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All Journal Jurnal Administrasi Bisnis Jurnal Manajemen Teknologi Jurnal Manajemen dan Bisnis Sriwijaya Journal of Consumer Science Jurnal Manajemen Teori dan Terapan Jurnal Ilmiah Manajemen dan Bisnis (JIMB) MIX : Jurnal Ilmiah Manajemen JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK OPERATION EXCELLENCE: Journal of Applied Industrial Engineering Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Jurnal Pariwisata Jurnal Manajemen Indonesia Indikator: Jurnal Ilmiah Manajemen & Bisnis International Humanities and Applied Science Journal Dinamisia: Jurnal Pengabdian Kepada Masyarakat Bisma: Jurnal Bisnis dan Manajemen Jurnal Bisnis dan Akuntansi MABIS: Manajemen dan Bisnis Jurnal Doktor Manajemen (JDM) Jurnal Abdi Masyarakat (JAM) Dinasti International Journal of Management Science Dinasti International Journal of Education Management and Social Science Jurnal Abdi Insani Dinasti International Journal of Digital Business Management Jurnal Manajemen Bisnis Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) International Journal of Social and Management Studies (IJOSMAS) Journal International Inspire Education Technology (JIIET) Business and Entrepreneurial Review International Journal of Community Service (IJCS) Enrichment: Journal of Multidisciplinary Research and Development Jurnal Pengabdian Masyarakat dan Riset Pendidikan Branding: Jurnal Manajemen & Bisnis Journal of Fundamental Management (JFM) Journal of Sustainable Economic and Business
Dewi Nusraningrum
Universitas Mercu Buana
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Pengembangan Instrumen Antecedent Gap ServQual Arofat, Osman; Nusraningrum, Dewi; Sucipto Dwisilo, Yuwono
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 1, No 1 (2014): JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK
Publisher : STMT Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Di tengah-tengah persaingan yang demikian ketat, dengan menggunakan metodeAntecedent Gap ServQual dan deskriptif analisis, maka, tampak dengan jelas betapakeunggulan yang kompetitif menjadi acuan bagi segenap Awak Kabin.Kata kunci: antecedent gap ServQual, kepuasan pelanggan, kepuasan Awak Kabin
Pengembangan Instrumen Antecedent Gap ServQual Nusraningrum, Dewi; Arofat, Osman; Dwisilo, Yuwono Sucipto
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 1, No 1 (2014): MARET
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v1i1.6

Abstract

Di tengah-tengah persaingan yang demikian ketat, dengan menggunakan metode Antecedent Gap ServQual dan deskriptif analisis, maka, tampak dengan jelas betapa keunggulan yang kompetitif menjadi acuan bagi segenap Awak Kabin.
Deregulasi Penerbangan dan Kinerja Perusahaan Penerbangan Niaga Berjadwal di Indonesia Setiawan, Indra; Nusraningrum, Dewi; Pahala, Yosi
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 2, No 1 (2015): MARET
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v2i1.130

Abstract

The purpose of this study is to analyze the aviation deregulation and performance of the scheduled commercial airlines. Samples used are domestic flights of 17 companies. Using descriptive analytical research methods. Deregulation encourage the emergence of new low-cost airline. Up to 2012 the share of the domestic passenger market in general is as much as 78% controlled by low-cost airline companies. Garuda Indonesia, which has the operating license to fly as a full service airline only gain a market share of 22%. It is concluded that the trend of domestic passengers as much as 78% are choosing low cost airlines.
PENERAPAN SAFETY MANAGEMENT SYSTEM PADA LEMBAGA PENYELENGGARA PELAYANAN NAVIGASI PENERBANGAN INDONESIA Fiyanzar, Adin Eka; Nusraningrum, Dewi; Arofat, Osman
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 3, No 2 (2016): JULI
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v3i2.95

Abstract

This study aimed to analyze the effect of the implementation of Safety Management System (SMS) and the use of information system on the Flight Safety in the Indonesian Air Navigation Services Organization both partially and simultaneously. The research uses quantitative methods, and the data are analyzed using linear regression, simple correlation both partially and simultaneously and path analysis. The result shows; implementation of Safety Management System (X1) as measured by the Flight Safety (Y) has a positive and significant contribution on the level of Flight Safety.  The amount of the application contribution of Safety Management System that directly contributes to the Flight Safety is 35.4%, so the research hypothesis which states that the Safety Management System application directly impacts significantly on Aviation Safety is accepted; the use of Information Systems (X2) as measured by the Flight Safety (Y) has a positive and significant contribution on the level of Flight Safety. The use of information systems contributions that directly contributes to aviation safety is 38.4%, so the hypothesis which states that the use of information system directly affects significantly the flight safety is acceptable; the total effect of simultaneous application of Safety Management System (X1) and the use of Information Systems (X2) contribute significantly to the Flight Safety (Y) as much as 66.3%. The remaining 33.7% is the influence of the other factors such as refresher and development training for air navigation personnel, aviation navigation equipment renewal and observation flight
ANALISIS OVERALL EQUIPMENT EFFECTIVENESS UNTUK MENGENDALIKAN SIX BIG LOSSES PADA MESIN PEMBUATAN NUGGET Ridwansyah, Muhammad; Nusraningrum, Dewi; Sutawijaya, Ahmad H
Indikator: Jurnal Ilmiah Manajemen dan Bisnis Vol 3, No 1 (2019)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/indikator.v3i1.5166

