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Journal : Jurnal Ilmu Komunikasi

Analisis Komunikasi Digital Aplikasi Sihalal pada Pemilik UMKM di Kabupaten Serdang Bedagai Syafruddin Pohan; Sofya Rahma Nasution; Ratna Sari
MUKASI: Jurnal Ilmu Komunikasi Vol. 3 No. 1 (2024): Februari 2024
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/mukasi.v3i1.2112

Abstract

The government realizes that the government service system must adapt by using information communication technology that can facilitate all community activities through digital communication. One example of digital transformation in government agencies is the Sihalal application. This application is an application created by the Ministry of Religion to make it easier for UMKM business owners to obtain halal certification, as well as to help accelerate data collection of halal products. The Ministry of Religion through PPH assistants guides UMKM owners to register their products so that they can get halal certificates. The purpose of this study is not only to analyze digital communication, but also to directly analyze the application of digital communication to UMKM owners in Serdang Bedagai Regency related to the process and stages of registering business products in the Sihalal application. This research uses qualitative research methods with a descriptive approach. The results of the study found that the digital communication of the Sihalal application with the help of PPH assistants runs effectively, but there are several problem and obstacles that occur in the field such as internet network access and the long distance of PPH assistants' consultations and the registration flow in the Sihalal application which is easy to apply.
Difusi Inovasi DJBC dalam Menerapkan Pelayanan e-CD di Penerbangan Internasional Bandara Kualanamu Medan Syafruddin Pohan; Muhammad Tarmizi; Wanti Isadora Simbolon
MUKASI: Jurnal Ilmu Komunikasi Vol. 2 No. 4 (2023): November 2023
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/mukasi.v2i4.2081

Abstract

Technology that continues to develop has encouraged various agencies and companies to transform towards the digital era, one of which is the Directorate General of Customs and Excise (DJBC). The internet-based application Electronic Customs Declaration (e-CD) developed by DJBC, is an information that transforms the Customs Declaration form which was previously filled out manually on paper by international passengers at a number of international airports in Indonesia, one of which is Kualanamu Airport. . This research aims to determine the application and impact of the innovation diffusion of the Customs and Excise Supervision and Services Office (KPPBC) Type Madya Customs B Kualanamu in applying electronic customs declaration services on International Flights at Kualanamu Airport, Medan. The methodology used in this research uses library or literature studies by collecting, reading, evaluating and analyzing various references such as books, journals and other literature that are relevant to the topic of this paper. The results of this research show that the application of e-CD can make the customs process easier on arrival to Indonesia, especially at Medan's Kualanamu Airport, to be more efficient because it no longer uses a piece of paper as was done previously.