengguna. Penelitian ini bertujuan untuk menganalisis pengalaman pengguna secara lebih detail. Penelitian ini menggunakan pendekatan metode kuantitatif dengan menggunakan User Experience Questionnaire (UEQ) serta teknik pengumpulan data melalui observasi, tinjauan literatur, dan penyebaran kuesioner. Hasil penelitian menunjukkan bahwa skala Kualitas Hedonis, yang mencakup stimulasi dan kebaruan, menghasilkan nilai terendah, sehingga disarankan agar aspek ini menjadi fokus dalam pembaruan layanan dan kualitas aplikasi Flip.
Perencanaan Strategis Sistem Informasi Pada UMKM Bened Dalam Menghadapi Masa Pandemi Covid-19 Eldad, Daniel Benedictus; Tanaem, Penidas Fiodinggo
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 6, No 2 (2022): EDISI SEPTEMBER
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v6i2.532

Abstract

UMKM Bened is one of the UMKM engaged in the culinary field. During the COVID-19 pandemic, economic activity in Indonesia decreased, this was a negative impact for UMKM. Advances in infomation technology can be utilized so that business activities can continue during the COVID-19 pandemic. Strategic planning of information systems is needed so that UMKM Bened can implement the righy IS/IT. This study uses the ward and peppard method in data collection and the preparation of strategic planning for information systems. The tools usesd are SWOT analysis, and portofolio application by applying the McFarlan Strategic Grid and then there is a proposed information system. The results of the IS/IT strategic planning research on UMKM Bened is a UMKM Bened website/ Where this website can later improve business processes so that they are more effective and efficient. So that UMKM Bened can remain competitive during the COVID-19 pandemic.
EVALUASI TINGKAT KEPUASAN PENGGUNA TERHADAP FLEARN UKSW MENGGUNAKAN METODE USER EXPERIENCE QUESTIONNAIRE (UEQ) SEBAGAI TINJAUAN TERHADAP PENGALAMAN PEMBELAJARAN MAHASISWA Chrisna, Exellino Bramasta; Tanaem, Penidas Fiodinggo
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 10, No 2 (2025)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v10i2.6187

Abstract

FLearn UKSW adalah sistem pembelajaran berbasis online yang digunakan oleh Universitas Kristen Satya Wacana (UKSW) sejak tahun 2008. FLearn UKSW merupakan salah satu jenis Learning Management System (LMS) yang digunakan untuk memudahkan proses pembelajaran jarak jauh (PJJ) bagi mahasiswa dan dosen. Penelitian ini akan berfokus pada evaluasi tingkat kepuasan mahasiswa dalam penggunaan F-Learn UKSW. Dengan menggunakan metode User Experience Questionnaire (UEQ) untuk mendapatkan tanggapan dari mahasiswa terhadap pengalaman/pengaruh saat menggunakan Flearn UKSW dengan enam skala yang ada pada metode UEQ. Metode ini menggunakan kuesioner untuk menguji dan mengevaluasi tingkat pengalaman pengguna, yang terdiri dari 26 item yang mencakup aspek-aspek metode UEQ. Berdasarkan evaluasi dengan metode User Experience Questionnaire (UEQ) pada Flearn UKSW, ditemukan kesan yang lumayan positif secara keseluruhan terhadap aplikasi tersebut. Hasil dari uji benchmark UEQ, Flexible Learning Universitas Kristen Satya Wacana (Flearn) pada skala daya tarik (attractiveness), kejelasan (perspicuity), efisiensi (efficiency), ketepatan (dependability), stimulasi (stimulation), dan kebaruan (novelty) memperoleh nilai evaluasi normal dan dikategorikan dalam benchmark Kurang Baik.
RESTFul Web Service Untuk Sistem Pencatatan Transaksi Studi Kasus PT. XYZ Penidas Fiodinggo Tanaem; Danny Manongga; Ade Iriani
Jurnal Teknik Informatika dan Sistem Informasi Vol 2 No 1 (2016): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v2i1.603

Abstract

Utilization of current technology is a major influence in both of individuals and organizations, as well as PT. XYZ. Thus the technology is always developed with the aim to meet every requirement for its users. The objectives to be achieved from this research is discusses the RESTful Web Service architecture that uses security by implementing JSON Web Token and use was in the system of recording transactions in PT XYZ. This research resulted in a RESTful Web Service architecture applied in PT. XYZ
Rancang Bangun Sistem Informasi Geografis Rekomendasi Cagar Budaya Menggunakan Metode Analytic Hierarchy Process Nicolas Evander Suhandi; Kristoko Dwi Hartomo; Penidas Fiodinggo Tanaem
Jurnal Teknik Informatika dan Sistem Informasi Vol 6 No 2 (2020): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v6i2.2593