Abstract

Penelitian ini dilakukan untuk mengukur efektifitas penerapan Total Productive Maintenance (TPM) di PT. BI untuk memperbaiki pencapaian pengiriman produk. Penelitian menggunakan pendekatan deskriftif kuantitatif dengan analisa Overall Equipment Effectiveness (OEE). Nilai OEE di analisa menggunakan Metode Six Big Losses (SBL) untuk menemukan faktor kerugian dan analisa diagram fish bone untuk menemukan akar masalah dan membuat usulan untuk perbaikan. Hasil penelitian menemukan OEE 2017 mesin forming dan mesin frying adalah 43%, lebih rendah dibandingkan target perusahaan 60% dan standar OEE internasional 85%. Rendahnya kinerja mesin forming disebabkan faktor reduced speed losses 69% dan startup & adjustment losses 14% dan rendahnya kinerja mesin frying disebabkan faktor equipment failure 53% dan startup & adjustment 29%. Akar masalah yang ditemukan adalah pelaksanaan autonomous maintenance (AM) yang belum baik, ketiadaan spareparts management system (SM) and maintenance management system (MIS), dan rendahnya keterampilan karyawan.
THE QUALITY OF IT PROJECT MANAGEMENT: THE BUSINESS PROCESS AND THE APPLICATIONS GO PROJECT LEAN Nusraningrum, Dewi
Manajemen Bisnis Vol 10, No 1 (2020): April (In Press)
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jmb.v10i1.10808

Abstract

This study analyzed dominant aspects that affect the quality of software-based project development from the point of view of project management. The purpose of this study is to determine the effect of Business Process and Application Go Project Lean (GPL) on the Quality of Information Technology Project Management. The research method used is a survey. The population is users of Go Project Lean Application Division Sales Division, Project Management Office Division, and Aplication Development Division. Instrument Analysis used Validity and Reliability Test, F Test (Simultaneous Test), Fit Model Test. The Hypothesis Testing using t test (Partial Test), and Multiple Linear Regression Test, and Inter-Dimensional Correlation Test. The results showed that the Influence of Business Process and GPL Application is very Strong and Significant to the Quality of IT Project Management. There is no Investment feasibility analysis calculation application that affects on time delivery.  
THE QUALITY OF IT PROJECT MANAGEMENT: THE BUSINESS PROCESS AND THE APPLICATIONS GO PROJECT LEAN Nusraningrum, Dewi
Manajemen Bisnis Vol 10, No 1 (2020): April (In Press)
Publisher : Department of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jmb.v10i1.10808

Abstract

This study analyzed dominant aspects that affect the quality of software-based project development from the point of view of project management. The purpose of this study is to determine the effect of Business Process and Application Go Project Lean (GPL) on the Quality of Information Technology Project Management. The research method used is a survey. The population is users of Go Project Lean Application Division Sales Division, Project Management Office Division, and Aplication Development Division. Instrument Analysis used Validity and Reliability Test, F Test (Simultaneous Test), Fit Model Test. The Hypothesis Testing using t test (Partial Test), and Multiple Linear Regression Test, and Inter-Dimensional Correlation Test. The results showed that the Influence of Business Process and GPL Application is very Strong and Significant to the Quality of IT Project Management. There is no Investment feasibility analysis calculation application that affects on time delivery.  
THE WORKFORCE QUALITY OF ASEAN ECONOMIC COMMUNITY: CASE IN INDONESIA Nusraningrum, Dewi; Dores, Ardiansyah
International Humanities and Applied Science Journal IHASJ Volume 1 Issue 1 2018
Publisher : Universitas Mercu Buana

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Abstract

The composition of the Indonesia’s workforce is still dominated by Elementary and secondary school graduate. This study aimed at mapping the Quality of Workforce Education toward Asean Economic Community is a case study in the research area of West Jakarta. Long-term Objectives: To identify the progression of the quality of workforce education in West Jakarta, forecasting inventory and employment needs of West Jakarta, and formulate policies and programs necessary workforce advancement. The results of the study with a descriptive method of analysis indicate the need for: improving the quality of workforce education to conform to the Mutual Recognition Arrangements (MRAs) for major professional services of the Asean Economic Community, identifying the level of inventory and employment needs of West Jakarta, encourage absorption of the workforce, the Government of West Jakarta, to formulate policies and programs of workforce according to Mutual Recognition Arrangements (MRAs) for major professional services in Asean Economic community
Productivity Measurement of Shoes Production Using Objective Matrix and The Improvement Effort (Case Study at PT XYZ) Ratna Dewi, Prihatini; Nusraningrum, Dewi
International Humanities and Applied Science Journal Volume 3, Issue 1, 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ihasj.2020.v3i1.05

