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All Journal Jurnal Ekonomi dan Kewirausahaan Transformasi JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) Jurnal Ilmiah Administrasi Publik (JI@P) Adi Widya : Jurnal Pengabdian Masyarakat Solidaritas Jurnal Pembelajaran Pemberdayaan Masyarakat (JP2M) Jurnal Pengabdian Multidisiplin Indonesian Journal of Public Administration Review
Sri Riris Sugiyarti
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Public Health Social Sciences Other

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EFEKTIVITAS ORGANISASI PUBLIK DALAM PELAYANAN MASYARAKAT BERBASIS ONLINE (STUDI KASUS DI DINAS ADMINISTRASI KEPENDUDUKAN DAN CATATAN SIPIL KOTA SURAKARTA): (CASE STUDY AT THE POPULATION ADMINISTRATION AND CIVIL REGISTR Putra, Riszi Sanjaya; Pramono, Joko; Sugiyarti, Sri Riris
Solidaritas Vol 7 No 2 (2023): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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The author took the title of research Effectiveness of Public Organizations in Online-Based Community Services by taking a case study at the Population Administration and Civil Registration Office of Surakarta City. This study specifically aims to analyze the effectiveness of the role of public organizations of the Surakarta City Population Administration and Civil Registration Office in carrying out services for making Identity Cards and changing Family Cards in Surakarta City. The method used in this study is qualitative by taking the research location at the Surakarta City Government Office in the Surakarta City Hall Population Administration and Civil Registration Service unit. The method of collecting data from this study is carried out by observation, interview and documentation. As for the data analysis technique used, namely by using qualitative analysis theory as proposed by Miles and Hubberman, namely qualitative data analysis techniques. Based on the results of the study, it can be concluded that research on the effectiveness of public organizations in online-based community services (case study at the Surakarta City Population Administration and Civil Registration Office) went well despite obstacles in several indicators that need to be improved in online file management services, namely the existence of 1 special container used to communicate and send files. Because at this time, the official application listed on the Appstore is still not functioning optimally. Because it can only be used for community registration.
Pelaksanaan Responsivitas Dalam Pelayanan Administrasi Kependudukan Di Desa Sraten Kecamatan Gatak Kabupaten Sukoharjo: (Studi Kasus Responsivitas Dalam Pelayanan Adminsitrasi Kependudukan Di Desa Sraten Kecamatan Gatak Kabupaten Sukoharjo) Arsyadita, Adella; Haryanto, Aris Tri; Sugiyarti, Sri Riris
Solidaritas Vol 7 No 2 (2023): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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 Peningkatan responsivitas pelayanan administrasi adalah hal yang sangat penting, terutama dilingkup desa. Desa menjadi motor penggerak ketertiban administratasi kependudukan bagi warganegara indonesia. Tidak terlepas dengan Desa sraten yang meruapakan salah satu desa dikecamatan gatak kabupaten suoharjo yang menerapkan responsivitas dalam pelayanannnya.Teori yang digunakan dalam penelitian ini adalah teori dari Zeithaml, dkk (2015:46) bahwa dalampelaksanaannya, responsivitas terbagi menjadi enam (6) indikator, yakni Kemampuan Meresponmasyarakat, Kecepatan pelayanan, Ketepatan pelayanan, kecermatan pelayanan, ketepatan waktupelayanan dan kemampuan menanggapi keluhanMetode yang digunakan adalah kualitatif. infroman yang di pilih Secara survey sampling yaituKepala Desa Sraten, Kepala Dusun Desa Sraten, Kasie Pelayanan dan beberapa tokoh perwakilanbaik dari pemuda maupun warga setempat. Tehnik pengumpulan data melalui observasi,wawancara dan dokumentasi. Tehnik analisi yang di gunakan menggunkan teori dari mileshuberman (2014) yakni teknik analisis interaktif (pennyajian data)Hasil penelitian menunjukan pelaksanaan responsivitas pelayanan adinistrasi kependudukan didesa sraten sudah berjalan dengan baik diukur menggunkan (6) indikator, yakni KemampuanMerespon masyarakat, Kecepatan pelayanan, Ketepatan pelayanan, kecermatan pelayanan,ketepatan waktu pelayanan dan kemampuan menanggapi keluhan. adapun indikator kemampuanmerespon masyarat dan kemampuan enanggapi keluhan menjadi indikator yang kurang dirasapelayanannya oleh warga setempat.Kata kunci : Responsivitas, Pelayanan dan Desa Sraten