Abstract

Salatiga City is a town located in the province of Central Java. In this town, there can be found many cultural heritage buildings that were built in the mid-18th century to 1940. Potential visitors would increase easier if a geographic information system is built. Tourists who visit can access the website to select or search for cultural heritage that they want to visit, therefore the availability of a geographic information system that provides information and data on the location of cultural heritage in digital maps is needed. The system must also consider aspects of the cultural heritage rating, the price of admission, and the condition of the cultural heritage to provide recommendations on which cultural heritage to be visited. Therefore the geographic information system of cultural heritage recommendations uses the analytical hierarchy process (AHP) method which can calculate multi- criteria, multi alternatives, and provides cultural heritage recommendations. This system combines geographic information system as a provider of cultural heritage information and AHP decision support system to assist tourists in choosing cultural heritage.
Rancang Bangun Sistem Informasi Arsip Surat Menggunakan Metode Prototype Masan Abdi Wicaksono; Christ Rudianto; Penidas Fiodinggo Tanaem
Jurnal Teknik Informatika dan Sistem Informasi Vol 7 No 2 (2021): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v7i2.3664

Abstract

Letters archiving is the process of receiving, collecting, maintaining letters in a structured manner by an agency, however, the process of filing letters at the Unit Pelaksana Teknis Daerah (UPTD) Satuan Pendidikan Non Formal (SPNF) Sanggar Kegiatan Belajar (SKB) Salatiga still has problems such as recording letter archive data that still uses a letter agenda book which sometimes occurs errors in recording, archival document storage which is physically stored on a mailing cabinet which is prone to being lost, scattered, or damaged and the large number of existing documents causes employees to need extra time and effort to look for them. With the Letter Archive Information System designed using the prototype method, it allows employees to take part in the design of this system by providing opinions and suggestions on system design so that the results will be more optimal, maximum and can be a solution to the problems that exist in the Unit Pelaksana Teknis Daerah (UPTD) Satuan Pendidikan Non Formal (SPNF) Sanggar Kegiatan Belajar (SKB) Salatiga.
Perancangan Aplikasi Pembukuan Menggunakan Metode Agile Scrum Dhandy Joenathan Kurnia Putra; Penidas Fiodinggo Tanaem
Jurnal Teknik Informatika dan Sistem Informasi Vol 8 No 3 (2022): JuTISI
Publisher : Maranatha University Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jutisi.v8i3.5060

Abstract

The product and transaction management section's business process in the Sepatu Kaki Kaki has not maximized the existing system application. This makes the business processes carried out by the store less effective. The method used in this study uses one of the agile software development models, namely Scrum. Which has advantages, including flexible requirements, speed up application production time, and require fewer team members. This research aims to produce application development that can manage products effectively and help staff analyze in accordance with the expected targets in the future. The application development uses the Kotlin programming language - Android Native, with BaaS (Backend as a Service) Firebase. The results of this research are an android application to speed up and simplify product management, the latest product stock can be known, and minimize manual recording errors.
Design of a Web-Based Church Notice Board System Using the Waterfall Method Pradhana, Bertrandus Iffan; Fiodinggo Tanaem, Penidas
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 3 (2025): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/hwnhzk87

Abstract

This study designs a web-based church announcement board system using the Waterfall method to improve communication effectiveness compared to physical bulletin boards. The system was developed using PHP, MySQL, HTML, CSS, and JavaScript through stages of requirement analysis, design, implementation, and black box testing. It introduces features for uploading weekly bulletins and dynamic announcement management, accessible directly by church members via a browser. The implementation results show a reduction in announcement publishing time from 2 hours to 4 minutes and a 75% decrease in administrative workload. Black box testing on 7 scenarios confirmed that all core features, such as login, announcement management, and bulletin uploads, functioned as expected. The page load time averaged 1.2 seconds, with responsive performance on mobile devices and a p95 response time of 480 ms for 100 concurrent users. This study contributes to the digitalization of church information, providing a more efficient, interactive, and real-time system, thereby enhancing information accessibility for the congregation.
Desain Model E-CRM Untuk Mengelola Interaksi Pelanggan Di KlikDNA Menggunakan Aplikasi Zoho Saat Covid-19 Mintje, Eden Renold; Maria, Evi; Tanaem, Penidas Fiodinggo
Jurnal Nasional Teknologi dan Sistem Informasi Vol 7 No 2 (2021): Agustus 2021
Publisher : Departemen Sistem Informasi, Fakultas Teknologi Informasi, Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/TEKNOSI.v7i2.2021.99-107