Abstract

PT XYZ is the shoes manufacturer in Tangerang that produces Mizuno and Specs brand. Many competitors in the shoes industry enforce the company to improve all aspects; one of them is to improve the problem of low productivity achievement in Mizuno production line. This study aims to know the productivity measurement method by using Objective matrix, and to do analysis of productivity criteria that dominantly contribute to the low productivity in Mizuno production line. This research method was using Objective Matrix (OMAX), Pareto diagram, Fishbone diagram, and 5W1H. Base on the result, it was identified that the highest productivity performance indicator was happened in August 2018 and the lowest productivity performance indicator was happened in March 2018. While for productivity index, the lowest productivity index was happened in March 2018 and the highest productivity index was happened in April 2018. Criteria that dominantly contributed to the decreased productivity in Mizuno production line was on criteria 1 (utilization of material usage), criteria 6 (number of loss output / down time), and criteria 2 (labor utilization), therefore the focus for improvement in this research was to prioritize these criteria to gain increased productivity in Mizuno production line.
Application of Six Sigma (Dmaic) Method to Reduce Defect Amount in Assembly Process A Case Study PT. XYZ Warinah, Warinah; Nusraningrum, Dewi
International Humanities and Applied Science Journal Volume 2, Issue 3, 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ihasj.2019.v2i3.06

Abstract

PT. XYZ is a company engaged in industry and manufacturing in the manufacture of sports shoe products. The company has a very high defect in the assembly process seen in the defective rate report from January 2017 to August 2018. The purpose of this study is to reduce the number of defects in the assembly process using the Six Sigma (DMAIC) method. The results showed that there were 5 dominant types of defects related to Critical To Quality (CTQ), namely Undercement, Dirty shoes, Unpairing-heel height, Broken stitching and Quarter wrinkles. Furthermore, an analysis of the causes of defects is carried out by using cause and effect diagrams and an improvement effort using 5W + H analysis. The results of efforts to decrease the number of defects in the assembly process using the DMAIC method show that the DPMO value for these five CTQ defects decreased to 2056 PPM from 3898 PPM or decreased by 47.3%. Whereas for the value of the sigma level obtained 4.39 σ from 4.16 σ
Co-Authors Adi Sopian Adin Eka Fiyanzar Agus Daman Ahmad, Fauziah Sh Ahrul Putra Mangku Ali Hanafiah Andrias, Andrias Apollo Ardiansyah Dores Bakhour, Alyssa Edwina Imad Khalid Caesarani Gloria Putri Cheriani, Cheriani Dairatil Irvan, Syamsu Daman, Agus Dede Suleman Dewi, Kayla Rosantya Dian Widi Astuti, Budi Irawan Prima Putra, Dian Widi Astuti, Dipa Mulia Dwisilo, Yuwono Sucipto Fachry Abda El Rahman Fiyanzar, Adin Eka Gading, Delita Kusuma Guilin, Xie Hakiman, Hakiman Hapzi Ali Henry, Henry Hutabarat, Igleysias Rheinhart I Made Yuko Dharma Putra Indra Setiawan Indra Setiawan Iqbal, Muhammad Ali Jajang Gunawijaya Jajang Gunawijaya Jajang Gunawijaya, Jajang Jaswati Jaswati Jiao, Deng Kadar Nurjaman Kasmir Kasmir Kusuma, Prima Wijaya Kusumawardana, Nofian Sudi Laylatushufa, Nazilah Mahendra, Dendi Mas Wahyu Wibowo Meriyati Meriyati Muhammad Ridwansyah Mukti Ali, Mochammad Mulyatri, Egit Novi Anggraini, Novi Nugraha, Irfan Osman Arofat Osman Arofat Osman Arofat, Osman Pangestu, Prayoga Pemi Puji Apriani Pratama, Agung Satrya Adi Putra, Agus Jerry Suarjana Ratna Dewi, Prihatini Raymond, Sihar Rinditayoga, Naufal Rizki Rizky, Dede Salmi Mohd. Isa Sawarni Hasibuan Sekar Wulan Prasetyaningtyas Setyo Riyanto Sonny Indrajaya Sugiyono Sugiyono Sulisyadi, Yohanes Sumianto Sumianto Suriyanti R. Sutawijaya, Ahmad H Sutoyo, Purwono Tri Mayang Mekar Triherawati, Desi Tukhas Shilul Imaroh Warinah, Warinah Wei-Loon Koe Winda Widyanty Yosi Pahala Yosi Pahala, Yosi Yuwono Sucipto Dwisilo Yuwono Sucipto Dwisilo, Yuwono