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All Journal Journal of Consumer Science MIX : Jurnal Ilmiah Manajemen Indonesian Journal of Educational Counseling Indikator: Jurnal Ilmiah Manajemen & Bisnis Transparansi Jurnal Ilmiah Ilmu Administrasi Jurnal Doktor Manajemen (JDM) Dinasti International Journal of Management Science Dinasti International Journal of Education Management and Social Science Jurnal Abdi Insani Dinasti International Journal of Digital Business Management Community Development Journal: Jurnal Pengabdian Masyarakat Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Pengabdian Masyarakat Asia Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Cahaya Mandalika International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Journal of Applied Business, Taxation and Economics Reseach Empowerment Society Indonesian Journal of Business Analytics (IJBA) Jurnal Ekonomi, Teknologi dan Bisnis Journal of Social Science West Science Social and Humanities Studies International Journal of Indonesian Business Review Journal of Fundamental Management (JFM) Journal of Sustainable Economic and Business International Journal of Economics, Business and Innovation Research
Tukhas Shilul Imaroh
Universitas Mercu Buana
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Journal : International Journal of Indonesian Business Review

 1 
The Role Of The Network Operational Automation System Model In Supporting Sustainable Operations In The Telecommunications Industry Of PT. XYZ Ilyas, Ilyas; Santoso, Sugeng; Imaroh, Tukhas Shilul
International Journal of Indonesian Business Review Vol. 4 No. 2 (2025)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijibr.v4i2.1485

Abstract

Purpose – This paper examines the influence of network operational digitalization and network operational automation on sustainable operations, with operational efficiency as a mediating variable. The study was conducted at PT XYZ, a telecommunications company in Indonesia, employing a quantitative approach through a survey of 161 respondents working in network operational units. Methodology/approach – The research instrument was developed based on indicators of digitalization, automation, operational efficiency, and sustainable operations. Data collected were analyzed using Structural Equation Modeling with Partial Least Square (SEM-PLS) through SmartPLS software. Findings – The results reveal that both digitalization and automation of network operations significantly influence operational efficiency. Furthermore, operational efficiency plays a mediating role in linking digitalization and automation to sustainable operations. The study also identifies a significant direct effect of network operational digitalization on sustainable operations. However, network operational automation does not yet demonstrate a direct influence on sustainability outcomes. These findings suggest that while automation contributes to efficiency, its role in sustainability is still evolving, reflecting the staged maturity of technological adoption within the telecommunications industry. Originality/Value – Theoretically, this study contributes to the development of an integrative model connecting digital transformation and sustainable operations in the telecommunications sector. Empirically, it highlights the unique asymmetry between digitalization and automation in driving sustainability, which has been underexplored in prior research. Practically, the results provide valuable insights for company management in formulating effective strategies to enhance digitalization and automation-based network operation systems as a foundation for long-term sustainable operations.
Problem Analysis and Manual Warehouse System Improvement Strategy Towards Smart & Sustainable Warehouse Syarifa, Annisa; Imaroh, Tukhas Shilul
International Journal of Indonesian Business Review Vol. 5 No. 1 (2026)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijibr.v5i1.1520

Abstract

Conventional warehouse management systems are still widely applied in the construction and heavy manufacturing industries in Indonesia, including at PT ABC which is engaged in the fabrication of steel bridges. This research aims to analyze the main problems in the conventional warehouse system in the company and provide recommendations for improvement towards a smart & sustainable warehouse system. The research method used is qualitative case study, with data collection techniques through observation, in-depth interviews, Focus Group Discussions (FGD), and documentation. The analysis techniques used include Root Cause Analysis and the 5W1H approach. The results of the study showed a number of systemic weaknesses, such as the absence of a dedicated warehouse admin, the absence of a labeling system, the weak implementation of Standard Operating Procedures (SOPs), and an inefficient warehouse layout. This study recommends five steps for improvement: (1) appointment of special warehouse admins, (2) activation of labeling and Bin Card systems, (3) consistent enforcement of SOPs, (4) implementation of barcode systems, and (5) rearrangement of zoning-based warehouse layouts. This change effort is expected to improve warehouse operational efficiency and support the principles of Sustainable Supply Chain Management (SSCM) in the framework of industry 4.0.
Co-Authors Adam, Gunawan Agit Muhammad Agustinus, Bernand Setia Ali Mustofa Aria Setyoko Arifatul Bahirah Bahirah, Arifatul Belyarosa, Belyarosa Chrishardiyan, Febri Desita Budiharsanti Dewi Nusraningrum, Dewi Ginting, Putri Irene Agina Gunaldi Gunaldi Hasan As’ari Ilyas Ilyas Imam Pujono Imam Taifur, Salam Imansyah, Yahya Insan Ahmad Soleh Katri Widiyani Mafizatun Nurhayati Mahardinata, Panji Nugroho, Rosalendro Edi Nurafni, Sinta Octaviani, Yusi Pamungkas, Ragil Asih Pertiwi, Indah Tri Prasetia, Fajar Tri Rahmansyah, Mohammad Zaky Ridwan Harimansyah, Faikar Rin Widya Agustin Rini Setyowati Rosita, Della RR. Ella Evrita Hestiandari Sonny Indrajaya Sugeng Santoso Syarifa, Annisa Tirtayasa, Yohan Yudiansyah Yudiansyah Yusliza Mohd Yusoff