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All Journal YUSTISI Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Akrab Juara : Jurnal Ilmu-ilmu Sosial Yustisi: Jurnal Hukum dan Hukum Islam YURISDIKSI : Jurnal Wacana Hukum dan Sains Journal of Innovation Research and Knowledge Jurnal Hukum, Politik dan Ilmu Sosial (JHPIS) Causa: Jurnal Hukum dan Kewarganegaraan International Journal of Sociology and Law
Made Warka
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Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Chemistry Economics, Econometrics & Finance Education Health Professions Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Social Sciences Other

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Credit Dispute Resolution through Banking Mediation during Covid-19 Pandemic Situation Bondan Seno Aji; Made Warka; Evi Kongres
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 4, No 2 (2021): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i2.1823

Abstract

This study aims to find out credit dispute resolution through banking mediation in pandemic situation. This study use qualitative research method. The result shows that Settlement of bank credit problems that arose as a result of the Covid-19 pandemic, namely through deliberations between the bank (creditor) and the debtor. In POJK No.18 / POJK.07 / 2018 concerning Consumer Protection in the Financial Services Sector, it is stipulated that every financial service institution is required to have a work unit and / or function as well as a service and complaint resolution mechanism for consumers. If the dispute resolution at a financial service institution does not reach an agreement, consumers can resolve the dispute through the court or outside the court. Out of court dispute resolution is carried out through arbitration and alternative dispute resolution.
Co-Authors Abraham Amda Adam Adhyakso Wahyu Setyadji Adi Prasetyo Andry Rudiman Anna Martina Anggitasari Bondan Seno Aji Budiarsih Budiarsih Evi Kongres Happy Trizna Wijaya Harmawan Hatta Adam Hufron Hufron Krisnadi Nasution Moh. Zeinuddin Mohammad Afrizal Muhammad Alfirridho Muhammad Asad Awaluddin Muhammad Masrofin Nururrohim, Tri Septiyo Sjaifurrachman Sjaifurrachman Slamet Suhartono Tayono Tayono