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All Journal J@TI (TEKNIK INDUSTRI) Teika Industrial and Systems Engineering Assessment Journal (INASEA) Matrik : Jurnal Manajemen dan Teknik Industri Produksi Community Empowerment Automotive Experiences Borobudur Engineering Review JURNAL INOVASI TEKNIK INDUSTRI
Eko Muh Widodo
Universitas Muhammadiyah Magelang, Indonesia
Aerospace Engineering Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Mechanical Engineering Public Health Social Sciences

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Journal : Teika

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Design Thinking dalam Inovasi Layanan Hewan Peliharaan: Studi Pengembangan Aplikasi UnityPet Sukmasetya, Pristi; Nuryanto; Widodo, Eko Muh
TeIKa Vol 14 No 2 (2024): TeIKa: Oktober 2024
Publisher : Fakultas Teknologi Informasi - Universitas Advent Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36342/teika.v14i2.3732

Abstract

This study aims to design and develop UnityPet, an integrated application for pet owners and professionals in the pet industry, using the Design Thinking methodology. The application is designed to address specific user needs by providing various services, including online veterinary consultations, grooming services, pet sitting, an online store for pet supplies, and interactive features for communication between users and professionals. The research process includes five key stages of Design Thinking: Empathize, Define, Ideate, Prototype, and Test. The Empathize stage identifies primary challenges faced by users, such as the difficulty in finding a comprehensive platform for pet-related services and communication barriers with professionals. The Define stage formulates the core user problems as a foundation for ideation, where various application features are developed according to these needs. In the Prototype stage, wireframes and interactive prototypes are created to visualize and test the application’s functionality. Finally, usability testing is conducted in the Test phase to assess the application’s effectiveness, efficiency, accuracy, and user-friendliness. The testing results indicate an effectiveness rate of 84%, with efficiency, accuracy, and user-friendliness scores reaching 92%, surpassing the acceptance threshold of 75%. These findings demonstrate that UnityPet is not only functional but also offers an intuitive and satisfying user experience. UnityPet successfully meets usability standards and is ready for implementation, promising a positive contribution to the pet care industry
Co-Authors Ade Hirani Noverizka Aditya Firmansyah Adji, Bayu Nova Afan Rifa'i Affan Jazaul Haq, Muhammad Affan Rifa’i Afif Prasetyo Almadaniyah, Siti Annisa Almas Nurfarid Budi Prasetyo Andika Muhammad Rafi Anindita Wahyu Astari Awaludin Yusuf Basuki Ayu Ainayya Cweto Bolodiko Ajarwiro Dwi Prastiawan Feriando Andromeda Fuadyani, Rahmatika Gunawan Sholeh Sholahudin Ibahanif, Lely Imron Rosyidi, Muhammad M Imron Rosyidi Meidar Hadi Avizenna Muhamad Ardi Yuwono Muhammad Al Anwar Muhammad Ardiansyah Muhammad Arif Rokhman Muhammad Imron Rosyidi Muhammad Imron Rosyidi Muhammad Resa Arif Yudianto Muji Setiyo Nuryanto Pratama, Endin Purnomo, Tuessi Ari Rahayu Suryaningtyas Rahendra Firman Sunartama Rahmatika Fuadyani Retno Widiastuti Rifa'i, Affan Rifai, Affan Rofi Abul Hasani Rohmat Haryadi Rosyid Mubarak Rosyidi, Muhammad Imron Sigit Indarto Sukmasetya, Pristi Sulistyaningsih, Ambar Sari Tuessi Ari Purnomo Ulhaq, Taufiqurrahman Dhiya Wahyu Sangaji Yantria Gusta Nugraha Yulia Larasati Yun Arifatul Fatimah Zaenuri, Fauzi Firdha