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All Journal JMM17: Jurnal Ilmu Ekonomi dan Manajemen Ekspektra: Jurnal Bisnis & Manajemen Media Mahardhika JURNAL MANAJEMEN BISNIS Business and Finance Journal AMAR (Andalas Management Review) International Journal of Community Service JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Utsaha: Journal of Entrepreneurship International Journal of Economics (IJEC) Enrichment: Journal of Multidisciplinary Research and Development International Journal of Management Research and Economics International Journal of Sustainable Applied Sciences (IJSAS) ADM : Jurnal Abdi Dosen dan Mahasiswa International Journal Business, Management and Innovation Review Semeru Jurnal Pengabdian Masyarakat Oikonomia : Journal of Management Economics and Accounting
Sumiati Sumiati
Universitas 17 Agustus Surabaya
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Journal : JURNAL MANAJEMEN BISNIS

 1 
Role Clarity, Satisfaction with Internal Communication to Increase Employee Retention through Perceived Organizational Support of Kareb Cooperative Employees in Bojonegoro Yunta Nur Fauzi; Amiartuti Kusmaningtyas; Sumiati
Jurnal Manajemen Bisnis Vol. 13 No. 1 (2026): March
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v13i1.1342

Abstract

This causal quantitative study aims to examine the effects of Role Clarity and Internal Communication Satisfaction on Employee Retention, with Perceived Organizational Support (POS) serving as a mediating variable among employees of Koperasi KAREB Bojonegoro. The study employed a census sampling technique, involving 98 employees as respondents. Data were analyzed using Structural Equation Modeling (SEM) with Partial Least Squares (PLS) version 4.0. The results indicate that: (1) Role Clarity and Internal Communication Satisfaction have positive and significant effects on Perceived Organizational Support; (2) Perceived Organizational Support has a positive and significant effect on Employee Retention; and (3) Perceived Organizational Support positively and significantly mediates the relationships between Role Clarity, Internal Communication Satisfaction, and Employee Retention. Therefore, management is encouraged to strengthen POS through regularly reviewed Standard Operating Procedures (SOPs), transparent internal communication, and a human-centered managerial approach to sustain employee loyalty and organizational performance
Inclusive Leadership, Trustworthiness, and Trust in Leaders on Organizational Citizenship Behaviour Zamzami Sabiq; Amiartuti Kusmaningtyas; Sumiati
Jurnal Manajemen Bisnis Vol. 13 No. 1 (2026): March
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v13i1.1376

Abstract

This study aims to prove and analyze the influence of Inclusive Leadership and Trustworthiness on Organizational Citizenship Behaviour (OCB) with Trust in Leaders as a mediating variable among employees of the Scout Movement Quarters (Kwartir Gerakan Pramuka) throughout East Java. This research employs a quantitative approach with a causal explanatory design. The population in this study comprises 144 employees of the Scout Movement Quarters throughout East Java. The sampling technique utilized was total sampling (census method), resulting in a sample of 144 respondents. Data collection was conducted using Google Forms and measured using a Likert scale. The data analysis technique utilized Structural Equation Modeling (SEM), processed using Partial Least Square (PLS) software and SPSS version 26. The results indicate that: 1) Inclusive Leadership has a significant effect on Trust in Leaders; 2) Trustworthiness has a significant effect on Trust in Leaders; 3) Trust in Leaders has a significant effect on Organizational Citizenship Behaviour (OCB); 4) Trust in Leaders significantly mediates the effect of Inclusive Leadership on Organizational Citizenship Behaviour (OCB); and 5) Trust in Leaders significantly mediates the effect of Trustworthiness on Organizational Citizenship Behaviour (OCB).
Co-Authors Amiartuti Kusmaningtyas Anindya Prastiwi Setiawati Annisa Kaffi Candraningrat, Candraningrat Chilmaniya Baril Haq Desmala Paranti Dewi Nurhayati Dyah Oktaviani Sulistyaningrum A Fitri Purwanto I.G.N. Andhika Mahendra Iwang Suwangsih M. Nayve, Jr, Ruben Magdalena Cisilia Mahargi Rizki Hutomo Mark Pejegria, Anthony Panji Dwi Herdian Patria, Rio Pratama, Raditya Yuniar Alfani Riyadi Nugroho Romaji Siti Mujanah Siti Mujanah Siti Mujanah Slamet Riyadi Vivin Tri Astuti Wulandari Harjanti Yunta Nur Fauzi Zaenal Arifin Zamzami Sabiq