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All Journal TEKMAPRO Journal of Industrial Engineering and Management JURNAL PASTI (PENELITIAN DAN APLIKASI SISTEM DAN TEKNIK INDUSTRI) Briliant: Jurnal Riset dan Konseptual PROZIMA (Productivity, Optimization and Manufacturing System Engineering) Journal of Research and Technology MIND (Multimedia Artificial Intelligent Networking Database) Journal Jurnal Pengabdian Al-Ikhlas JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI Indonesian Journal of Industrial Engineering & Management Journal La Multiapp Student Scientific Creativity Journal Jurnal Pengabdian Kolaborasi dan Inovasi IPTEKS IIJSE The Indonesian Journal of Computer Science Jurnal Abdimas Peradaban Manufaktur: Publikasi Sub Rumpun Ilmu Keteknikan Industri Venus: Jurnal Publikasi Rumpun Ilmu Teknik INOVTEK Polbeng - Seri Informatika
Dwi Sukma Donoriyanto
Teknik Industri FTI-UPNV Jatim
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Public Health Social Sciences Transportation

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ANALISIS KUALITAS PELAYANAN JASA PENGIRIMAN BARANG DENGAN METODE SERVQUAL DAN QFD DI PT. APAS Donoriyanto, Dwi Sukma
JURNAL TEKMAPRO Vol 4, No 1 (2009): JURNAL TEKMAPRO
Publisher : JURNAL TEKMAPRO

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (197.081 KB)

Abstract

Abstraks Seiring dengan perkembangan dan persaingan dalam era globalisasi pasar bebas seperti sekarang ini, perusahaan berlomba – lomba untuk memenangkan persaingan ini dengan memperbaiki sistem pelayanan, khususnya dalam hal pemenuhan kebutuhan pelanggan. PT. Antareja Prima Antaran Surabaya (PT.APAS) adalah salah satu perusahaan yang bergerak dalam bidang pelayanan atau pengiriman barang. Dalam bidang jasa, peningkatan kualitas pelayanan terhadap konsumen sangat penting dan dapat berpengaruh besar pada perusahaan. Dengan adanya permasalahan tersebut, PT.APAS berupaya untuk mengetahi tingkat kualitas pelayanannya dan berupaya untuk meningkatkan kualitas pengiriman barang demi mencapai kepuasan pelanggan. Metode yang dipakai untuk menganalisa adalah Servqual dan QFD (Quality Function Deployment). Servqual dirasakan sangat efektif untuk menganalisa perbedaan antara persepsi dengan harapan pelanggan. Sedangkan QFD  digunakan untuk merancang perbaikan kualitas layanan sesuai dengan kebutuhan yang diinginkan oleh pelanggan serta kemampuan pihak manajemen PT.APAS. Hasil penelitian menunjukan bahwa atibut tertinggi tingkat pelayanannya adalah Waktu pengiriman barang tepat waktu, Variasi jenis pengiriman barang, Pemberian ganti rugi atau Money Back Guaranty (MBG) pada setiap kerusakan, Keramahan dan kesopanan pihak karyawan dalam melayani konsumen yang datang. Sedangkan tindakan teknis yang mendapat prioritas utama adalah Peningkatan metode kerja pegawai, Pelatihan karyawan, Evaluasi pekerjaan pegawai, Peningkatan pengawasan pelayanan, Penambahan armada transportasi pengiriman barang Kata Kunci : Service Quality, Quality Function Deployment, Kepuasan Pelanggan
Perencanaan Rute Distribusi Produk Pupuk NPK Blending Dengan Menggunakan Algoritma Differential Evolution Di PT. XYZ Sholihin, Qouman; Donoriyanto, Dwi Sukma
JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI Vol 8, No 1 (2023): Januari 2023
Publisher : Universitas Al Azhar Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36722/sst.v8i1.1354

