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Journal : IJIIS: International Journal of Informatics and Information Systems

Predicting Airline Passenger Satisfaction with Classification Algorithms Hayadi, B.Herawan; Kim, Jin-Mook; Hulliyah, Khodijah; Sukmana, Husni Teja
International Journal of Informatics and Information Systems Vol 4, No 1: March 2021
Publisher : International Journal of Informatics and Information Systems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/ijiis.v4i1.80

Abstract

Airline businesses around the world have been destroyed by Covid-19 as most international air travel has been banned. Almost all airlines around the world suffer losses, due to being prohibited from carrying out aviation transportation activities which are their biggest source of income. In fact, several airlines such as Thai Airways have filed for bankruptcy. Nonetheless, after the storm ends, demand for air travel is expected to spike as people return for holidays abroad. The research is aimed at analyzing the competition in the aviation industry and what factors are the keys to its success. This study uses several classification models such as KNN, Logistic Regression, Gaussian NB, Decision Trees and Random Forest which will later be compared. The results of this study get the Random Forest Algorithm using a threshold of 0.7 to get an accuracy of 99% and an important factor in getting customer satisfaction is the Inflight Wi-Fi Service.
A Comparative Study of Naive Bayes, SVM, and Decision Tree Algorithms for Diabetes Detection Based on Health Datasets Nurwicaksana, Satria; Oh, Lee Kyung; Sukmana, Husni Teja
International Journal of Informatics and Information Systems Vol 7, No 4: December 2024
Publisher : International Journal of Informatics and Information Systems

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/ijiis.v7i4.230

Abstract

Diabetes is a chronic, progressive condition whose global prevalence continues to rise, creating substantial public health and economic burdens. Early diagnosis and timely intervention are critical to preventing severe complications and improving long-term patient outcomes. In recent years, artificial intelligence (AI) particularly machine learning (ML) has emerged as a powerful tool in medical diagnostics, offering capabilities in automated pattern recognition and disease classification. This study aims to evaluate and compare the predictive performance of three supervised ML algorithms such as Naïve Bayes, Support Vector Machine (SVM), and Decision Tree for classifying and predicting diabetes based on two primary physiological indicators: glucose level and blood pressure. The dataset employed was sourced from Kaggle, comprising 995 patient records containing relevant clinical attributes. The research methodology involved several stages, including data preprocessing to ensure quality and consistency, data partitioning into training and testing subsets using an 80:20 split ratio, model training, and performance evaluation. Each algorithm’s effectiveness was measured using accuracy, precision, recall, and F1-score metrics. The experimental findings demonstrate that the Decision Tree algorithm achieved the highest classification accuracy (94.47%), outperforming SVM and Naïve Bayes, both of which recorded 92.96% accuracy. Moreover, the Decision Tree exhibited balanced precision and recall values, underscoring its robustness in identifying both diabetic and non-diabetic cases with minimal misclassification. These outcomes indicate that the Decision Tree model provides an optimal balance between predictive accuracy and interpretability, making it particularly suitable for clinical decision-support applications.