Abstract

Pemanfaatan teknologi informasi dan komunikasi (TIK) terbukti mampu membuat perusahaan bersaing dalam era revolusi industri 4.0 dan bertahan ditengah pandemi COVID-19. TIK digunakan perusahaan untuk menjaga interaksi perusahaan dengan pelanggan, seperti di PT Klik DNA Mandiri (KlikDNA). Tujuan riset ini adalah untuk membuat desain model E-CRM untuk mengelola interaksi pelanggan di KlikDNA menggunakan aplikasi Zoho. Interaksi pelanggan di KlikDNA memiliki masalah terkait lamanya waktu tunggu dan waktu penanganan keluhan pelanggan. Pemodelan proses bisnis menggunakan aplikasi E-CRM, yaitu Zoho yang dihasilkan dalam riset diharapkan bisa menjadi solusi masalah interaksi perusahaan dan pelanggan di KlikDNA. Metode riset terdiri dari 4 tahapan, yaitu identifikasi masalah, pengumpulan data, analisis dan pengolahan data, dan yang terakhir adalah pemodelan E-CRM untuk KlikDNA. Aplikasi Zoho dapat mengintegrasikan media komunikasi KlikDNA dan pelanggan yang selama ini digunakan dalam satu paket agar data pelanggan dan keluhannya dapat dikelola dalam satu sistem terintegrasi. Pemodelan dilakukan dengan memanfaatkan fitur-fitur yang tersedia yaitu portal pengguna,live chat,ticket, didalam aplikasi Zoho. Hasil riset ini adalah terciptanya desain proses bisnis interaksi pelanggan yang dirancang berdasarkan proses bisnis yang ada di KlikDNA dengan menggunakan aplikasi Zoho yang sudah diatur untuk terintegrasi dengan website KlikDNA.
User Satisfaction Analysis of PDAM’s CATER System using Heuristic-SUS Evaluation Seno Purdayanto, Stefanus Adin; Tanaem, Penidas Fiodinggo
Sistemasi: Jurnal Sistem Informasi Vol 14, No 6 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i6.5484

Abstract

The Regional Drinking Water Company (PDAM) of Salatiga City, as a provider of clean water services, has implemented a web-based Meter Recording System (CATER) to enhance operational efficiency. However, the system's effectiveness has not been comprehensively evaluated in terms of usability, despite this factor being crucial for employee productivity and service quality. This study aims to assess the usability level of the CATER system by combining the Heuristic Evaluation (HE) and System Usability Scale (SUS) methods to identify the system's strengths and weaknesses and provide evidence-based recommendations for improvement. The evaluation results show that the system generally demonstrates good usability, with the highest HE scores in Visibility of System Status (89%) and Aesthetic Design (88%), indicating an informative and consistent interface. However, weaknesses were identified in the areas of Recognition Rather Than Recall (68%) and Help Documentation (75%), suggesting a need for workflow simplification and more intuitive user guidance. The average SUS score of 75 (classified as Acceptable) supports the finding that the system is generally well-received by users, though there is still room for improvement. Based on these findings, the study recommends improvements focusing on workflow simplification, the development of more contextual help features, and optimization of error prevention mechanisms. This study’s results are not only valuable for the further development of the CATER system but also serve as a reference for evaluating similar systems in other public utility sectors.
Co-Authors Abdi Duta Makarios Zega Ade Iriani Agustinus Fritz Wijaya Ancilla, Hyang Andeka R. Tanaamah Andeka Rocky Tanaamah Angga Godlif Sandy Antonius Antonius Ariel Putra Umbu Saga Ludjuwara Arifuddin Mustofa Ariya Dwika Cahyono Aro Singgih Kusuma Wardhana Augie David Manuputty Bertrandus Iffan Pradhana Betesda Feronika Lumbanraja Boymau, Infraim Oktofianus Bryan Adha Elang Praditya Chrisna, Exellino Bramasta Christ Rudianto Daniel Pesik, Bryan Danny Manongga Dhandy Joenathan Kurnia Putra Dian Oktaviani Dodu , Albertch Yordanus Erwin Dwi Hosanna Bangkalang Eden Renold Mintje Edy Kurniawan Eldad, Daniel Benedictus Emmanuela Adtrisel Saudale Endang Saputra Evi Maria Evi Maria Ferren Feibiola Pusung Fransiska Wahyuning Kurniawati Frederik S. Papilaya Frederik Samuel Papilaya George Nicholas Huwae Geraldy Umbu Tey Renggi Deddy Hajra Rasmita Ngemba Hana, Mutiara Mentari Rambu Hanna Prillysca Chernovita Herdin Yohnes Madawara Infraim Oktofianus Boymau Juen Ruth Djapandjatay Kristoko Dwi Hartomo Laelaem, Theophani Lintine, Gabriella Bamba Ratih Luis, Michael Fernando Mambrasar, Jesica Margaretha Ayuningtyas Marry Fransisca Theodora Masan Abdi Wicaksono Mintje, Eden Renold Nathanael Julian Budiono Nicolas Evander Suhandi Nikita Uri P. Dominggo, Nenita Pradhana, Bertrandus Iffan Putra Ramadhan, Adjie Putra, Dhandy Joenathan Kurnia Raymond Putra Fajar Prayogo Raymundus Sendy Nugroho Resa Saputri Ricky Malau Rosmala Nur Royani, Ivana Lara Rudi Kusnadi Ryan Haryo Pangestu Sandra Gita Seno Purdayanto, Stefanus Adin Soecipto, Hyang Suhandi, Nicolas Evander Syaiful Hendra Vivi Peggie Rantung Wicaksono, Masan Abdi Wivadario Wilana Yani Rahardja Yessica Nataliani Yogi Danar Karismanto Yulieta Victoria