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All Journal Jurnal Ilmiah Merpati (Menara Penelitian Akademika Teknologi Informasi) Teknika Jupiter Techno.Com: Jurnal Teknologi Informasi SITEKIN: Jurnal Sains, Teknologi dan Industri Jurnal CoreIT Seminar Nasional Teknologi Informasi Komunikasi dan Industri Jurnal Nasional Komputasi dan Teknologi Informasi IJISTECH (International Journal Of Information System & Technology) JURIKOM (Jurnal Riset Komputer) Informatika : Jurnal Informatika, Manajemen dan Komputer JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) EDUMATIC: Jurnal Pendidikan Informatika Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Zonasi: Jurnal Sistem Informasi Jurnal Informatika Ekonomi Bisnis JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Journal of Computer System and Informatics (JoSYC) Jurnal Sistem Komputer dan Informatika (JSON) JUKI : Jurnal Komputer dan Informatika Jurnal Ilmu Komputer IJISTECH Jurnal Computer Science and Information Technology (CoSciTech) Jurnal Pendidikan dan Teknologi Indonesia Jurnal Informatika Terpadu Bulletin of Computer Science Research KLIK: Kajian Ilmiah Informatika dan Komputer Bulletin of Information Technology (BIT) Jurnal Informatika Ekonomi Bisnis SATIN - Sains dan Teknologi Informasi
Muhammad Affandes
Universitas Islam Negeri Sultan Syarif Kasim Riau
Aerospace Engineering Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Neuroscience Social Sciences Transportation Other

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Journal : EDUMATIC: Jurnal Pendidikan Informatika

 1 
Analisis Tingkat Kualitas E-learning menggunakan Metode Webqual 4.0 dan Importance Performance Analysis (IPA) Badri Yusuf; Fitri Insani; Muhammad Affandes; Novri Yanto; Teddie Darmizal
Jurnal Pendidikan Informatika (EDUMATIC) Vol 7 No 1 (2023): Edumatic: Jurnal Pendidikan Informatika
Publisher : Universitas Hamzanwadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29408/edumatic.v7i1.14059

Abstract

The quality of an academic institution is influenced by its website. E-learning, as a type of website used for learning, offers flexible learning opportunities. In order to enhance the effectiveness of e-learning services, it is necessary to evaluate and identify areas for improvement. This research aims to evaluate the quality of learning using the webqual 4.0 method and Importance Performance Analysis (IPA) to determine gaps and prioritize areas for future improvement. The variables examined in this study include usefulness, information quality, and service interaction quality. A qualitative descriptive design was employed, and data suitability was analysed using the webqual and IPA methods. The research data, consisting of numerical values, was collected through interviews and questionnaires administered to faculty members and students via google form. The evaluation scores for usefulness, information quality, and service interaction quality were found to be 72,9%, 75%, and 74,35%, respectively, indicating good quality. The gap analysis revealed a value of -0,07, suggesting that the e-learning website does not fully meet user expectations. The IPA results showed that quadrants III and IV require improvement due to their low performance, as this can affect the level of importance attributed by users to those attributes.
Co-Authors Abdul Aziz Ahmad Efendi Al Fajri Albis Ya Albi Aldri Permana, Lutfi Alwis Nazir Alwis Nazir Alwis Nazir Amany Akhyar Amany Akhyar Amany Akhyar Andrian Wahyu Ardelia, Adinda Abidah Asmarita Asmarita Badri Yusuf Baehaqi Chandra, Reski Mai citra ainul mardhia putri Destri Putri Yani Dhymas Julyan Riyanto Eka Pandu Cynthia Elin Haerani Elin Haerani Elin Haerani Elvia Budianita Elvina Afriani Fadhilah Syafria Fatmawati Fatmawati Febi Yanto Fikry, Muhammad Fitri Insani Fitri Insani Fitri Wulandari Fitri Wulandari Gunawan Setia Wiguna Gusti, Siska Kurnia Harahap, Nazaruddin Safaat hariansyah, Aldi imelda amuis Iqbal Salim Thalib Iwan Iskandar Iwan Iskandar Iwan Iskandar Jasril Jasril Jasril Jasril Kana Saputra S Khairul Amri Khonofi, Khoidir Kurniansyah, Juliandi Lola Oktavia Mar'arif, Muhammad Mulky Marlina, Resti Muhammad Fikry Muhammad Irsyad Muhammad Irsyad Muhammad Ridha Muhammad Rizky Ramadhan Nazruddin Safaat Nazruddin Safaat H Nazruddin Safaat H Nazruddin Safaat H Novi Yanti Novialdi T Novri Rahman Novri Yanto Novriyanto Novriyanto Novriyanto Nurhapiza, Nurhapiza Oktavia, Lola Pizaini Pizaini Prameswari, Putri Rahmad Kurniawan Raja Sultan Firsky Ramu Will Sandra Reski Mai Candra Reski Mai Candra Reski Mai Candra Reski Mai Candra Reski Mai Candra Reski Mai Candra Rindi Yani Rometdo Muzawi, Rometdo Roni Setyawan Saputra, Rozi Sarah Lasniari Sarah Lasniari Surya Andika Suwanto Sanjaya Syarifuddin Syarifuddin Tania, Windy Teddie Darmizal Teddie Darmizal Thomas Alva Edison Tri Prastio Nugroho Wedi Kurniawan Wirasatria Putra Yazid, Fathuddin Yelfi Vitriani Yelfi Vitriani Zuriati Ardila Safitri