Pengelolaan Badan Usaha Milik Desa (BUMDES) Di Desa Nambuhan Kecamatan Purwodadi Kabupaten Grobogan Untuk Meningkatkan Kesejahteraan Masyarakat: MANAGEMENT OF VILLAGE-OWNED ENTERPRISES (BUMDES) IN NAMBUHAN VILLAGE, PURWODADI SUB-DISTRICT, GROBOGAN DISTRICT TO IMPROVE COMMUNITY WELFARE Fika Safitri, Andina; Pramono, Joko; Sugiyarti, Sri Riris
Solidaritas Vol 7 No 2 (2023): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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 Pengelolaan BUMDES Sejahtera di Desa Nambuhan Kecamatan PurwodadiKabupaten Grobogan berdiri tidak hanya sebatas sebagai badan usaha desa saja, namunjuga memiliki visi yang mulai salah satunya berupa membantu meningkatkankesejahteraan ekonomi masyarakat desa nambuhan.Tujuan dari penelitian ini adalahuntuk mendeskripsikan menganalisis pengelolaan BUMDES SEJAHTERA di desaNambuhan terhadap konribusinya dalam meningkatkan kesejahteraan masyarakatPenelitian ini dianalisis menggunakan teori pengelolaan yang dikembangkan oleh TotokGoerge Terry (dalam sukarna 2011:10) yang merujuk pada indikator pengelolaanBUMDES yaitu meliputi Perencanaan (Planing), Pengorganisasian (Organizing),Pelaksanaan Pengarahan (Actuating) dan Pengawasan (Controling) Jenis penelitiandalam penelitian ini adalah Deskriptif Kualitatif. Pemilihan lokasi penelitian dipilihsecara purposive. Teknik pengumpulan data dilakukan dengan wawancara dan teknikpenentuan informan dilakukan dengan purposive sampling. Validitas data padapenelitian ini menggunakan triangulasi data, sedangkan teknik analisis datamenggunakan analisis data interaktif.Hasil dari penelitian Hasil penelitian menunjukan Keberhasilan suatu pengelolaanBumdes Sejahtera Desa Nambuhan Kecamatan Purwodadi Kabupaten Grobogan bisadiukur dengan teori George R. Terry dengan 4 indikator , yakni berupa perencanaan(planing),pengorganisasian (organizing), penggerakan pengarahan (actuating),pengawasan (controling). Adapun kontribusi nyata bumdes sejahtera ke masyarakatmelalui lumbung padi sri sadono adalah terciptanya sistem lapangan pekerjaan dilumbung padi sari sadono, dan dapat menampung hasil panen petani nambuhan.Kata Kunci : Pengelolaan Bumdes dan Kesejahteraan Masyaraka
STANDAR PELAYANAN PUBLIK DALAM PENGURUSAN KARTU KELUARGA DAN KARTU TANDA PENDUDUK PADA KANTOR PEMERINTAHAN KECAMATAN COLOMADU Afandi, Moh Yusuf; Suwardi; Sugiyarti, Sri Riris
Solidaritas Vol 8 No 1 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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This research is "Public Service Standards in Arranging Family Cards andResident Identity Cards at Colomadu District Government Offices". InColomadu District there is a need to improve services because there are stillproblems with delays in making and publishing population administrationdocuments because the SOP has not been implemented optimally. Public Service Standards in Managing Family Cards and Resident IdentityCards at the Colomadu District government office were analyzed using thepublic administration service quality theory from Zeithaml, Berry andParasuraman in Fandy Tjiptono, (2005:70), there are 5 indicators, namelytangible dimensions, reliability dimensions, responsiveness , service qualityassurance, care. The results of this research can be concluded that public servicestandards in making KK and KTP at the Colomadu District government officeare good, such as having service support facilities, clear service procedures,employee ability to use tools during the service process, employee ability toprovide information to the public, respond every service user who wants to getservices, provides cost guarantees and guarantees of certainty in KK and KTPservices, Colomadu District public services have implemented care and put theinterests of service users first, employees serve with courtesy and non-discrimination, employees also accept suggestions and criticism from the publi
Tata Kelola Administrasi Pemberdayaan dan Kesejahteraan Keluarga (PKK) di Kelurahan Mandan Kecamatan Sukoharjo Kabupaten Sukoharjo Sugiyarti, Sri Riris; Suwardi, Suwardi; Achmad Choerudin
Jurnal Pengabdian Multidisiplin Vol. 4 No. 3 (2024): Jurnal Pengabdian Multidisiplin
