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All Journal International Journal of Economics Development Research (IJEDR) Jurnal Teknik Industri Terintegrasi (JUTIN) Nusantara Science and Technology Proceedings Indonesian Journal of Industrial Engineering & Management Journal La Multiapp Jurnal Pengbdian Teknik Mesin Biomedical and Mechanical Engineering Journal Journal Serambi Engineering (JSE) Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Mega Cattleya Prameswari Annissaa Islami
Universitas Pembangunan Nasional “Veteran” Jawa Timur
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mechanical Engineering Medicine & Pharmacology Public Health Social Sciences Transportation

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Company Quality Performance Using Customer Satisfaction Index Methods and Importance Performance Analysis at PT. XYZ. Akmal Suryadi; Mega Cattleya Prameswari Annissaa Islami; Syahrul Imam Taufiq; Budi Santoso
Nusantara Science and Technology Proceedings 2nd International Conference Eco-Innovation in Science, Engineering, and Technology
Publisher : Future Science

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Abstract

Service quality can be interpreted as an effort to fulfill the needs and desires of consumers and the accuracy of delivery in balancing consumer expectations. Service quality can be identified by comparing consumer perceptions of the services they receive with the services expected of the service attributes of a company. If the service received or perceived is as expected, then the service quality is perceived as good and satisfactory. Conversely, if the service received is lower than expected, then the service quality is perceived as bad. In this study, an analysis of customer satisfaction was carried out using the Customer Satisfaction Index (CSI) method at PT. XYZ to determine the level of consumer satisfaction. The results of this study are the customer satisfaction index of 73.228% which describes the customers of PT. XYZ is satisfied with the container depot service. However, improvements still need to be made so that the customer satisfaction index can approach 100% to achieve customer loyalty. To find out what attributes need to be improved an Importance Performance Analysis (IPA) analysis is carried out which produces several attributes that must be improved, namely attributes A1, A4, B4, C2, C4, D4 in quadrant A.
Design of Ergonomic Work Facilities to Reduce Skuble Muscle Disorders with Quick Exposure Check (QEC) Method in CV. XYZ Endang Pudji Widjajati; Mega Cattleya Prameswari Annissaa Islami; Eko Wahyudi
Nusantara Science and Technology Proceedings 2nd International Conference Eco-Innovation in Science, Engineering, and Technology
Publisher : Future Science

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Abstract

Work facilities can affect an operator. Unsafe and comfortable work facilities can reduce operator performance and pose a risk of work accidents. CV. XYZ is a business entity engaged in contracting and advertising services. Every day, operators work with non-ideal body positions (bent, sit down) which affects their performance in fulfilling work and causes disturbances in the skeletal muscles of work-related musculoskeletal disorders (WMSDs). It is necessary to review the work facilities for operators. This study aims to design an ergonomic work facility to reduce skeletal muscle disorders at certain work stations based on an evaluation using the Quick Exposure Check (QEC) method. The results showed that the highest average exposure level value was found in the workstation on the raised letter work, which was 71.60%, so it was necessary to make changes to the workstation. The proposal given is in the form of a chair and table design for operators using anthropometric data. The new design is expected to reduce the risk of injury to the operator's work, especially injuries to the skeletal muscles, and improve the performance of the workers themselves.
Development Project Evaluation Tebangi Besar–Kayu Agung Lampung Toll Road Yekti Condro Winursito; Handoyo; Iriani; Dwi Sukma Donoriyanto; Irma Dian; Mega Cattleya Prameswari Annissaa Islami; Rizky Setiawan
Nusantara Science and Technology Proceedings 2nd International Conference Eco-Innovation in Science, Engineering, and Technology
Publisher : Future Science

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Abstract

Project management is a process of activities to manage organizational resources owned by the company to achieve certain goals. The Terbangi Besar-Kayu Agung Lampung toll road construction project is a project that must be completed in a short time. This study has a purpose to evaluate the performance of the construction project of the Terbangi Besar-Kayu Agung Lampung toll road using the PERT and CPM methods with a toll road length of 189.2 km (117.6 miles). Based on the results obtained by using these two methods, the project completion time which was originally 238 days can be completed in just 119. There are several alternative proposals. The alternative proposal by adding work shifts that have crashed 32 times has an optimal cost of IDR 39,154,229,627.03 and an optimal time of 119 days. While the alternative of increasing the capacity of the equipment produces an optimal time of 189 days and an optimal cost of IDR 39,205,747,076.44 with the crashing process reaching 12 times of crashing. The Toll Road Development Project Planning is scheduled to have a normal time to work for 238 days at a total cost of IDR 39,349,097,164.38.
Workload Analysis of Production Workers at PT Mitra Maharta: Applying the NASA-TLX and Full-Time Equivalent Methods Maulana Malik Agungdiningrat; Rusindiyanto Rusindiyanto; Mega Cattleya Prameswari Annissaa Islami
International Journal of Economics Development Research (IJEDR) Vol. 5 No. 2 (2024): International Journal of Economics Development Research (IJEDR)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ijedr.v5i2.5395

