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All Journal Prosiding PESAT ANTHROPOS: JURNAL ANTROPOLOGI SOSIAL DAN BUDAYA (JOURNAL OF SOCIAL AND CULTURAL ANTHROPOLOGY) JURNAL PSIKOLOGI UDAYANA MEDIAPSI Integritas: Jurnal Antikorupsi GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling Insight : Jurnal Pemikiran dan Penelitian Psikologi Santhet: (Jurnal Sejarah, Pendidikan Dan Humaniora) ANIMA Indonesian Psychological Journal Jurnal Cahaya Mandalika Padaringan : Jurnal Pendidikan Sosiologi Antropologi Formosa Journal of Science and Technology (FJST) Journal of Indonesian Psychological Science (JIPS) VISA: Journal of Vision and Ideas
Listyo Yuwanto
Fakultas Psikologi, Universitas Surabaya
Religion Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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Journal : Formosa Journal of Science and Technology (FJST)

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Patient Experience: Innovating the Application of LAFKI Concept in Person-Centred Care at Healthcare Facilities Rumintjap, Friedrich M; Wahyudi, Ahyar; Meher, Cashtri; Yuliana, Dewi; Yuwanto, Listyo
Formosa Journal of Science and Technology Vol. 3 No. 4 (2024): April 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjst.v3i4.8843

Abstract

This study evaluates the implementation of the Indonesian Healthcare Facility Accreditation Agency (LAFKI)'s Person-Centred Care (PCC) principles in healthcare settings. Focusing on patient experiences, the research addresses the effectiveness of PCC practices in enhancing health outcomes and patient satisfaction. The methodology employed involves a quantitative descriptive design, gathering data through questionnaires distributed via Google Forms to participants selected through purposive sampling from hospitals, clinics, and puskesmas. Findings indicate that while a majority of patients felt treated as unique individuals, a significant gap exists in respecting cultural values and beliefs during the decision-making process. The study highlights the need for healthcare providers to improve cultural sensitivity and patient engagement to bridge the ideological and practical implementation of PCC. The research contributes to the empirical literature by identifying barriers to effective PCC implementation and offering evidence-based recommendations for healthcare facilities to enhance their services. This aligns with LAFKI's goal of not just meeting but exceeding standards in providing holistic, person-centred care.
Co-Authors Aminullah, Mohammad Arief, Mayangsari Imelda Dewi Yuliana Gunawan, Ria Hari K. Lasmono Ide Bagus Siaputra Ling, Kelvin Liunardi, Julian Lusi, Reyvences Asgrenil Manikasanti, Ni Putu Sartika Mauliddina, Sintya Meher, Cashtri Prihanto, Sutyas Pristiyanti, Della Cindy Rahaju, Soerjantini Rumintjap, Friedrich M Sanjaya, Fony Santoso, Christine Setiasih Setiasih, Setiasih Sharmistha, Ni Nyoman Pritha Sono, Michelle Sutjiadi Subekti, Helen Tjubandrio, Francesca Valencia, Janice Wahyudi, Ahyar