Publisher : Kuras Institute & Scidac Plus

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Abstract

This community service activity is in collaboration with the Family Empowerment and Welfare (PKK) organization, Mandan Village, Sukoharjo District, Sukoharjo Regency. The problems faced in this organization are related to the management of administrative activities which are not well managed. This condition will make it difficult to administer important documents that can support the smooth running of PKK activities. This is because most of the PKK's activities are carried out without an administrative governance system. Likewise for other activities that are carried out without physical evidence but only in the form of verbal agreements without going through the stages of planning, implementation, reporting or evaluation. Based on these problems, the community service team at Slamet Riyadi University (Unisri) Surakarta provided outreach regarding the PKK administrative governance system in Mandan Village, Sukoharjo District, Sukoharjo Regency. The method of implementing activities is carried out by holding socialization which aims to provide a good overview of the document administration system for PKK activities. Furthermore, providing assistance regarding the administration of PKK activity documents. Based on the results of the evaluation of community service activities, the results showed that PKK members were able to make an agreement by going through the stages of planning, implementation, reporting and evaluation for PKK activities in a simple form.
Implementasi Peraturan Bupati Karanganyar Nomer 82 Tahun 2019 Tentang Petunjuk Pelaksanaan Penyelenggaraan Administrasi Kependudukan Di Kecamatan Kebakkramat Kabupaten Karanganyar Saputra, Fadhilah Rizky; Suranto, Joko; Sugiyarti, Sri Riris
Solidaritas Vol 8 No 2 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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Karanganyar Regent Regulation Number 82 of 2019 concerning Guidelines forImplementing Population Administration in Kebakkramat District, KaranganyarRegency is one of the guidelines to make it easier for the Population and CivilRegistration Service to carry out services related to Population Administration. Thisresearch aims to analyze and describe the implementation of Karanganyar RegentRegulation Number 82 of 2019 concerning Guidelines for Implementing PopulationAdministration in Kebakkramat District, Karanganyar Regency. There are still people inKebakkramat District who don't understand the importance of e-KTP, even the youngergeneration doesn't understand the importance of e-KTP, and many people are too lazy tocome directly to the Kebakkramat District office, usually just leaving the house. files toemployees and usually people give bribes in the form of money to employees so that theprocess of making e-KTPs is accelerated.. The research method used is descriptiveresearch with a qualitative approach. Data collection was carried out using interview,observation and documentation techniques . This research analysis uses four elements,namely data collection, data reduction, and drawing conclusions.The technique fordetermining informants for this research uses purposive sampling and snowball samplingtechniques. The informants in this research were 5 people consisting of the KebakkramatDistrict Secretary, the governance section, the e-KTP maker operator and theKebakkramat community. The results of the research conducted by the author show thatthe e-KTP making service in Kebakkramat District can be said to be good, although thereis some confusion and misunderstanding regarding social media and informationsources.Keywords: Communication, Resources, Disposition, and Bureaucratic Structure
ANALISIS KUALITAS PELAYANAN SAPAMAS DI DINAS KOMUNIKASI DAN INFORMATIKA KABUPATEN KARANGANYAR Pramesti, Nasya Gita; Suhita, Damayanti; Sugiyarti, Sri Riris