Abstract

Combine Harvester is one of the products of PT Mitra Maharta that requires high work demands and accuracy in the production process. Workers in the production division tend to cause uneven workloads due to intensive labor demands and the obligation to work with high accuracy. Therefore, measurements of the workloads experienced by workers are needed. The NASA-TLX and FTE (Full Time Equivalent) methods were used to measure the workloads of 14 production workers. Some workers have an average WWL value from the range of 64 - 84.33 with the categories “High” to “Very High” in the NASA-TLX calculation, while in the FTE method calculation, they have an FTE index value from the range of 0.79 - 1.32 with the categories “Underload”, “Normal”, and “Overload”. Recommendations from this study include task restructuring and reallocation of human resources, additional manpower, as well as policies such as adequate rest time and training to improve worker efficiency.
Analysis of the Application of Occupational Safety and Health Signs as an Effort to Reduce Risks in Building Construction Projects Mega Cattleya Prameswari Annissaa Islami; Rizqi Novita Sari; Sinta Dewi
BIOMEJ Vol. 3 No. 2 (2023): BIOMEJ
Publisher : UPN 'Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/biomej.v3i2.85

Abstract

The construction area is the area that has the most sources of danger. UPN "Veteran" East Java is currently constructing several buildings, such as the addition of lecture halls or the construction of laboratories. The density of the campus area with thousands of students around the construction project makes the risk of danger high. Several cases of students slipping and tripping in the construction area due to scattered building materials, making the application of safety signs need to be considered. This study aims to determine how necessary safety signs are for work safety on the UPN "Veteran" East Java construction project. Where the population used in this activity is students with a sample size of 30 people. The methods used are statistical methods of the ANOVA test, Ergonomic Checklist, and Questionnaire of understanding of safety signs. The results of data processing concluded that the application of OHS signs is needed, especially signs of danger of falling goods, tripping warnings, slipping warnings, and slippery floor warnings
Penggunaan Aplikasi Media Sosial Untuk Peningkatan Branding Inovasi Produk Baru "Naturally Carbolic" Sebagai Upaya Penunjang Bisnis UMKM Kecamatan Karah, Kota Surabaya Mega Cattleya Prameswari Annissaa Islami; Rizqi Novita Sari
abdimesin Vol. 3 No. 2 (2023): Abdi-mesin
Publisher : UPN "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/abdimesin.v3i2.55

Abstract

Penggunaan aplikasi media sosial merupakan salah satu strategi yang efektif untuk meningkatkan branding produk. Media sosial adalah alat yang sangat kuat untuk membangun hubungan dan meningkatkan kesadaran tentang merek. Penggunaan media sosial dapat sangat bermanfaat bagi UMKM untuk membangun kesadaran merek dan komunikasi dengan pelanggan. Naturally Carbolic merupakan produk inovasi terbaru yang memanfaatkan komoditi tanaman sereh yang banyak terdapat di Kecamatan Karah, Kota Surabaya. Naturally Carbolic merupakan olahan tanaman sereh yang dimana tanaman tersebut tersedia sangat banyak di lingkungan Kecamatan Karah. Statusnya sebagai produk baru, membuat kegiatan promosi menjadi hal krusial yang perlu diperhatikan. Tujuan yang ingin dicapai dalam kegiatan PKM ini adalah produk Naturally Carbolic dapat dikenal oleh pasar dan adanya peningkatan penjualan melalui aplikasi sosial media. Peningkatan Branding dilakukan dengan pembuatan label dan logo pada kemasan produk. Sosial Media yang digunakan dalam kegiatan ini adalah Instagram dan Shopee. Berdasarkan data yang sudah tervalidasi, platform Instagram maupun Shopee merupakan platform yang banyak diakses dari berbagai kalangan. Sehingga sangat cocok untuk dapat melakukan promosi dan penjualan melalui kedua aplikasi tersebut. Maka kedua platform tersebut dinilai banyak memberikan dampak positif bagi pemasaran khususnya produk-produk baru dari UMKM yang memiliki keterbatasan baik dari segi ekonomi maupun lahan dalam memperkenalkan produknya termasuk di UMKM Kecamatan Karah, Kota Surabaya
Analysis of Furniture Product Quality Control with Statistical Quality Control Methods and Failure Mode and Effect Analysis Ghufron, Muhammad Zhaki; Aryanny, Enny; Islami, Mega Cattleya Prameswari Annissaa
Journal La Multiapp Vol. 5 No. 6 (2024): Journal La Multiapp
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamultiapp.v5i6.1586