Abstract

This study aims to obtain an efficient distribution route to produce an optimal total mileage. The research was conducted at PT. XYZ which is one of the fertilizer producers in Sidoarjo, East Java. During the Covid-19 pandemic, the company experienced a decline in demand, so it was necessary to plan distribution routes based on fleet capacity. This research is focused on NPK Blending fertilizer products due to the high interest from the market and the company's frequent production and distribution of these products. The company distributes products to 42 buffers spread across East Java. The number of buffers results in many routes that must be passed so that companies need to do careful planning to produce optimal routes. So far, the company does not have the right method for planning distribution routes. In solving this problem, the researcher uses the differential evolution algorithm method. The company has 17 distribution routes with a total mileage of 4791,2 km, while the results of data processing using the differential evolution algorithm obtained 9 distribution routes with a total distance of 3594,4 km and obtained a mileage savings of 26% so that the use of the differential evolution algorithm can provide a more optimal distribution route. from the company route.Keywords – Distribution, Differential Evolution Algorithm, Vehicle Routing Problem
Analisis Perancangan Model Kebijakan Dalam Mengurangi Emisi Karbon Sektor Energi Di Indonesia Dengan Pendekatan Sistem Dinamis Rahsya Akbar Muhammad Amin; Dwi Sukma Donoriyanto
Student Scientific Creativity Journal Vol. 1 No. 3 (2023): Mei : Student Scientific Creativity Journal
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sscj-amik.v1i3.1341

Abstract

In 2022, Indonesia will host the G20 Summit with one of the goals agreed upon by G20 members is to reduce carbon emissions produced by each G20 country. Therefore, a model design was made to consider the most optimal policy to overcome this. The research uses a dynamic system model, with the process of identifying and defining problems, system conceptualization, model formulation, model simulation, verification and validation of policy analysis models, and policy implementation. The most optimum result is the imposition of a tax per carbon emission on producing sources with an effectiveness of 20%.
Analisis Resiko Pada UMKM XYZ Menggunakan Analisa Swot Yuliatin Ali Syamsiah; Dwi Sukma Donoriyanto; Isna Nugraha
Student Scientific Creativity Journal Vol. 1 No. 6 (2023): November: Student Scientific Creativity Journal
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/sscj-amik.v2i1.2798

Abstract

This research aims to conduct risk analysis on Micro, Small and Medium Enterprises (MSMEs) with a case study on XYZ MSMEs using the SWOT analysis method. Risk analysis is crucial in identifying internal and external factors that can affect business continuity. By applying the SWOT approach, this research evaluates the strengths, weaknesses, opportunities and threats faced by XYZ MSMEs. By identifying these factors, this research provides a holistic picture of the internal and external conditions of XYZ MSMEs and the risks that may arise. The SWOT method is used as a tool to formulate an effective risk management strategy to increase the competitiveness and resilience of XYZ MSMEs in the market. The results of this analysis can be the basis for more targeted strategic decision making and risk planning in supporting the growth of MSMEs in a dynamic business environment.
PENYULUHAN PENGGUNAAN FACEBOOK SEBAGAI MEDIA INTERNET MARKETING Donoriyanto, Dwi Sukma; Saputro, Erwan Adi; Widjajati, Endang Pudji; Indiyanto, Rus; Safirin, Moch Tutuk
JURNAL PENGABDIAN AL-IKHLAS UNIVERSITAS ISLAM KALIMANTAN MUHAMMAD ARSYAD AL BANJARY Vol 9, No 1 (2023): AL-IKHLAS JURNAL PENGABDIAN
Publisher : Universitas Islam kalimantan MAB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/jpaiuniska.v9i1.11057

Abstract

Desa Kembangbelor merupakan salah satu Desa yang terletak di wilayah Kecamatan Pacet, Kabupaten Mojokerto. Sebagian masyarakat di Desa ini berprofesi sebagai petani. Salah satu komoditas yang dihasilkan yaitu ubi jalar. Sayangnya usaha untuk memasarkan produk olahan ubi jalar belum dibarengi dengan strategi pemasaran melalui internet karena kurangnya tingkat pemahaman dalam menggunakan aplikasi Facebook. Oleh karena itu kegiatan pengabdian masyarakat ini bertujuan untuk memberikan penyuluhan penggunaan Facebook sebagai media internet marketing kepada pelaku usaha produk olahan ubi jalar di Desa Kembangbelor. Metode yang digunakan adalah survei, penyuluhan dan evaluasi (obersvasi dan wawancara). Kegiatan ini berjalan dengan baik dan lancar. Peserta telah mampu menggunakan fitur-fitur yang ada di facebook seperti facebook ads, marketplace, page, messenger, beranda, status, dan grup.
PENYULUHAN PENGGUNAAN FACEBOOK SEBAGAI MEDIA INTERNET MARKETING Donoriyanto, Dwi Sukma; Saputro, Erwan Adi; Widjajati, Endang Pudji; Indiyanto, Rus; Safirin, Moch Tutuk
JURNAL PENGABDIAN AL-IKHLAS UNIVERSITAS ISLAM KALIMANTAN MUHAMMAD ARSYAD AL BANJARY Vol 9, No 1 (2023): AL-IKHLAS JURNAL PENGABDIAN
Publisher : Universitas Islam kalimantan MAB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/jpaiuniska.v9i1.11057