Solidaritas Vol 8 No 2 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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Through the Community Aspiration Networking Information System (SAPAMAS) service, the Karanganyar Regency Communication and Informatics Office manages complaints and aspirations of the Karanganyar Regency community. This study aims to assess the quality of sapamas services provided by the Karanganyar Regency Communication and Informatics Office. A qualitative approach is used in this study by referring to the theory of service quality dimensions according to Parasuraman, Zeithaml, and Berry (in Tjiptono F 2019: 305) including indicators of Tangibel (Physical Evidence), Assurance (Guarantee), Reliability, Responsiveness, and Empathy. The results showed that the quality of sapamas services at the Karanganyar Regency Communication and Information Service can be said to be good. As in the Tangible dimension (Physical Evidence), the appearance of neat and polite officers, a large enough parking area and the availability of a comfortable waiting room. In the Reliability Dimension, officers are careful and able to serve public complaints according to the Sapamas SOP. The Responsiveness dimension of the officer is good in responding to public complaints. The Assurance dimension is that service users are free of charge and are given a guarantee of 3-8 days of complaint resolution time and a maximum of 35 days for complaints that require field inspection. The Empathy dimension is that officers are kind, friendly, polite, patient and prioritise the interests of the community. However, from the 5 dimensions used, there are various things that need to be improved and improved so that service users are satisfied with the services shared by the Karanganyar Regency Informatics Communication Service, such as the dimensions of Tangible (Physical Evidence), Responsiveness (Responsiveness), For the sake of SAPAMAS service customer satisfaction, there needs to be wider socialisation of current regulations and time guarantees in accordance with the SOP (Standard Operating Procedure). Keywords: Quality, Service, Sapamas
ANALISIS PENGEMBANGAN OBYEK WISATA UMBUL PONGGOK DALAM USAHA PENINGKATAN PEREKONOMIAN MASYARAKAT DI DESA WISATA PONGGOK KECAMATAN POLANHARJO KABUPATEN KLATEN Kusumastutik, Anjelia; Sugiyarti, Sri Riris; Winduro, Wirid
Solidaritas Vol 8 No 2 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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Tourism object development is a process that emphasizes how to develop or advance a tourist village, this has an impact on improving the economy of the community in Ponggok Tourism Village. The purpose of this research is to describe the development of Umbul Ponggok Tourism Object in an effort to improve the economy of the Ponggok Village community. This research uses qualitative research methods with a descriptive approach. The theory used is Cooper's theory with the dimensions of Attraction, Accecibility, amenity, and anciliary. Data collection was carried out using interview techniques and documentation. The data analysis technique used is an interactive analysis technique. The technique of determining this informant uses Purposive Sampling technique. The informants of this research consisted of BUMDes Marketing Manager, MSME players, and visitors to Umbul Ponggok Tourism.The results of this study indicate that the development of Umbul Ponggok with an attraction to Walker Ponggok is successful, road accessibility is actually good, but if it intersects with large trucks it is a little difficult to pass, supporting facilities are actually complete but need to be improved again, and supporting institutions that are given good training on services, have had a positive impact on improving the community's economy.Keyword : Tourism development, tourism village, economic improvement
EVALUASI IMPLEMENTASI PENERAPAN PAJAK PROGRESIF KENDARAAN BERMOTOR DI KANTOR UNIT PENGELOLAAN PPENDAPATAN DAERAH (UPPD) SAMSAT SRAGEN Sholekhah, Tasya Alvianita; Sugiyarti, Sri Riris; Suhita, Damayanti
