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Eddy Madiono Sutanto

Petra Christian University

Author-ID : 396865

Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Public Health Social Sciences Other

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Employees’ Work Quality: The Role of Work Comfort and Completeness of Company Facilities Eddy Madiono Sutanto; Mellisa Subijanto
Jurnal Manajemen Indonesia Vol 24 No 1 (2024): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v24i1.5636

Viewed in this world, humans were the most important aspect of a company, and humans had an important role in advancing and improving the company. Therefore, it was necessary to see how much comfort and facilities factors can affect the employees’ work quality. This study was conducted to see whether or not there was an influence of work comfort and completeness of company facilities on employees’ work quality, with work motivation as the intervening variable. This research used quantitative research, which involved 148 respondents. Data processing in this study used SmartPLS. From the results of data processing from respondents' answers, it concluded that (1) Work comfort had a significant positive effect on work motivation, (2) Work comfort had no significant effect on employees’ work quality, (3) Company facilities completeness had a positive significant effect on work motivation, (4) Completeness of company facilities had no significant effect on employees’ work quality (5) Work motivation had a significant positive effect on employees’ work quality, (6) Work motivation did not mediate significantly the relationship between work comfort on work quality, and (7) Work motivation did not mediate significantly the relationship between completeness of company facilities on work quality. In order to enhance the employees’ work quality, the company management should consider using something other than the work comfort and the completeness of working facilities to increase employees' work motivation as the Two Factors Motivation Theory of Frederick Herzberg. Keywords— Work Comfort; Completeness of Company Facilities; Employees’ Work Quality; Work Motivation

Servant Leadership: Its Role on Organizational Citizenship Behavior through Job Satisfaction and Organizational Commitment Sutanto, Eddy Madiono; Hoo, Vincentius Reyner Budi Saputra
Jurnal Manajemen Indonesia Vol. 24 No. 3 (2024): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v24i3.6339

This research is based on the gaps and aims to recognize the relationship between servant leadership on organizational citizenship behavior and servant leadership on organizational citizenship behavior through job satisfaction and organizational commitment as mediation variables. There are research gaps between servant leadership and organizational citizenship behavior. The research confirms that servant leadership has no impact on organizational citizenship behavior. However, job satisfaction and organizational commitment are crucial and significant in that relationship. The research uses quantitative research with a purposive sampling technique. The population is employees in Surabaya, with 37 respondents as a sample. The data processing technique uses SmartPLS. The results indicate that servant leadership has no impact on organizational citizenship behavior. In addition, when mediated by job satisfaction and organizational commitment, servant leadership significantly impacts organizational citizenship behavior. Servant leadership itself has no significant impact on organizational citizenship behavior. However, the existence of other beneficial variables is necessary. Further research needs to get consistent results.

Employees’ Work Quality: The Role of Work Comfort and Completeness of Company Facilities Sutanto, Eddy Madiono; Subijanto, Mellisa
Jurnal Manajemen Indonesia Vol. 24 No. 1 (2024): Jurnal Manajemen Indonesia
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25124/jmi.v24i1.5636

Viewed in this world, humans were the most important aspect of a company, and humans had an important role in advancing and improving the company. Therefore, it was necessary to see how much comfort and facilities factors can affect the employees’ work quality. This study was conducted to see whether or not there was an influence of work comfort and completeness of company facilities on employees’ work quality, with work motivation as the intervening variable. This research used quantitative research, which involved 148 respondents. Data processing in this study used SmartPLS. From the results of data processing from respondents' answers, it concluded that (1) Work comfort had a significant positive effect on work motivation, (2) Work comfort had no significant effect on employees’ work quality, (3) Company facilities completeness had a positive significant effect on work motivation, (4) Completeness of company facilities had no significant effect on employees’ work quality (5) Work motivation had a significant positive effect on employees’ work quality, (6) Work motivation did not mediate significantly the relationship between work comfort on work quality, and (7) Work motivation did not mediate significantly the relationship between completeness of company facilities on work quality. In order to enhance the employees’ work quality, the company management should consider using something other than the work comfort and the completeness of working facilities to increase employees' work motivation as the Two Factors Motivation Theory of Frederick Herzberg. Keywords— Work Comfort; Completeness of Company Facilities; Employees’ Work Quality; Work Motivation

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Journal : Jurnal Manajemen Indonesia