Abstract

Desa Kembangbelor merupakan salah satu Desa yang terletak di wilayah Kecamatan Pacet, Kabupaten Mojokerto. Sebagian masyarakat di Desa ini berprofesi sebagai petani. Salah satu komoditas yang dihasilkan yaitu ubi jalar. Sayangnya usaha untuk memasarkan produk olahan ubi jalar belum dibarengi dengan strategi pemasaran melalui internet karena kurangnya tingkat pemahaman dalam menggunakan aplikasi Facebook. Oleh karena itu kegiatan pengabdian masyarakat ini bertujuan untuk memberikan penyuluhan penggunaan Facebook sebagai media internet marketing kepada pelaku usaha produk olahan ubi jalar di Desa Kembangbelor. Metode yang digunakan adalah survei, penyuluhan dan evaluasi (obersvasi dan wawancara). Kegiatan ini berjalan dengan baik dan lancar. Peserta telah mampu menggunakan fitur-fitur yang ada di facebook seperti facebook ads, marketplace, page, messenger, beranda, status, dan grup.
Model Pengaruh Harga International Terhadap Penjualan Ekspor Pupuk Urea Pada Pt Xyz Menggunakan Marketing Mix Strategy Tegar Garin Widodo; Dwi Sukma Donoriyanto
Manufaktur: Publikasi Sub Rumpun Ilmu Keteknikan Industri Vol. 2 No. 1 (2024): Maret: Manufaktur: Publikasi Sub Rumpun Ilmu Keteknikan Industri
Publisher : Asosiasi Riset Ilmu Teknik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manufaktur.v2i1.151

Abstract

PT XYZ is one of the largest fertilizer companies in Indonesia. One of the company's goals is to become a competitive producer of fertilizers and other chemical products that are in high demand among consumers. To achieve this, the company needs a marketing strategy to boost sales, compete with both domestic and international rivals, and address the fluctuations in sales volume. Therefore, the company has opted to use multiple linear regression as a reference to assess whether sales prices and international prices have an impact on sales volume. Additionally, the marketing mix, or the combination of marketing elements, will be crucial in achieving the company's objectives. In the execution of marketing activities, every company strives to establish marketing strategies and target its market. This marketing strategy revolves around the marketing mix. The research findings indicate that sales prices and international prices do not have a significant impact on sales volume, possibly due to the presence of other variables such as the company's location, product promotion, and other factors influencing the results.
Klasifikasi Algoritma Support Vector Machine (SVM) untuk Memprediksi Persebaya Suarabaya Juara BRI Liga 1 Wahyu Kurniawan; Dwi Sukma Donoriyanto
Manufaktur: Publikasi Sub Rumpun Ilmu Keteknikan Industri Vol. 1 No. 4 (2023): Desember : Manufaktur: Publikasi Sub Rumpun Ilmu Keteknikan Industri
Publisher : Asosiasi Riset Ilmu Teknik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manufaktur.v2i2.359