Solidaritas Vol 8 No 2 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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Progressive motor vehicle tax is a tax imposed on private vehicles, both two-wheeledwithacapacity above 190 cc and four-wheeled, registered to the same owner and residence, aimedatreducing the number of vehicles. This research aims to evaluate the implementationofprogressive motor vehicle tax at the UPPD Samsat Sragen of ice. The type of this researchisqualitative and descriptive in nature. Data collection techniques were carried out throughobservation, interviews, and documentation. The data analysis techniques usedconsistofstages of data collection, data condensation, data presentation, and conclusionverification.This research uses William Nun Dun's theory which includes ef ectiveness, ef iciency,adequacy, fairness, responsiveness, and accuracy. The results of this study showthat theevaluation of the implementation of the progressive motor vehicle tax at the UPPDSamsatSragen of ice has been going well on indicators: adequacy, competent employee resources, andsuf icient facilities and infrastructure. Fairness, the implementation of progressive taxinSragen has been fair, and the community does not feel disadvantaged by the progressivetaxpolicy. The responsiveness of Samsat has provided a Complaints and Suggestions servicetogather feedback from the community regarding the progressive tax policy amongothers.However, it is still not optimal in terms of ef ectiveness; the implementation of the progressivetax at the Samsat Sragen of ice has not achieved the desired goal of addressing the problemofvehicle growth. Ef iciency, various ef orts have been made to reach the expectedgoals, butsocialization has not yet been ef icient. Accuracy in the collection of the progressive taxhasbeen carried out consistently without any violations or illegal collection practices. However, itis still not optimal in terms of tax collection and taxpayer compliance in payingtaxesandreporting name changes. Keywords: Evaluation, Motor Vehicle, Progressive Tax
Peran Dinas Pemberdayaan Perempuan Perlindungan Anak Pengendalian Penduduk Dan Keluarga Berencana (Dp3ap2kb) Dalam Pencegahan Kekerasan Terhadap Anak Di Kota Surakarta Dewangga, Kresna; Sugiyarti, Sri Riris
Solidaritas Vol 8 No 2 (2024): Solidaritas
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Slamet Riyadi Surakarta

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Child abuse is a serious problem that affects children's physical and psychological development. As Surakarta City faces this problem, the Office of Women's Empowerment, Child Protection, Population Control and Family Planning (DP3AP2KB) is responsible for prevention. This research analyzes the role of DP3AP2KB in preventing violence against children in Surakarta. This research uses descriptive qualitative research methods, data collection techniques in the form of interviews, observation, documentation. Determination of informants using purposive sampling technique . Data were analyzed using the Miles and Hubberman interaction model. The results showed that DP3AP2KB Surakarta City made efforts to prevent violence against children through five indicators by Siagian (2005), stabilizers, innovators, modernizers, pioneers, and implementers. Stabilizers are carried out through socialization of violence prevention in schools, strengthening FAS, socializing the PUSPAGA Task Force, and strengthening the KLA Working Group. As an innovator, DP3AP2KB utilizes social media, such as Instagram, for FAS publications. The role of modernizer is realized with online services, ULAS complaints, training on the Convention on the Rights of the Child, and commemoration of National Children's Day. As a pioneer, DP3AP2KB provides friendly services and maintains the confidentiality of clients of violence. In its implementing role, DP3AP2KB collaborates with APSAI, Children's Forum, Integrated Service Post, and PUSPAGA Task Force. Although the program is working well, parental and community factors are still influential, so there is a need to develop community programs and training to increase awareness and prevention of violence against children. Keywords: Government Role, Abuse, Children, Child Protection
Co-Authors Achmad Choerudin Afandi, Moh Yusuf Almaududi, Muammar Mursyid Aris Tri Haryanto Aris Tri Haryanto Arsyadita, Adella Bagoes Ahmad Ramadhan Damayanti Suhita Dewangga, Kresna Dhamastuti, Eka Putri Fika Safitri, Andina Gustin Ayu Putri Wijaya Hasna Wijayati Ilmi, Kinanti Lanjaran Ivana Yandika Almira Jayawarsa, A.A. Ketut Joko Pramono Joko Suranto Kusumasrini, Mutia Sasti Kusumastutik, Anjelia Larasati, Pramesti Novaria, Rachmawati Pamuji Santoso, Hari Pramesti, Nasya Gita Pratiwi, Wika Putra, Riszi Sanjaya Ramadhani, Lusiana Saputra, Fadhilah Rizky Sekar Riyanti, Anas Sholekhah, Tasya Alvianita Suwardi Suwardi Suwardi Tamam, Taufiq Utami, Annisa Wahyu Wijayati, Hasna Winduro, Wirid