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All Journal JURNAL PENGABDIAN KEPADA MASYARAKAT INFOMATEK: Jurnal Informatika, Manajemen dan Teknologi Jurnal Kesehatan komunitas Indonesia Jurnal Mutiara Ilmu Akuntansi Jurnal Riset Manajemen BULLET : Jurnal Multidisiplin Ilmu Kohesi: Jurnal Sains dan Teknologi Mandub: Jurnal Politik, Sosial, Hukum dan Humaniora Jurnal Pendidikan Generasi Nusantara (JPGENUS) Ulul Albab: Jurnal Pendidikan Agama Islam
Sinta Rahmawati
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Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Aspek Hukum Perlindungan Konsumen dalam Menghadapi Praktik Overclaim Kandungan Produk Skincare: Analisis Kesesuaian dengan Hasil Uji Laboratorium Sinta Rahmawati; Sutarman Yodo; Adiguna Kharismawan
Mandub : Jurnal Politik, Sosial, Hukum dan Humaniora Vol. 4 No. 3 (2026): September: Mandub: Jurnal Politik, Sosial, Hukum dan Humaniora
Publisher : STAI YPIQ BAUBAU, SULAWESI TENGGARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59059/mandub.v4i3.3217

Abstract

The rapid growth of Indonesia’s skincare industry has led to an increase in overclaim practices, in which product content or claimed benefits do not correspond to laboratory test results. This practice potentially harms consumers and violates Law Number 8 of 1999 on Consumer Protection and regulations issued by the Indonesian Food and Drug Authority (BPOM). This research employs a normative juridical method using statutory, conceptual, and case study approaches to examine overclaim violations during 2023–2025. The results indicate that overclaim practices violate Articles 4, 7, 8, 9, and 10 of the Consumer Protection Law, as well as BPOM regulations requiring scientifically valid and accountable product claims. Laboratory findings reveal significant discrepancies between the declared and actual active ingredient contents, demonstrating misleading information that may harm consumers. Although the existing legal framework provides comprehensive protection, its effectiveness remains constrained by weak oversight of digital marketing practices and low levels of consumer legal literacy. Legal protection is available through BPOM administrative sanctions, dispute resolution through the Consumer Dispute Settlement Agency (BPSK), and civil and criminal legal remedies. Strengthening supervision, consumer education, and business compliance is therefore essential to ensure effective consumer protection.
Co-Authors Achmad Lutfi Fuadi Adiguna Kharismawan Agung Wijoyo Anisa Nuraulia Bonaraja Purba Cindy Novia Arianty Nazib Dena Ristiyanti Dian Saraswati FITRI RAHMAWATI Fuji Ubaydillah Hasyim Hasyim Ida Adviany Indra Lesmana Ine Febrianti Siregar Kusumah, Muhammad Nandang Lia Nur Atika Muh. Tantowi Alhabas Muhamad Mahmud Nur Lina Nurul Anisa Rubila Putri Indriyani Ragil Pardiyono Rifka Fauziah Batubara Rinto Yusriski Rizki Reza Utama Ruth Septaria Hutapea Shintia Nurazizah Siti Cholilah Sophia Hanum Sopiyanti Sutarman Yodo Treshyadewi Nurjanah Yusril Al Mukri