Abstract

This research uses the Support Vector Machine (SVM) algorithm to predict Persebaya Surabaya's ranking in BRI Liga 1. The data used includes goals scored, goals given away, total end-of-season points, and status as champions. The results of the analysis using Orange software show that Persebaya Surabaya does not necessarily become a champion if it has a point value of 42 and an SVM value of 41. To become a champion, Persebaya Surabaya must score 69 points or more in a season and achieve an average of more than 54 goals per season. The suggestion of this research is to have more data so that the results of data processing using Orange software are more optimal and accuracy is more precise.
Penerapan Metode Six Sigma dan Failure Mode Effect Analyze Untuk Meminimalisasi Defect di PT. ABC Handy Natan Permana; Dwi Sukma Donoriyanto
Venus: Jurnal Publikasi Rumpun Ilmu Teknik  Vol. 2 No. 1 (2024): Februari : Venus: Jurnal Publikasi Rumpun Ilmu Teknik
Publisher : Asosiasi Riset Ilmu Teknik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/venus.v2i1.79

Abstract

This study aims to determine the number of rejected products (products that do not meet consumer and company standards) for 220 mL cup products using the six sigma method with 5 stages (define, measure, analyze, improve, and control) which will then be given improvement recommendations using failure mode effect analyze (FMEA). After going through the calculation process, it is known that the company's Deffect Per Million Opportunity (DPMO) value is 3.67 which indicates that the percentage of production without deffects is 96.32%. There are four critical to process (CTQ) in the 220 mL cup defect and the largest is the skewed seal with a percentage of 70%. The results of calculations using risk priority number (RPN) found recommendations in the form of corrective actions in 80% of the group of causes of oblique seal deffects so that it is hoped that the company will review and make improvements to the proposal so as to reduce deffects per million opportunity (DPMO) in the 220 mL cup production unit.
Analysis of Quality Control of Bread Products Using the Seven Tools Method and Kaizen in Banana Bread Shop Jombang Khakiki, Elin Ken; Donoriyanto, Dwi Sukma
IJIEM - Indonesian Journal of Industrial Engineering and Management Vol 5, No 2: June 2024
Publisher : Program Pascasarjana Magister Teknik Industri Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/ijiem.v5i2.22205

Abstract

Banana Bread Shop Jombang is a micro company engaged in the food industry by producing sweet bread with various variants. However, in the production process there are still defects in the product, there by reducing the quality of the bread production. The purpose of this study was to minimize defects in Mexican chocolate bread products produced by Banana Bread Shop Jombang by conducting an analysis using the seven tools and kaizen methods in the production process. The data collection technique used was interview, observation and documentation methods during March-May 2023. The results of the analysis showed that the types of defects that occurred in Mexican chocolate bread products were non-standard forms, burnt, flat, and cut by the packaging machine. Based on the four types of disability, flat is the most dominant with a total of 2.198 pcs. The occurrence of defects in mexico chocolate bakery products is caused by 5M factors: man, methods, machines, materials, and milieu. Improvements made to minimize the occurrence of defects in Mexican chocolate bread are by implementing the kaizen method.
Co-Authors Abdul Rouf, Imron Agraprana, Al Aileen Al Habri, Muhammad Anjab Al-Zaher, Abdulqader Amelia, Avril Firda Ardlianti , Rana Atikah Ardlianti, Rana Atikah Dewi, Ratna Sari Dewi2 Enny Aryanny Erwan Adi Saputro Fanani, Syahrul Nur Fawwazy , Neyzard Alby Firmansyah, Mokhamad Ghani, Mukhammad Rivaldi Gufron, Achmad Handy Natan Permana Indiyanto, Rus Isna Nugraha Izzati, Fajrina Rizki Juliardi A. R., Naniek Ratni Kartikasari, Bintang Andita Khakiki, Elin Ken Nofianto, Indah Yansi Noventya Cahyani, Salma Nugraha, Isna Nugraha, Yaskie Cahyana Septiviandra Ade NUR RAHMAWATI Nur Rahmawati PAMUNGKAS, CATUR ARTA Prasetya, Adi Tulus Rahsya Akbar Muhammad Amin Riamto, Mohammad Shodiq Wahyu Rizquina Aldila Putri Safirin, M. Tutuk Safirin, Moch Tutuk Septrianto, Farrel Azriel Sholihin, Qouman Sulistyo Wibowo, Arief Syamsiah, Yuliatin Ali Tegar Garin Widodo Ubaiyi, R. Vanji Abdillah Virga, Avril Wahyu Kurniawan Wahyunita, Ulfa Chusnia Wening, Marshanda Citra Widjajati, Endang Pudji Yuliatin Ali Syamsiah Yuniar Nur Latifah