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Emotional Intelligence, Intellectual Intelligence and Quality of Work Life on the Performance of the Labuhanbatu Regency Transportation Service Employees Mayang Firanty Noer; Bayu Eko Broto; Fauziah Hanum
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.4884

Abstract

This type of research is quantitative, and the place of this research is the Department of Transportation of Labuhanbatu Regency. Data collection techniques used in the study were observation, documentation and questionnaires using a Likert scale. The population in this study were 84 employees of the Labuhanbatu Regency Transportation Service. The sampling technique used is saturated sampling. Since the number of employees of the Labuhanbatu Regency Transportation Service is 84 people (less than 100 people), all employees are taken as objects of research. The value of Fcount is 30.993> Ftable 2.72 with a significance value of 0.000 <0.05. From these results, it can be concluded that Emotional Intelligence (X1), Intellectual Intelligence (X2), and Quality of Work Life (X3) simultaneously has a positive and significant effect on Employee Performance (Y). The value of R Square from the analysis of the coefficient of determination of 0.538 means that Employee Performance (Y) can be explained by the variables of Emotional Intelligence (X1), Intellectual Intelligence (X2), and Quality of Work Life (X3) of 53.8%, while the remaining 46.2 % can be explained by other variables not examined in this study.
Effect of Price, Promotion and Product Quality on Consumer Satisfaction Kentucky Fried Chicken (KFC) Quality Rantauprapat Riski Wahyuni; Bayu Eko Broto; Fauziah Hanum
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.4711

Abstract

This study was conducted to determine and analyze the effect of price, promotion and product quality on consumer satisfaction. The design of this research is hypothesis testing using primary data obtained by distributing 100 questionnaires to consumers of Kentucky Fried Chicken (KFC) Quality Rantauprapat, with the measuring scale used is the Likert scale. In this study, the data analysis technique used is the multiple linear regression analysis technique of quantitative data using the (SPSS) method. The results of this study conclude that partially and simultaneously there is a positive effect but not all significant between the effect of price, promotion and product quality on consumer satisfaction of Kentucky Fried Chicken (KFC) Quality Rantauprapat.
Influence Of Physical Work Environment, Work Discipline and Communication on Performance of Service Employees Investment and Integrated Services One Door of Labuhanbatu Regency Siti Rama; Junita Lubis; Fauziah Hanum
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5350

Abstract

This study aims to analyze the influence of the physical work environment, work discipline and communicationon the performance of employees at the Office of Investment and One Stop Services in Labuhanbatu Regency. The population in this study were 50 people. The sampling technique used was saturated sampling, so the sample size in this study was 50 people. The data collection method used a questionnaire/questionnaire. The results of multiple linear regression analysis obtained the equation Y = 1.411 + 0.700X1 + 0.251X2 + 0.477X3. In the partial test (t test) the regression coefficient of the physical work environment variable (X1) obtained a t value of 3.273 > t table 2.012 which means that the physical work environment variable has a positive and significant effect on the employee performance variable with a significant value of 0.002 < 0.05. The regression coefficient of the work discipline variable (X2) obtained the t value of 2.120 > t table 2, 012 which means that the work discipline variable has a positive and significant effect on the employee performance variable with a significant value of 0.039 <0.05. The communication variable regression coefficient (X3) obtained the t-count value of 2.132 > t-table 2.012, which means that the communication variable has a positive and significant effect on the employee performance variable with a significant value of 0.038 <0.05. The results of the F test obtained the Fcount value of 31,629 > Ftable 2.81 with a significance value of 0.000 <0.05 so it can be concluded that the variables of the physical work environment, work discipline and communication simultaneously have a positive and significant effect on employee performance.