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Nor Aida Abdul Rahman
Universiti Kuala Lumpur
Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

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The Impact of Total Productive Maintenance (TPM) as Mediator between Total Quality Management (TQM) and Business Performance Md Fauzi Ahmad; Shafeeka Fadlikh Zamri; Yunos Ngadiman; Chan Shiau Wei; Norhadilah Abdul Hamid; Ahmad Nur Aizat Ahmad; Mohd Nasrun Mohd Nawi; Nor Aida Abdul Rahman
International Journal of Supply Chain Management Vol 8, No 1 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Total quality management (TQM) is importance management tool for every industry to compete in global market. However, based on previous TQM literature reported that ambiguous or mixed relationship between TQM and business performance and lack of examining moderator and mediator in previous work. Furthermore, there lack of study of Total preventive maintenance (TPM) as mediator. Therefore, it is important to obtain successful TQM paradigm. TPM acted as a prominent paradigm to improve the manufacturing performance to gain further competitive advantage. TPM focused on trying to on-going and minimize the error of production; Maintenance emphasize on maintain autonomously, equipment by production workers, in good condition. Hence, the purpose of this study is to mediator effect of TPM between TQM and business performance. Based on Federation of Malaysian Manufacturers (FMM) and the foreign companies’ directory list in Malaysia, 1500 companies have been selected for final survey. Of the 1500 surveys, 327 surveys, which were equivalent to 21.8% response rate, were returned. The result shows that TPM has been proved as partial mediator between TQM and business performance with indirect effect 0.25. The result will help manufacturing companies in improving TQM practices through TPM as mediator to compete in global market.
Identifying Critical Success Factors of Lean Six Sigma and Performance Measurement using Balanced Scorecard Perspective Md fauzi Ahmad; Shafeeka Fadlikh Zamri; Arman Shah Abdullah; Nor aida Abdul Rahman; Eko Wahjudi; Mohd Nasrun Mohd Nawi
International Journal of Supply Chain Management Vol 9, No 3 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Lean Six Sigma (LSS) became one of the most important and established business process enhancement technique to improve organisation performance. There are many tools and techniques for quality improvement. However, most of previous tools and techniques are focusing on continuous improvement in general. LSS is more specific focusing on how to improve waste and improving variance in the process drastically, finally improving financial and profit to the company. In addition, there are less study of LSS towards Balanced Scorecard (BSC). The aim of this paper is to review published literature on Lean Six Sigma (LSS) critical success factors (CSFs) and Balanced Scorecard (BSC) perspective in manufacturing industries. The methodology included reviewing literature from well-known databases such as Science Direct, Scopus, Emerald and also Google Scholar. This paper content results of past literature on the CSFs of LSS and BSC’s performance measurement. The finding shows that five CSFs achieved highest frequency are; (i) training and education, (ii) top management involvement and commitment, (iii) organizational infrastructure, (iv) linking LSS to business strategy and (v) cultural change. For balance scorecard, financial, customer, internal business processes and learning and growth are the highest frequency.
A Study of Green Factory Practices in Malaysia Manufacturing Industry Md Fauzi Ahmad; Siti Norziah Ismail; Mohd Fahrul Hassan; Chan Shiau Wei; Norhadilah Abdul Hamid; Ahmad Nur Aizat Ahmad; Mohd Nasrun Mohd Nawi; Nor Aida Abdul Rahman
International Journal of Supply Chain Management Vol 8, No 1 (2019): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Green Factory is a management tool for eliminate environment burden such as waste, chemical and pollution. Economic development grew too fast has effected major impact to environment. Carbon dioxide, loss of biodiversity, degradation of natural resources, global warming, ozone layer depletion and deforestation have effected on the environment. Based on world statistics, Malaysia has produced 29 million tonnes carbon dioxide and ranked 26th (0.66%) of the 215 countries in the world. 110 world leaders including Malaysia has agreed to work for reducing carbon dioxide gas in the Copenhagen Climate Change Summit 2009. Five main criteria for Green Factory have been identified; (1) Solar power generation systems, (2) Fuel cells system, (3) Cogeneration systems, (4) Air conditioning units and (5) Recycling system. A study was conducted to manufacturing companies that adopted Green Factory practices to assess its their green practices for minimizing environmental problems. The samples were 300 companies in Malaysia. Finally, 20% response rate has been received, with 60 respondents. Based on descriptive result, recycling shows the highest level of practices, followed by solar power cogenerations system, air conditioning units and fuel cells system. This study result shows Green Factory has significant relationship with environment performance (r=0.684, P
Linkage between Knowledge Sharing, Organizational Culture, Employee Creativity in Manufacturing Organizations Md Fauzi Ahmad; Naima Andleeb; Mohd Fahrul Hassan; Nor Aida Abdul Rahman; Arman Shah Abdullah; Mohd Nasrun Mohd Nawi
International Journal of Supply Chain Management Vol 9, No 4 (2020): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Creativity relevant literature relevant is diverse in approaches. As a result, there has been a lack of cohesive theoretical understanding of how employee creativity operates and gets affected in organizations. The purpose of this paper is to develop a conceptual framework of employee creativity (EC) along with knowledge sharing (KS), organizational culture (OC), Motivation and towards employee creativity in manufacturing industry. The literature review demonstrates the importance of employee creativity in manufacturing industry. Ever increasing competitive environment requires more competent and creative workforce in manufacturing organizations. Critical issues in designing this framework is to facilitating the factors that contribute in employee creativity in manufacturing industries. The direction of current framework has been found from past literature. Anticipated outcomes from KS and OC in manufacturing industry include application of motivation as a mediator. A further empirical study will be carried out to examine the effect of the proposed framework and hypotheses. This paper provides a comprehensive framework that contributes the empirical evidence to the academicians, act as a platform to the manufacturing industry.
Co-Authors Ahmad Nur Aizat Ahmad Arman Shah Abdullah Arman Shah Abdullah Chan Shiau Wei Eko Wahjudi Md fauzi Ahmad Md Fauzi Ahmad Mohd Fahrul Hassan Mohd Fahrul Hassan Mohd Nasrun Mohd Nawi Naima Andleeb Norhadilah Abdul Hamid Shafeeka Fadlikh Zamri Shafeeka Fadlikh Zamri Siti Norziah Ismail Yunos Ngadiman