Abstract

PT. Tjakrindo Mas is a manufacturing company based in Indonesia that supports the government, industrial, public, and private sectors. Established in 1984, the company produces home furniture made from various types of wood. During the period from December 2023 to May 2024, the company faced production issues with its furniture products. According to production scheduling data, the furniture production intensity was high, operating 5 days a week. During this period, the highest production rate was for the 2 Door Glass Wardrobe, totaling 5,638 units. However, despite the high production volume, the defect rate for the 2 Door Glass Wardrobe was also high, with 498 defective units, representing a defect rate of 8.83%, which exceeds the company's tolerance standard. The objective of this study is to assess the quality of the Glass Wardrobe product at PT. Tjakrindo Mas and to propose improvements to enhance the product quality. Observations identified that the highest Risk Priority Number (RPN) was associated with the close side rail rupture defect, caused by the operator not being careful when installing the close side rail to the cabinet body, and the work methods used not in accordance with the Standard Operating Procedure (SOP). Recommendations for quality control proposals based on the high RPN value of FMEA Close Side Rail Rupture is to provide supervision and guidance to workers, and Provide briefing to operators about methods that are in accordance with the standard operating procedures (SOP) used by the company.
Penggunaan Metode Fuzzy Failure Mode and Effect Analysis Pada Hasil Inspeksi Proteksi Katodik PT PGAS Solution Area Bekasi Keisha Dinda Syamikha; Mega Cattleya Prameswari Annissaa Islami
Jurnal Serambi Engineering Vol. 10 No. 1 (2025): Januari 2025
Publisher : Faculty of Engineering, Universitas Serambi Mekkah

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Abstract

Cathodic protection is used to prevent corrosion in gas pipeline networks, so it is necessary to conduct regular inspections to ensure its effectiveness. This research uses the Fuzzy Failure Mode and Effect Analysis (Fuzzy FMEA) method to analyse the results of cathodic protection inspections on the PT PGAS Solution Area Bekasi gas pipeline network, identify the causes of failures, and determine the control actions that can be taken based on the cause of the failure. Data obtained from cathodic protection inspection activities and expert interviews show that the most common failures are those with low potential values. FRPN calculations using the Fuzzy FMEA method show that environmental factors are critical causes of low potential failures. The main cause is an environment with a soil barrier that is too high, so control measures can be taken by adding additional anodes, lowering the soil barrier or replacing the anode with a larger one. It is hoped that the results will become a recommendation for companies to solve the problem of low potential value disturbances in cathodic protection.
Perencanaan ulang tata letak gudang PT. XYZ menggunakan metode Class Based Storage dan Systematic Layout Planning Syah, Mochammad Dhia Najmuddin; Islami, Mega Cattleya Prameswari Annissaa
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 1 (2025): January
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i1.39526

Abstract

Optimal warehouse layout planning plays an important role in improving operational efficiency and productivity of a company. PT XYZ faces problems in the form of an unorganized warehouse layout, causing increased search time for goods and material movement. This study aims to redesign the warehouse layout by applying the Class Based Storage (CBS) and Systematic Layout Planning (SLP) methods. The CBS method is used to classify products based on the level of goods turnover (fast-moving, medium-moving, and slow-moving), while the SLP method helps redesign the layout by considering material flow and operational activities. The results of the study indicate that the application of both methods succeeded in designing a more organized warehouse layout, reducing material movement distance, and minimizing search time for goods. Thus, the combination of the Class Based Storage and Systematic Layout Planning methods can be used as an effective approach to improving warehouse governance at PT XYZ.
Product Development of Urban Aquaculture Supporting Equipment Based on Solar Cell Technology and Speed Bump System Using the Design For Manufacture and Assembly (DFMA) Method Nugraha, Isna; Tranggono, Tranggono; Winursito, Yekti Condro; Dewi, Sinta; Syaifullah, Hafid; Islami, Mega Cattleya Prameswari Annissaa
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 3: October 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i3.24194

Abstract

Urban aquaculture, like urban farming, entails using aquaculture technology to transform tiny, previously unutilized pieces of land in highly inhabited metropolitan areas into a useful area. Urban aquaculture, in broad terms, can be defined as the fish farming on small plots of land. Depending on the sort of consumable fish commodity to be grown, urban aquaculture can be implemented through home aquaculture and community aquaculture utilizing a variety of techniques. Creating a mandatory product involves the stages of development and design. At this stage, all product components, production costs, design, and assembly time are taken into account. Through sustainable product design and evaluation, it is possible to address the assembly performance and difficulties in the assembly process, as well as assembly time and costs. The design and development of this product use the Design for Manufacturing and Assembly (DFMA) method. DFMA is a method used to determine the product design with the best time and cost. In general, this method can also be used in development to improve the quality and measure the improvement of urban aquaculture product designs. It is hoped that urban aquaculture will provide an alternative product design to achieve high-quality products and low production costs.
Co-Authors Akmal Suryadi Dimas Ramadhani Yulianto Dwi Sukma Donoriyanto Endang Pudji Widjajati Enny Aryanny Ghufron, Muhammad Zhaki Handoyo Handoyo Iriani Iriani Irma Dian Keisha Dinda Syamikha Laksono Trisnantoro Maulana Malik Agungdiningrat Naia Putri Harendsa Nugraha, Isna Rizky Setiawan Rizqi Novita Sari Rusindiyanto Sinta Dewi Sinta Dewi Syah, Mochammad Dhia Najmuddin Syahrul Imam Taufiq Syaifullah, Hafid Tranggono Tranggono Winursito, Yekti Condro Yekti Condro Winursito